Trusted Agent profile · Lambeth
★★★★★
2,346 reviews across 2 platforms
20 Streatham High Road, Streatham, London, SW16 1DB, Lambeth, SW16 1DB
Part of Andrews, see every office.
Andrews's office in Lambeth, at 20 Streatham High Road, is rated 4.9 out of 5 across 2,346 reviews on two platforms, including 330 Google reviews rated 4.9.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
GoogleRichard was super helpful and friendly. He understood what I was looking for and doing his best to accommodate.
Dear Beam, thank you for your wonderful feedback! We're thrilled to hear that Richard provided you with excellent service. Your satisfaction is our priority, and we look forward to serving you again. Best wishes, Jake
5/5
TrustpilotFantastic property manager Andrews
Sarah has been a fantastic property manager over a number of years for Andrews. Initially, when I decided to rent out my UK property, I wanted a single point of contact for all queries ranging from rental payments to repairs and contracts. Sarah has performed this role exceptionally well. The recent communication between myself and the tenant, requesting permission to redecorate is a classic example where she simply facilitates a timely conversation with the tenant. Simple? It should be but it is not always the case with many serivce companies where trying to get a quick answer is often difficult and bureaucratic. This is the importance of dedicated professional property managers. Thanks for the great customer service.
5/5
TrustpilotAndrews have been wonderful partners…
Andrews have been wonderful partners for us for more than 15 years. Always responsive and professional. Michelle Smethurst has been a great person to work with - couldn’t ask for more.
Hi Jeremy, thank you for the five star review and your continued trust over the years to deliver a brilliant service. Amazing to see Michelle has been such a help to you over the years. Thanks again, Rhys
5/5
TrustpilotLouise Gonella has been a very helpful…
Louise Gonella has been a very helpful and professional person her knowledge of the estate was second to none would recommend her and Andrews.
Thank you, Diane! We're really happy to hear that Louise provided you with excellent service. Your recommendation means a lot to us. Best wishes, Jake
5/5
TrustpilotI have been with Andrews for a couple…
I have been with Andrews for a couple of years now and I am still very impressed and amazed how they provide excellent services to their tenants, customers and clients. Anything from a little inquiry to biggest repair concerns, they always are on top of it and make sure they are addressed as soon as possible. Very efficient. Im always sending an email to Michelle and she has always been so responsive and accomodating. 100 stars for them!!
Hi Carmelle, we know that Michelle and the team will really appreciate seeing your kind feedback. Thanks again.
5/5
TrustpilotSophia was always helpful
Sophia was always helpful, friendly, and able to answer any questions I had. If not, she was able to find the answers quickly.
Thank you, Matthew! We're thrilled to hear that Sophia provided you with excellent service. Your feedback is greatly appreciated! Best wishes , Lisa
5/5
GoogleRichard was really helpful over the phone and able to get me booked in quickly for a viewing.
Thank you Mahamudar for your wonderful feedback! We're thrilled to hear that Richard was able to assist you promptly. We appreciate your 5-star rating and look forward to helping you again in the future. Best wishes , Lisa
4/5
TrustpilotSammi made things happen and a great experience great
Sammi made the experience great! Attentive and speedy. He worked closely with his manager, Julie, to get my more challenging questions answered. A great team and a high recommend.
Thank you, Oxfordkiwi! It's great to hear that Sammi and Julie provided you with excellent service. Your recommendation means a lot to us!
5/5
TrustpilotFabulous estate agents
We are absolutely delighted to have chosen to go with Andrews to sell our property, Stan and his team cannot be recommended enough they have always been polite, punctual and very professional and oh so extremely helpful considering we had a few hiccups along the way with buyers and solicitors. We thank you all so very much for your hard work. And although we have no intention of moving again, but if we did I’m sad we would not be able to use Stan and his team as we are moving out of the area.
5/5
GoogleRichard was very helpful and responsive to my questions, he was able to answer all my questions and book me into view the property quickly at a time that suited me.
Thank you for the review. Brilliant to see Richard was so helpful to you in your property search. Thanks for sharing your experience, Rhys
5/5
TrustpilotExcellent Team-Looking Forward to achieve my dream house
I would like to express my gratitude to the Andrews Property Management team for their exceptional assistance in helping us find a house over the past 2-3 weeks. In particular, Shamiya ,Molly and shannon have provided outstanding support throughout the process, ensuring that our requirements were met in finding the perfect property. Their dedication and professionalism have made our experience truly remarkable. Thank you to the entire team at Andrews Property Management for their outstanding service.
Thank you, Sini! We're thrilled to hear about your positive experience with Shamiya, Molly, and Shannon. Your kind words mean a lot to us.
5/5
TrustpilotPurchased through Andrews
Purchased through Andrews. Nancy Henley was brilliant. Excellent communication….always returned calls. Kept on top of things and regularly updated us with progress. Easy to talk to and very helpful. On occasions I spoke to other branch colleagues who were equally helpful.
