Trusted Agent profile · Lambeth

Andrews Streatham reviews in Lambeth

4.9

★★★★★ Excellent

2,348 reviews across 2 platforms

20 Streatham High Road, Streatham, London, SW16 1DB, Lambeth, SW16 1DB

Part of Andrews, see every office.

Andrews's office in Lambeth, at 20 Streatham High Road, is rated 4.9 out of 5 across 2,348 reviews on two platforms, including 330 Google reviews rated 4.9.

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4.9 / 5

330

Reviews on Google

This office

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2,018

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thankyou to Andrew’s Estate Agent

Thankyou to Andrew’s Estate Agent. Professional throughout. Nothing was too much trouble (answering my endless questions)!! Special mention to Lisa who was exceptional LC

Lucy · 30 July 2024

Agent replied · 23 October 2024

Thank you, Lucy! We're thrilled to hear about your positive experience. Lisa and the team are always here to help. Your kind words mean a lot to us!

5/5

Trustpilot

Honest and pleasant to do business with

Our agent, Dominic, was helpful, straightforward, pleasant and direct with us. We felt that we could trust him to be honest with us and give us the advice that was in our best interests, (even when it wasn't the most advantageous to him!) Nothing was too much trouble and he was very patient answering our many phone calls and gave us a lot of good advice. A pleasure to do business with him.

Emma · 10 July 2024

Agent replied · 23 October 2024

Thank you for the review, it's fantastic to see how Dominic was able to help you, providing you with all the information and support you needed. Thanks again for sharing your experience with us! Rhys

5/5

Trustpilot

Shannon helps us out.

Shannon and her colleague Isobel were very helpful and friendly throughout. They went above and beyond their remit, to help us negotiate their systems etc.Many thanks due

Colin · 4 June 2024

Agent replied · 23 October 2024

Hi Colin , Thank you for the five star review. It is fantastic to hear that Shannon and Isobel have been helpful and friendly aswell as going above and beyond. Thanks , Lisa

5/5

Trustpilot

I have been living in oxford for past…

I have been living in oxford for past 30 years, and I have renting property from many different properties agencies but Andrews property headington oxford was my favourite and the best agency to rent from, the service they provided was 100% top service with big smiles from all the staff who worked at the property agency 🤗.thank you all for all the time and service was provided to me since first day to the last day off my contract 🤗.

Azad · 27 February 2024

Agent replied · 23 October 2024

Hi Azad, we appreciate you taking the time to leave us a review. It's amazing to see the level of service you've experience from Andrews has been the best of all the agents you've dealt with over the last few decades. We really appreciate that feedback. Thanks again, Rhys.

1/5

Trustpilot

They only want first time buyers!

If you’re a second time buyer - don’t bother with them. They will string you along through to final bidding stage and use you as bait / push through first time buyers to their vendors and advise them that it’s the “Safest” option. They will hold you back until they can use your offer as competition. They will say things like “your offer is provisionally accepted by the buyer we have to wait until Monday just a heads up there may be an offer from a first time buyer coming on Monday”Zero empathy or even acknowledgment that you are trying to buy your family home.Their “mortgage broker “ is incredibly rude.

Taraneh · 26 February 2024

Agent replied · 23 October 2024

Hi Taraneh, thank you for taking the time to leave us a review. Upon receiving your feedback we had passed your comments to the relevant branch manager and believe that they've been in touch to further clarify the situation and gain better understanding as to how we may have been able to improve our service. Of course we remain dedicated in trying to help you find your new home. Many thanks, Rhys

5/5

Trustpilot

A stellar team at Andrews Riegate

The entire team at Andrews Riegate is fantastic. Making such big decisions are never easy or without hurdles, they really do put you first and I can never tell where they benefit as you always feel every advise they give you is for your own good. They assisted in every area of my purchase and went above on beyond from finding me a mortgage provider to assisting me with lawyers. I can't thank the team enough. Ella, Issacc, James and Tracy you are a credit to the group!!Thank You Seana

Sea · 14 December 2022

4/5

Trustpilot

It was a great experience with…

It was a great experience with Andrews. Thanks to Isabelle VAughan for answering all our question and showing around . I appreciate it a lot Thanks again. Igor

Vasile · 11 May 2024

Agent replied · 23 October 2024

Hi there, thank you for your lovely review. Glad to see Isabelle was able to assist you, if there is anything we could do to make it a five star experience please feel free to pop me an email lpaynter@andrewsonline.co.uk. Thank you for sharing your experience, all the best, Laura.

