Trusted Agent profile · Lambeth

Stirling Ackroyd Streatham reviews in Lambeth

4.4

★★★★★ Great

1,540 reviews across 2 platforms

5 - 7 Streatleigh Parade, Streatham High Road, Streatham, SW16 1EQ, Lambeth, SW16 1EQ

Stirling Ackroyd's office in Lambeth, at 5 - 7 Streatleigh Parade, is rated 4.4 out of 5 across 1,540 reviews on two platforms, including 228 Google reviews rated 4.5.

Google logo

4.5 / 5

228

Reviews on Google

This office

Trustpilot logo

1,312

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

We have lived in a flat managed by…

We have lived in a flat managed by Stirling Ackroyd for a year and a half. Our property manager David Umney has been great. Luckily we have not had to contact him often, but whenever we have had an issue David and team have been super helpful and professional.

Tim · 21 May 2026

5/5

Google

Been looking for a flat for myself and my partner for months and months, and Stirling Ackroyd Streatham were able to help us find a place after 2 days of being in contact! Rio and Danielle have both been extremely kind, smiley and helpful in the process. Rio has been my main point of contact and has been so easy to get a hold of, and answered all my questions in great time. She is also great at getting in contact with me to remind me of things I need to do before a certain time. Thank you for all your help and fab customer service.

Bella · 29 May 2024

Agent replied · 25 December 2024

Hi Bel, thanks for the 5* and great feedback for Rio and Danielle. Wishing you all the best. Claire

5/5

Google

Kevin was so helpful and answered my questions every step of the way with my new lease and made the process very smooth, overall great experience!

Martina · 16 February 2026

Agent replied · 16 April 2026

Hi, Martina! Thanks for the great review! All the best, Customer Care Team

5/5

Google

Anthony Wilkinson-Denny did a very good job selling my 1-bed in streatham london. I’m grateful. It was a tricky one, it took ages to complete. Anthony was very helpful during a stressful process.

Emma · 13 December 2025

Agent replied · 12 January 2026

Emma, thank you for your kind words, it was a pleasure working with you.

4/5

Trustpilot

Sarah Jones has been extremely helpful

Sarah Jones has been extremely helpful, professional and pleasant to deal with. She makes herself available to answer and return calls, and has even helped when dealing with other departments.

Ibrahim · 2 September 2026

1/5

Trustpilot

Concern regarding privacy and professionalism

Terrible agents with absolutely no respect for privacy. I have never used their services, yet their staff contacted me on WhatsApp saying they wanted to arrange a viewing of a property I stayed once. I am neither the landlord nor the tenant, so I have no idea how they obtained my number or why they thought it was appropriate to contact me. The way they handled this is extremely creepy and has left me feeling very uncomfortable and confused. This is a serious concern regarding privacy and professionalism.

Kurapika · 20 August 2026

5/5

Google

Just rented a property through Stirling Ackroyd Streatham and the process couldn't have been any easier. From booking a viewing to making an offer to getting all paperwork and references, they've been extremeely helpful throughout. Danielle was absolutely lovely and called me to tell me my offer was accepted, explaining all the steps super clearly in order to help me secure the property. Jad Zouhbi has been guiding me through the entire process and has been incredible throughout. Overall, super happy!

H · 26 March 2024

Agent replied · 22 October 2024

Hi there, thank you for sharing your experience while finding a new property with us. Danielle and Jad will be thrilled to read your kind words and we wish you all the very best - Claire

1/5

Trustpilot

Delays - Due to poor report

Having used Stirling Ackroyd to value our houses via MHBS, we would not recommend this company. It took their surveyor six attempts to write a satisfactory report for MHBS before funds were released, causing a long delay and issues with our New builders having to find other financial routes to keep our new build project going. There were no issues with the LTV but poorly written report caused delays

Peter · 3 October 2024

Agent replied · 30 December 2024

Dear Peter,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

5/5

Google

I couldn’t be happier with the work that was done! Everything was handled with professionalism, attention to detail, and genuine care. The job was completed on time, exceeded my expectations, and the communication throughout the process was …

Olisa · 16 October 2025

Agent replied · 16 April 2026

Dear Olisa, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue … More

5/5

Trustpilot

Thank you!

