Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotNever order online
I ordered food thursday for home delivery, 20 minutes later i get a call to say they aren't making pizza . I asked for my money back and was told by the alleged manager that would be done. It is 5 days and when I called today I was told a manager would call me in 1hr and half, 3 hrs later no call I call back and told hold the line let me call the manager and was cut off. Called again and told the manager is too busy to deal with me, Absolutely disgusted with the level and lack of responsibility and customer care shown.
Nicola · 5 October 2026
Agent replied · 10 October 2026
We're sorry to read about your experience and understand your frustration.
However, we believe this review may have been posted on the wrong business profile. Hamptons is a residential estate and lettings agency, and we do not provide food delivery or takeaway services.
We would encourage you to check the business you intended to review and contact them directly so they can investigate this matter for you.
★★★★★ 5/5
TrustpilotThank you Hamtptons Balham
I would like to warmly recommend Bernardo and Tiffany at Hamptons Balham. They have been helpful, kind, informative, supportive in a very stressful moment - finding a new home.
Thank you, you have made it enjoyable. Maria
Maria · 13 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that Bernardo and Tiffany provided such helpful, kind and supportive service during what can often be a stressful time. Finding a new home is a significant milestone, and it is wonderful to know that their professionalism, guidance and communication helped make the experience both enjoyable and positive for you.
Your feedback will be shared with Bernardo, Tiffany and the wider Balham team, who will be thrilled to receive your recognition.
Thank you again for your recommendation, and we wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotPatryk from Hamptons Windsor has been great
Patryk from Hamptons Windsor has been our property manager for the last 12 months and I have been pleasantly surprised on his professionalism, follow-up and quality of work
Benn · 30 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that Patryk has provided such a positive experience over the past 12 months. His professionalism, attention to detail and commitment to keeping things moving are qualities we know our clients value, so it's wonderful to see this reflected in your feedback.
Thank you again.
★★★★★ 5/5
TrustpilotPatryk Property Manager
Patryk has been my property manager for three years and he’s always very professional. He communicates well, regularly keeping me updated on issues, from start to finish.
Miss · 23 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that Patryk has looked after you so well over the past three years. His professionalism, communication and commitment to keeping clients informed are qualities we greatly value, so it's wonderful to hear that this has consistently been your experience.
We'll make sure your feedback is passed on to him, as I know he'll really appreciate it.
Thank you again for your continued support and for sharing your experience with us.
★★★★★ 5/5
TrustpilotPatryk Lehmann has been a fantastic…
Patryk Lehmann has been a fantastic property manager throughout my tenancy. He’s always responsive, helpful, friendly and has made my rental experience smooth and stress free.
Sam · 23 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that Patryk has made such a positive impact throughout your tenancy. Being responsive, approachable and reliable are all qualities we know are so important when renting a home, so it's wonderful to hear that he has helped make your experience smooth and stress-free.
I'll make sure your kind comments are passed on to Patryk. I know he'll be genuinely pleased to hear how much his support has been appreciated.
Thank you again for your feedback and for sharing your experience with us.
★★★★★ 5/5
GoogleA huge thank you to Joe for helping us secure our first purchase! From the first viewing, Joe was highly professional, knowledgable, and responsive, always taking the time to update us on where things were in the transaction. I would definitely recommend Joe and Hamptons from both a buyer and seller perspective!
Mark · 16 March 2026
Agent replied · 16 April 2026
Thank you for the amazing review! We are so glad to hear that Joe provided you with a positive experience. Our team at Hamptons is dedicated to providing exceptional service to both buyers and sellers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotHamptons excellent service
I have had a very positive experience dealing with Danish Ashraf at Hamptons. Danish has been professional, responsive and extremely helpful throughout, dealing with queries promptly and keeping me updated whenever required.
Paulo · 3 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a wonderful review.
I am delighted to hear about your positive experience with Danish. Providing professional, responsive and proactive service is something we strive for, and it is fantastic to know that Danish's communication, dedication and willingness to assist have made such a positive impact.
I will ensure your kind feedback is shared with Danish and his manager, as I know he will be pleased to hear that his efforts have been recognised and appreciated.
We are also incredibly grateful for your loyalty over the past ten years. Your continued trust in Hamptons means a great deal to us, and we are delighted that you remain happy with the service you receive.
