Every review we hold for the Knutsford office, from every platform, shown as written. First names only.
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5/5
GoogleFrom day one Daniel and his team supported us throughout the process.
From Viewing the property, arranging for further inspection and working with our solicitors and Brooker.
They are very professional and proactive. Nothing is too much for them.
Will their assistance and advice we were able to complete the sale on our Dream Home.
I highly recommend them and very grateful for the team hard work and assistance throughout the process.
5 stars Services all the way.
Thank you all again
Peter Β· 17 September 2023
Agent replied Β· 13 June 2024
Hi Peter, thanks so much for taking the time to leave a review about our residential agency team. Our customer feedback guides our business and helps us keep improving the services we provide.
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5/5
GoogleFirstly just to say thank you for a very successful out come at selling our property at auction today.
A very big thank you to Daniel Hayhurst for his enthusiastic encouragement throughout the whole process of the sale .
We are also very grateful to Toby Gale-Hassleham , who provided amazing advice and professionalism
and a wealth of valuable experience and confidence.
We are so pleased we went with Fisher German, this is the third time we have done business with you and
The care and attention has been an excellent experience through out right from the the first time when we were looked after by Hugh Maxfield.
We can only say once again thank you Fisher German clearly you know the market place.!
Andrew & Kate Panayi
Andy Β· 17 September 2023
Agent replied Β· 13 June 2024
Hi Andy, thanks for your great review of our residential agency services. Weβve passed your kind words on to our team.
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5/5
GoogleAbsolutely knock-out!
By chance we chose Fisher German in response to a flier through the door. It turned out to be the best decision we had made in the whole house selling episode.
Daniel Heyhurst and Demi Wilner were (are!) wonderful. Communication was tip top and that's everything. From the start they kept closely in touch and guided us through each stage. When they said something would happen, it did and quickly - their responsivity was excellent. They negotiated all kinds of sensitive and difficult issues with the house sale resulting in an excellent outcome for us. They managed all viewings for us entirely and this was done with great professionalism and reliability. We encountered several anxious moments and throughout each one their counsel was informative, accurate and reassuring. Mainly they were "sensible" and realistic about pricing , presentation and marketing etc. These guys are totally professional in their delivery but not stuffy or sycophantic. To say they went the extra mile is an understatement - they went to the moon and back for us.
In my adult life time I have had to move and sell/buy a new home many times. I have never encountered an estate agent like Fisher German - intelligent, savvy, friendly and extremely committed and hard working. Ours was not a straightforward chain and they took so much stress from us and undertook much cross party communication when nailing exchange/completion dates, and all that goes with that, came around. Demi even found us a (wonderful!) place to rent for just the final week when we needed to stagger completion dates across different members of the chain.
If you read this review and feel it is beyond belief - no it isn't. Nowadays one rarely finds the kind of service and support that we received from Daniel and Demi at Fisher German. I cannot recommend them highly enough. They are top of my list for any estate agent services I might ever need in the future. Many thanks indeed to Dan, Demi and all their team.
Alison Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you so much for your 5-star review Alison! We really appreciate you taking the time to give us your feedback and we are thrilled that you had such a great experience with our Knutsford agency team.
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5/5
GoogleChristian at FG went above and beyond to help us find the perfect commercial property for our new business. He was fair, honest and patient throughout the process which was a breath of fresh air! Thank you Christian for all your hard work, I highly recommend a chat with him if you are in search of the perfect building.
Sophie Β· 16 April 2024
Agent replied Β· 13 June 2024
Hi Sophie, we really appreciate you taking the time to leave us a review. We are happy to hear that you had a great experience.
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5/5
TrustpilotWe have rented through fisher germanβ¦
We have rented through fisher german for over 10 years, we have a lovely home and if there are any problems they are sorted with the friendly maintenance team π Sarah, Cheryl and Lauren are always very helpful and kind π
Emily Β· 20 May 2026
Agent replied Β· 2 June 2026
We really appreciate you taking the time to leave us a review. We are happy to hear that you had a great experience.
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5/5
TrustpilotExcellent service!
