Trusted Agent profile · Lancashire
★★★★★
949 reviews across 3 platforms
416 Wilmslow Road, Manchester, Lancashire, M20 3BW
Bridgfords's office in Lancashire, at 416 Wilmslow Road, is rated 3.5 out of 5 across 949 reviews on three platforms, including 506 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lancashire office, from every platform, shown as written. First names only.
5/5
GoogleJessica and Isabella where really professional at their work, helpful,kind and lovely. Thank you to them. 👍🙂 …
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
1/5
GoogleWould put zero stars if it was possible. Totally unprofessional and unorganised. They have no respect for tennants.
Good morning, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
4/5
GoogleI recently sold my property through bridgfords withington and would recommend their services. Friendly helpful staff that offered good advice
Thank you Alex for your review. Customer experience is important to us and as such I would like to invite you to discuss further with us at review@countrywide.co.uk how we could have achieved that elusive 5th star. Kind regards, Scott
5/5
GoogleThanks for your role in helping me to rent my home in Didsbury
Many thanks for the wonderful 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleReally good service and communication, Isabelle has looked after us well thus far!
Many thanks for the brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotHouse valuation
We had our house valued yesterday by Victoria and Shaugnee, from the Whitby branch, both were very pleasant, prompt and extreamly knowledgeable,always backing up statements with their own experience.Very professional - we will certainly be using their services.
1/5
TrustpilotHonestly
Honestly, if I could give zero star I would. Booked an appoinment through richard wakefield office to view a house, went to see the house, agent never turned up, waited for an hour. Rang them many times no answer. Awful and unprofessional agent ever, never viewing house with these time wasters!!
1/5
TrustpilotThe day before due to move at 4.30pm…
The day before due to move at 4.30pm brudgfords Jesmond rang to say landlord pulled out! This after we had signed ast and paid 6 months rent up front. The negotiator had not done their job effectively which is why this happened. Left homeless and destitute with two young kids. Hopeless avoid
1/5
TrustpilotVery poor uncommunicative…
Very poor uncommunicative unprofessional services for landlords from their lettings department and their Countrywide department were exactly the same also ....unhelpful....no response time if any ....and have still not returned our unanswered questions with regards to our property ....totally uninterested
1/5
TrustpilotWorse agency ever
Worse agency ever , irresponsible and worse communication ever. You can't get through phone or email and that was for several viewing I was trying to arrange so don't want to imagine how terrible they will be after renting a property.Avoid ,avoid
4/5
TrustpilotFirst flat
I moved into my first flat with Bridgfords and the process was very easy - they've been responsive and helpful every step of the way, including during my tenancy, and the apartment was incredibly clean and tidy when I arrived.
5/5
GoogleWould highly recommend based on our experience with Jess and Isabelle so far!
Thank you Ben for your wonderful 5* review! Best wishes, Scott
5/5
Googlevery helpful team, would use this office again. let my property very quickly.
Thank you for your fantastic 5* review of our dedicated team. Best wishes, Emma
5/5
TrustpilotGeorgia helped with the application and…
Georgia helped with the application and viewings efficiently. She answered questions and Mason took our details promptly. No concerns.
1/5
TrustpilotStockton Heath
Stockton Heath. Review and photos to follow at close of business Friday.
5/5
GoogleDealt with the ladies in lettings, angela and jess were very helpful through the process
Thank you for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Best wishes, Lucy.
5/5
GoogleGreat service from Nowshia, she was friendly and helpful and a great communicator during the sale process.
Thanks for the wonderful, 5 star review! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Bridgfords team in Withington
1/5
TrustpilotSorry but there service is shocking ! Bamber bridge branch.
Sorry but there service is shocking. Bamber bridge branch !!! One minute you have a deal anfd the next minute you don't ????? i would give them half a star if i could.Don't bother wasting your time.overall poor !!!
1/5
TrustpilotFrom start to finish at pudsey office…
From start to finish at pudsey office they got every stage of process wrong.l had to chase feedback from buyers and waited days sometimes for replys.on moving day i was chassed for keys and they were not helpfull at all never use again shocking service.
1/5
TrustpilotVery hard to get a hold of them
Very hard to get a hold of them, doesn't seem like they know how to treat a client. Customer service is just terrible.
1/5
TrustpilotAvoid at all costs
Never answered telephonesEmails not always answeredNever passing on messages when calls finally answeredGiving out wrong information about what to bring in
4/5
GoogleFriendly and easy to deal with. Happy with the service.
Thank you for your kind review!
5/5
GoogleEasy and smooth transaction, a pleasure to deal with Bridgfords.
Thank you for your 5* review!
1/5
TrustpilotDreadful
Dreadful. Jesmond branch. Need to vet landlord as landlord pulled out 4.30pm day before moving date. The agent assured immediate refund which took 3 days. Inefficient, poor service, poor availability of anyone in the lettings department and, poor organisation. Save yourself heart ache and avoid bridgfords
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's Lancashire office has 949 reviews across three platforms: 506 on Google, 1 on Yell, 442 on Trustpilot (across the whole business).
Bridgfords Lancashire is rated 3.5 out of 5 across all 949 reviews, and 4.8 out of 5 on Google from 506 reviews.
Yes. In The Trusted Agent 2026 awards: Bridgfords, Manchester won Platinum.
Bridgfords Lancashire, 416 Wilmslow Road, Manchester, Lancashire, M20 3BW.
