1/5
poor communication
poor communication - lack of contact or updates.on transactions. have to chase them for information.. hard work !
Trusted Agent profile · Lancashire
★★★★★
944 reviews across 2 platforms
416 Wilmslow Road, Manchester, Lancashire, M20 3BW
Bridgfords's office in Lancashire, at 416 Wilmslow Road, is rated 3.6 out of 5 across 944 reviews on two platforms, including 506 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lancashire office, from every platform, shown as written. First names only.
1/5
poor communication
poor communication - lack of contact or updates.on transactions. have to chase them for information.. hard work !
5/5
Friendly and professional
Thank you for your 5* review!
1/5
It takes a lot of practice to perfect the art of being so incompetent
How can you be so incompetent.People working there can't even send an email.So so so bad, probably the worse company I've ever experienced and would highly recommend you to avoid
1/5
Sorry for the 1 start but no option of 0!!!
Happy to take your money with scant regard for their contractual obligation. Took over a year to fix some of the problems in house and still did not address the main problems.Filthy poorly maintained houseDisgraceful.
4/5
Good customer care
I have been renting my house through them for years, comparing this company with others I have to say that they are very competent and efficient. No complaints, I strongly recommend them
1/5
Not interested at all
Not interested at all. Took several phone calls to get any response at all, and wouldn’t allow any house viewing until my own property was on the market.
1/5
Extremely poor customer service
They hanged up on me and refused to pick up the phone. All because I had some specific questions about the property. The length of the call was 5min. Unbelievably rude customer service!
1/5
Shoddy practices
Shoddy practices - gave my data to third parties without my authority. Switched utility companies on the property without asking me. And three months on they still have not returned my deposit.
1/5
Please avoid
Please avoid. Had bad experience both buying and renting the property. The team lacks skills. Communication is very poor and this caused a lot of issues.
5/5
Fantastic Sales team
Fantastic Sales team, they provided a personal and professional service when selling our home. It was priced correctly and they supported us throughout a difficult process. Thank you!
5/5
Had a great experience with Bridgefords
Had a great experience with Bridgefords as our letting agent, made the process very simple and were really accommodating even during the current circumstances!
4/5
Nowshia Malik handled sale of my property and did an excellent job. Always kept me up to date with progress until the sale was completed. Very professional, very efficient.
1/5
Communication is absolutely horrendous
Communication is absolutely horrendous, emailed and contacted through right move and they never get in touch. Shocking company !
1/5
Very bad customer service,not…
Very bad customer service,not responding to emails or calls .Very bad communication.
1/5
Communicating with Bridgfords is more…
Communicating with Bridgfords is more painful than testicular torsion and, I imagine, giving birth.
1/5
Incompetent
Agree with all other reviews. This company failed in every possible way.
1/5
Terrible experience
Terrible experience, could not be bothered attitude, awful and unacceptable. Also very expensive commision charges.
1/5
Awful company
Awful company. Over priced, unhelpful staff and ridiculous fees and a lot hassle.
1/5
Awful company
Awful company, apathy seems to be their mantra
1/5
Terrible
Terrible.I would not trust these people with your property.
3/5
Wish they had a better phone system.
1/5
Negligent and lazy.
Negligent, unhelpful, lazy, lazy, lazy, profiteering, lazy and horrid.
4/5
Good real estate agency, kind and helpful staff
5/5
Rating only, no written review.
Thank you for leaving us a 5* review Jeff.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's Lancashire office has 944 reviews across two platforms: 506 on Google, 438 on Trustpilot (across the whole business).
Bridgfords Lancashire is rated 3.6 out of 5 across all 944 reviews, and 4.8 out of 5 on Google from 506 reviews.
Yes. In The Trusted Agent 2026 awards: Bridgfords, Manchester won Platinum.
Bridgfords Lancashire, 416 Wilmslow Road, Manchester, Lancashire, M20 3BW.