Pendle Hill Properties reviews

★★★★★ 5/5

Google

We’ve been using Pendle Hill Properties to manage our rental properties and have had an excellent experience. We first came into contact with Pendle Hill Properties as a buyer, where we were impressed with the professional way they represent their client. As landlords, it makes a huge difference dealing with a smaller firm, whenever we call, everyone knows exactly who we are and we’re never passed around different departments. Toby is always quick to respond, whether by phone or email, and consistently gives honest, straightforward advice on tenants, rental values, and anything else we need to know. It’s refreshing to work with someone who’s genuinely proactive, reliable, and transparent. Highly recommend their services for anyone looking for a professional and personable property manager

Laura · 16 November 2025

★★★★★ 5/5

Google

I’ve been renting with Pendle Hill Properties for over five years, and we are in our second property with them. That alone says a lot about the trust and confidence I have in their service. The team has always been fantastic, professional yet friendly, and they genuinely care about making the process easy and stress-free. A special mention to Toby Burrows, who has been my main contact throughout. Toby is always approachable, quick to respond, and goes the extra mile to make sure everything runs smoothly. Both properties have been exactly as described and well looked after, which makes settling in so much easier. If you’re looking for a reliable, honest, and supportive rental company, I can’t recommend Pendle Hill Properties enough. They’ve made renting a pleasure, and that’s why I keep coming back!

Taka · 16 November 2025

★★★★★ 5/5

Google

Pendle hill properties were the utmost professional. We have had a difficult long, house sale due to two buyers dropping out early (no fault of the estate agents) however Pendle properties did not once give up , we felt top of their list for viewings and in safe hands with negotiations. We found them to be highly communicative and efficient in all aspects. Many Thanks to the whole team for making the whole process bearable in a friendly manner. Highly recommended Out classes all other Estate agents ⭐⭐⭐⭐⭐ J and D Rochado

J · 12 May 2025

★★★★★ 5/5

Google

Tommy and his team have been absolutely wonderful - incredibly supportive to my sister and I during selling our late dad’s home. They have been a dream to work with and I can’t recommend them enough. Thank you, you’ve made a difficult and emotional sale so much easier to deal with from start to finish.

The · 16 December 2025

★★★★★ 5/5

Google

A great estate agents who work relentlessly to get your sale to completion. I had a particularly long process which was unexpected. However, Andrew and his team chased and kept everything moving . Finally completed today . Well worth the money. A great family run business. Thank you to all at Pendle Hill Properties.

Linda · 16 November 2025

★★★★★ 1/5

Google

Were good for arranging viewings but when it came to gathering information about the property Andrew told me roof had been redone 18 months ago - solicitor found it was 10 years ago. How you make that mistake I’ve no idea. Then it came to picking the keys up, I booked a second viewing the Friday before completion on Tuesday and informed the agent at the viewing that we were completing on Tuesday. That, in my mind, being her cue to contact their client to gain confirmation. Cut to completion day, I get a call from my solicitor informing me I’m ok to pick keys up and then on my way India rings me to say the seller hasn’t left all keys they can’t get hold of her and they weren’t informed of us completing today. You were told on Friday. Got to the office and they then said I can’t have the keys cos they’d not received confirmation from seller solicitors. I rang my solicitor, passed my message on and within minutes the agents rang to say I can pick my keys up. My solicitor left a message after to confirm seller’s solicitors had received money and released the keys ‘ages ago’ and that the estate agents had clearly missed the message. No apology just sheepish looks from them when I collected keys and was awkwardly passed keys and Prosecco. No congratulations or anything clearly flustered from knowing they messed up. We all make mistakes, but to gaslight and lie instead of saying “apologies we missed the message” is a very peculiar way of dealing with the situation. I see why estate agents have a reputation… Edit: Mr Turner emailed shortly after this review asking me to call him so he could explain: I thought it interesting that he didn’t want to have his explanation auditable by emailing it to me. I asked he don’t contact me about this review again and instead he replied throwing his toys out the pram, informing me he was removing me from all marketing etc wishing me ‘health wealth and happiness’ which I though was just a bit odd, from a ‘professional’ … and considering I’m physically disabled which is obvious by the way I walk… came across as a bully if I’m honest, fragile ego. I hope that’s the accurate amendment you were hoping for Andrew.

