Trusted Agent profile · Lambeth

Marsh & Parsons Clapham reviews in Lambeth

4.2

★★★★★ Great

1,026 reviews across 2 platforms

28 Old Town, Clapham, London, SW4 0LB, Lambeth, SW4 0LB

Marsh & Parsons's office in Lambeth, at 28 Old Town, is rated 4.2 out of 5 across 1,026 reviews on two platforms, including 210 Google reviews rated 4.6.

Google logo

4.6 / 5

210

Reviews on Google

This office

Trustpilot logo

816

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Marsh and Parsons Management

Abdullah Leghari was the perfect property manager. He was always courteous and polite and super attentive. We felt we got great value for money. Abdullah used his common sense when dealing with any issues that came up at our property and always worked with our best interests in mind. We would 100% recommend Abdullah and Marsh & Parsons.

LMD · 5 April 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave a wonderful 5* review. Abdullah will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team

5/5

Google

Francesca was undoubtedly the best agent we have worked with when trying to find a property to rent in London. She was quick to respond and agile to help us find properties we wanted in the region we had stated. A great experience with Marsh and Parsons and would be recommending Francesca to any of my friends looking to move in the future.

Alex · 17 May 2025

5/5

Trustpilot

My current property manager is…Jaeyda Dovie

My current property manager is courteous, responsive and highly efficient, referring any issues to the relevant person/contractor very swiftly and continually monitors progress to ensure swift resolution.

Christopher · 14 August 2026

Agent replied · 24 September 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley

5/5

Trustpilot

Kisha's patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.

Kisha Quintas made our change of tenancy so easy. My partner and I were initially worried that the whole process would be a daunting task but our tenancy manager Kisha really offered some outsanding service. Her patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.

Cliente · 20 August 2024

Agent replied · 24 October 2024

Dear Cliente, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Sabina was quick and efficient

Sabina was quick and efficient, she responded quickly to my emails and the process was done very quickly, baring in mind we had to terminate our tenancy early. She made it easy for us to which I’m very grateful for. Thank you Sabina!

Jess · 5 December 2024

Agent replied · 24 December 2024

Dear Jess, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley

5/5

Trustpilot

Really great

Marsh & Parsons in Clapham were extremely professional, helpful and friendly throughout a tricky process. Add to that knowledgeable, organised and proactive. You get the sense it’s full of people who care about their job, where they work, and the people they’re dealing with. Really impressed.

Nick · 20 October 2024

Agent replied · 24 December 2024

Dear Nick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

Recently started renting a property through Marsh & Parsons. So far this has been the best experience I have had with any estate agent. Our agent Harry was very helpful with any queries we had and seemed happy to deal with any requests we passed his way. Thanks to Harry the experience up to moving in was mostly stress free and afterwards he continued to help us with acquiring an additional key which he delivered himself.

William · 24 November 2022

Agent replied · 23 November 2024

Hi William, thank you so much for taking the time to leave this positive review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Harry and the rest of our team in Clapham. All the best, Marsh & Parsons

5/5

Trustpilot

Exceptional Tenancy Manager

Exceptional tenancy manager - swift and superb service! I had a fantastic experience working with Jordann Webb. Their quick responses and excellent service made the entire tenancy switch process smooth and stress-free. I highly recommend Jordann for anyone in need of a responsive and dedicated tenancy manager. I'm grateful for their outstanding support and look forward to working with them again.

Bec · 19 January 2024

Agent replied · 24 October 2024

Dear Bec, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Many thanks to Charlie Hope

Many thanks to Charlie Hope, he was amazing and he gave me a great service! Thanks so much!

Mariely · 18 June 2026

5/5

Trustpilot

Very helpful and prompt.

Ive been dealing with Debbie Lewis and she has been exceedingly helpful and knowledgeable. She is always very prompt in dealing with queries and goes out of her way to accommodate my requests. Ten out of ten.

Amanda · 26 May 2026

Agent replied · 28 May 2026

Dear Amanda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

The M&P Team is Fantastic

The Marsh & Parsons team has been fantastic throughout my flat purchase journey. It definitely is a team, from the primary point of contact (shout out to Josh) to others who helped throughout the process (many thanks Mhari and Alice).

Eugene · 17 December 2025

5/5

Google

I completed on a purchase of a flat in Clapham last week. From the first viewing to completion Sarah has been absolutely outstanding - amazing communication, knowledge, efficiency and always going above and beyond. She is incredibly professional, would highly recommend. Thank you Sarah!

Kate · 25 October 2024

Agent replied · 23 November 2024

Dear Kate, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Lesley.

5/5

Google

We had an excellent experience working with Patrick from Marsh & Parsons to buy our first home. Throughout the whole process, Patrick was helpful, friendly, professional, and never made us feel pressured or uncomfortable - even when things got tricky! We feel very grateful for having had such a positive first experience of buying a property, and would highly recommend Marsh & Parsons to anyone looking to buy a house in the Clapham area!

