Trusted Agent profile · Lambeth

Jacksons Estate Agents Streatham reviews in Lambeth

★★★★★ Excellent

466 reviews across 1 platform

1-3 De Montfort Parade, Lambeth, SW16 1BU

Jacksons Estate Agents's office in Lambeth, at 1-3 De Montfort Parade, is rated 4.9 out of 5 across 466 reviews on 1 platform, including 466 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

466

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Google

I had a really positive experience with Jacksons when looking for somewhere to rent, and I dealt with Jaydon Nelson, throughout the process. He was extremely helpful, responsive and supportive from start to finish. From the initial viewing through to getting the lease signed, everything was quick, straightforward and easy. Jaydon was also great at negotiating on my behalf and made the whole process feel stress-free. I would definitely recommend Jaydon to anyone looking for a property to rent. Great service and a really positive experience overall.

Team · 29 September 2026

Agent replied · 13 October 2026

Dear team hun, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

I had a really positive experience working with Mahemar while renting my flat. Although we never met in person and everything was handled virtually, she made the whole process feel smooth and reassuring. Mahemar was extremely professional, helpful, and responsive throughout. She kept me in the loop at every stage, communicating regularly via email and following up with messages and calls whenever needed. I always felt informed and knew exactly what was happening. Her communication, attention to detail, and willingness to help made what could have been a stressful process much easier. I really appreciate all her support and would happily recommend Mahemar to anyone looking for a reliable and professional estate agent. Thank you, Mahemar, for making the whole experience such a positive one!

Stefan · 29 September 2026

Agent replied · 13 October 2026

Dear Stefan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asha

5/5

Google

Had a really positive experience selling our flat with Jacksons. Scarlett did a very good job handling the initial sale process - managing our expectations and securing the best price. Sam then provided exceptional support with the sales progression. There were complications in the process which caused delays and put the chain at risk. Sam was incredibly proactive, chasing solicitors etc., managing the upwards chain and keeping us up to date with everything. He made a meaningful difference in managing our stress and getting to completion as quickly as possible.

James · 13 September 2026

Agent replied · 13 October 2026

Dear James, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Jaydon at this branch is absolutely phenomenal and huge thanks to him. Friendly, efficient, and just overall very lovely to speak with. As a first time renter, things were to be honest feeling quite shaky but Jaydon made sure it was a pleasant experience and really went above and beyond to soothe any concerns and worries. Procedure itself is very smooth and rapid and very responsive. Even when one person isn't in, someone else is and are just as helpful (thank you Roxanne!). Thank you guys so much!

Shahbaz · 13 September 2026

Agent replied · 13 October 2026

Dear Shahbaz, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

We have let out our property with Jacksons for around 15 years now and throughout this time they have always been very good and very helpful. This is why we have stayed with them for as long as we have. However, I wanted to give a big shout out to Kelly Everard, Lettings Director at Streatham, who has been brilliant to deal with and really helpful in relation to a several recent matters. Kelly is very personable and always so approachable, and she will go out of her way to assist as much as she can, and always give time to listen and chat through things and advise. It’s an absolute pleasure dealing with her. Without doubt she’s a huge asset to the Streatham branch of Jacksons and the entire company!

CT · 13 August 2026

Agent replied · 13 October 2026

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I cannot thank Sam enough. If it wasn’t for him, we wouldn’t have got our dream first house. He literally saved the day and was amazing every step of the way. Being a first time buyer, I was weary of the rep estate agents had, but Jackson’s completely debunked that and if I ever sell, it will be with them. Big thanks to Sam, Scarlett and Kelly.

Yasemin · 13 September 2026

Agent replied · 13 October 2026

Dear Yasemin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

We had a wonderful experience with the agency. Tristan and Lloyd were both extremely helpful, knowledgeable about the Streatham area, and very attentive throughout the process. They took the time to understand what we were looking for and found some great properties for us to view. Friendly, professional and a pleasure to deal with, highly recommended!