Corinne · 5 January 2025

★★★★★ 5/5

Google

Pendle Hill Properties are OUTSTANDING estate agents. They are extremely professional, extremely knowledgeable and the whole team provides an excellent service. Throughout the house selling/ buying process their attention to detail is top class. From India Whelan the sales apprentice to Andrew Turner the managing director, nothing is too much trouble. As a family we have experienced several estate agents in the past few years, not one of them came anywhere close to the service offered by the Pendle Hill Team. Andrew has forged relationships with local solicitors and surveyors so he is able to recommend only the best. The Pendle Hill Team have made house buying effortless and they are leaders in how to perfectly sell a house. We would wholeheartedly recommend Andrew and the team at Pendle Hill Properties to anybody as they are excellent in every respect.

Annie · 20 October 2024

★★★★★ 5/5

Google

A huge thankyou to Andrew and his team for helping me purchase my new property, everything that could go wrong went wrong (financially, not an issue with Pendle Properties) but Andrew and his team stuck with me and were so helpful in getting me through it all. I honestly don't think I would be in my dream home without their help. Highly recommend this Team and should I ever be in the market again they will be my first call.

A · 16 October 2024

★★★★★ 5/5

Google

Outstanding service from start to finish. I have sold a few properties over the years but this sale via Pendle Hill Properties has been the most pro-active and smooth transaction I’ve experienced - can highly recommend - their service is first-rate. Thank you all, especially Andrew.

Frances · 16 November 2025

★★★★★ 5/5

Google

We used Pendle Properties to both sell our home, and rent our new home. It's a family-run company, and that really comes over in the service. You get that personal touch that is so often missing from high street estate agents. They care about their service. Our property in Cliviger was advertised and sold within 10 weeks, thanks to some great promotion across all platforms. They are strong and creative on social media. All in all, we'd highly recommend Pendle Hill. It's a family-run firm that takes the stress out of moving home. Paul and Sharon

Paul · 27 July 2024

★★★★★ 5/5

Facebook

Big thank you to Andy, Tom and Pendle Hill Properties. Right form the start we were kept well informed and updated in the selling process. Very knowledgeable on the local market and always on hand to advise. The communication from Andy while selling the property has been brilliant, we were kept well up to date and any questions or queries were answered very promptly. Pendle were able to recommend a local solicitor which again was a fantastic help. Having dealt with many other estate agents during the process or buying and selling a new house, Pendle sit proudly at the top! All the best to team Pendle and thank you for all your help.

Gareth · 30 January 2021

★★★★★ 5/5

Google

Big thank you to Pendle Hill Properties for making the sale of our home easy and stress free. Andrew and his team at Pendle Hill Properties were professional, helpful and their communication was exceptional. A special thank you to India for you hard work. I would recommend Pendle Hill Properties to anyone that wants an easy, pleasant, quick and professional sale. Thanks again Best Regards

P · 24 December 2024

★★★★★ 5/5

Facebook

Andrew and the team at Pendle Hill properties have been amazing in helping me sell my house. From the moment I decided to sell my house they were responsive and efficient in all aspects of the selling process. Any query and Andrew is quick to respond. You can rely on them to be professional, quick to market and proficient in identifying potential buyers. I would definitely use them again. I would certainly recommend them to anyone thinking of selling or buying a property!