Thank you again for your recommendation and for taking the time to share your experience. We look forward to continuing to support you for many years to come
★★★★★ 5/5
TrustpilotNicole Drakket is Top of the line elite property manager
Huge shoutout to Nicole Drakket at Hamptons. Throughout my tenancy, Nicole has been exceptionally supportive, communicative, and truly goes above and beyond to help navigate issues as quickly as she can.
Irene · 7 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a lovely review.
We are delighted to hear about your positive experience with Nicole. Providing a high level of customer service is extremely important to us, and it is wonderful to know that Nicole's patience, professionalism and commitment to keeping you informed have made such a positive impact throughout your tenancy.
Your kind words will be shared with Nicole and her manager, and I am sure they will be greatly appreciated.
Thank you again for your feedback, and we wish you all the very best for the future.
★★★★★ 5/5
TrustpilotStress-free management from Anca Ciobanu
Anca Ciobanu has been managing our flat in Putney for 4 years and provides excellent customer service. Anca is very knowledgeable and responds to any issues or queries very quickly. There are many compliance issues nowadays and again, we are informed of any updates which are handled promptly. Thank you Anca
M · 9 October 2026
★★★★★ 5/5
TrustpilotI would like to provide feedback for Danish Ashraf from Hamptons
I would like to provide feedback for our Property Manager Danish Ashraf who we have worked with for over 8 months. He has a very friendly open manner , is easy to get hold of, very responsive and is very understanding of a landlords needs and perspective. He is very professional and experienced in his field. He remains calm under pressure, can be assertive when necessary, is very organised and you can rely on him and trust that he will get things done. He takes control of things for you , is constructive in finding solutions and making helpful suggestions in order to get things done. He is a good communicator keeping you informed on what’s going on at all times , and has a great sense of humour!
Louise · 12 July 2026
Agent replied · 22 September 2026
Thank you for taking the time to share such detailed feedback about Danish.
We're delighted to hear that your experience working with him over the past eight months has been so positive. It is wonderful to know that his friendly and approachable manner, responsiveness, professionalism, and dedication have made such a difference. We're especially pleased that you value his ability to remain calm under pressure, communicate effectively, provide practical solutions, and keep you informed throughout the process.
Your comments about his organisation, reliability, understanding of a landlord's perspective, and sense of humour are greatly appreciated and will be shared with Danish and his managers.
Thank you again for your kind words and for recognising Danish's hard work and commitment
★★★★★ 5/5
TrustpilotGreat experience overall
I had a great experience overall. Any questions or issues I had were dealt with quickly, and communication was always prompt and helpful. Thank you to Danish Ashraf for the support throughout the process.
Rashed · 26 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such positive feedback.
We are delighted to hear that you had a great experience and that any questions or issues were dealt with quickly and efficiently. Providing prompt, helpful communication is something we strive for, so it is wonderful to know this was reflected in your experience.
A special thank you for recognising Danish Ashraf for the support provided throughout the process. I am sure they will be pleased to hear your kind comments.
We wish you all the best i and thank you for choosing Hamptons.
★★★★★ 5/5
TrustpilotHampton has been my letting agent for…
Hampton has been my letting agent for many years. Recently I have been contracted with Hamptons again as I move out of my flat. Monika has been assigned to be my property manager since 2022 and I find her great in her job. She is personal, attentive and approachable professional. Despite I may have some difficult ask, she can handle them well. I have been sticking to Hamptons so far partly because of her and I know I can trust her to take care of my property appropriately.
Angeles · 20 February 2026
★★★★★ 5/5
GoogleI have recently rented a property from Hamptons, and had a very positive experience. The lettings consultant Lucy has been on hand to help from us putting an offer in to even after we moved into the property. She has always gone above and beyond to solve any issues and answer our questions, and I would highly recommend her for any rental enquiries.
L · 15 September 2025
Agent replied · 22 September 2025
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Lucy provided exceptional service throughout your rental process and we will make sure to pass along your kind words. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJoe showed me five properties yesterday and was fantastic throughout. The process was smooth and well organised, and he clearly listened to what I was looking for - all the properties he showed me were a great match. I would definitely recommend Joe and Hamptons.
Amelia · 16 February 2026
Agent replied · 16 April 2026
"Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Joe provided exceptional service and helped you find the perfect properties. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have been using Hamptons in Clapham old Town to rent out and manage a flat. On the letting side, we found Salvatore to be very professional, responsive and give us clear, straightforward advice. Anca is managing the property - she is excellent. Always responsive, and is very sensible about what we or the tenants should be responsible for. Overall excellent service.
