Frank Harris & Lambeth reviews

★★★★★ 5/5

Trustpilot

Jasmine Forster excelled!

Jasmine Forster was absolutely excellent. We told her our vision and she made it happen in less than a week. Fantastic service and communication skills. I would totally recommend her to a friend and work with her if needed in future!

Saffron · 20 February 2026

★★★★★ 5/5

Trustpilot

Frank Harris property management

Being kept regularly informed on the management of the flat I am renting out. Madeleine Ashby of FH Bloomsbury office has been very engaged and helpful in achieving this. Thank you Madeleine !

N · 27 March 2026

★★★★★ 5/5

Google

Thank you to Zak who made the whole process of signing our house very straightforward. He was helpful, efficient and accommodating to all our needs. Greatly appreciated!

Lily · 11 May 2026

★★★★★ 5/5

Google

Recently moved into a property managed by Frank Harris. I’ve had the pleasure of dealing with one of their agents, Evie. Evie has been fantastic from the get go, very professional and helpful. She responds very quickly to any questions etc, even out of office hours. One of the reasons I chose the property was down to the fantastic customer service we received from Evie. Anything thing I’ve needed sorting has been dealt with very quickly and caused no hassle for me. Couldn’t be happier with the customer service we have received! Highly recommended.

Ben · 11 October 2024

★★★★★ 5/5

Google

We had a very nice experience with Frank Harris&Co. Salvator was always available for our questions and extremely helpful during the rental process. We appreciate all the effort and time!

Duygu · 26 March 2026

★★★★★ 5/5

Google

Currently trying to sort a tenancy with this letting agency, and joe has been a great help from accommodating viewings, to helping facilitate an offer and all the steps following that. He’s been easy to contact and has helped with every query along the way, thanks Joe.

Neha · 11 June 2026

★★★★★ 5/5

Google

Rosie and Zak were great, walking us through all the steps in a timely and helpful manner. These guys are excellent going above and beyond to be helpful!

William · 8 October 2026

★★★★★ 5/5

Google

Nicole and Salvatore were outstanding from start to finish. They found high-quality tenants for me very quickly and supported me throughout the entire process, from handling paperwork to coordinating tradesmen. They were always available, responsive, and incredibly helpful. The whole experience was smooth and stress-free. I wouldn’t hesitate to use their services again and highly recommend them.

Gareth · 16 March 2026

★★★★★ 5/5

Google

Maria has been a delight to work with. She's professional, energetic, encouraging, and really cares about finding what I want. I feel in safe hands with her.

Tom · 9 October 2026

★★★★★ 5/5

Google

I worked with Salvator. He was humble, quick, and attentive. The entire Waterloo branch has been excellent.

Seyed · 11 May 2026

★★★★★ 5/5

Google

My friend and I were assisted by Reagan Walters at Frank Harris throughout the process of renting our flat. Reagan was very friendly and professional from the beginning when we first met him at the viewing. He has been a huge help throughout. He guided our letting applications and paperwork through many hoops and has been an essential point of contact for us in ensuring that things have moved forwards efficiently and always kept us updated. We are very grateful and would strongly recommend Reagan and the Frank Harris team!

Dillon · 8 August 2025

★★★★★ 5/5

Google

We recently had the pleasure of working with Adeel and Zak as our realtors while viewing an apartment. Their professionalism and dedication were evident from the moment we met them. They both did an excellent job showing us the apartment, taking the time to walk us through not just the property itself but also the communal area and surrounding neighborhood. Both were incredibly knowledgeable and approachable, readily available to answer any questions we had. We highly recommend them to anyone in search of a reliable and attentive realtor. Thank you, Adeel and Zak, for your exceptional service!

A · 14 May 2024

★★★★★ 5/5

Google

Salvator is good at his job and listens to your requirements!

