5/5
TrustpilotReview of experience
Darcey Nicholls my property manager, she is very responsive and care for tenants. When I had problems and she is always there to help, and always so patient and friendly. Thank you for being so kind to tenants!
Trusted Agent profile · Lambeth
LiFE Residential South Bank reviews in Lambeth
★★★★★
1,292 reviews across 2 platforms
252 Westminster Bridge Road, London, SE1 7PD, Lambeth, SE1 7PD
LiFE Residential's office in Lambeth, at 252 Westminster Bridge Road, is rated 4.5 out of 5 across 1,292 reviews on two platforms, including 295 Google reviews rated 4.6.
Reviews
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThey helped me with a pressing issue…
They helped me with a pressing issue very quickly and to my complete satisfaction.
Agent replied · 24 October 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotVery fast and helpful response.
Very fast and helpful response.I asked for some information late one evening, Next morning when I turned on my computer after breakfast there was an email from Rosita with the information I requested.
5/5
TrustpilotGreat help from Jack Piggott on rental…
Great help from Jack Piggott on rental agreement extension, professional, courteous and efficient, much appreciated thank you!
Agent replied · 24 October 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
4/5
Trustpilot"I'm really impressed with your attention
"I'm really impressed with your dedication and professionalism throughout the process. Your attention to detail and excellent communication made everything so much smoother. Thank you for your outstanding service!"
4/5
TrustpilotSpot on inspection
Very impressed with Rebecca's annual inspection of my flat and the photos taken. She also satisfactorily arranged replacement heaters when they were needed although the @fixflo system the company uses confuses me.
4/5
TrustpilotSergi and all the Team at Life…
Sergi and all the Team at Life Residential are always helpful and professional at all times. They respond efficiently to my requests and it is a pleasure working with them.
Agent replied · 24 October 2024
Hi Budwig, thank you for your feedback on Sergi and the team. We're really pleased to hear you enjoy working with us; all we can say is, ditto! And thank you for choosing LiFE.
5/5
TrustpilotMy property manager
My property manager, Lauren, has been amazing at sorting out any maintenance issues in the flat, such as speedy replacement of a washing machine, coordinating with the landlord, arranging installation, etc. Couldn't ask for more!
Agent replied · 24 October 2024
Hi Ian, thank you for your feedback. Sounds like Lauren was there from start to finish! We're extremely pleased it's now sorted for you!
5/5
TrustpilotAlisha M Francois has during the seven…
Alisha M Francois has during the seven months since she took over as my property manager with Life Residential, given me excellent service and I am pleased to have her allocated to my property.Champak Mistry.
5/5
TrustpilotAnother great year with Wesley…
Another great year with Wesley Robinson! As always, he has helped our clients with a seamlessly professional rental service.
4/5
TrustpilotReally pleased with Life Residential
Really pleased with Life Residential. They have been professional, efficient and reliable in the three years or so they have looked after our property. Keep this up and we will award the elusive fifth star.
Agent replied · 24 October 2024
Michael, your kind feedback is much appreciated. We're glad to hear you're pleased with us and we're very happy to have yourself as our trusted long-term client.
5/5
TrustpilotGreat experience with property manager Rosita
I am a tenant who just moved in a property and this is my first time with LifeResidential. I want to say thanks and congrats to Rosita who is a great property manager, and is always super helpful and proactive with any queries, everything was solved. Happy with this experience.
5/5
TrustpilotFive stars for Cristina Luntraru
Five stars for Cristina Luntraru. She always gives me the most prompt and efficient service. I rely on her 100% and she never fails me. She’s a lovely person too!
Agent replied · 24 October 2024
Hi Val, thank you for your positive comments on Cristina, we're sure she'll be happy to hear this lovely feedback!
5/5
TrustpilotGiada provided an excellent service…
Giada provided an excellent service throughout, and represented our interests in negotiating the lease renewal with increased rent payable.Really pleased, thank you very much for your efficiency, support and effectiveness. Great service thank you.
Agent replied · 24 October 2024
Hi Susie, thanks for your feedback. It's great to hear how pleased you are with Giada's support in your renewals! Well done Giada!
1/5
GoogleMy property manager and letting consultant and manager make me want to suicide. All I got from them are lies, rudeness and discrimination, which drives me crazy. I don’t why, I got no respect at all.
5/5
TrustpilotGreat Experience with Tianna
Great Experience with Tianna. Tianna very recently took over as our property manager. She was very kind to inspect the house and fix the issues immediately with close follow ups
5/5
TrustpilotLife Residential were fantastic! Keep up the great work :)
Life Residential were superb specifically Giada in renewing my tenancy for a further 24 months. Pro-active, responsive, intelligent and following up on any contract issues.Thank you for a great service and peace of mind.
Agent replied · 24 October 2024
Hi John, what lovely feedback for Giada. We are so pleased that she has been easy to work with and has given you peace of mind. Thanks very much for your time.
5/5
TrustpilotTianna Wilson - Thank you!
Tianna Wilson helped resolve my key fob issue straight away - This is the best service ive received from LR in a few years now, kudos to her!
5/5
TrustpilotExcellent service
Excellent service - Abby from the Renewal Department got us the exact deal we wanted. Highly recommend!
5/5
TrustpilotAbby from the renewal department
Abby from the renewal department was very efficient, being quick with replies and clear in the explanation of the renewal terms. Made the renewal process very smooth. Thanks again
3/5
TrustpilotOn the whole good service
We have had many staff deal with our issues and this causes problems.Property Managers seem transient but if you Email the issue to the Business Development Manager it always dealt with so can't complain
Agent replied · 24 October 2024
Dear Susheela, thank you very much for taking time to let us know how we're doing - your feedback is greatly appreciated. We are very sorry to hear you don't find our Property Management team entirely helpful. One of our Property Management Senior Team Leaders would be happy to give you a call next week and discuss specific issues with yourself. In the meantime, please do let us know if there's anything we can help you with.
5/5
TrustpilotLots of really good communication and…
Lots of really good communication and clarity from Alisha François
Agent replied · 24 October 2024
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
TrustpilotCristina
Cristina, was really helpful and specially in a new set up like Stage Apartments, she literally saved me so much anxiety and stress. Thanks a lot for your help.
4/5
GoogleI had Rosita who was an agent, who was very helpful. The flat itself was great and in good condition. Sometimes there was a delay in responses, but nothing major.
Agent replied · 23 October 2024
Hi Lili, thank you for your feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
