5/5
TrustpilotThank you very much for completing the…
Thank you very much for completing the transaction. It has been a pleasure working with you too.
Trusted Agent profile
Knight Frank Southbank Sales reviews
★★★★★
1,703 reviews across 2 platforms
18 York Road, London, SE1 7ND, Lambeth SE1 7ND
Knight Frank's Lambeth office at 18 York Road is rated 4.9 out of 5 across 1,703 reviews on two platforms, including 73 Google reviews rated 4.9. The 1,630 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotOliver Hepplewhite Was very helpful
Oliver Hepplewhite Was very helpful, answered all my questions, all the service provided was perfect! Thanks
Agent replied · 25 October 2024
It’s been a pleasure to help and if we can assist in the future with anything please don’t hesitate to call!Ollie
5/5
GoogleEleanor and Christy are amazing!PositiveResponsiveness, Professionalism, Value
Agent replied · 25 October 2024
Many thanks for leaving your review. It is highly appreciated. We hope you enjoy your new apartment. Regards, Eleanor
5/5
TrustpilotThe best we've ever used 👍
Very very professional, always hands on and available
5/5
TrustpilotPleasant to deal with and professional.
5/5
TrustpilotExcellent resolution of a potentially…
Excellent resolution of a potentially sticky solution!
5/5
TrustpilotFlat 1, 17 Abingdon Road, Kensington
Brigette handled the renewal of the AST both efficiently and painlessly. Thank you very much.
Agent replied · 27 December 2024
Thank you for your kind words, Geoffrey. It was my pleasure assisting in the renewal of the lease. Kind regardsBrigette
5/5
TrustpilotHighly recommend frank knight
Highly recommend frank knight, super professional
Agent replied · 25 October 2024
Thank you Amir for your wonderful review. Thank you.
5/5
GoogleExcellent advice and help on our property search from Eleanor Davis.PositiveResponsiveness, Professionalism
Agent replied · 25 October 2024
Dear Samantha, Thank you for your kind words. It was a pleasure. Eleanor
5/5
TrustpilotVery professional and reliable.
Very professional and reliable.Have been with Knight Frank for over 7 years and have never let us down.
Agent replied · 25 October 2024
Dear Mr Tsoi, Many thanks for your kind feedback, we look forward to working with you over the next 7 years too! Knight Frank
5/5
GoogleExcellent service by Freddie Harries in the Sales team. Highly recommend
Agent replied · 25 October 2024
Thank you for your kind review, Pavel
5/5
GoogleEllie has always been helpful and patient! Thanks for your professional advice!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2024
Thank you for your kind words.
4/5
GoogleEllie - What a professional, responsive and diligent agent.PositiveResponsiveness, Professionalism
Agent replied · 25 October 2024
Thank you for your kind review, Jodi. It has been great working with you over the last year. Do get back in touch if and when you are next looking in the area.
5/5
TrustpilotRecommended!
Super efficient, friendly, and sourced 4 new rental offers for our flat in no time at all!
5/5
TrustpilotExcellent experience with Jason Chu
Excellent experience with Jason ChuHelpful team at Knightfrank. I’m a satisfied customer
Agent replied · 25 October 2024
Dear Zahra, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely mine and I am very glad to hear that you are happy with my service. If I can be of any further help, please do not hesitate to contact me. Best wishes,Jason
5/5
TrustpilotGreat estate agents !
5/5
Trustpilotgood end of tenancy deposit process…
good end of tenancy deposit process release
Agent replied · 27 December 2024
Dear Emmanuel Thank you for the review; it was a pleasure assisting you. Best Wishes Isabella Maltman
5/5
TrustpilotExcellent, efficient service provided by Ruby Goddard.
Excellent, efficient service provided by RubyGoddard. Highly recommend
Agent replied · 25 October 2024
Thank you for your feedback Kam, it’s a pleasure to work with you and we’re always happy to help!Kind regards, Ruby
5/5
TrustpilotPrompt and professional service from…
Prompt and professional service from Brigette
Agent replied · 25 October 2024
Thank you for your kind review. Kind regardsBrigette
5/5
GoogleEllie have beed helped a lot for everything!!!
Agent replied · 25 October 2024
Thank you Gigi, Your review is much appreciated.
5/5
GoogleVery professional and highly dedicated team with Eleanor Davis and her colleagues including Mark who were great help in my recent flat search. Many thanks to the team for the great service!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEllie Davis helped me over several weeks with my property search in South Bank. She is a consummate professional: responding to queries rapidly and keen to drive positive outcomes for all. Thank you, Ellie!PositiveResponsiveness, Professionalism
5/5
TrustpilotAlastair Calotier - Ultimate client partnership
Alastair Calotier
Agent replied · 24 September 2026
Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead. Best, Alastair
1/5
TrustpilotUnsupportive
Rating only, no written review.
Agent replied · 24 September 2026
Dear Yanislav, We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further. Thank you. Knight Frank
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Knight Frank Southbank Sales
How many reviews does Knight Frank Southbank Sales have?
Knight Frank's Lambeth office has 1,703 reviews across two platforms: 73 on Google, 1,630 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Knight Frank Southbank Sales's rating?
Knight Frank Southbank Sales is rated 4.9 out of 5 across all 1,703 reviews, and 4.9 out of 5 on Google from 73 reviews, checked 9 October 2026.
Where is Knight Frank's Lambeth office?
Knight Frank Southbank Sales, 18 York Road, London, SE1 7ND, Lambeth SE1 7ND.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.