Stirling Ackroyd Nine Elms and Westminster reviews in Lambeth

★★★★★ 5/5

Trustpilot

As a portfolio buy-to-let investor

As a portfolio buy-to-let investor, I have relied on Gavin as my trusted residential lettings agent for over 15 years. I cannot imagine going to another agent as Gavin, Siobhan, Jad, and the rest of the team are exceptional at their job. Their dedication to serving landlords and tenants equally, ensuring that both parties are treated with care from the outset, is truly impressive. In fact, my tenants are so satisfied with their experience that they wouldn't hesitate to recommend the team to their friends and family.

Vishit · 13 April 2023

★★★★★ 5/5

Trustpilot

Georgia is great!

I am just getting started, but Georgia has been an absolute gem.

Natalia · 13 July 2024

★★★★★ 5/5

Trustpilot

Excellent service with Stirling Ackroyd!

My experience with Stirling Ackroyd was outstanding from my very first interaction at the valuation stage all the way through to completion. Victor and Jo were really communicative, knowledgeable, persistent and I really felt like I could trust them. The service they provided made the stressful process of selling a house for the first time so smooth and almost enjoyable. Thanks guys, I would recommend you a thousand times over :)

Hima · 6 December 2023

★★★★★ 5/5

Trustpilot

Ellie was super from start to finish

Ellie was super from start to finish. Very patient, great at reminders, very organised too! Super customer service and adapted to my personal circumstances which are constantly evolving. Thanks Ellie!

Nicola · 7 June 2023

★★★★★ 5/5

Trustpilot

My sincere thanks to Alena Bartonova…

My sincere thanks to Alena Bartonova for finding new tenants for me in record time!Being an overseas landlord can be tricky but Alena kept me up to date with phone calls and emails.I felt confident in her understanding and expertiseVery much appreciated!

Jo · 3 March 2022

★★★★★ 5/5

Google

All the words of thanks can not describe my feelings for Olivia, she helped me a lot to find a great property. She was honest always and tried to help me find what I want as much as she can. She made a great effort for my sake. She deserves 1000000 stars.

Nawal · 13 November 2022

★★★★★ 5/5

Trustpilot

Cameron Dunning was extremely helpful…

Cameron Dunning was extremely helpful in my search for a flat. His communication was brilliant and he went over and above to try and secure my property- working out of office hours and always being available whenever I called/messaged. I highly recommend using Cameron in your search for a property.

Simon · 26 June 2020

★★★★★ 5/5

Trustpilot

Sandra Holmes was fantastic

Sandra Holmes was fantastic. Her levels of customer service are second to none. Lovely phone manner, and very professional. A real asset to any team.

Clare · 11 October 2023

★★★★★ 5/5

Trustpilot

Fantastic team - made a real difference

Ashley-Jane at Stirling Ackroyd was exceptional during my flat purchase. She was incredibly knowledgable, compassionate and patient throughout, even when it seemed the sale had fallen through, she was as committed and available as when it was in process. I genuinely think that without someone as trustworthy, empathetic and experienced as Ashley, the sale would not have recovered and completed. She was able to bring creative solutions, keep morale up and foster an attitude of trust and compassion during a stressful time. Can’t recommend enough! Compared to other places where basic errors are made (e.g., the wrong property address is entered…) and communication is poor, this was a total gold standard service. I genuinely recommend registering with Stirling Ackroyd. My inbox is full of emails advertising ‘properties that might be of interest’ containing properties the polar opposite of what I’m looking for. When Ashley-Jane showed me places, I loved them, made offers, and bought one!

Steph · 27 March 2023

★★★★★ 5/5

Trustpilot

I am very happy to have my property in…

I am very happy to have my property in Brixton managed by Karina. She is always prompt, friendly, approachable and efficient. She provides the go between with the tenants and takes the stress out of managing my property. Thanks Karina!

Clare · 20 May 2022

★★★★★ 5/5

Trustpilot

Excellent services!

My experience with Stirling Ackroyd was very good; Nelsson Poku was the agent I related with and he has really excellent interpersonal communication skills. Nelsson Poku understood what I wanted, communicated brilliantly and made me enjoy services rendered by Stirling Ackroyd. Thumbs up!

Dorcas · 15 December 2021

★★★★★ 5/5

Google

I had the privilege to work with Jack Dibble and he helped me so much to find my flat in this period.

Kutalp · 10 October 2024

★★★★★ 5/5

Trustpilot

Great service

I had been looking for somewhere for about two months, I dealt with Nelsson Poku from Stirling Ackroyd. He was very patient with me, gave me many options and really came through for me. I am very happy to have my place now.

