Trusted Agent profile · Knutsford
★★★★★
1,731 reviews across 3 platforms
103 King Street, Knutsford, WA16 6EQ
Irlams's office in Knutsford, at 103 King Street, is rated 1.8 out of 5 across 1,731 reviews on three platforms, including 162 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
162
Reviews on Google
This office
13
Reviews on Facebook
This office
1,556
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Irlams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Knutsford office, from every platform, shown as written. First names only.
1/5
TrustpilotDecided to ban me today with regards to…
Decided to ban me today with regards to a comment I made which they feel was bullying and harassment.They didn't contact me to discuss it though. Just went and did as they pleased. Surely reasonable measures are required here. Implying I'm a bully or harasser is extremely derogatory.
1/5
TrustpilotThis is dangerous company beware if you…
This is dangerous company beware if you block someone but forget to do the reason then if you unblock you have got to wait 48 hrs to re block that’s simply crazy and unsafe. They also don’t have a clue how to appraise watches not 1 single clue this Facebook is unsafe and totally inept full arrogance
1/5
TrustpilotWithout any reason faceboook suspend my account.
2 days ago i created an new account with perfect details.There was nothing wrong information i give in my account.This was My 2nd facebook that i created with secure info.But when i log in today Facebook make My Account disabled.Why they did this, why they suspend my account.I have no more interest used facebook.
1/5
TrustpilotThey remove and ban innocent people
Facebook is the worst social media site as they ban innocent users who didn’t even do anything wrong but when it canes to scammers that are trying to get likes and shares then Facebook does nothing about it shame on you Facebook I might delete Facebook if it happens again
2/5
TrustpilotBusiness Suite is a shambles
Facebook/META's Business Suite is a shambles. Trying to share a post on your business page involves a ridiculous amount of box ticking. It forces you to change account, then pointlessly asks you if you want to leave the account you were on.The Business Suite itself is a confusing mess that is simply not fit for purpose.
5/5
GoogleBest experience I have had with an estate agents. Emma was so responsive and helpful. I am not sure we would have completed before the end of the stamp duty holiday if it wasn't for her. I would highly recommend.PositiveResponsiveness, Quality, Professionalism
Hi Katie. Thank you for your kind review. I'll be sure to pass on your comments to Emma. Anthony Leach, Branch Manager
1/5
Trustpilotthey will do their best to break your…
they will do their best to break your privacy, all facebook developers are extremly stupids and this is not strange as Mark is one of them.They will break your privacy and apply AI to read all your thoughts and harass you if you are very smart...They do all to harass any smart guy...They reply to emails very late===> if they reply ever.
1/5
GoogleAppalling lack of interest towards myself as a potential purchaser who requested a call back, post haste to arrange a viewing on a property . Unprofessional
Hi Anthony, Thanks for taking the time to review our agency. Having done an internal review ourselves we can't find any correspondence at all with yourself. We do pride ourselves on the service we provide and our Google reviews. If you could give me a call or email me directly to discuss? Best regards, Tim Irlam 01565654000 tim@irlamsestateagents.co.uk
1/5
TrustpilotToo many issues
Facebook is full of ads and privacy concerns, and the support is almost non existent.
4/5
Trustpiloti was very curious at first but they…
i was very curious at first but they are trust worthy
5/5
TrustpilotFacebook is still the best of Social…
Facebook is still the best of Social Media. Many people you know are on Facebook where it is much more scattered or not at all on other Social Media sites. You can find out about local activities and community much better on Facebook. Still easily the best of Social Media. I will take it over any other Social Media website.
5/5
GoogleTim and his team at Irlams are absolutely brilliant at what they do. Personable, knowledgeable, efficient and resilient are just a few words that come to mind. Simply the best.
Hi Mark, thanks for the great review! It’s been a pleasure dealing with you again and wish you all the best in the new home. Can’t wait to see what you do with it! All the best, Tim
5/5
GoogleOur experience was great from start to finish with Irlams. Peter was communicative, friendly and helped us all the way through the process. We would recommend!
Thank you for the fantastic review. We will pass on your comments to Peter. Hope you enjoy the new property, Irlams
5/5
GoogleWe received excellent service and advice from Irlams. Dan was very helpful and kept us updated on a regular basis helping to make the whole experience stress free
Hi Sue, thank you so much for your kind review, I will pass your comments on to Daniel. It's been a pleasure working with you. Anthony, Branch Manager
5/5
GoogleWe cannot recommend Irlams highly enough, from our first point of contact with Tim, to all of our communications with Dan, Peter and Dan they have been nothing but professional and kind. As a company they definitely go above and beyond, … More
Hi Caroline, thank you so much for the fantastic review and the beautiful flowers! It was a pleasure dealing with you and know the whole team will miss our conversations. All the best, Irlams
1/5
TrustpilotUnfair suspension and zero customer support
Facebook suspended my account with no warning and no clear explanation. One day it worked fine, the next day I’m locked out with a generic “we found suspicious activity” message.
1/5
Trustpiloti wish the facebook would never ever…
i wish the facebook would never ever exist
1/5
TrustpilotFacebook has weak security in spite of…
Facebook has weak security in spite of their claims to the contrary. Frequently claiming a member's log in is supicious, even though it's same as always.Lengthy, pointless re setting of security and password.Communication with users is almost non-existent. The site is huge and sets up inadequate sytems to deal with clients problems.Extensive tracking of members leads to time consuming inappropriate adverts.e. g. a user researches and buys an item Online, and then FB bombard you with offers to buy, or where you can buy, the item you already bought!Facebook was 2 star, now only one as it deteriorates.
1/5
TrustpilotI can no longer support Meta...
I can no longer support Meta due to its decision to dismantle its DEI initiatives and equity-focused programs. For years, the company benefited from diverse voices and communities, yet now it has chosen to cater to political pressure instead of standing by its values. Additionally, Meta has a history of spreading misinformation and influencing elections in ways that undermine democracy. I refuse to continue supporting a company that disregards both equity and truth.
1/5
TrustpilotTerrible - lost its way
the facebook user experience is now absolutely plagued by ads and it's barely even possible to see what my friends are doing - that was the initial goal of Facebook.I only see ads and suggested posted that I have Zero interest in seeing. Facebook is (was?) about connecting friends / family to keep up to date with them
1/5
Trustpilotassistenza pessima
assistenza pessima , limitano e bloccano account senza motivo
1/5
TrustpilotFacebook is a SCAM
Facebook is allowing scammers, spammers, pedophiles, child abusers, animal abusers, and Communists on the platform. I tried to report a Communist page on Facebook/Meta and they blocked me for doing so. I did the same for animal abuse and child abuse posts/pictures/videos, and apparently they did not like that, either. Facebook/Meta needs to pay dearly!
3/5
Trustpilotyou can't get views without sponsered…
you can't get views without sponsered ads
1/5
TrustpilotSupporting scammers..!!
They let scammers roam free and won't do anything about it..
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Irlams, Knutsford won Trusted Agent.