Jude · 22 December 2020

★★★★★ 5/5

Facebook

Andrew takes the stress out of selling a property, making the selling process as quick and pain free as possible. Andrew and his team are excellent to deal with , he has strong business integrity and delivers on his promises. My house was listed the week before Christmas- never thought it would sell before new year. He sold the house to the first person who looked at it completed in excellent time .The home spec, negotiating rates helped with this success. Andrew has the ability to make the house look almost perfect , his details were critical to the success of the sale. I would highly recommend him And his team if you are looking to sell your house. Sincerely Maggie Hughes

Maggie · 19 April 2020

★★★★★ 5/5

Facebook

I have used many estate agents in my time, but Pendle Hill Properties is certainly miles ahead of the game. PHP recently sold a property for me, I spoke to some other agents in the area, but the PHP team were far more professional. The marketing of the property was excellent. Viewings were handled in a professional manner and where other agents fail, I was kept up to date with feedback. Potential buyers were followed up by PHP and feedback given. Upon a sale agreed PHP again gave me regular updates and made the whole experience stress free. I have found from previous experiences of selling houses that estate agents are lazy and don’t care, PHP is a breath of fresh air in this industry. I would recommend PHP 100%! Thank you to all the PHP team.

Paul · 31 January 2019

★★★★★ 5/5

Facebook

Andy has been excellent from start to finish. He initially helped with our sale, that sold within a matter of weeks then helped us find out dream home. Always on hand to answer any queries no matter what time or day and always there for reassurance and advice. If you are thinking about who to go with to sell your home, I would highly recommend Andy and his team, you won’t regret it.

Joanne · 7 November 2020

★★★★★ 5/5

Google

I recently both bought and sold a house through the team and was thoroughly impressed. They listed my property quickly with high-quality marketing, leading to immediate viewings. Once we accepted an offer, Andrew did a fantastic job balancing the complexities of both the sale and the purchase, keeping everything on track. Highly recommended

Andrew · 15 April 2026

★★★★★ 5/5

Google

I have recently bought and sold a property using Pendle Hill Properties. The whole team were professional and I was kept informed every step of the way, with weekly updates, questions answered really quickly and explanations on navigating the process made easy to understand. They made a stressful situation manageable. Pendle Hill Properties are fantastic at what they do, friendly, passionate about great service, highly recommended.

Victoria · 16 December 2025

★★★★★ 5/5

Google

We used Pendle properties for a recent house purchase. India was very polite, professional and efficient. A credit to the company.

Martin · 16 November 2025

★★★★★ 5/5

Google

I have nothing but praise for Pendle Hill Properties, who have just sold my late Mum's home. The sale was not straightforward as I had to obtain Probate and I live in New Zealand. At all times my numerous questions were dealt with promptly and I always felt like a valued client. Huge thanks to Andrew and his excellent team who made a very difficult time easy.

Sue · 14 November 2023

★★★★★ 5/5

Google

Simply the best quality service. The team are 100% client focused and will market your property with a professional and effective result. If you are serious about buying or selling come to Pendle Hill Property. Such integrity and commitment is so rare...others may offer to get a better deal but will not ever match up to the peace of mind you get from letting Pendle Hill Property handle your business.

Rachel · 11 August 2025

★★★★★ 5/5

Facebook

Pendle hill property's came recomended to me by a number of people. And I will certainly speak highly of them to whoever I meet and I'll recomended them, they have sold two property's for me and Andrew is always on the end of the phone for any advice and help I need. The service is second to none thanks guys

Chris · 19 January 2019

★★★★★ 5/5

Google

Used Pendle Hill Properties for my let properties for a few years now, always quick to get the property live on socials and Rightmove. Usually get a block booking within a week and a handful of suitable tenants put forward. Toby ensures I’m kept in the loop at all times. Would recommend and use again.

Gianluca · 16 November 2025

★★★★★ 5/5

Google

We sought advice on a number of agents, following this review we found Andrew Turner at Pendle Hill Properties to be most courteous, professional and definitely provided the highest quality of photographs by far of any of the available agents. In short you get what you pay for, not the cheapest agent, but well known for the area and location. Throughout the whole process the responsiveness from the agent & in particular Andrew was excellent. We can highly recommend.PositiveResponsiveness, Professionalism

Mark · 12 June 2021