DK · 29 September 2026

Agent replied · 13 October 2026

Dear DK, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

5/5

Google

Jacksons Streatham are a great branch to deal with! Scarlett was the assigned individual on our house purchase and was a pleasure to deal with. Keen to get the purchase going, but respected us as first time buyers. The other members of the team were also helpful in passing on messages when required. Would highly recommend!

Patrick · 29 September 2026

Agent replied · 13 October 2026

Dear Patrick, Thank you for taking the time to leave a wonderful 5 star Google review. Scarlett will be thrilled to read your kind comments. Kind regards, Asha

5/5

Google

Manager Raymond Addy at Jacksons Estate Agents Streatham Hill branch is super efficient and will always go the extra mile. He is always available to speak to and always gets back to me on queries I may have. He has always been ultra positive and helpful. He is a real asset to the company of Jacksons Estate Agents. My conveyancing experience has been greatly helped by being able to consult him regularly when I've needed to. Heartfelt thanks Raymond!

MADELEINE · 15 April 2026

Agent replied · 22 April 2026

Dear Madeleine, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Raymond. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

It was a pleasure to work with Jacksons Estate Agents in a transaction after some mixed experiences with others; and left us feeling that Jacksons were the best. Tristan was extremely professional, responsive and always took care of our questions and concerns. Raymond also was brilliant, with honest and transparent advice that was fair to both sides. Highly recommend.

J · 13 August 2026

Agent replied · 13 October 2026

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

After looking at many properties over a long period of time I was assisted at Jackson's Streatham with viewings conducted by Holly and Tristan. Both members of staff were friendly, courteous and highly professional making the viewing process fun and informative. I was also helped by Scarlett who went out of her way to present my offer out of business hours and normal working days. Kelly, the sales progressor, was quick, direct and kept the sale moving whilst ensuring I was fully informed of both the progress and expectations for my side every step of the way; an invaluable role and conducted in an excellent way by Kelly. This was a very straight forward and easy purchase which was in large part due to the professionalism and dedication of the staff at Jackson's Streatham. They all seem to work incredibly long hours, I hope they all get some time off! I appreciate their clear and direct communication throughout.

Laurie · 26 February 2026

Agent replied · 26 March 2026

Dear Laurie, It’s great to hear that you have had a brilliant experience with our Streatham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma

5/5

Google

My experience of using Jackson’s Estate Agents, Streatham for letting my flat. proved that I had chosen a professional company. Jaydon was to be my contact supported by his up-line. He was a joy to work with always, yes always happy to hear from me and of course I was happy to speak with him - he brought lightness & fun to the job in hand - nothing was too difficult or too much. Jackson’s are fortunate to have this young man working at their office - he will go far as this industry is perfect for him. Winnie Young

Winnie · 26 February 2026

Agent replied · 26 March 2026

Dear Winnie, Thank you for taking the time to leave a wonderful 5 star Google review. Jaydon will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Really happy with the experience we had with the agency, especially Mahenar. She was really friendly, helpful and easy to deal with from the start. She took the time to understand what we were looking for and showed us some great properties in the area. Was really impressed with the knowledge she shared and her communication was second to none throughout. Nothing ever felt like too much trouble, and she was always quick to answer any questions we had. Overall, a really smooth and positive experience. Would definitely recommend Mahenar to anyone looking for a property! An absolute pleasure to deal with!

D · 6 October 2026

5/5

Google

Thank you to both Scarlett Martin and Kelly Sims for all your help and support over the sale of our house. You were both diligent and responsive which made all the difference for us in a tricky market. We were very happy with the service provided.

Ben · 29 September 2026

Agent replied · 13 October 2026

Dear Ben, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asha

5/5

Google

The service I received from Tristan was excellent from start to finish. The team kept me informed and responded to my questions promptly as they were professional, knowledgeable and always available to offer advice. I would happily recommend them to anyone looking to buy or sell a property.

