Knight Frank Southbank Sales reviews in Lambeth

★★★★★ 5/5

Trustpilot

Great experience

With a couple of weeks left for my house search, I reached out to Vinnie from Tower Bridge regarding a property I was interested in. From there, things were exceptionally smooth. He helped me arrange back to back viewings to the property, got done with the paperwork swiftly, and now I'm going to be moving in. Thanks Vinnie, for the great service, professionalism and speed!

Keshav · 13 July 2023

★★★★★ 1/5

Trustpilot

Literally I have never received such…

Literally I have never received such consistently poor service as I have endured for over a year now with Knight Frank. It literally beggars belief how poor the service is. Absolutely zero contact, no accountability, no follow up. I have dealt with agents in my area for 15 years and have never experienced anything like this. Consistently sub par service, almost unbelievably so.

Julia · 22 September 2025

★★★★★ 5/5

Trustpilot

Purchase through Knight Frank Stratford

We recently purchased a property through Knight Frank in Stratford, the process was straightforward and we received excellent service from all the team. Giselle was our main point of contact as the sale progressor and she was very attentive, keeping us up to date & being readily available to speak to.

Richard · 20 May 2024

★★★★★ 5/5

Trustpilot

Thank you Shannon

I am indebted to Shannon (a business support co-ordinator) for helping me navigate a particularly tricky end of tenancy deposit situation which, thanks to her calm kind professionalism, resulted in a satisfactory outcome. It was a pleasure dealing with her - many thanks Shannon!

V · 17 September 2024

★★★★★ 2/5

Google

Tenant experience - We rented a flat using this particular agency/branch. Overall this was a sub-par experience. Dealing with the agency initially was good or at least as expected, the team has been professional in their communication and very responsive. The service level sadly started to drop post signing the offer - the team has been rather unhelpful in communicating promptly thereafter, contract negotiation lasted 3 weeks with lack of transparency over the process. Closer to the move-in date we had lots of hiccups with them which just adds to an overall not-so-great experience (i.e. the agent initially communicated the Internet is 'included' which ended up meaning that it's available in the building and we'd have to pay for it - small thing but not great after incurring cancellation fees for a current contract and having to set it up again; we scheduled an inventory check and their third party completed that without us, before we got there (?), keys didn't work etc. you get the gist).NegativeQuality

Claudia · 26 October 2021

★★★★★ 5/5

Trustpilot

Work well done by Knight Frank

I am very happy with the work done by KF and by Daisy at St Johns Wood Lettings in renting my apartment.Throughout the process, Daisy has been very diligent, following through with everything, and always been accessible and responsive. In addition, Chanel Rodriguez-Moore, head of the Office, was always there to give me advice and direction. Thank you for everything.

Angelos · 1 November 2023

★★★★★ 5/5

Google

BEST AGENT EVER - Freddie! We met Freddie in April at a stunning property. Freddie was flexible in giving us a last minute lunch appointment on a Friday. Before making an offer we wanted to see the property again, and Freddie was flexible in giving us a very late evening viewing. Post that he helped us expedite the whole process to meet the 30th June deadline. He went out of the way e.g. endless chasing with solicitors, recommending good services for surveys, removals etc as well as staying on top of everything to enable us to close the transaction quickly. He was the reason we could reach very tough negotiation with owners, on price as well as contract terms. He took care of both the sides equally. Overall he was amazing and we enjoyed working with him. If we ever need a property agent again, it will have to be Freddie! My husband and I truly appreciate all the efforts and time he has taken to help us move quickly. He was kind to also show us around the property - showing us how all the doors worked, alarm systems etc. We think Freddie is a real star! We would recommend his services for sure.

Tj · 11 October 2021

★★★★★ 5/5

Google

We recently bought a house where Freddie was acting as a sales agent. Despite being an agent for the seller, the quality of his service to us was unparalleled. There were a number of times, he went above and beyond - chasing up solicitors, negotiating finer points o the agreement, ensuring that there are clear lines of communication between sellers and us. At one point he was even drafting legal documents! There were a number of times where we thought the transaction would fail, but Freddie was always able to work out to the solution to the problem of the day. We would not have had the house, without Freddie. If we ever have to buy/sell a house, Freddie would be the guy we would go to.

Ameya · 11 October 2021

★★★★★ 5/5

Trustpilot

James and Oriel were incredibly helpful…

James and Oriel were incredibly helpful and, unlike most other agents we have dealt with, did not push us to make ever higher offers to secure the property. They were a delight to deal with and we will certainly be using them in future when it comes to letting our own property.

