Trusted Agent profile · Laindon, Essex
Verified
★★★★★
266 reviews across 2 platforms
The Estate Office, High Road, Laindon, Essex, SS15 6DQ
Part of Hilbery Chaplin Residential, see every office.
Hilbery Chaplin Residential's office in Laindon, Essex, at The Estate Office, is rated 4.4 out of 5 across 266 reviews on two platforms, including 262 Google reviews rated 4.5.
Every review we hold for the Laindon office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely amazing service from Trust Audit - Jacqueline was just a pleasure to deal with and really helped us identify what we needed to address. She was always on hand to answer our queries, and has certainly gone above and beyond! Thank you!
With such drive and commitment, Holmes and Hunters can only go from strength to strength under your management; a genuine pleasure.
5/5
GoogleFantastic team at Laindon. All very friendly and helpful. Calls taken straight away and even if the team is busy a message is taken and someone will call you back ASAP. Paul is a very professional and courteous person helping us get our property on the market, all the team where great with viewings and Corrine was amazing, helping us getting to exchange and complete. If you are looking to sell your house... This is the team to do it! Thanks so much
5/5
GoogleFantastic team at Laindon. All very friendly and helpful. Calls taken straight away and even if the team is busy a message is taken and someone will call you back ASAP. Paul is a very professional and courteous person helping us get our property on the market, all the team where great with viewings and Corrine was amazing, helping us getting to exchange and complete. If you are looking to sell your house... This is the team to do it! Thanks so much
5/5
GoogleFrom the initial consult with Di to the busy closing date with Carole, we, as a family selling the parental home, where in the best of hands. The North Berwick team where friendly, professional, responsive, flexible and kept us fully informed at each stage. They absolutely smoothed the process and gave very good and helpful advice throughout. It was a great experience and we cant recommend Simpson Marwick enough.
5/5
GoogleTruly excellent service from beginning to end. Everyone carried out their part of the process, including arranging agents to host viewings, efficiently and helpfully when needed. Diane, Carole, Bobby and Carolyn were all excellent. The personal client site was very useful and allowed me to keep tabs on events and arrangement of and feedback from viewings. Sale costs were clearly set out in the proposal document and adhered to. Highly professional service throughout
5/5
GoogleI am an estate agent of 40 years experience and offer estate agency training to agents across the UK, including Hilbery Chaplin. I have just spent two days with the fantastic team at Laindon office and am VERY impressed. Their experience and knowledge is second to none - they REALLY care, Highly recommended!
Thank you for your kind feedback.
5/5
GoogleI sold my flat 1 year ago. Paul Wood from Laindon branch was extremely helpful during the sale of my property. Constantly keeping me up to date, always returning my calls and offering advice whenever I needed it. The reason for this review is I had to contact Paul today and I received the same warm welcome I had always received for him. It was like chatting to a friend! He was able to help me and called me back to tell me what he had done. Excellent service!
Thank you for your kind feedback
5/5
GoogleUsing trust audit was a fantastic experience for our company. Jacqueline is highly knowledgeable and has done a very through MOT of our business which will stand us in good stead from a compliance perspective going forwards.
Rockett Home Rentals is a unique business with real talent and drive at the helm; we look forward to working with you further.
5/5
GoogleWould like to say a huge thank you to Hilbery Chaplin and the team especially Saskia. Made the whole process easy and had brilliant customer services throughout. Made us feel comfortable and feel in good hands and good communication through the whole process and couldn’t do more to help.
5/5
GoogleVery friendly people. They found a buyer within days of going on the market.
Thank you for your feedback.
5/5
GoogleIn a sector that is becoming more and more regulated, with numerous legislation changes every year, we engaged Trust Audit to carry out visits to our entire branch network. The reports are very thorough, so you can really drill down into the detail if you wish, yet give a comprehensible summery, for those in the business who just need to see the high-level results at a glance. We are very happy with the excellent customer service provided by Jacqueline, and continue to work closely for various on-going projects.
We are delighted that Trust Audit is adding real value to the Linley & Simpson Group and look forward to future collaborations.
5/5
GoogleOutstanding service from start to finish Every problem or query handled with great customer service and attention to detail …
Thank you for your feedback.
5/5
GoogleThank you to the team at Hilbery Chaplin for your wonderful service in our purchase of Tyelands meadow , Karen , Paul and everyone were always helpful and we cannot thank you enough for being part of this process. Great team. Thank you for our beautiful home l.
Thank you so much for your kind words for our Laindon office Sonya. We really appreciate your positive review for the team.
5/5
GoogleBoth Annabelle and Lewis go over and over! Always so polite and happy to help out
Thank you for your kind words for both Lewis and Anabel in our Laindon office.
5/5
GoogleGreat, smooth experience with Brodie. Amazing customer service, very pleased.
5/5
GoogleSuper kind staff and easy to work with
5/5
GoogleWe can’t thank Hilbery Chaplin enough for their knowledge, guidance and support during our recent house sale. Paul, Karen, Valerie and Saskia have been amazing and have ensured the process has gone as smoothly and efficiently as possible. A huge thank you :)
We really appreciate your kind feedback for the team at Laindon
1/5
GoogleI have had very little contact with them as my agent I don’t feel like they really care at all Moving agents now
We are so sorry to hear about your negative experience, this will be investigated fully and we will ensure nothing like this happens again. We strive to achieve the highest standards of customer service and on this occasion it would appear that we have not delivered. Rest assured we will continue to try and achieve our usual 100% customer satisfaction.
5/5
GoogleGreat to work with, very helpful and such a lovely team
Thanks so much for the lovely feedback Simon! We're really glad you’ve enjoyed your time so far with us, the feeling is definitely mutual! It means a lot to the whole team. Looking forward to continuing our work together.
5/5
GoogleWould like to say a huge thank you to Hilbery Chaplin and the team especially Saskia. Made the whole process easy and had brilliant customer services throughout. Made us feel comfortable and feel in good hands and good communication through the whole process and couldn’t do more to help.
1/5
GoogleI wouldn’t have them sell a second hand fridge after the awful experience I have had with them
5/5
GoogleI cannot praise the team highly enough. The way they have treated us has been outstanding. And the house was sold within a week. Total professionals, and simply lovely people. Our gratitude is eternal. Thank you all so much.
Hi Sue Thank you for taking the time to leave such kind feedback for our Laindon team, it is very much appreciated.
5/5
GoogleAmazingly fast, reactive, helpful and knowledgeable. Thank you, Lindsey!
Thank you for the kind words Jack. We’re really glad to hear you had such a positive experience, and Lindsey will be thrilled to hear this too. We’re always here if you need anything!
5/5
GoogleWe have been using Legal Bricks as a business for a few years now and I would not move anywhere else. The service you receive from Michael and the team is second to none. Whoever you speak to at LB is polite, professional and extremely helpful. Brilliant service and I would highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hilbery Chaplin Residential's Laindon office has 266 reviews across two platforms: 262 on Google, 4 on Facebook (across the whole business).
Hilbery Chaplin Residential Laindon is rated 4.4 out of 5 across all 266 reviews, and 4.5 out of 5 on Google from 262 reviews.
Hilbery Chaplin Residential Laindon, The Estate Office, High Road, Laindon, Essex, SS15 6DQ.
