Trusted Agent profile · Lambeth

Marsh & Parsons Kennington reviews in Lambeth

4.3

★★★★★ Great

1,052 reviews across 2 platforms

295 Kennington Road, London, SE11 4QE, Lambeth, SE11 4QE

Part of Marsh & Parsons, see every office.

Marsh & Parsons's office in Lambeth, at 295 Kennington Road, is rated 4.3 out of 5 across 1,052 reviews on two platforms, including 222 Google reviews rated 4.9.

Google logo

4.9 / 5

222

Reviews on Google

This office

Trustpilot logo

830

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Helpful

William Anderson was very helpful during the move-out process. It was much appreciated

Fraser · 31 May 2024

Agent replied · 25 October 2024

Dear Fraser, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Edward Summers was brilliant from start…

Edward Summers was brilliant from start to finish. Very thorough, approachable and diligent. Thank you!

Elizabeth · 22 April 2024

Agent replied · 25 October 2024

Dear Elizabeth, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Great Service

Tatiana is quick to respond to. She's helpful and tries to do her best. Great service so far.

Sanaz · 20 February 2024

Agent replied · 25 October 2024

Dear Sanaz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Supported me post tenancy

Thank you to William Anderson for all his help and support.

Ritam · 4 July 2024

Agent replied · 25 October 2024

Dear Ritam, Thank you for leaving a wonderful 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Excellent customer service and very efficient.

Eryk Stepniak took care of our renewal case. Excellent customer service and very efficient. Thank you Eryk

AMG · 8 March 2024

Agent replied · 25 October 2024

Dear AMG, Thank you for taking the time to leave a 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Very helpful and great service

Very helpful and great service! Victry was most helpful with all our queries & quick to respond

Adam · 8 March 2024

Agent replied · 25 October 2024

Dear Adam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Assignment of tenants

Jordann made the whole assignment of tenants very easy and seamless. A pleasure to deal with M & P!

Charlie · 24 January 2024

Agent replied · 25 October 2024

Dear Charlie, Thank you for taking the time to leave a lovely review regarding Jordann. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

helpful, reliable and responsive

Phoebe Negueroles is extremely helpful. She responds quickly and efficiently to every question. she's clear in her communications and very pleasant at every interaction!

Clova · 24 September 2023

Agent replied · 25 October 2024

Dear Clova, Thank you for taking the time to leave a wonderful 5 star review. Phoebe will be thrilled to read your kind comments. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Excellent serviceEveryone we've dealt with has shown…

Everyone we've dealt with has shown expert professional skill, timing and experience that has delivered the perfect result for us and our tenants.Every aspect of customer service is excellent!Our experience of letting our flat has been so much easier and quicker than we expected - a really good experience. I wouldn't hesitate to recommend.

Anne · 16 September 2024

Agent replied · 25 October 2024

Dear Anne, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley

5/5

Trustpilot

Change of occupancy

Very impressed with Will Whitty, a property manager at Marsh & Parsons. Responsive, diligent, courteous and very pleasant to deal with. He handled the matter with the care and professionalism that it deserved and made what looked like a long and tedious process a fairy simply one. One of the best property managers we’ve come across over the years. And we’ve seen many!

Maxim · 8 April 2024

Agent replied · 25 October 2024

Dear Maxim, Thank you for taking the time to leave a lovely review regarding Will. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Jasmin at Marsh & Parsons was great to…

Jasmin at Marsh & Parsons was great to work with for our leasing process. We are new to the UK so this was a new process for us, with lots of paperwork & logistics to sort out. She was very helpful and responsive throughout. We are now happily in our new home and loving it! :)

Morgan · 13 August 2024

Agent replied · 25 October 2024

Dear Morgan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Google

Mia Ananda,Thank you so much for your help, You are very profesional and so smart person.

JOSE · 13 December 2025

Agent replied · 12 January 2026

Dear Jose, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley

5/5

Google

We recently bought a property through Marsh & Parsons. They handled our purchase with real sensitivity and understanding. They were informative and straightforward throughout. It did get complicated at various points and there was lots to iron out, but this was approached pragmatically and methodically. I would certainly recommend them to buy or sell through. Much appreciated.

Andy · 24 July 2024

Agent replied · 22 October 2024

Dear Andy, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team

5/5

Google

Recently completed the purchase of my first property with Sian at M&P and I'd happily recommend working with them. Great communication from Sian and the M&P Kennington team and I was kept well up to date on how things were proceeding. My questions were answered quickly and it was easy to arrange follow up viewings.

Leo · 23 August 2024

Agent replied · 22 October 2024

Dear Leo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Great employees

Jordann Webb is always very helpful and an asset to your company. Appreciate the quick and clear responses.

Jack · 24 January 2024

Agent replied · 25 October 2024

Dear Jack, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Google

Had a great experience with viewings. Alfie was really patient even tho I was late and just very kind and great overall

Kapil · 23 October 2023

Agent replied · 22 October 2024

Dear Kapil, Thank you for taking the time to leave a wonderful 5 star Google review. Alfie will be thrilled to read your kind comments. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

William is so professional and helpfull…

William is so professional and helpfull !!! Thank you very much !

Mahdi · 15 May 2024

Agent replied · 25 October 2024

Dear Mahdi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Charlie is an unbelievably detailed…

Charlie is an unbelievably detailed individual who will always go the extra mile. I cannot thank him enough for looking after my property.

Reina · 14 September 2023

Agent replied · 25 October 2024

Dear Reina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Giles was very helpful

Giles was very helpful with all our questions and helped things move progressively

Lynn · 23 April 2024

Agent replied · 25 October 2024

Dear Lynn, Thank you for taking the time to rate your service with Giles and the M&P team. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Positive

My experience with Marsh and Parsons has been overall positive. Abdullah was very responsive and helpful when we faced any issues.

Shiffa · 30 October 2023

Agent replied · 25 October 2024

Dear Shiffa, Thank you for taking the time to leave a lovely review regarding Abdullah. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

In the past there has been sometimes a…

In the past there has been sometimes a lack of response but Sabina Parla has been very helpful and quick to respond with any and all my queries! Has made a huge difference.

Chris · 5 November 2024

5/5

Trustpilot

I have used property management for…

I have used property management for over 15 years. My present property manager, Abdullah Leghari, ticks all the boxes required of a property manager. He responds promptly to my emails communicating clearly and dealing effectively with queries. He gives helpful advice and displays sound negotiation skills. He keeps me informed in a timely manner on maintenance work and progress of. I can highly recommend him as a property manager.

Claire · 19 October 2023

Agent replied · 25 October 2024

Dear Claire, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Abdullah is a fantastic property…

Abdullah is a fantastic property manager - efficient and helpful.

Tim · 6 June 2024

Agent replied · 25 October 2024

Dear Abdullah, Thank you for taking the time to leave such a lovely review. Your comments regarding Abdullah are really appreciated and we are delighted you received a 5* service from the team. Kind regards, Lesley, Customer Relations Team

1/5

Trustpilot

Stay away

There is not even 1 positive thing I could say about this agency.

Lemmon · 9 April 2024

Agent replied · 25 October 2024

Dear Lemmon, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@marshandparsons.co.uk. I can look into this further for you. Kind regards, Lesley, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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