Lucky · 8 December 2021

★★★★★ 2/5

Trustpilot

It was good until it wasn't

The onboarding was smooth and straightforward, but as soon as we needed assistance from their customer support team, the experience changed completely.

Arla · 30 October 2025

★★★★★ 5/5

Trustpilot

Stirling Ackroyd sales department was…

Stirling Ackroyd sales department was amazing! Joanna, I wanted to mention you a personal note to say a huge thank you for all you have done with our sale! You have been highly professional, supportive and friendly throughout the entire process. In particular, your determination and genuine intention for wanting to sale the property for us. It hasn’t been an easy journey, however, knowing I could call you or Victor at any point and the fact you always kept me in the loop and returned all my calls/emails so promptly, made the experience far less stressful. Thank you Jo & Victor and I wish the whole team the very best in future.

Seymina · 16 March 2023

★★★★★ 5/5

Trustpilot

Rhys King was a very helpful agent

Rhys King was a very helpful agent. He always had the time and was very well informed about the market. He represented Stirling Ackroyd very well and I would definitely consult/recommend them in the future.

Suzy · 29 November 2022

★★★★★ 5/5

Trustpilot

Amazing Team at Stirling Ackroyd (Kitty)

Highly recommend Stirling Ackroyd for renting and/or buying your home.Staff are so professional and helpful especially Kitty who helped me, and consistently went the extra mile. Such an easy process and will definitely be recommending to all my friends and family.Thank you again.

Georgia · 25 November 2021

★★★★★ 4/5

Trustpilot

Letizia Lupi is a rockstar

Our initial relationship with Stirling was a bit rocky as one of associates assigned to us wasn’t responsive to our email and required us constantly follow up with them.However, things turned around after Letizia Lupi took over as our property manager. She was a god sent and was highly accommodating of our requests when we had maintenance requests with a new born.I’d have given a 5 star if only we got Letizia as our property manager from the beginning.Highly recommend her!Thank you!

Ankit · 9 March 2023

★★★★★ 5/5

Trustpilot

The representative on phone were very…

The representative on phone were very competent in giving information relating to my need and his communication were very clear. Being a estate agent is not about selling but the tone makes huge difference which I found on the advisor. I really appreciate his honest advice and offering to support me to reach my goal. I am. invester and working with team like this person not will make my self achieving my goal but also enhancing property market. Thank you again for repeated support.

Samsul · 3 March 2023

★★★★★ 5/5

Google

Thanks for the awesome service! Justin V has been a rockstar, supporting me with my purchase every step of the way. Even during the tricky back and forth with solicitors, he'd check-in daily to keep me updated and help drive my purchase forward! Strongly recommend him and the Nine Elms team.

Cameron · 13 November 2022

★★★★★ 5/5

Trustpilot

Letizia Lupi is a credit to Stirling…

Letizia Lupi is a credit to Stirling Ackroyd. She is highly responsive, proactive, and invariably a pleasure to deal with.

Ian · 12 January 2024

★★★★★ 3/5

Trustpilot

Good experience overall but they didn’t…

Good experience overall but they didn’t let me know on time that my landlord wished to sell the apartment and I was given very little notice.

Kirsty · 23 July 2024

★★★★★ 5/5

Trustpilot

Amazing Service - Thank you

So I don't normally write reviews but on this occasion I simply had to. The service that I have received from Isabella Vincent-Moscrop at the nine elms branch at Stirling Ackroyd has been above and beyond anything that we could have wished for. My wife and I initially put an offer in on a property and whilst we were close we narrowly missed out due to furniture which was disappointing but fair! Normally that would be that, However a similar property came up and Isabella remembered us and opted to give us the opportunity to view it immediately which resulted in us securing a property that as it turns out is better suited to our family.Anyone will tell you that moving/renting is stressful at the best of times, so to have an agency/agent that you trust, one that prices their properties fairly and offers and communicates well (good or bad news) well that makes this process a whole lot smoother. I have my own recruitment firm and know the bad rep that both recruiters and estate agents get, so it is refreshing when you find an agency and agent that do it properly. Thank you for everything Isabella you have been amazing.

Billjax · 22 February 2023

★★★★★ 5/5

Trustpilot

a great experience on our purchase

We enjoyed working with Rodney and the team on our purchase and they were great to deal compared other agents in the area. Would recommend. They were were always approachable, communicative and approachable

Guy · 19 January 2023