Trusted Agent profile · Lanarkshire
★★★★★
159 reviews across 1 platform
230 Stonelaw Road, Rutherglen, Glasgow, Lanarkshire, G73 3SA
Countrywide's office in Lanarkshire, at 230 Stonelaw Road, is rated 4.7 out of 5 across 159 reviews on 1 platform, including 159 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lanarkshire office, from every platform, shown as written. First names only.
5/5
GoogleThe team at Burnside were very responsive and gave me much appreciated updates at every stage of the process. I highly recommend using themPositiveResponsiveness, Quality, Professionalism
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleA fantastic experience with countrywide estate agents, Burnside. From the original survey when realistic valuations were discussed and no false promises regarding asking prices. Once this was done we were contacted by Shona who explained everything to us regarding the asking price etc and was constantly in touch updating us with any information. I would highly recommend both Shona and Jacqui as they were always upfront and honest with progress and what efforts they were making to drum up interest and get feedback from potential buyers. Altogether a very stress free experience for us regarding the sale of our house.
Hi Allan, many thanks for your wonderful 5* review and recommendation. I'm delighted that Shona and Jacqui helped make your house sale as stress free as possible for you. Best wishes, Tracey.
5/5
GoogleI have used various agents in the past but this has been my most positive experience. From my initial consultation with Audrey who set the sale up, pitching the house perfectly, to the team in the office and their expert negotiation and selling skills. The Burnside team are a first class example of great customer service, with excellent communication skills and the highest standard of professionalism. I am delighted to have chose them to market our house.
Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott
5/5
GoogleExcellent service from start to finish. Both Audray and Shona were first class in all of our interactions with them.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleVery good service. Fiona was so helpful and smoothed out some bumps very quickly. Would recommendPositiveQuality
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAll staff at Countrywide, Burnside were very helpful and efficient. A great, professional service. Excellent communication throughout. Thank you
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
5/5
GoogleHighly recommend Countrywide, the staff in the Burnside branch were really friendly and on the ball. They sorted photos/videos very quickly, had the property listed in no time and the valuation was a great estimate. They were always quick to answer the phone and kept us up to date regularly. Top service!
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you so much for everything that you did to sell my house. After the nightmare I had with the previous estate agent, I am delighted to have sold so quickly and even managed to achieve the price I was looking for. I couldn’t have asked for a better service, you kept me updated from start to finish every step of the way. I will be sure to recommend Countrywide!
Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott
5/5
GoogleCouldn't be happier with the service received from all the staff at Countrywide Burnside branch. Every member of staff that we spoke to was very helpful and polite even if it was just answering the phone to pass us on to the requested person, Sold our house so quickly and got us a really good offer. Excellent service and staff, could not recommend enough.
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleRecently used Shona and her team at Burnside to sell our house. The service was friendly and professional. We were kept informed of all aspects of the sale. I was really stressed at the thought of the whole process but it was really streamlined and no hassle at all. Would definitely recommend.
5/5
GoogleGreat service from the team at this branch. Audray, Shona and Jennifer have all been so friendly and helpful, keeping in touch throughout the sale of our property. The whole process, from the initial valuation to the sale of the property, only took one week and we could not be happier. Thank you so much and would be happy to recommend to anyone!
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery happy with service. Took time to talk me through who was viewing and when. Always kept me up to date with feedback. Always friendly & professional. A lovely bunch!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
4/5
GoogleOverall a positive experience, to be honest the only reason I gave four instead of five stars is that it took a few days to get a for sale sign up, and by then we had already had interest noted, no complaints from my side as the communication was good and the colleagues were great , but my house sold very quickly so YMMV.
Many thanks for leaving your review. Best wishes, Tracey.
5/5
GoogleBuying a house can be a very stressful time. Countrywide in Burnside treat buyers fairly whilst still negotiating for their clients. I have found their conduct to be open and human. A difficult balance, but the team at burnside show their experience and knowledge in their interactions and discussions about selling and buying houses. Many Thanks for your open and honest approach.
Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma
5/5
GoogleA big thanks to all the staff countrywide burnside for all help with selling our home. From start to finish they have been nothing but helpful. Very polite and professional and always called you back when you needed to speak with them. Thanks again guys. Wishing you all the best 👍PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCountrywide has just sold a property for us. The whole experience was extremely professional, the staff very helpful and proactive, and on top of each stage along the way. For us it was stress-free and and we were very glad indeed to have had the services of Countrywide.PositiveResponsiveness, Quality, Professionalism, Value
It's really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleHad a great experience selling my house with Countrywide Burnside. Audray, Lauren and the rest of the team couldn’t have been more helpful & professional throughout the whole process! Can’t recommend them enough for anyone looking to buy or sell a property.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleAlan, Shona and Audray are fantastic very helpful and efficient. Very professional and always on hand when you need them. I have used this branch when buying my first and second house, will definitely use countrywide, burnside again. Thank you for all you help and great advice.PositiveProfessionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleCountry wide burnside we’re excellent from start of the prowess to finish. Staff kept me up to date at all times with calls emails etc they were very professional and friendly. I would highly recommend countrywide to friends and family
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleImpressively professional service, striking a fine balance between understanding landlords interests and meeting tenants needs.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have had a very good experience with countrywide both in buying my current flat back in 2003 and now with the sale of the same flat (in the process - 10 days after going on the market an offer was made).PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad some help from the team securing my first property! They were fantastic help and so positive when I was previously outbid. Five stars from me and my husband !
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a very good experience, All the staff working there are extremely helpful, and available. Glad that my house sold very quickly is no need to have lots of viewers through. Thanks to all
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally quick and efficient, kept us up to date throughout the full process of selling my flat. The girls in the office were so friendly and helpful.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Countrywide, Lanarkshire won Trusted Agent.
