Knight Frank Southbank Sales reviews in Lambeth

★★★★★ 5/5

Trustpilot

We have been really pleased with our dealings with Knight Frank

We have been really pleased with our dealings with Beth at Knight Frank. She is very responsive, has a great attention to detail and it is clear she is working very hard on behalf of both tenant and landlord to make everyone happy. Very professional and very easy to deal with. Highly recommend.

Samantha · 28 June 2024

★★★★★ 5/5

Trustpilot

I have used KnightFrank services for 4…

I have used KnightFrank services for 4 years now and nothing else compares to them in the luxury space.

Karim · 23 June 2026

★★★★★ 1/5

Trustpilot

Never renting with Knight Frank again. TDS timeline for deposit return is ignored and no consideration for tenants during and at the end of the tenancy.

I ended my tenancy 1 month (4.5 weeks) ago, and received the check out report 3.5 weeks ago, but Knight Frank still hasn’t returned my deposit and hasn’t even informed me what deductions they are intending to make. Despite my numerous requests to return the deposit in full (as we left the property in good condition and have evidence against the inconsistent claims the check out report is trying to make), all I receive in return is that the property manager is still processing the charges with my landlord. This comes after he indicated he required “a couple of days” to get back to us following the receipt of the check out report. These “couple of days” was 3.5 weeks ago. The latest ‘update’ after I re-requested my deposit back, was that he was waiting for quotes on the charges he intends to put on us. This update was over a week ago. All this keeping in mind that TDS stipulates that the deposit should be returned within 10 days of the tenant requesting it. It is clear they never had any intention of going through this process swiftly. I asked about the expected timeline when I moved out and got a generic response that it’s all dependant on myself and the landlord. I have been actively involved and it’s Knight Frank dragging its feet. As usual they act only for the landlord and ignore the financial and emotional strain this has on the tenants. Keeping in mind this is after a 2 year tenancy which included a rat infestation and a broken boiler in the middle of winter, amongst a tonne of other issues (like waiting 6-8 weeks for repairs flagged on check in to be resolved).I have rented with a range of agencies before and I have never been treated this way. Stay away from Knight Frank - they might have flats that look nice but you’ll find yourself paying a high rent and having to put in an unreasonable amount of effort to get things resolved. All this while after the terrible experience you have had, they will try to keep your deposit too. PS if you submit a formal complaint to KF they will respond within 28 days - not particularly helpful if your property manager is the one holding up the process.

Marta · 20 September 2024

★★★★★ 5/5

Trustpilot

Robin Macdonald from Knight Frank

Robin Macdonald from Knight Frank has made the whole maintenance and upkeep of our property in Wapping/Shadwell an easy, stress-free process. He's always available one email away, with very helpful responses, and always quick to action. He's a great ambassador to the company!

Nicolas · 5 December 2024

★★★★★ 5/5

Trustpilot

Kristian Lee was really helpful in…

Kristian Lee was really helpful in getting our issue resolved on the same day

Devin · 23 December 2023

★★★★★ 5/5

Trustpilot

Knight Frank

Knight Frank - high quality agency - I experienced it for lettings twice now and I am very positive about it.Summer White: she is absolutely great. Very commercial, great attitude, responsive and quick as well as kind and elaborate when you experience issues in letting your property.

Alessandro · 2 October 2024

★★★★★ 1/5

Trustpilot

NO ONE replies

NO ONE replies, NO ONE available on the phones.... NO ONE or anyone there gives a dam with selling anyone a house... Lies, Lies and more lies... You telephone them and your told that there is NO ONE in Birmingham's office to sell you a home.... or an apartment.... They a very swanky office in Birmingham City Centre and yet it seems NO ONE works there..... Why does it not allow me to put no stars on here......

Gerard · 15 October 2024

★★★★★ 5/5

Trustpilot

Very efficient and dealt with my query…

Ehteshaam Ahmed was very efficient and dealt with my query professionally.

Mark · 21 February 2024

★★★★★ 5/5

Trustpilot

I was hugely impressed by Ehteshaam…

I was hugely impressed by Ehteshaam Ahmed. Ehteshaam responded immediately and with clear understanding to my message and resolved a serious problem regarding my flat amazingly fast and effectively. I did not need to do anything as all was taken care for by Ehteshaam. Thank you very much Ehteshaam! Great to have you work for me!

Athena · 18 April 2024

★★★★★ 5/5

Trustpilot

Not all estate agents are the same…

It turns out not all estate agents are the same, Knight Frank, Fulham, were exceptional. In a difficult market they succeeded where others had failed, and they did so through market knowledge, professionalism, good communication with buyer and seller, focus, hard work and perseverance. And they achieved all this with a friendly manner and a sense of humour.