Thank you!I would like to say a HUGE thank you from myself and my partner for such a seamless experience. This process can be very stressful but the individuals at SA made is so easy for us, we are indeed grateful. Thank you so much to Sheldan Bechie who has been exceptionally helpful, polite, professional and a pleasure to meet. From correspondence to any enquires we had, the team have been awesome. Thank you!

Tola · 8 July 2024

Agent replied · 28 October 2024

Dear Tola OCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Polite and personable

David was polite and helpful and importantly struck the right balance between being personable and fostering a good relationship and being to the point with answering queries. Not only did he sort my viewing times out rapidly, he also recommended another property that I actually liked even more than the first, his colleague who picked up on the lead was also really helpful during the viewing tour that David organised.

Ez · 29 August 2024

Agent replied · 30 December 2024

Dear EzCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had a great experience viewing and renting a flat with Stirling Ackroyd. Kevin Himners was very helpful and responsive with any questions I had and the process was very smooth. Would highly recommend

Ben · 13 November 2025

Agent replied · 12 January 2026

Dear We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

The Stirling Ackroyd team in Bermondsey…

The Stirling Ackroyd team in Bermondsey have been great people to work with, especially Daniela, Onal, and Max during the viewing and checkout processes. We stayed almost two years in our flat and the team have been very effective points of contact with the landlord.

Franklin · 5 May 2026

5/5

Google

I had a fantastic experience working with Stirling Ackroyd, and I especially want to highlight Guershon for his outstanding service. From start to finish, he was professional, friendly, and incredibly helpful, always quick to respond and proactive in making the process smooth and stress-free. Guershon’s attention to detail and genuine care made all the difference. It’s rare to find someone so dedicated and easy to work with. I highly recommend Stirling Ackroyd, and if you get the chance to work with Guershon, you’ll be in great hands!

Santi · 13 November 2025

Agent replied · 12 January 2026

Dear Santi We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

Highly competent firm

I have used the firm twice in the past 3 months to survey a potential house move. Vicky Newby was the Surveyor. She was so thorough, supportive and knowledgeable. A really lovely communicator, explaining the issues without using jargon. She allayed my anxieties regarding the whole house move. So appreciated, thanks Vicky.

Sandra · 24 February 2026

5/5

Trustpilot

Briana is a 5 star Property Manager

Overall, my experience with Sterling Ackroyd was positive. A particular thank you to our property manager, Briana Trejos Mantinan. Briana was wonderful to deal with, prompt to queries, great at keeping us informed and very polite and kind. She’s an asset to the Sterling Ackroyd team!

Kate · 30 March 2026

5/5

Trustpilot

Sterling Ackroyd

Sterling Ackroyd , Streatham branch , I found Danielle Quincey the lettings Director very accommodating goes out of her way , a real asset to Stirling Ackroyd I found her and her team very easy to work with 5 stars all day long.

Khalid · 14 August 2026

Agent replied · 24 September 2026

Thank you, Khalid, for your wonderful feedback! We're thrilled to hear that Danielle Quincey and her team provided you with such accommodating service. Helping people find and enjoy the right home is at the heart of everything we do, and your kind words will be shared with the team.

1/5

Trustpilot

I consider this agency unprofessional

I consider this agency unprofessional, after having made an offer for a commercial space, we discovered that the space was still available on their site, and when we reported it to them they told us that our offer was in competition with other offers.. Again more serious because I never received an email telling us this. Then they told us that the owner asked the agency for 3 months to rent this space. Which was not communicated to us when we visited the commercial property. And this makes it even more unprofessional... Because if this information is not acquired first by the tenant, this agency probably doesn't know how to do its job.Their lack of pressure lies in not having communicated all these things beforehand. In addition to calling me only to say in threatening tones to remove this review,. Truly an unprofessional agency..

