Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service from Sameer & Mikesh
Sameer and Mikesh helped to find our dream flat to rent. They are responsive, friendly and true progrssionals. Everything went smoothly from the booking the viewing of the property until getting the keys. Couldn’t recommend them highly enough.
Berna · 15 January 2024
Agent replied · 23 October 2024
Hi Berna, what a brilliant review! We love seeing feedback like this, to know we helped you find your dream home is amazing and the fact that the team in Morden delivered such a great experience for you is brilliant too!We hope you are all settled in your new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotDrew was extremely informative when…
Drew was extremely informative when helping me understand all the litigation and how to process works as I found t moving house to be quite overwhelming. I also like how the team call exactly when they say they will call and don’t forget as I have experienced this quite a lot with other estate agents. I was always kept up to date with any updates and felt so comfortable during one of the most stressful times in my life. I can not thank Drew and the team enough for all their hard work and support.Kind regards Samuel
Samuel · 28 April 2023
★★★★★ 5/5
GoogleToday I had a call from an agent named Richard, that were genuinely interested in helping me find the right property.
He sounded as if he was determined to find a solution, or if not being able now, or not having something appropriate for us, he committed himself to a plan that, again, sounded quite caring for me.
I like to thank him in advance, for his approach, even though we still haven't found a right property for us.
Ljupche · 27 May 2024
Agent replied · 24 October 2024
Hi Ljupche, thank you for the five star review, brilliant to see that Richard has been so helpful to you so far. Hopefully he is able to find you a property and wishing you all the best with your search. Thanks, Rhys
★★★★★ 5/5
TrustpilotAmazing!
I have worked with Marta Brzek, Mike Morris, Ella Light and Sam Harhat to help them with recruitment.We have helped them to find 3 candidates who are joining them and are all very happy to have been successful. The feedback from the candidates is this is a great company to work for, with a caring team who were very polite and courteous throughout the interviewing process. As the recruiter, I felt it was straight forward to get hold of all of the recruiting team, and they have always been proactive to get candidates booked in. From my experience and my candidate's experiences with Andrews Mortgage Services, I would definitely recommend them.
Dylan · 20 April 2023
★★★★★ 5/5
TrustpilotI have been dealing with Sumita Jolly
I have been dealing with Sumita Jolly, Senior Negotiator at the Kingsbury for many years now. I always found her helpful and approachable and dealt with any questions I had efficiently. Thank you Sumita. Keep up the good work.
Patrick · 13 December 2023
Agent replied · 23 October 2024
Hi Patrick, thank you for your five star review. Fantastic to hear Sumita has been helpful to yourself and answered any questions you had! Thank you for your kind words and all the best, Laura.
★★★★★ 5/5
TrustpilotThank you Emily
Emily has been a star, she responded promptly at every email.She have shown a good knowledge about her work and open to answer any question.
Vittoria · 7 September 2024
Agent replied · 23 October 2024
Hi, Vittoria. Thank you for your kind words about Emily, we really appreciate your feedback.
★★★★★ 5/5
TrustpilotSale of our home.
From assessment to completion the service from Andrews has been first class. Team kept us informed at every stage and ensured that we knew what was happening for us to be able to make informed decisions. A special thank you to two members of staff, Emily for her initial contact and guidance and Sophia for cheerful manner and support throughout the process. The company should be proud to have them on their team. Obviously a well led team.
Mike · 11 June 2024
Agent replied · 23 October 2024
Hi Mike, firstly congratulations on the sale of your home. Secondly, it's fantastic to see the great experience you've had from the team each step of the way. We really appreciate your feedback and know the team will too. Thanks, Rhys
★★★★★ 5/5
TrustpilotMichelle Smethurst
As a tenant I have found that Michelle is always helpful, responsive and effective. She also happens to be very pleasant to deal with which helps too!
Lucy · 1 August 2024
Agent replied · 23 October 2024
Thank you, Lucy. So pleased to hear your comments about Michelle. Your positive feedback is greatly appreciated!
★★★★★ 5/5
TrustpilotExcelent!!!