Vicky · 23 August 2025
Agent replied · 22 September 2025
Thank you for your kind review! We are delighted to hear that our team at Hamptons in Clapham has provided you with excellent service. We are always dedicated to professionalism and responsiveness in our services. We are proud to have Salvatore and Anca on our team. Thank you for choosing us for your rental and property management needs. #HappyCustomers #ExcellentService #ProfessionalTeam
Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotSelen has been our property manager for…
Selen has been our property manager for several years and she always provides an excellent and responsive service when we raise issues with the flat with her.
Ryan · 16 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave a review.
We are delighted to hear that Selen has consistently provided you with excellent service over the years. We understand how important it is to have a property manager who is responsive and supportive when issues arise, and it is wonderful to know that Selen has been able to deliver this for you.
Your kind feedback is greatly appreciated, and we will be sure to share your comments with Selen and her management team. Recognition such as this means a great deal and reflects the high standards of service we strive to provide.
Thank you once again for your continued trust in Hamptons.
★★★★★ 5/5
TrustpilotDanish is always supportive to me.
Danish is always supportive to me.
Thank you very much!
Gaku · 6 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave a 5 star review.
We are delighted to hear that Danish has provided such consistent support and made a positive difference to your experience. Delivering helpful, reliable and attentive service is something we value greatly, so it's wonderful to know that Danish has demonstrated these qualities.
Your kind feedback means a great deal to us, and we will be sure to pass your comments on to Danish.
Thank you again for your support and for choosing Hamptons.
★★★★★ 5/5
TrustpilotThank you to Danish
Danish has been very efficient and reliable in managing matters during our tenancy. We recently had an issue in the apartment, and he immediately contacted the landlord and proposed a practical solution. Thanks to his sound judgment, the landlord accepted his suggestion without hesitation, and the problem was resolved within three days. He also follows up to ensure matters are properly resolved and has made the process straightforward for us as tenants. His support as a property manager has been much appreciated.
Ada · 22 December 2025
★★★★★ 5/5
GoogleI rented my property through Hamptons and had a fantastic experience with Joe and the team. The process was smooth from start to finish, communication was excellent, and I’m very happy with the tenants they secured. Highly recommend.
Amalie · 16 March 2026
Agent replied · 16 April 2026
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA huge thank you and shout out to Joe and Sarah - exceptional customer service, going above and beyond to kindly support me when I was locked out of a Hamptons property. Thank you!
Kirstin · 13 April 2026
Agent replied · 16 April 2026
It was our pleasure to assist you and we're glad we could make a positive impact on your experience with us. Thank you for your kind words!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOliver is absolutely 10/10. Couldn’t recommend him more. He has encyclopaedic knowledge of the local rental market and was genuinely heads and shoulders above every other agent we met. Straight to the point, honest, and incredibly …
Jesse · 16 March 2026
Agent replied · 16 April 2026
We are beyond grateful for this incredible review! Oliver truly goes above and beyond for his clients, providing unparalleled expertise and top-notch service. We look forward to continuing to work with you in the future. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotDanish is an exceptional professional…
Danish is an exceptional professional who I would highly recommend. Very good service!!
Nicolas · 5 September 2026
Agent replied · 22 September 2026
Thank you for your fantastic 5-star review.
We are delighted to hear that Danish provided such exceptional service. Delivering a professional and positive experience is something we strive for, and it's wonderful to know that Danish made such a strong impression.
We really appreciate your recommendation and your kind words, which will be shared with Danish and the team.
Thank you for choosing Hamptons.
★★★★★ 1/5
TrustpilotSale and rental experience
I have used Hamptons both for a sale and rental. The sales team In Alton Hampshire were awful. They disregarded my instructions, were patronising and rude to me and liaised with the buyer without informing me. Some of their actions behind my back almost collapsed the sale. I felt pressurised to accept an offer. The whole experience was something I never want to repeat. In terms of the rental, they refused to problems with the property despite repeated requests and then charged me for the repairs from my deposit. Absolutely dishonest.
Consumer · 5 December 2025
★★★★★ 5/5
GoogleExcellent service from beginning to end from the team at Hamptons Clapham. Responsiveness, attention to detail and professionalism all exceptional. Also a special mention to Lettings Consultant George Burnard who handled the viewings and …
Anthony · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We take pride in providing exceptional service and our team at Hamptons Clapham is thrilled to hear that you had a positive experience with us. It was a pleasure working with you and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