Steve · 7 March 2024

★★★★★ 5/5

Trustpilot

Great quality support

Very good support in the renting agreement process from Knight Frank in the person of Zuzanna. She was timely and effective in helping out with the logistics of the move. Also, she helped with negotatioting some little terms that moved the deal forward. Great thank you

Daniel · 8 October 2024

★★★★★ 5/5

Trustpilot

Vinoath made the process seamless.

KAMLA · 9 June 2024

★★★★★ 5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Phillip Dunn while my property was in his trust. He contacted me as soon as any problem arose and dealt with it efficiently with the understanding that is required whenever a landlord situation/tenant situation arises - making sure both parties were satisfied - highly recommended - he did a great job!

Amanda · 22 March 2024

★★★★★ 5/5

Trustpilot

Excellent service in sourcing a property in Chiswick

Fabienne Rosin from Knight Frank's Chiswick office did an outstanding job in sourcing a property that was not yet on the market and guiding use though a complex process and acting as excellent conduit between us (the buyers) and the vendor.

Christopher · 18 December 2025

★★★★★ 5/5

Trustpilot

Knight Frank had my place in Earls…

Knight Frank had my place in Earls Court rented out and they were most efficient--both in finding me a good tenant and in managing the property. When I requested for a statement of Income and Expenses, Ahmed Ehteshaam gave it to me promptly. I am pleased to give him and Mark Batty of Knight Frank South Kensington a thumbs up! Victoria Hoffarth

Victoria · 2 December 2023

★★★★★ 5/5

Trustpilot

Home purchase

We recently moved home and were looked after with our purchase by Giselle Holman in the Bristol office. Giselle couldn’t have been more helpful and made the process smooth and open throughout. We really appreciated the way she dealt with the matters, especially any arising issues, making everything as seamless as possible. A pleasure to work with! Highly recommended.

Jam · 31 January 2024

★★★★★ 5/5

Trustpilot

Positive experience with Knight Frank as a tenant

Rachel Yang from Knight Frank has been my property manager for 2 years and I have had a delightful experience. I am the tenant of the flat and have faced multiple issues with the property during my tenancy but she has been very supportive and given us prompt response followed by timely corrections within very reasonable timeframes.

Shubhi · 12 March 2024

★★★★★ 5/5

Trustpilot

Prompt response from property manager

Had a couple of issues in the flat I am letting, boiler and entrance fob not working. The property manager (Daniel Lloyd) in charge has been brilliant in getting both solved very quickly. Communication from him has also been very good. Impressed by the service received.

Luca · 26 September 2024

★★★★★ 5/5

Trustpilot

You can always rely on Knight Frank !

Knight Frank has been looking after our property for nearly 10 years . I only need to email them and they will straight get back to me . So many people I can thank : Mandy H , Jayna H, Anastasiia Sh and my recent inquiry which Matthew B solved it by the end of the working day , very impressed ! Very happy and pleased with Knight Frank .

Maryam · 13 April 2023

★★★★★ 5/5

Trustpilot

Knight Frank

James and Tasha were super helpful, made the process of renting clear and easy.

Julian · 16 November 2023

★★★★★ 5/5

Trustpilot

Renewing my rental contract was super easy

Was renewing my contract on my current apartment in the past month and Laura Heron at Knight Frank made the communications with the landlord and the negotiation of the contract really easy. She was really quick to respond and kept things moving at an amazing pace lowering the stress that might come with renewals.Glad to have extended by another 18 months!

Gyanendra · 4 December 2023

★★★★★ 5/5

Trustpilot

Brigette fron Renewals

Brigette achieved some very good results for our renewal, well above the average rent for the building. Even if we did not achieve it, we appreciate her attitude to at least try and do her very best. She also displayed a timely customer service approach, with responsive feedback and emails. All appreciated.

Michael · 5 June 2024

★★★★★ 5/5

Trustpilot

Very personal service from both Louise…

Very personal service from both Louise and Rachael.Louise knew what we were looking for and she found it for us.Both of them were extremely quick to respond to any queries we had and this enabled us to make decisions quickly. In fact from offer to completion was less than 5 weeks. Thanks to them and our solicitor Charlotte at Everys.

Susan · 21 December 2023

★★★★★ 5/5

Trustpilot

Just renewed with my tenants with Dan…

Just renewed with my tenants with Dan at renewals and it was super simple. The tenants seem happy, I'm happy and the only thing I had to do was OK the whole process that Dan had already sorted and sign on a dotted line. Can't really fault anything about the service.

Jamcam · 21 June 2024