Every review we hold for the LAMPETER office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service, very helpful and professional. Lisa Marie is pleasant and efficient, our queries were answered promptly, and she called us with updates on the progress of our purchase. I would recommend this office for it's high quality customer service.
Irene_eke · 26 March 2020
Agent replied · 8 June 2023
Thank you for taking the time to leave us this excellent review, it's great to see that the John Francis team were once again able to provide their proven, 5* service! Many thanks for the recommendation.
Best wishes, Lucy.
★★★★★ 5/5
GoogleHaving had the pleasure of dealing with Tracy at JF when we bought our property originally, yet again her professionalism, communication, and attention to detail has been second to none during the most recent sale of our Riverbank home. Irrespective of the challenges or delays thrown our way during the process, Tracy has as always gone above and beyond to monitor and keep us informed throughout, and with that extra personal touch which has been so much appreciated.
Elo · 26 March 2022
Agent replied · 31 May 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleLisa-Marie, we feel went above and beyond to help us secure our purchase on our LLandovery property. Having travelled a long way to view this property at very short notice wasn't a problem for her and she drove down to allow us to view, what is now our home. She was always friendly, professional and worked hard for us especially when the sale of our property fell through first time. Thank you to you and your team.
Rich · 26 March 2022
Agent replied · 31 May 2023
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service we received was excellent, really impressed with the staff at John Francis. Lisa-Marie was fantastic, always polite and friendly she responded to our queries quickly and efficiently, keeping us updated at all times. Great customer service
Louise · 26 March 2020
Agent replied · 8 June 2023
Thank you for your 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
★★★★★ 5/5
GoogleExcellent service, kept us well informed and chased solicitors when required, would not hesitate to highly recommend Tracy and her team, they are thoroughly professional and hard working!!
Max · 26 March 2022
Agent replied · 8 June 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleExcellent service and help from the staff at John Francis, in particular Tracey who was so professional and understanding with what, in our case, became a situation which needed patience and informed guidance.
We would recommend them.
Pat · 26 March 2020
Agent replied · 8 June 2023
Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott
★★★★★ 5/5
GooglePerfect. Lisa-Marie was professional, courteous and polite throughout the process, keeping us updated on progress by phone and e-mail. Queries were responded to in a timely fashion and always provided the information requested.
Thank you.
Hugh · 26 March 2020
Agent replied · 8 June 2023
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleNothing was too difficult for the girls at Lampeter. Highly reccommend them for diligence and professionalism. Handled all my questions quickly. A complete joy. Thank you Tracey, Lisa-Marie and Lucy. And Eryl of course.
David · 26 March 2020
Agent replied · 8 June 2023
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleNothing but praise for the dedicated team and the personal service they provide. As a first time buyer, single with no support, no idea what I was doing and very limited technology skills combined with no patience for all the boring red tape, the wonderful Lucy wood put me at ease straight away. Unfazed by my haphazard approach she somehow managed to schedule a day of viewings for me accommodating my need to travel from 130 miles away with five dogs allowing me time to attend to their needs as well getting between properties and emailed me idiot proof instructions so all ran seamlessly and on top of her super efficiency she then talked me into viewing a property which hadn't made my shortlist because she had a feeling it would suit me and the moment I walked through the door I knew it was the one for me. Truly a credit to John Francis , I felt looked after every step of the way, it was like having my own PA! So sorry I couldn't do this earlier for you Lucy, I have only just managed to get an internet connection sorted but Myrtle and I along with the rest of the menagerie are eternally grateful for the amazing job you did finding the perfect home for our little zoo.
Lucy · 26 March 2020
Agent replied · 8 June 2023
Thank you Lucy for taking the time to leave us with your wonderful 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us.
Best wishes
Emma
★★★★★ 5/5
GoogleI've got to say all the times we've moved in the past & used Estate Agents, it's always seemed a bit of a battle, but The Dream Team @ J.F. Lampeter (Tracey, Lucy, & Lisa Marie) have been fantastic, nothing has been too much trouble, and they have always gone over & above. A special mention for Tracey who has dealt with our sale through some turbelant times. We would recommend John Francis to anyone looking to buy or sell, they will deal with it efficiently & effectively & with great care. Once again thanks to all. Ken & Debbie.