Hi Helen, we really appreciate you taking the time to leave a review for the team in Horley, with particular mention to Nancy, she works incredibly hard for all her customers so we know she will appreciate your fantastic feedback. Thanks, Rhys
5/5
TrustpilotAndrews Estate Agent
Andrews at Bear Flat assisted us with the recent sale of our house and we absolutely would recommend them as an agent. Their communication and attention to detail is fantastic - and they are all so personable, approachable and friendly.We were looked after by Hamza and Emily and the whole process was smooth and well organised. We would not hesitate to use Andrews again and we are very grateful to their professional yet personable service. Thank you Hamza and Emily!
5/5
TrustpilotThe Andrews team
The Andrews team, in particular Raluca and Ayman, have been incredibly helpful, supportive, professional and efficient throughout my ordeal with a difficult tenant. Great service from them both, thank you very much!
Hi Monita, we know both Raluca and Ayman will really appreciate seeing your review. Thank you for sharing your experience and we are really glad we were able to help you through a difficult situation, thanks again, Rhys
5/5
GoogleI use this moment to recognize Andrew for his outstanding communication and customer service skills. During our recent interaction, he was not only professional and responsive, but also showed great attention to detail and a genuine willingness to help. His ability to clearly convey information made the process smooth, and his positive attitude left a great impression. I truly appreciate the support he provided and wanted to ensure his efforts are acknowledged.
Thank you, Peter, for your kind words! We're thrilled to hear about your positive experience with Andrew. Your recognition of his communication and customer service skills means a lot to us.
5/5
TrustpilotAmazing, Friendly and got the property sorted in one day!
Today morning I went to visit a property in Bristol by Andrews. I was guided by this lovely lady called Isabelle to view the property. She was very nice and answered all the problems I had about the property and took down my details and got back to me in the afternoon after talking to the landlord. To my surpise she even managed to get the landlords approval to rent the property on the same day! I was impressed and had a nice experience like never before. Hats off!?
Hi Dulana, thank you for sharing your experience, we are so pleased to see it was such a positive one. Congratulations on finding your new home and thank you again for the feedback, we know Issy will really appreciate it. Thanks, Rhys
5/5
TrustpilotAttentive & reassuring
Spoke to Richard this morning about finding a rental property. He was really attentive and reassuring. Really appreciated the time he gave to listen to my needs - and my panic! Thank you!
Hi Stephanie, thank you for taking the time to leave us a review. Amazing to see that Richard took the time to get an understanding of what your needs were and helped you accordingly. Thanks, Rhys
5/5
Trustpilot@KellyHamilton at Andrews Property is…
@KellyHamilton at Andrews Property is fantastic! Her expertise, excellent communication, and genuine care made renting the property from the landlord a breeze. I highly recommend her for a stress-free experience!
Hi Tomi, thank you for the review. Great to see that Kelly and the team have been on hand to help you with everything you needed. Thanks again, Rhys
5/5
TrustpilotI had an amazing experience to use…
I had an amazing experience to use Andrew Property for my flat purchase. Thanks James & Janine for helping the smooth purchasing process. Well done to you all!
Thank you, Thiha! We're delighted to hear about your amazing experience. James and Janine will be happy to know they made the process smooth for you. Congratulations on your new flat!
5/5
GoogleI had a really good experience with Raees . We viewed a few properties that he recommended as well as the property I was interested in. He was friendly, helpful, and made the whole process easy. Amazing to work with and had amazing communication to keep things smooth.
Thank you, Kasthuribanu, for your wonderful feedback! We're thrilled to hear about your positive experience with Raees. Your satisfaction is our priority, and we're glad he made the process smooth for you. We appreciate your support and look forward to assisting you again in the future! Best wishes , Lisa
5/5
TrustpilotThe reason for this high review is…James
The reason for this high review is entirely due to the James Conner, the agent assigned to my sale. In what was a very difficult and long sale, James was always on hand to give sound advice throughout, speaking to and reassuring the buyers as well as me, and going above and beyond in every possible respect. If it were not for him this sale could well have fallen through, and I'm entirely grateful to him. Superb in terms of client care. If you are selling or buying, you'll not go wrong by asking for James as your agent.
5/5
TrustpilotI cannot recommend Russell Clarke highly enough
I cannot recommend Russell Clark? Mortgage and Protection Adviser highly enough. I have used him several times over the last 5 years and on several of these occasions, the house purchases and the associated lending have been highly complex. Russell is so responsive and goes out of his way in order to help resolve issues and obtain what was needed in terms of mortgage and protection. I wouldn't go to anyone else and I cannot thank him enough.
5/5
TrustpilotGreat agent
Jasmine Gyde is very professional and kind.She was alwais punctual and helpful to all our, many, questions.I called even during her lunch breack but she was laways calling me back in few minutes with a smiling tone voice.
Hi Raffaele, thank you for the review, brilliant to see that Jasmine has been on hand to help you out through your search, even on her lunch! We know she will appreciate the feedback, thanks again, Rhys.
5/5
TrustpilotExcellent service from Sameer & Mikesh
Sameer and Mikesh helped to find our dream flat to rent. They are responsive, friendly and true progrssionals. Everything went smoothly from the booking the viewing of the property until getting the keys. Couldn’t recommend them highly enough.
Hi Berna, what a brilliant review! We love seeing feedback like this, to know we helped you find your dream home is amazing and the fact that the team in Morden delivered such a great experience for you is brilliant too!We hope you are all settled in your new home. Thanks, Rhys
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