5/5

Google

Richard is really friendly, he was very knowledgeable about the flat and had some great tips to share about the local area.

Jessica · 25 August 2024

Agent replied · 24 October 2024

Thank you, Jessica! We're thrilled to hear that Richard provided you with excellent service and valuable local insights. Your kind words mean a lot to us!

5/5

Trustpilot

Friendly and professional service from…

Friendly and professional service from Rebekah Wright!

Anna · 22 June 2026

Agent replied · 23 October 2024

Hi Anna, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah. Your satisfaction is our priority, and we appreciate your support. Best wishes , Lisa

5/5

Trustpilot

The introduction for the property was…

The introduction for the property was great

Vivi · 22 June 2026

Agent replied · 24 June 2026

Hi Vivi, thank you for your wonderful feedback! We're thrilled to hear you enjoyed the introduction to the property. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Trustpilot

My sincere appreciation…

I want to express my sincere appreciation for Jennifer Jones' exceptional service in managing my rental property. Her professionalism and dedication surpassed my expectations. Jennifer's personalized approach stood out prominently. She consistently listens to my needs and tailors her recommendations, accordingly, showing genuine concern for my satisfaction. She keeps me well-informed at every stage of the rental process, promptly addressing any queries and maintaining proactive communication, which fosters trust and reliability. Jennifer's friendly demeanor and willingness to exceed expectations make the entire experience positive, stress-free and enjoyable. Her commitment to excellence truly sets her apart.Thank you, Jennifer, for your exceptional service and dedication. I hope Andrews recognize your fantastic effort. Your professionalism and personal touch make you outstanding in the industry.

Jojit · 19 February 2024

Agent replied · 23 October 2024

What a fantastic review! We know Jennifer will be so pleased to see your brilliant feedback, it's amazing to see that you are receiving an excellent service and that Jennifer is on hand to help you whenever required. Thanks again, Rhys

5/5

Google

Thanks to all at Andrews, especially Andrew, for helping us to sell our property. Much appreciated!

Bav · 25 November 2024

Agent replied · 9 December 2024

Thank you, Bav! We're thrilled to hear about your positive experience with Andrew and our team. Your appreciation means a lot to us! Best wishes, Jake

5/5

Trustpilot

Sammi made the experience easy

Sammi made the experience nice and easy, communicated really well.Explained in depth of the property and made things happen. Thanks for the help

Ryan · 5 August 2024

Agent replied · 23 October 2024

Thank you, Ryan! We're thrilled to hear that Sammi provided excellent service and made your experience smooth. We appreciate your feedback!

5/5

Trustpilot

Best estate agents by far!

Andrews have been a fantastic estate agents! We have moved four times, and used them every time because they have been so great. We have been so impressed with how helpful, friendly and professional all of the staff members have always been. Their expertise and skill is always obvious too. Hamza from the Bear Flat branch has been particularly outstanding for the move we have just completed. A solicitor and estate agent from higher up our chain have been very weak, and Hamza has worked incredibly hard to fill the gap left by them. He has always kept us informed and seemed to genuinely care about our family and our house moving experience. He really has gone above and beyond for us, and we are incredibly grateful - this move probably would never have happened if it hadn't been for him!

Amanda · 16 February 2024

Agent replied · 23 October 2024

Hi Amanda, what an amazing review! Not only to see that you continue to use Andrews each time you move but to also see that you've had brilliant experiences each time. We know Hamza will really appreciate you highlighting his hard work and efforts, we are so pleased to see that he was able push the whole chain through to completion for you. Thanks again, Rhys

5/5

Trustpilot

Helpful and accommodating

We were looking for a flat to rent. The agent Jasmine was very friendly and accommodating when she showed us the property. Jasmine has done an excellent job in helping us in the application process. Thanks!

Terrence · 14 November 2023

Agent replied · 23 October 2024

Hi there, thank you for taking the time to write Jasmine a five star review. Really glad to see Jasmine has done an excellent job through the application process and she was very friendly. Thank you again and all the best, Laura.

5/5

Trustpilot

The estate agent Matt Wood was really…

The estate agent Matt Wood was really helpful and stayed in contact throughout the buying process. He did well to keep the process moving and keep both sides on the same page.