Shoneil at Andrews, is an outstanding letting agent who truly goes above and beyond for her clients. She takes a personalised approach to every client, ensuring that she fully understands their needs and requirements before providing expert advice.She is always available to answer any questions or concerns that her clients may have, and her responses are always prompt, courteous, and professional.Throughout the rental process, Shoneil has been a true asset to us. She has provided us with an excellent service. Her ongoing support and guidance have been invaluable, and we are extremely happy with her service level.Overall, we highly recommend Shoneil to anyone looking for a reliable and trustworthy letting agent who is truly committed to excellence.Maria and Gustavo
Vallita · 10 April 2023
★★★★★ 5/5
TrustpilotGreat responsiveness, help, and professionalism from Anisa
Anisa at Andrews has been a great help throughout the process of setting up my tenancy as I moved to start a new job. Despite a few hiccups in viewings (through no fault of her own) she was accommodating and polite, and managed to sort things out. Throughout the admin and paperwork process her communication was quick, clear and she provided good advice to keep things going as smooth as possible. I’m delighted with the service I’ve received, and would be glad to use Andrews in the future.
Grant · 30 April 2024
Agent replied · 23 October 2024
Hi Grant, thank you for taking the time to write a lovely five star review. Amazing to hear Anisa has been a massive help with setting up your tenancy and she was able to provide excellent support and communication throughout the journey. I am so glad to hear you are delighted with the service and we look forward to helping you again in the future if you need us! Thanks again and all the best, Laura.
★★★★★ 5/5
GoogleAs a first time renter I had a really positive informative and friendly experience with Richard I would highly recommend Andrew’s !
Alfie · 17 October 2024
Agent replied · 24 October 2024
Thank you, Alfie! We're pleased to hear about your positive experience with Richard. Your recommendation means a lot to us! Best wishes, Jake
★★★★★ 5/5
TrustpilotThanks Sarah
Andrews always provided great servuce and quick responce to my emails and requests. A special thanks to Sarah who is always ready and available to assist
Lou · 13 August 2024
Agent replied · 23 October 2024
Thank you, Lou! We're thrilled to hear about your positive experience with our service. Sarah will be delighted to know she made a difference. We appreciate your kind words!
★★★★★ 5/5
TrustpilotJanine Derbeyshire is the best…
Janine Derbyshire is the best property manager we have had in 10 years of renting. She is proactive and has the best for the landlord in mind. Great communication too.
Customer · 3 June 2024
Agent replied · 23 October 2024
Thank you for the five star review. It is fantastic to hear that Janine has been the best property manager you have had in the last 10 years , and that she has been proactive with the best for the landlord in mind. Thanks , Lisa
★★★★★ 5/5
TrustpilotPleasant experience
My recent experience particularly with Sarah was splendid and has always been.She's always willing to help with a listening ear.
Mr · 13 November 2024
Agent replied · 23 December 2024
Thank you, Mr. Pedro! We're thrilled to hear about your positive experience with Sarah. Your kind words mean a lot to us. Best wishes, Jake
★★★★★ 5/5
GoogleRichard was so efficient when answering my questions and he provided several options for me to consider. Looking forward to more interactions with this company!
Cuthisha · 25 August 2024
Agent replied · 24 October 2024
Thank you, Cuthisha! We're thrilled to hear Richard was able to assist you efficiently. We look forward to continuing to work with you!
★★★★★ 5/5
GoogleSpoke to Richard this morning about rental properties. He was really attentive and reassuring. Really appreciated the time he gave listening to my needs - and my panic! Thank you!
Stephanie · 27 May 2024
Agent replied · 24 October 2024
Hi Stephanie, thank you for taking the time to leave us a review. Amazing to see that Richard took the time to get an understanding of what your needs were and helped you accordingly. Thanks, Rhys
★★★★★ 5/5
GoogleRichard is very nice and helpful 👍 😀. Thank you very much for your help. I'm very grateful for your help 🙏 …
Fatou · 24 September 2024
Agent replied · 24 October 2024
Thanks very much for your feedback, Fatou. We're happy to hear that Richard was able to help you.
