Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience using Townends. Taija, our letting agent, was fantastic and kept us up to date throughout the process and she was instrumental in helping us secure a great property. Highly recommend!PositiveProfessionalism
Bertie · 26 December 2021
Agent replied · 25 December 2024
Hi Bertie, Thank you for taking the time to talk about the great 5* experience you had with Townends as your letting agent! Taija will be thrilled and it is fab to hear😊 Wishing you all the best in your lovely new home! - Claire …
★★★★★ 5/5
TrustpilotSufina Akter was very responsive and…
Sufina Akter was very responsive and helpful.
Mario · 24 April 2023
★★★★★ 5/5
TrustpilotExcellent
Nelson was really helpful. Thank you for his help. Everything was perfect
Sandra · 29 October 2022
★★★★★ 5/5
GoogleKurwahn Grazette-Coote a fantastic consultant provided us with honest and succinct information. Quick to respond to our questions and a pleasure to deal with.
Big thanks!
Luke C
Luke · 23 October 2022
Agent replied · 22 October 2024
Hi Luke, thanks for the fab 5* for Kurwahn. I know he will be thrilled to read this. Wishing you all the best - Claire
★★★★★ 5/5
TrustpilotMany thanks to David Harvey for his…
Many thanks to David Harvey for his help!
Ekin · 24 February 2023
★★★★★ 5/5
TrustpilotBest letting agents!
I have been using Stirling Ackroyd for some time and I can always rely on them to find me what I need! William (hackney central branch) is extremely helpful, professional and always a pleasure to deal with. A great service - I would highly recommend them!
Pasquale · 4 July 2017
Agent replied · 28 October 2024
Thank you Pasquale - we appreciate the feedback
★★★★★ 1/5
TrustpilotUntrustworthy agents
Untrustworthy agents. Very stressful transaction. We spent several months trying to purchase a property to be told by the agents we were out of purchase.
Mario · 17 January 2023
Agent replied · 28 October 2024
Hi Mario, I am sorry to ready your comments. I would like to understand what prompted your negative review and if you would like to discuss this further please do get in touch using help@stirlingackroyd.com - kind regards, Amber
★★★★★ 5/5
TrustpilotGreat service and understanding
I contacted Stirling Ackroyd to enquire about manage my portfolio of properties and was so pleased that I did. I found that they listened to what I was saying and immediately understood what it was that was needed. The staff working there were knowledgeable, friendly and happy to help. Will continue with to use and would recommend them wholeheartedly. Thanks!
James · 21 September 2022
★★★★★ 5/5
TrustpilotPrompt and efficient service from Marty…
Prompt and efficient service from Marty and team.
Harvey · 14 February 2023
★★★★★ 5/5
TrustpilotProfessional and informative
Professional and informative, kept my partner and I updated through the whole moving process. Big thanks to Foz.
Ren · 29 November 2021
★★★★★ 5/5
TrustpilotGreat experience
I recently contacted head office and spoke to a lovely lady called Ashley. From the start to the end she was fantastic. She clearly explained the process and made me feel at ease. I feel she really took the time to find out what my needs are. She clearly knows her job very well. Overall the service was 10/10 and I will definitely being recommending her.
Sarah · 22 November 2021
★★★★★ 5/5
TrustpilotHighly recommended
I would highly recommend Kieran Hogan to anyone looking to buy or sell after helping my family recently
Rosa · 22 November 2021
★★★★★ 5/5
TrustpilotAbby Gooptu
Abby Gooptu has provided an excellent customer service during the course of the last lease term and current renewal process. Always helpful and kind. Thank you Abby! :)
Sara · 4 October 2018
★★★★★ 4/5
TrustpilotI have been dealing with Freddie from…
I have been dealing with Freddie from head office, he has a professional manner. His persistence paid off when keeping in touch with me as I was about to change agent for Stirling Ackroyd, however, I my existing agent came through with a sale at the last minute.
Stuart · 22 September 2023
★★★★★ 5/5
TrustpilotSuper Star Hussain Achour
Hussain Achour - Streatham Branch
Denise · 6 August 2025
★★★★★ 5/5
TrustpilotA great company to work with
We work very closely with Joe Robinson to ensure the reapit is used efficiently throughout the entire company. Stirling Ackroyd are a great company to work with, the brand is very strong in the area and were delighted to work with them here at Reapit
Mark · 13 July 2017
Agent replied · 28 October 2024
Thanks Mark, we love Reapit too. A valuable tool for our teams.
★★★★★ 1/5
TrustpilotAvoid
Not a good experience. I have had two properties which they have managed for me for a few years. I have lost count of the errors, omissions, failures to follow-up on instructions and total mis-management. Their customers tenants and landlords deserve much better. As this situation has been going on for sometime, I think its the leadership in this business that need to change: - smell the coffee and leave
Anthony · 15 December 2020
★★★★★ 5/5
TrustpilotGreat service!!!
I received great service from Stirling Ackroyd. I bought 2 houses with them. I have started to use their service for getting new tenants for my flat. Toby, Archie and Cheveiz are doing very good job. They are very helpful and friendly. I would highly recommend Stirling Ackroyd to my family and friends.
Joanna · 20 April 2023
★★★★★ 5/5
Trustpilotexcellent property manager
A big thank you to my property manager Violeta Gordejeva. My boiler was broken and left me with no hot water nor heating. A couple of hours after I wrote to Violeta, she has contacted the contractor, and it got fixed the next day.
Ange · 7 December 2023
★★★★★ 5/5
TrustpilotGreat professional staff in particular Cheveiz Javaid
I have had a number of telephone conversations with Cheveiz Javaid who has provided great advice relating to current property and rental markets. Cheveiz has always shown professionalism and very knowledgeable in his area. I look forward to working with Stirling Achroyd hopefully in the near future
Rajaish · 12 September 2023
★★★★★ 5/5
TrustpilotQuick response and very helpful
I put in a request to speak to someone regarding potential flats for sale and the following morning received a call from David who was very helpful and provided guidance me into what my partner and I needed to do next as first time buyers.
Katie · 30 October 2023
★★★★★ 5/5
TrustpilotGrateful for the continual contact!
Selling and loving home isn’t a stress free time but I’ve been so grateful for Sandra Holmes continually keeping in contact over a good few months now. She’s always a friendly voice to talk to amidst the whirlwind of selling and buying. Very appreciate to have her contact me through this journey.
Isabella · 20 April 2023
★★★★★ 5/5
TrustpilotAndrew Aldworth @ Stirling Ackroyd
Our point of contact Andrew Aldworth has proven to be an excellent agent,he is compassionate, prompt, hard working in his approach for work but yet very friendly person with a great sense of humour.They aggressively follow options with professionalism and bring offers with very little turn around time.Will surely recommend them.
M.S · 17 May 2023
★★★★★ 5/5
TrustpilotWe had a very good experience with…
We had a very good experience with Alex. He was very friendly and straightforward and didn’t despair with us when faced with our perpetual moving of deadlines. His gentle communication style without being too persistent was certainly one of the deciding factors why we chose Stirling Ackroyd in what turned out to be a competitive field.
Nele · 10 November 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