Ricardo · 24 November 2022

Agent replied · 23 November 2024

Hi Ricardo, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience so far and will be sure to pass your feedback onto Patrick and the rest of our team in Clapham. All the best, Marsh & Parsons

5/5

Google

Hannu was absolutely unreal. He went above and beyond everytime parts of the move became complicated. Really considerate, professional and friendly, made the whole moving process so easy. I’m in a wheelchair so logistics were sometimes tricky for me but he couldn’t have been more helpful. Could not rate him higher. Recommend to a friend.

Amy · 28 March 2024

Agent replied · 23 November 2024

Dear Amy, Thank you for your kind comments regarding Hannu and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Lease renewal/negotiation

Ellie Hodkinson was professional, helpful and really added value to the whole renegotiation/lease renewal process. A great brand ambassador for Marsh and Parsons and delighted to have had her support and guidance during this period - especially as she did all the hard work with the discussions with the tenants and keeping me up to date and informed.

James · 22 January 2024

Agent replied · 24 October 2024

Dear James, Thank you for taking the time to leave a lovely review regarding Ellie. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Great expertise

William was extremely helpful and prompt with his assistance today. Great to have his expertise - highly recommend!Roy is another member of staff who deserves recognition. He was extremely fundamental in securing another tenant for my flat. His attention to detail was excellent. I was extremely happy with his work and wouldn’t hesitate to recommend.

Slaney · 21 March 2024

Agent replied · 24 October 2024

Dear Slaney, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Debbie Lewis…

I would like to appreciate Debbie Lewis for being so amazing and quick with her response.. Debbie has always helped us to resolve our queries and has done her best to get a solution as quick as possible....

RUHANI · 29 April 2026

Agent replied · 28 May 2026

Dear Ruhani, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Tor has been very helpful in helping me…

Tor has been very helpful in helping me to resolve an issue with a recent a memorandum. I would like to thank him for his prompt response to my queries and his clear explanation of how best to resolve the issue which demonstrated a good understanding of how the AST worked

NicholasBrooks · 30 May 2024

Agent replied · 24 October 2024

Dear Nicholas, Thank you for taking the time to leave a lovely review regarding Tor. Kind regards, Lesley, Customer Relations Team

5/5

Google

From valuation to completion, Marsh & Parsons were professional, personable and a pleasure to work with. Amba looked after our sale and we felt supported through the whole process. Amba was incredibly responsive and kept us informed every step of the way, ensuring we felt confident and happy throughout.

Arabella · 27 June 2024

Agent replied · 23 November 2024

Dear Arabella, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

I had the pleasure of working with Matt Spickernell regarding a property that my husband and I have now rented in Clapham. Matt was incredibly professional when working with us and truly went above and beyond in every way possible.  My husband and I were extraordinarily impressed with the service that Matt provided us. He was extremely kind, detail oriented and went out of his way to make sure every aspect of the process went smoothly for us. Matt provided the best customer service that I have ever experienced, across any industry, ever. I truly cannot say enough nice things about Matt - he is the absolute best!! I have also had the opportunity to briefly interact with a few others from the Clapham office (Harry, Theo and Patrick) and they were all incredibly kind and helpful as well. Overall, my experience with Marsh and Parsons has been extremely positive and I am impressed with the team.PositiveResponsiveness, Quality, Professionalism, Value

Serena · 24 November 2021

Agent replied · 23 November 2024

Hi Serena, thank you so much for for taking the time to leave us your great review! We are so delighted that our team were able to help find the right home for you, and that you were happy with your experience with us. We will be sure to pass on your feedback to Matt and the rest of the team in Clapham. We look forward to seeing you again in future. All the best, M&P

5/5

Google

I cannot express my gratitude to Mike and the Team for their skill and patience in getting the sale of our flat sold. After major delays dealing with complex issues with the lease our sale finally went through. Thank you once again Barry

Barry · 16 March 2026

Agent replied · 16 April 2026

Dear Barry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Long-standing good service

I have long-standing dealings with Marsh & Parsons, always reliable and thorough. Recently I needed specific information and documents, then I had a query which required confirmation. Michael Stout responded quickly with exactly what I requested. Excellent service.

Joanna · 24 April 2026

Agent replied · 28 May 2026

Dear Joanna, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley

5/5

Trustpilot

Marsh & Parsons Tennancy Management Team at Marsh &…

The Tennancy Management team at Marsh & Parsons have been very supportive during some difficulties i had with the current tennant. I would like to highlight Jordann Webb who was particularly helpful and always responded to queries promptly and clearly. Jordann went above and beyond to support my tennancy and is a credit to Marsh & Parsons.

Terry · 17 January 2024

Agent replied · 24 October 2024

Dear Terry, Thank you for taking the time to leave a lovely review regarding Jordann. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

There was simply nothing to complain…

There was simply nothing to complain first they tried to sell and then we decided to rent out the flat, found a tenant in a very short time and so far rent was paid ;) Lots of things had to be done and they arranged everything for us. Good on emails and information.

Ole · 13 February 2024

Agent replied · 24 October 2024

Dear Ole, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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