Trusted Agent profile · Lambeth
★★★★★
466 reviews across 1 platform
1-3 De Montfort Parade, Lambeth, SW16 1BU
Jacksons Estate Agents's office in Lambeth, at 1-3 De Montfort Parade, is rated 4.9 out of 5 across 466 reviews on 1 platform, including 466 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Jacksons Estate Agents Streatham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
GoogleWe’ve had a great experience so far and Scarlett has supported us every step of the way in our search to find the perfect property - thank you and looking forward to closing the transaction!
Dear Callum, Thank you for taking the time to leave a wonderful 5 star Google review and the team will be thrilled to read your kind comments. Kind regards, Sarah
5/5
GoogleProfessional, amiable and approachable from the beginning of the process to the end. This is the second occasion we have dealt with Jacksons. We would be happy to engage with them a third time.
Dear Suzie, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah
1/5
GoogleA very disappointing experience with Jacksons Streatham in the purchase of our property. To summarise concisely, the conditions of our accepted were broken twice by Jacksons and risked the purchase of the property - when we express our upset at this, there was no apology and absolutely no sense of customer care. We were originally told this was due to something the sellers requested, but our solicitor established that this was not the case and was an agenda being pushed by Jacksons to serve their own interest. We indicated that this risked the purchase of the property and Jacksons offered no apology for lying to us and said that the property could be put in the market again, such was the interest in the property. Upon completion, we were told that we would receive a case of wine but only if recommended Jacksons to another person. After such a significant purchase, we received the keys inside a paper folder - not even so much as a bottle of wine or a bunch of flowers. We will not use Jacksons Streatham for the purchase or sale of any property in the future.
5/5
GoogleJacksons Streatham are an excellent agency to work with, but more precisely Thomas. Friendly, knowledgeable and professional. It's nice to deal with someone who actually has some knowledge about the properties he is organising viewings for as well as the area. Thomas set the right expectations and understand his customer's needs. Highly recommend.
Dear Lou, It’s great to hear that you have had a brilliant experience with our Streatham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJacksons Streatham branch got us an offer within a couple of weeks of our flat going on the market, which was fantastic given we had the flat on with two other agents for most of 2017 and didn't receive one offer. They priced the property appropriately, sought out the right kind of buyer, and received a swift offer within a reasonable price bracket. We are only at the beginning of securing the deal but so far have had great customer service. Would highly recommend.
Dear Julie, Thank you for your review regarding your experience with our Streatham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleWOW I was just starting to give up on selling my home and then along come Jackson's. Thank you team and massive to Matilda for sorting what needed to be done.
Dear Angela, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
5/5
GoogleI was fortunate enough to be shown some properties by Jacksons representative Rhea, I was very impressed by the professional and accommodating approach she took in helping me to view a number of properties that suited both my needs and budget. I have chosen to wait until the pandemic is over to continue with my search, however will be sure to be requesting her personal service in the future.PositiveQuality, Professionalism
Dear Greg, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleJacksons has been really good in our very long process of finding the right home and selling ours. Holly, both the Alex's, David, Jonathon, and Kelly have been great to work with.
5/5
GoogleI had such a great experience with Jackson's, in particular with Alex who was amazing throughout the entire experience, she was very enthusiastic to help us and answer our questions.
Dear Eve, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
5/5
GoogleGreat experience with Jackson, from Jacksons so far! He's very professional, and on the ball! Exactly what you want when you're looking to buy a house! Would recommend
Dear XXX, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah
5/5
GoogleJacksons did a professional job of selling our house. Their advice on pricing was realistic and sensible, and they succeeded in achieving sale for the full asking price. Particular praise for Manager James Collins, who was effective in sorting out a problem further down the chain which was delaying exchange: he was active in chasing the other parties and good at keeping us informed.PositiveResponsiveness, Professionalism
Dear David, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Streatham office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTilly from Jacksons has been so helpful in our house search. She was incredibly well informed about every property we viewed, friendly and took our feedback on board when suggesting properties to view. I would highly recommend her.
Dear Polly, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI had a great afternoon of viewings with Jackson last week. He took us to a few different properties, was knowledgeable about each and gave us good hospitality. Prompt follow up too. Looking forward to our 2nd visit.
Dear Cameron, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe recently used Jackson’s Streatham office to find our purchase. Jonathan Mallet understood our criteria exactly and showed us properties that met this. He was incredibly helpful throughout the process of us searching and then on processing our offer. He was always on hand to answer any queries and provided reassurance throughout the process. Thank you!
Dear Sophie, We are thrilled to hear that you are pleased with the service you have received from our Streatham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat estate agents and couldn't recommend their agent Jackson Claugher more more highly. Friendly, professional and really listened to what I wanted and showed me lots of great flats.
Dear Helen, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah
5/5
GoogleWe recently sold our house through Jacksons Streatham despite the recent economic turmoil. The sale went through quickly and we wanted to call out Esta and Scarlett specifically. They kept us constantly updated on progress, were very responsive and I am sure contributed to the smooth sales process that we experienced. Well done both of you!
Dear Jude, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTristan at Jacksons was really professional and super helpful, he managed to show me around a few properties at short notice in the area.
5/5
GoogleJackson’s have been great. I would highly recommend them. And actually I quite often do. They come up with the goods and get it done…
5/5
GoogleI've been looking for my first flat for the last few months and was starting to feel very unmotivated, being shown properties that were absolutely not right for me. However, within 2 days of meeting Jonathan he understood what I was looking for, found me the perfect flat and I've had my offer accepted on it! Very happy indeed.
Dear Georgina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleKieran and Kirlon did a great job at finding a suitable tenant within a very short time. I'm very pleased with the service they provided. They dealt with all my queries promptly, have been professional and courteous throughout. I'll be happy to recommend Jacksons Streatham Estate Agents, and will use them again. Well done team Jacksons!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Streatham office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
5/5
GoogleWhen moving to the Netherlands we were keen to use an established agent to let the house that had been a much loved family home. After speaking to Will and careful deliberation we went with Jacksons. We have not been disappointed. The level of service and professionalism has been exceptional. When issues occur they have been instantly responsive and have the experience and contacts to take care of the situation. Highly recommended.
Dear Alan, Thank you for your review regarding your experience with our Streatham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleWe purchased a property through Jacksons - Streatham in Jan-Mar 2025. Kelly Sims, our Sales Progression Manager, was brilliant. Her communication was very clear and she provided advice and reassurance throughout the process that went a long way in keeping our purchase as stress-free as possible.
5/5
GoogleMy experience with Jackson at Jacksons has been great - extremely friendly and attentive and also very committed towards answering all questions as quickly as possible.
Dear Ayza, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
5/5
GoogleTristan from Jacksons has been super helpful throughout our property search, really responsive, knowledgeable, and patient. He made the whole process so much easier.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, Streatham High Road won Gold.
Tell us what you need and we'll put you in touch. Jacksons Estate Agents Streatham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