Chris · 17 April 2024

★★★★★ 4/5

Trustpilot

My agent Chloe Andrew’s made what could…

My agent Chloe Andrew’s made what could have been a negative and tedious experience into a very positive one as she was a great buffer between me and what I would have considered over compliance !

Oisin · 7 May 2026

★★★★★ 5/5

Trustpilot

Big thanks to Laura and Harriet

Big thanks to Laura and Harriet for all their help in recently finding us new tenants for our rental property. As always, they handled the whole process very professionally, keeping us fully updated on all matters throughout. Thanks again!

Susan · 22 November 2024

★★★★★ 5/5

Trustpilot

Great service

Katie S has been superb throughout our rental property search. Friendly, prompt and extremely clear when communicating what could otherwise be quite complicated! Thanks Katie and thanks Knight Frank for being so efficient and making this a smooth process so far.

Jodie · 22 October 2024

★★★★★ 5/5

Trustpilot

Covent Garden Review

We have been in this apartment since November 2021. Lee Murad has been our managing agent for all this time. He has been first class in every measure. He has been polite and courteous, he has kept us informed of all issues impacting the tenancy and he has been respectful of our privacy.

John · 26 March 2024

★★★★★ 5/5

Trustpilot

Jamie-Leigh and the Knightfrank team

I have been dealing with Jamie-Leigh and her team from knightfrank for a number of years now and I can truly say she has been brilliant throughout the process of renting our property I would highly recommend dealing with Jamie-Leigh and the Knightfrank team.

Eamonn · 4 September 2024

★★★★★ 5/5

Trustpilot

Amazing experience as always

Amazing experience as always. It is quite a wise choice to leave the property managed by KnightFrank especially for those oversea landlords who have flats in the UK to be taken good care of. In particular thanks Chervon for swift response, helpful advice and excellent expertise in proceeding all the works, which makes KinghtFrank the best among its peers in E14 area according to my experience over recent years.

Y · 29 January 2023

★★★★★ 5/5

Trustpilot

Ellie Fieldwick is a star!

I cannot rate Ellie Fieldwick highly enough - her attention to detail, professionalism, enthusiasm & passion shone throughout the sales process. She genuinely cares & we would not hesitate to recommend her or work with her again in the future. Thanks Ellie & Knight Frank!

Susanna · 13 August 2024

★★★★★ 5/5

Trustpilot

Awesome and Wonderful Experience

Awesome and Wonderful ExperiencePost moving into the property as well. The experience has been truly amazing. My property manager Anik Ruparelia has been extremely helpful. Has been very patient with my questions and always has provided me the required details. Thank you so much for all your help:) Regards,Sri Bharat

SRI · 13 May 2024

★★★★★ 5/5

Trustpilot

I had the pleasure of using Knight…

I had the pleasure of using Knight Frank especially Sarah Rynne and Sam from the Wapping office twice, who were super professional, responsive, and supportive. Their communication was always clear and made the entire leasing sign up and setup seamless. Highly recommend. Thank you, Sarah and Sam, much appreciate all the support.

Amir · 3 April 2024

★★★★★ 5/5

Trustpilot

KnightFrank Experience

James was a pleasure to deal with from start to finish. He was very accommodating when organising viewings, went out of his way to answer any question we had at every stage of the process and provided useful advice alongside this. A very professional and personable experience!

Leah · 2 July 2024

★★★★★ 5/5

Trustpilot

Excellent experience overall

Excellent experience overall - fantastic availability, communication, support and attention to detail throughout the whole process!

Adrian · 17 September 2026

★★★★★ 5/5

Trustpilot

Move in arrangements

Move in process was smooth, Kyrsten - my dedicated manager was very kind and helpful throughout the process.

Mahesh · 4 September 2026

★★★★★ 4/5

Trustpilot

The office quickly responds to & fixes…

The office quickly responds to & fixes issues with communication between ourselves & Knight Frank. Much appreciated. Daniel Lloyd is our new Property Manager & we’re very happy with how any problems at our property are now being sorted out immediately. Daniel has been very helpful & again very much appreciated.

Jayne · 16 April 2024

★★★★★ 5/5

Trustpilot

Excellent rental experience

My experience with Knight Frank was excellent. The rental process was smooth and efficient. Mark Batty was responsive and helpful whenever I had questions, ensuring a seamless experience. Additionally, Shannon Adjei facilitated the deposit return quickly and without any issues. Overall, I highly recommend Knight Frank for their professionalism and excellent service.

Alex · 27 March 2024

★★★★★ 5/5

Trustpilot

Brigette from renewals is excellent

I have dealt exclusively with Brigette from renewals and Brigette has been very professional. Brigette has kept me informed , ensured I have a good renewal contract and she has handled issues quickly and clearly. I am more than happy with the service provided

Michael · 20 August 2024