Farrell Heyworth Lancaster reviews

Thank you for taking the time to leave feedback. I am so pleased that Deborah and our Lancaster team were able to help you sell your home in what are certainly difficult circumstances for everyone. If you need anything else, the team would be delighted to hear from you. All the best, Jeremy Collins, Director

Thank you for taking the time to leave a review. We're sorry to hear that you were dissatisfied with the service you received when attempting to view one of our properties. As my colleagues have explained we are experiencing higher levels of demand than usual at present and this has meant that in some cases we haven't been able to offer our usual service levels. We understand this must be frustrating. My colleagues are keen to speak with you to rearrange an appointment and help you to find the right home. We are always looking for ways to improve our service so thank you again for bringing this matter to our attention. Kind regards, Jeremy Collins - Director

Thank you for taking the time to leave feedback. I'm delighted that Nick and chelsea were able to help you to make sense of the tricky world of mortgages. They really do go out of their way to support clients and help them to get the best deal for their circumstances. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Chris Heyworth, Director

Thank you for your review. We’re pleased to hear that you found the service professional and appreciate you taking the time to share your feedback. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your great review. We’re really pleased to hear that you found the team so helpful and that Angel made the whole process feel easy and straightforward. We appreciate your feedback and hope we can assist you again in the future. Best regards Jeremy Collins Director Farrell Heyworth

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Imogen was able to provide you with brilliant service and make the renting process easy for you. We take great pride in our team's ability to communicate clearly and promptly, and we're glad to hear that Imogen was able to answer any questions you had and make everything simple for you. We truly appreciate your business and hope to have the opportunity to work with you again in the future. If you have any further questions or concerns, please don't hesitate to reach out. Thanks again for your review! Best regards, Jeremy Collins - Director

Thank you for taking the time to leave a review. Customer service is extremely important to us. I have had the opportunity to review your comments and understand that the matter you refer to was concluded in 2018. I can see from our notes that you were frustrated that we were unable to take instruction from yourself as you were not the registered owner of the property to which this refers. That being the case we cannot discuss this matter any further. I am satisfied that our staff acted with professionalism at all times in this matter on our clients behalf and in accordance with our legal obligations. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave feedback. It's great to hear that Debbie and our Lancaster Team were able to provide helpful advice and support. I'm particularly pleased to hear you have been introduced to a solicitor and surveyor and that they too have done a great job for you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

We're delighted to hear that Debbie and Kyran provided you with a pleasurable experience during your visit. Thank you for your kind words. If you ever have further property-related needs or questions, please don't hesitate to get in touch. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave a review. I'm very sorry to hear that your property purchase was unsuccessful this time but if we can be of any further assistance with your continued search pease do get in touch. I know that our mortgage advisor Nick always strives to provide his clients with the very best service and support throughout the mortgage application process and he will be delighted to hear you found his help so useful. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Chris Heyworth - Director

Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by Danny, Tom and our Lancaster team during such a difficult time. It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Thank you for sharing your positive experience! We're delighted to hear that both Beth and Damien provided exceptional support throughout your journey. It's wonderful to know that their efforts contributed to securing a home that you're so pleased with. Your recommendation means a lot to us. Should you need any further assistance, please don’t hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. If you would be willing to expand on your review our branch team would be grateful to hear from you at lancaster@farrellheyworth.co.uk we are very keen to assist you in your property search. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave a review. Customer service is extremely important to us and your custom is highly valued. I have now investigated this matter and understand that my colleagues in our lettings department have had some difficulty reaching you with a response to your enquiries. As lettings agents we have a legal obligation to act on our client’s instructions. Our team are keen to speak with you about this matter and provide further guidance. kind regards, Jeremy Collins, Director

Dear Lucy, Thank you for taking the time to leave a review. We're sorry to hear that you were dissatisfied with the service you received when attempting to view one of our properties. We conduct 1000's of viewings every year and we are extremely surprised and disappointed, as we're sure you are, to hear this has gone wrong in your case. We would be very grateful if you could contact us at marketing@farrellheyworth.co.uk with the address of the property you hoped to view and the date and time of the viewing so that we can investigate this matter. We are always looking for ways to improve our service so thank you again for bringing this matter to our attention. Kind regards, The Farrell Heyworth Team.

Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by our Lancaster team. It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Thank you for your great review. We’re really pleased to hear that Lee provided such excellent support and made a strong impression. We’ll be sure to pass on your kind words. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your review. We’re pleased to hear that you received excellent customer care and support, and we really appreciate you taking the time to share your feedback. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave us a review. We're really pleased you felt comfortable and supported when finding your new property. We're delighted we could help, especially given you're new to the area. If we can be of any further help please do give us a call. We hope your move to Lancaster is going well. All the best, The Farrell Heyworth Team

Thank you for taking the time to write a review! We're thrilled to hear that you had a great experience with Debbie and that she was able to provide you with excellent service throughout the sale of your mother's house. Debbie's dedication to keeping you informed at all times of the progression of the sale is truly commendable. We're so glad to have had the opportunity to help make the process as smooth and stress-free as possible for you. Your positive feedback is a testament to our commitment to providing the highest level of service to our clients. Thank you again for your support and we hope to have the opportunity to serve you in the future. Kind regards, Jeremy Collins - Director

Thank you for your positive review! We're thrilled to hear that Debbie provided you with exceptional support throughout the entire process. Our team takes pride in assisting our clients, even during challenging or time-sensitive situations. Your recommendation means a lot to us, and we appreciate your trust in our services. If you have any further needs or questions, please don't hesitate to reach out. Thank you again for choosing Farrell Heyworth. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. It's great to hear that you’ve instructed us after our previous valuation. I know that Paul and the team will be pulling out all the stops to get your property marketed as widely as possible. I look forward to hearing about the success of your sale. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Lancaster team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director