Ken · 26 March 2020
Agent replied · 31 May 2023
Many thanks for your fantastic 5* review. It gives me great pleasure to read that once again our John Francis branch were professional and effective. Thank you for the recommendation.Kind regards, Lucy.
★★★★★ 5/5
GoogleCan't recommend Lucy Wood from John Francis enough
Amazing service went out of her way to assist us she's worth more the 5*****
Couldn't ask for anything else.
See you soon .xx
Ginny · 26 March 2020
Agent replied · 8 June 2023
Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
★★★★★ 5/5
GoogleGreat service from Tracey and the team, very supportive throughout a very stressful move. Always on hand to help move things ahead.
Deborah · 26 March 2022
Agent replied · 8 June 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleExcellent service. All staff very helpful. Special thanks to Tracy who was always there to help and keep me informed throughout.
Sharon · 26 March 2022
Agent replied · 8 June 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Best in the West.
John Francis Estate agents Lampeter have a pair of negotiators Lucy and Tracy who are fantastic at the job they do. They are eager to help, conscientious about everything they do. For us they have spoken to all solicitors involved with sales and purchase and made sure the solicitors do the job fast and properly. They have sorted out all querries we had with flying colours.
In my opinion Lucy and Tracy are definitely The Best In The West.
Fabulous friendly, full of knowledge and know there jobs inside out.
I recommend them both and John Francis Lampeter . Certainly the only good agents in West Wales. As I said they are the Best in the West.
Yours John and Karin Smith
John · 26 March 2019
Agent replied · 31 May 2023
Hi John,
Wonderful to read your glowing 5* review of our team at John Francis. I would like to thank you for leaving your comments and i will make sure your words are forwarded to Lucy, Tracy and the whole team. Best wishes, Scott
★★★★★ 5/5
GoogleEnthusiastic and friendly team
John Francis Lampeter
Used JF Lampeter to sell our smallholding recently. The energy and enthusiasm of …
Helen · 26 March 2025
Agent replied · 26 March 2026
Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleJohn Francis understood a free valuation of my Lampeter property before I placed the marketing for sale with them. Their photographs of my property were produced to a professional standard and details listed on various websites as well as …
David · 23 April 2024
Agent replied · 27 November 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter a total of 56 weeks from offer to completion I'm so grateful to Tracey at the john Francis office in Lampeter what a superstar she kept us informed and really supported us as buyers in a very complex purchase. Thankyou so much Tracey you are a credit to your company. Rob and Jo Brown Bwshtun
Robert · 26 March 2023
Agent replied · 31 May 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust a big thank you to Tracy and staff for always being there to help with our move. Thanks you for your friendly support and guidance.
Mair · 26 March 2020
Agent replied · 8 June 2023
Many thanks for the amazing 5* review and I will ensure your kind words are passed on to our dedicated team.
Best wishes, Lucy
★★★★★ 5/5
GoogleEveryone was so helpful with my purchase especially Tracey. Always there to snswer any enquiries l had and so friendly. Thank you all
Maggie · 26 March 2020
Agent replied · 8 June 2023
Thank you for your 5* review! Best wishes, Scott
★★★★★ 5/5
GoogleWe moved from the other side of the country so we're heavily reliant on our agent as we couldn't pop up, particularly with lockdowns. Lisa-Marie, Lucy and Tracey at Lampeter office were incredible, dealing with our endless questions and concerns with immense patience. Always cheerful and helpful, quick to respond to emails, these ladies made a stressful process so much easier. Would happily recommend this team.
Rebecca · 26 March 2021
Agent replied · 31 May 2023
Thank you for your brilliant 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealt with Lisa Marie and her communication was excellent and was a great support in selling my house
Gethin · 26 March 2021
Agent replied · 8 June 2023
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJames Hardiman and his colleague Becky make a fantastic team. I had a difficult property to sell and they were marvellously supportive throughout the whole process, easing all my worries and finding me the perfect buyer.
Rosalind · 28 March 2024
Agent replied · 27 November 2023
Thanks for the amazing 5* review and thanks for your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery impressed with the service we received. We purchased through John Francis and Tracy was great to deal with.
Jwscoot · 26 March 2020
Agent replied · 8 June 2023
Thank you for your 5* review and kind comments! Best wishes, Scott
★★★★★ 5/5
GoogleSmooth and easy transaction, thank you Tracy for your help
Good communications and knowledgeable staff
A · 26 March 2021
Agent replied · 8 June 2023
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.