Aoife · 11 June 2026

★★★★★ 5/5

Google

Zak Purssord and Rosie Binboga were excellent during our rental process. Made the process really easy and gave complete transparency throughout. Would reccomend to anyone.

Neo · 8 October 2026

★★★★★ 5/5

Google

Salvator has been super helpful and attentive in helping my search for finding a flat!

Isabella · 11 May 2026

★★★★★ 5/5

Trustpilot

I found Frank Harris & Co super helpful…

I found Frank Harris & Co super helpful and responsive, especially Zac Purssord he helped us throughout our tenancy agreement process and ensured we felt supported. Would definitely recommend!

Muireann · 11 January 2026

★★★★★ 5/5

Google

Nicole is a very good lettings agent. She inspires confidence, is competent, attentive and efficient. In addition, she is a pleasure to work with.

H · 8 October 2026

★★★★★ 1/5

Trustpilot

Poor experience

We were told that the flat would be deep cleaned and ready for us when we moved in, but this turned out not to be the case:- there were unwashed dishes in the dishwasher when we moved in - the (removable) sofa covers were not washed, though I specifically asked before signing the contract - the washing machine was not working and we had to wait for a new one to be delivered - I asked if the old machine would be removed and the new one installed and Frank Harris assured me that it would. But of course, when the new machine arrived it was dumped into my entryway and the delivery man told me he was not asked to remove and install. - the front door didn't shut properly- the shower was broken Throughout our stay, Frank Harris did not keep us informed of many things, such as building inspector visits. There was an incident where there was no water in the entire building for a day, and there was 0 communication from Frank Harris - we had to ask our neighbours to forward their emails to us so we could be kept in the loop. Frequently when there were issues with hot water or the elevator breaking down, Frank Harris would tell me to go contact building management and sort it out myself. I asked who my building management was and how I could contact them, and the Frank Harris rep told me they didn't know. I was also never given a key to the mail cupboard and had to ask a neighbour if I could borrow theirs to make a copy. Frank Harris seemed to know absolutely nothing about my building or my flat

C · 8 March 2024

★★★★★ 5/5

Google

Zak was diligent and quick to support us. Thank you very much!

Lucca · 11 May 2026

★★★★★ 1/5

Trustpilot

Too many issues to possibly contain in…

Too many issues to possibly contain in a comment. Flat was dirty and uncleaned, despite promises. The ceiling is cracking and leaking despite 2 months of notice to the agency to repair. The flat was covered in broken glass, mould, and dust. The agency never replies to emails, changes agents every 3 days, and lead us on for months promising to fulfil their end of the contract. Avoid at all costs. A bunch of lying snakes with zero interest in doing their job. Considering forwarding complaints directly to the landlord. Frank Harris has truly given us the most nightmarish experience.

Saxpunch · 28 January 2024

★★★★★ 3/5

Google

Helpful estate agency that I couldn’t recommend more highly - I worked with Alfie who was fairly on top of things and always searching for properties that fit requirements / budgets

Lauren · 23 November 2025

★★★★★ 5/5

Google

I’ve been looking for a property with, using various estate agencies and I have to say Johann Elves from Frank Harris, has gone above and beyond to help me find the right home. I really appreciate his approach and how he has tried to match me with exactly what I’m looking for so I’m not wasting any time. I highly recommend Johann!

Sherri · 20 November 2024

★★★★★ 5/5

Trustpilot

Salvatore has been super helpful…

Salvatore has been super helpful through the process of understanding what we are looking for, highly recommend!

Malini · 16 March 2026

★★★★★ 5/5

Google

The Frank Harris team goes above and beyond in everything they do, particularly Nicole Pretorius, who just assisted me with a lease surrender/takeover. She gracefully navigated negotiations between myself and the landlord, with both parties' best interests in mind, being realistic with expectation management at all times. Her communications were always clear and efficient, leading to the best possible outcome for everyone involved. I'm grateful to have rented a flat with Frank Harris' management and support.

Ellyson · 15 March 2024