Leticia · 13 August 2026

Agent replied · 13 October 2026

Dear Leticia, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma

5/5

Google

Two friends and I have recently had the pleasure of working with the lovely Mahenar to secure us a rental property. The process was seamless from start to finish and I can’t thank Mahenar enough for her help - all questions/ queries we had were answered/ dealt with straight away and communication has been 10/10 from the moment we booked a viewing. Thank you so much!

Beth · 19 March 2026

Agent replied · 26 March 2026

Dear Beth, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Scarlett Martin has been fantastic and easy to work with whilst we're looking to purchase our first home. Scarlett communicates excellently and has been very helpful throughout the process so far and would definitely recommend her to anyone looking to purchase or sell their home!

Michal · 13 August 2026

Agent replied · 13 October 2026

Dear Michal, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Sam H was excellent, would highly recommend working with him for any house purchases in Streatham. V knowledgeable and willing to put in the hard work when we were in desperate need of an onward purchase after ours fell through. He was considerate to our needs and listened first before making any suggestions, not pushy at all, thanks Sam!

Elliot · 15 April 2026

Agent replied · 22 April 2026

Dear Elliot, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Mahenar Al Safar was our agent and she was incredibly helpful and responsive when looking for our new flat to rent. She was knowledgable about the properties and had a lovely demeanour, making this one of the smoothest and nicest renting processes we’ve had in London. From viewing the property to finalising the paperwork everything was well communicated and simple.

Karis · 12 March 2026

Agent replied · 26 March 2026

Dear Karis, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I had an excellent experience with Jackson Estate Agents and would highly recommend them. A special mention must go to Dominic Cann, who was professional, knowledgeable and extremely helpful throughout the process. Dominic’s communication was excellent, and he was always approachable, responsive and willing to help with any questions or concerns. His friendly and professional manner made the whole experience much easier and gave me confidence that everything was being handled properly. Thank you, Dominic, for providing such a great service. A genuine 5-star experience!

Karen · 22 September 2026

Agent replied · 13 October 2026

Dear Karen, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asha

5/5

Google

I’ve been looking for a one-bedroom flat, and although I haven’t found my new home yet, I’ve had an amazing experience with Dominic and Theo. They’ve shown me a couple of flats and have been excellent at listening to my requirements and understanding what I’m looking for. They’ve been professional, friendly, patient, and genuinely helpful throughout the process. Great customer service, I really appreciate their time and effort, and I would definitely recommend them to anyone looking for a property!

Serena · 22 September 2026

Agent replied · 13 October 2026

Dear Serena, We really appreciate you taking the time to leave such lovely comments about Dominic and Theo. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asha

2/5

Google

The process with Jackson’s started positively. We had a good number of viewings on our property. Unfortunately we didn’t get any offers and I was then put under increasing pressure to drop the asking price by a staggering amount down approx 18%. So either their original valuation was way over the top or they now wanted to undervalue it for an easy sale. I had the same conversation with 4 different members of staff. I found this tactic to be highly inappropriate when I had stated that I didn’t feel comfortable doing this. They also became unresponsive to emails and failed to respond on multiple occasions. So unfortunately I would not recommend them.

Patrick · 13 September 2026

Agent replied · 13 October 2026

Dear Patrick, I am sorry to read your 2* star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma

5/5

Google

Mahenar has been amazing throughout my search. She has took time to understand my search and knows exactly what im looking for, i’d definitely recommend!

V · 29 September 2026

Agent replied · 13 October 2026

Dear V, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asha

5/5

Google

Jaydon was really great from start to finish. Friendly, professional, and always kept me updated. He made everything really straightforward and stress free. Would definitely recommend him to anyone looking for a reliable agent. Thank you!

Chloe · 13 July 2026

Agent replied · 13 October 2026

Dear Chloe, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

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Questions about Jacksons Estate Agents Streatham

Has Jacksons Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, Streatham High Road won Gold.

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