Harry · 11 February 2024

Agent replied · 23 October 2024

Hi Harry, thank you for sharing the feedback. Brilliant to see Matt and team were on hand to help you throughout your move. We know Matt will appreciate seeing your amazing review. Thanks, Rhys

5/5

Google

Louise Gonella at Andrews has been amazing! Anytime I’ve needed something sorted with the property, she’s been on it straight away. Super friendly and easy to deal with, and she always keeps me updated so I’m never left wondering what’s going on. Honestly, it’s such a relief knowing there’s someone reliable like Louise handling things. If you’re renting with Andrews, you’re in good hands!

KVN · 18 November 2024

Agent replied · 9 December 2024

Thank you for your 5 star feedback! We are thrilled to hear about your positive experience with Louise. Your kind words mean a lot to us, and we're glad she could assist you so effectively. Best wishes, Jake

5/5

Trustpilot

An excellent service throughout

I can wholeheartedly recommend the services of this estate agency, recommended to us by a friend. Initially it was the cheaper charges and speed of response that attracted us, but later it was the kindness & support offered, even after completion, that I valued more.We were in a chain & Antony Perez looked after us for the 6 months it took for our sale to complete. He was professional, helpful and reassuring, remaining unfailing courteous even when we were irritable & stressed.

Adanna · 7 February 2024

Agent replied · 23 October 2024

Hi Adanna, what a brilliant review! We love the fact you had such a positive experience with the team in Worcester Park, in particular Antony who was on hand to help you every step of the way. We totally agree with you, there is much more to an estate agent than their fees, thank you for the fantastic feedback, all the best, Rhys

5/5

Trustpilot

Friendly and professional service

Andrews worked hard to find us buyers when interest rates were fluctuating a lot. They always kept us informed by email or phone of any developments and were proffessonal at all times and were sensitive to the fact we were selling our late mother's bungalow. All the staff we spoke to were friendly and they always took pains to make sure we understood what was happening with our sale.

J · 30 August 2024

Agent replied · 23 October 2024

Thank you for your kind words. We're glad to hear our team could support you at this sensitive time and keep you well informed as the sale progressed. Your feedback means a lot to us.

5/5

Trustpilot

Isabelle is fantastic

Isabelle is brilliant, my experience for a viewing was amazing. She’s so talented with a good explanation of everything. Fantastic I definitely recommend her. Thank

Mouafo · 21 June 2024

Agent replied · 23 October 2024

Hi Mouafo, thank you for your lovely five star review. Amazing to see Isabelle has been brilliant and was able to provide excellent knowledge. Thank you for the recommendation too and all the best, Laura.

4/5

Google

After a shaky start Richard and Drew were fantastic in getting us through the sale of our flat. They went over and above in terms of acting on our behalf and in our best interests, supporting us to get over the line at a stressful time. Thank you for helping us get our forever home :)PositiveResponsiveness

Kim · 25 October 2021

Agent replied · 24 October 2024

Good afternoon Kim Townsend, thank you for taking your time to leave us a review. thanks for the review. We’re so pleased that we were able to find the right solution for your particular situation an so pleased for you that we gt there in the end. If we can ever help with anything property related in the future, please do not hesitate to contact me.

5/5

Trustpilot

It was a great experience with Andrews

It was a great experience with Andrews. Thanks to Shamiya for answering questions and showing us around. I appreciate it a lot

Sufian · 10 August 2024

Agent replied · 23 October 2024

Thank you, Sufian. Shamiya will be delighted to know her assistance was appreciated.

5/5

Google

Richard was very professional at responding to me over the phone and has a sense of sincerity.

Allen · 28 October 2024

Agent replied · 11 November 2024

Thank you, Allen! We're thrilled to hear that Richard's professionalism and sincerity made a positive impression. We appreciate your feedback! Best wishes , Lisa

5/5

Trustpilot

Connor Edney delivers exceptional service

We were recently shown around a property by Connor Edney. He was excellent and was able to answer all our questions drawing on his extensive experience in the property market. Thanks Connor.

Customer · 29 January 2024

Agent replied · 23 October 2024

We appreciate you taking the time to leave us a five star review, in particular Connor. Great to see you had a fantastic experience whilst out on viewings. Thanks, Rhys

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