★★★★★ 5/5
GoogleDrew and the team were excellent through out what has been a very difficult transaction. Nothing was ever too much, and however complicated Drew would always have a solution. Drew was professional, efficient and polite at all times. All enquiries were responded to without delay and any chasing that needed to be done or visits to the property was done without hesitation. Thank you all for all your hard work and support.
Prudence · 25 October 2023
★★★★★ 5/5
GoogleGreat help provided by Andrews Streatham throught the process, kept us updated during renting process and done very swiftly. Special thanks to Bianca for making it easy and stress free for us, and Sharon for really good help after to make sure everything is fine. Thanks again for your efforts and professionalism.
Umar · 25 October 2022
Agent replied · 24 October 2024
Dear Umar, Thank you so much for sharing your experience with Andrews. It was a pleasure working with you and please feel free to reach out if we can ever be of help again in the future with this or any other property. All the best from all of us at Andrews Property Group, Streatham
★★★★★ 5/5
TrustpilotLisa and the team made our move very…
Lisa and the team made our move very easy and stress free. Lisa is very friendly and professional and was a as pleasure to work with. Thank you
Maria · 26 June 2024
Agent replied · 23 October 2024
Thank you for the review. Amazing to see Lisa made such a good impression! Thanks again, Rhys
★★★★★ 5/5
TrustpilotFirst time buyers
We were first time buyers and we worked with Ida. She really put us at ease, got back quickly to us with any questions we had and was professional throughout. She made the whole process a lot less nerve racking!
Sian · 20 October 2023
Agent replied · 23 October 2024
Hi Sian, we know buying a property can be a stressful and anxious time, none more so than when looking to buy your first property. It's brilliant to see Ida was on hand to guide you through the process. Thank you so much for the five star review, Rhys.
★★★★★ 1/5
TrustpilotIgnored our calls & let us down!
I have been working really hard trying to find a property ro rent for my son & daughter. After finding a 2 bedroom home via Andrews I gave them a call.Spent time talking to the agent & being registered. Was informed on Monday 8th April we could view the property in question on Thursday 11th April at 11:30, however they would have to confirm with the landlord & would send a txt & email as soon it was booked in.My son booked the morning off work to prepare for the viewing. However we never received a txt or email, I then called Andrews twice on Wednesday 10th twice (morning & afternoon), both times getting an answer phone asking me to leave my name, number & reason for calling & someone would call me back. NOT at anytime did we receive a call back or an email, txt for the viewing. Andrews have completely let us down. How disrespectful & unprofessional Andrews have been to us. We have been treated terrible!
Guy · 11 April 2024
Agent replied · 23 October 2024
Hi Guy, thank you for taking the time to write some feedback, sorry that you felt the need to leave us a one star review. We taking all reviews seriously and are always wanting to know how we could improve your experience.Would you mind sending some further information to myself, Rhys, at RMessenger@AndrewsOnline.co.uk to enable us to take a further look into your dealings with us. Many thanks, Rhys.
★★★★★ 5/5
TrustpilotSecond to none
We recently purchased a new home through Andrews in Streatham, and cant thank them enough for the way they supported us throughout the process. This was not a first time buy for us, so we have dealt with many estate agents in the past, but we can vehemently state that this was the best experience we have ever had. We would like to sincerely thank Elvis first, who listened intently to what we were looking for, and was able to find the perfect home for us right now, which was in fact a home we would not have otherwise looked at. Secondly, we would like to thank Andrew (manager), who in conjunction with Elvis went above and beyond to support us and help us throughout the purchase process. If you are looking for professionalism, thoroughness, and an estate agent who will genuinely make you feel that they have your best interests at heart, then Andrews is the right place for you.We would definitely use them again in the future, and will recommend them to anyone looking to buy or sell.
Victor · 5 March 2023
★★★★★ 5/5
TrustpilotRenting since 2022 from Andrew’s
Renting since 2022 from Andrew’s, they’ve handled every issue I’ve had with the property professionally and rapidly as possible. Interaction with staff Janine is kind and shows how much they are concerned of you. Thank you
Akua · 17 January 2024
Agent replied · 23 October 2024
Hi Akua, thank you for taking the time to leave us a 5 star review. We really appreciate the feedback and know that Janine will be really pleased to see your review. Thanks, Rhys
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