Andrea · 5 November 2023

Agent replied · 28 October 2024

Dear Andrea, thank you for taking the time to share your feedback. I have spoken at length with our Commercial team who are surprised by your comments. The team have worked with you and have been in regular contact with you, including in the time following your review, where they have ensured you are aware of our commercial clients requirements and that you understood next steps. I am sorry you are disappointed with our clients response to your offer and that you have been unsuccessful in your attempts to secure the space. We wish you the very best in your search for a commercial space and remain available to you should you need any further support and guidance. Amber

5/5

Google

Just moved into a lovely 1 bed flat on a really homely/welcoming street thanks to Stirling Ackroyd and most specifically Luvelle! It’s probably been the smoothest transition of homes that I’ve ever done, right from the start Luvelle was so helpful in answering all of my questions and queries about the area - and even the positioning of the sofa :). Then throughout the process Luvelle kept us fully informed and guided us through excellently, he had a lot of time for us and made everything as efficient as possible, friendliest agent we’ve had the pleasure of working with

Georgie · 23 October 2023

Agent replied · 22 October 2024

Hi Georgie, thank you for the great 5* and for sharing your lovely experience finding your new home with the help of Luvelle! We are so happy to hear how smooth everything was for you and we wish you all the best - Claire

5/5

Google

Kurwahn has been extremely helpful and I'm hugely thankful for his support in securing a flat in such a fast-paced rental market. Kurwahn showed initiative in showing us a property in a location we had not first thought about and gave us valuable advice, which ensured our needs (and more) were met. The whole process has been really smooth and that is undoubtedly down to his professionalism and genuine customer service. I've already recommended my friends to contact Kurwahn for their lettings needs!

Hannah · 23 October 2023

Agent replied · 22 October 2024

HI Hannah, thanks for the 5* and very kind words and recommendation for Kurwahn . Wishing you all the very best - Claire

5/5

Google

Kurwahn is a letting agent and he’s amazing. Thank you for your commitment in making sure that my tenancy issue was resolved. Your patience, passion and care towards your job is amazing. He has such an excellent attitude towards making sure the landlord/ tenant is satisfied with their experience at Stirling Ackroyd Estate Agents. Excellent customer service - you’ve gone above and beyond to make sure that I was satisfied ! He truly deserves a promotion with a pay rise - exceptional qualities!

Somaya · 23 October 2023

Agent replied · 22 October 2024

Hi Somaya, thank you for taking the time to leave fab feedback for Kurwahn. Its so lovely to hear and we wish you all the best - Claire

5/5

Google

Kurwahn has been a huge help in moving into our first rental property, from showing us different properties and providing valuable advice, to quickly responding to our queries along the way. He even suggested modifications to the flat on our behalf, which was hugely appreciated. The whole process has been so stress free and it’s been a great to work with Kurwahn who is friendly and professional in his support. I would highly recommend getting in touch with him for your renting needs!

Louise · 23 October 2023

Agent replied · 22 October 2024

Hi Louise, thank you for taking the time to share your experience while finding a new home with Kurwahn. Its lovely to hear and Kurwahn will I know be thrilled. Wishing you all the very best in your lovely new home - Claire

5/5

Google

It was a very nice experience while viewing the property. Specially, Ms.Nyree saw me the property. She has given me full detailed information of the property and also solved my doubts about the property. She has very good communication and presentation skill. She is the perfect negotiator. She is very gentle and mannered lady. God bless her... Thanks Nyree... Keep Smiling always...

Neil · 1 October 2024

Agent replied · 22 October 2024

Hi Neil, thank you very much for 5* and the kind words for Nyree. Have a great day

5/5

Google

Kevin is was professional and made everything easy for us, he made our property search simpler for us. He has a great personality and easy to relate with.

Chilama · 13 November 2025

Agent replied · 12 January 2026

Hi Chilama! Thanks for your feedback, our team love getting reviews through. It's fantastic … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Stirling Ackroyd's Google reviews

Questions about Stirling Ackroyd Streatham

How many reviews does Stirling Ackroyd Streatham have?

Stirling Ackroyd's Lambeth office has 1,540 reviews across two platforms: 228 on Google, 1,312 on Trustpilot (across the whole business).

What is Stirling Ackroyd Streatham's rating?

Stirling Ackroyd Streatham is rated 4.4 out of 5 across all 1,540 reviews, and 4.5 out of 5 on Google from 228 reviews.

Where is Stirling Ackroyd's Lambeth office?

Stirling Ackroyd Streatham, 5 - 7 Streatleigh Parade, Streatham High Road, Streatham, SW16 1EQ, Lambeth, SW16 1EQ.

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