Trusted Agent profile · Lancashire

Bridgfords Lancashire reviews

★★★★★ Good

1,008 reviews across 3 platforms

416 Wilmslow Road, Manchester, Lancashire, M20 3BW

Bridgfords's office in Lancashire, at 416 Wilmslow Road, is rated 3.6 out of 5 across 1,008 reviews on three platforms, including 565 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

565

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

442

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lancashire office, from every platform, shown as written. First names only.

5/5

Google

Fantastic experience! Amy our agent was a pleasure to deal with, punctual, speedy responses, good knowledge regarding property and prompt with getting any questions and requests answered during viewing. Strongly recommend!

Julia · 16 March 2026

Agent replied · 16 April 2026

Thank you for the glowing review! We are thrilled to hear you had a fantastic experience with Amy. We pride ourselves on providing excellent service and knowledge to our customers. Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Sian and the team at Bridgfords Withington sold my house in Fallowfield, they had over 30 viewing in the first few weeks and it was sold within a month. The communication was great, every few days a got an update on how things were progressing. If you have a house to sell (or you're buying) I would say 100% use these guys, they know their stuff and they know the market really well :)

QPSL · 13 June 2020

Agent replied · 12 June 2024

Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott

5/5

Google

I came in contact with 2 beautiful and well mannered staff Isabell and Jess who gave me a fantastic service from my first online registeration to the end . The customer service was excellent and made the whole process easy for us. I strongly reccomend Bridgfors for being a brilliant Estate Agent. This is my second time letting a property through them. I want to thank Isabel and Jess for their wonderful service. Matilda

Matilda · 13 June 2020

Agent replied · 12 June 2024

Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott

5/5

Google

Georgia is a lovely and professional agent representative. always ready to help,she was calm and gave all the information required in a friendly and professional manner. the way she handle the whole process made it seamless for us. we are are proud to associate ourselves with your brand.

Ajani · 16 October 2023

Agent replied · 12 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Briony and Grace from the letting team were fantastic in helping us secure our property with their speedy and happy service. Definitely highly recommend going through Bridgfords, thank you Both.

Jack · 25 September 2024

Agent replied · 25 October 2024

Many thanks Jack for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

5/5

Google

Completed on our house sale today. Richard and the rest of the Bridgfords Withington team were brilliant. Always on hand to answer questions and were very communicative throughout. We got lots of offers very quickly! Would highly recommend.

Simon · 20 December 2025

Agent replied · 27 December 2025

"We are thrilled to hear about your positive experience with our team at Bridgfords Withington! Our goal is always to provide excellent communication and quick results for our clients. Thank you for trusting us with your house sale, and we hope to work with you again in the future. Highly recommend. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The team at Bridgfords re let my property in Levenshulme for me in January. Jess, Isobel and the team were very friendly, efficient and helpful and only contacted me with tenants that were suitable. They let the property in a couple of weeks despite it being over Christmas and new year with a national lockdown going on! I would definitely recommend them and use them again.PositiveProfessionalism, Value

Georgina · 13 June 2021

Agent replied · 12 June 2024

Thank you for your recommendation and fantastic 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally · 5 August 2023

5/5

Google

Great service received from Bridgfords. Georgia was really helpful throughout the process and because of her I was able to rent beautiful accomodation. I would recommend to speak with her if anyone's looking for properties.

Ashwin · 13 May 2024

Agent replied · 12 June 2024

Thank you for your glowing recommendation and 5* review Ashwin Suryawanshi. Kind regards, Lucy, Customer Relations.

5/5

Google

Selling a house can be very stressful however Adam Gaulton and his team took all the stress away. First class service right from the begining. Our property sold within days. Adam knows the local market and is able to match buyers very quickly. I would highly recommend Adam if you need to buy or sell property in the area. Thank you to Adam and the team in the withington branch.

Rosemarie · 13 June 2020

Agent replied · 12 June 2024

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

1/5

Yell

AVOID AT ALL COSTS, PLEASE READ MY REVIEW.

Disgusting behavior from the people in this branch. So unprofessional. DO NOT USE THEM. Can't get through to anyone when you phone. The person you want is always on holiday and NO ONE else can help until they come back. When you phone to speak with them when they are back from holiday, they are not in the office......... at any time! How does that work! Had a hole in the roof of the house I rented - it took them over 3 months to get it fixed. The gas cooker would not work properly - again not fixed at all. TRY AND GET YOUR DEPOSIT BACK - HUH I'm off to the ombudsman now as I have no choice.

EvieC-10 · 2 September 2025

5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY · 12 July 2023

5/5

Google

David and Sadaf were excellent and helped move my house sale along after a few delays. Communication was excellent.

Agata · 16 January 2025

Agent replied · 23 January 2025

Many thanks for your marvellous 5* review Agata. Best wishes, Lucy, Customer Relations.

5/5

Google

Hannah was AMAZING from start to finish. She was an absolute pleasure to work with. We had some difficulty along the way when selling our house she always kept us up to date and she did everything to make it as simple as possible for us. I would definitely work with her again. Thanks Hannah. Lisa xPositiveResponsiveness, Quality, Professionalism

Icon · 13 June 2022

Agent replied · 12 June 2024

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Brigfords, and particularly Isabelle, has been brilliant in helping us secure our property. Isabelle has been consistently on-hand for us at a moments’ notice throughout & has gone beyond to make sure our process was as smooth as possible. Her friendliness, clarity & warm customer service has made the letting process easy for us! Thank you Brigfords!PositiveResponsiveness, Quality, Professionalism

Adam · 13 June 2022

Agent replied · 12 June 2024

Thank you for your terrific 5* review and wonderful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Bridgfords, and Sian in particular, were incredibly helpful in supporting us buy our first home. Sian was always happy to answer questions, be flexible with visits (including at inconvenient times for her) and was proactive in following up with the seller. We experienced a slight delay on the seller's side and Sian kept us updated throughout the process, which we really appreciated. In summary, a fantastic experience with Bridgfords - thank you.

Nasser · 14 June 2019

Agent replied · 12 June 2024

Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott

5/5

Google

Thank you to Richard and the team for their hard work in getting the sale over the line. Especially appreciated the dedication to answering emails out of normal office hours.

Ed · 27 July 2024

Agent replied · 26 August 2024

Thank you Ed for taking the time to leave us your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I moved from another country and the staff were very helpful and professional and helped me ro get me a new home. Special thanks to Georgia, who did help me all the way to get it.

Roohul · 14 March 2024

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review Roohul Halim! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward · 12 May 2023

5/5

Google

My experience as a tenant with Bridgeford's was superb. Whenever I had any issues or queries during this difficult time, Isabelle was fantastic and always went out of her way to help. I would like to wish her and the rest of the team a huge thank for being so friendly, responsive and professional throughout my tenancy!

Greg · 13 June 2022

Agent replied · 12 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Never contact me after numerous call…

Never contact me after numerous call and direct messages. As a landlord I find this appalling. I have tried since may to contact them but to no avail. I am thinking of leaving breaking my contract and go with court action if needed.

Brian · 22 June 2026

5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela · 28 April 2023

5/5

Google

Sadaf was great to deal with. Always had the information I needed and kept me up to date with all the developments of my house sale. She even went the extra mile and chased information about my purchase from other agents. She definitely helped me through all of this and I'm very grateful for her help

Dave · 13 June 2022

Agent replied · 12 June 2024

Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Lancashire

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Manchester won Platinum.

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