My family has used Fisher German for many years, and we've always been very pleased with their service. The staff are always professional, knowledgeable and friendly. I wouldn't consider going elsewhere!
Helen Β· 30 June 2026
Agent replied Β· 23 September 2026
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service excellent.
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5/5
GoogleGreat service from start to finish. Found the process so clear, stress free and easy. Thank you Helen and team for making our move so easy. Highly recommend.
Emma Β· 25 April 2025
Agent replied Β· 16 April 2026
Thanks for your great review, Emma. Weβve passed your kind words on to our team.
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5/5
TrustpilotEfficient. Couldnβt ask for more.
Efficient, engaging and just on it! Couldnβt ask for more as a tenant. Thank you.
F Β· 16 September 2026
Agent replied Β· 23 September 2026
We are delighted you had a great experience with us. Thank you for sharing your story.
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1/5
TrustpilotIgnorant liars.
Absolute liars who allowed a compound to be put next to my home without even consulting with us. My daughters school bus had no access to turn around and she ended up having to walk to the end of the road (1Km) in the rain. When confronted their staff by phone they even lied about the hours the compound would be used. Fortunately the contractor using th ecompound was delightful and also upset with these idiots for being unfair and ignorant to us.
Nigel Β· 3 January 2026
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1/5
TrustpilotVERY RUDE AND EXTREMELY UNPROFESSIONAL
Extremely unprofessional , we had dealings with the Liverpool branch all seemed fine in the beginning of the process but soon went very sour with this one particular letting agent .
Initially was told I could go ahead and rent a small lock up but then was given unreasonable and untrue reasons as to why the process of renting said lock up could not go ahead .
LATE FOR MEETINGS AT PROPERTY
VERY RUDE AND ARROGANT IN PERSON AND IN EMAILS.
HAD NO KNOWLEDGE OF THE PROPERTY .
when I called him to see if the meeting was still going ahead he answered the phone and then purposely put the phone down , he was unaware I was stood in the same vicinity at this point . Then he had the nerve to offer us a dilapidated ,run down ,damp unit ,which had been broken into a few times and very unsecured.
Please save yourself a lot of money and time and donβt use these people.
Theresa Β· 23 March 2024
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5/5
TrustpilotStrategic planning and project management
Acted professionally and efficiently, managing the work and team proactively and kept us (as client) well informed throughout.
JS Β· 4 August 2026
Agent replied Β· 23 September 2026
We are delighted you had a great experience with us. Thank you for taking the time to leave us feedback.
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5/5
GoogleThrough out our house purchase Daniel and the team at Fisher German have been professional, courteous and very timely in their advice of the sales process.we always felt they were working equally well with us as the purchasers and with the vendors. Cannot recommend highly enough.
Cath Β· 13 April 2024
Agent replied Β· 13 June 2024
Hi Cath, thanks for your great review of residential agency team. Weβve passed your kind words on to our team.
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5/5
TrustpilotFit for purpose
During our relationship with Fisher German we have always found their team to be responsive in a positive manner and both professional as well as friendly.
Robin Β· 1 June 2026
Agent replied Β· 2 June 2026
We appreciate you taking the time to share your experience with us.
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1/5
TrustpilotDonβt Lease Dont Put a Deposit Donβt Do anything with them
I would advise prospective tenants to exercise caution when dealing with this landlord. In my experience, the process of returning deposits was extremely challenging. Despite starting with what appeared to be a thorough refurbishment, I strongly recommend having an independent surveyor present throughout the process, this additional cost can save significant issues later.
In my case, recovering part of a Β£10,000 deposit required over Β£2,000 in legal fees, ultimately resulting in an agreement to return Β£3,000. Unfortunately, even after a year in the new unit, I have yet to receive payment or a credit note.
Based on this experience, I would encourage others to carefully review terms, document everything, and consider the ethical implications before entering into any agreement. Get Involved with them at your peril!
Asif Β· 29 November 2025
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1/5
TrustpilotFisher German don't return tenancy deposits
FG administered an industrial unit i leased for 15 years, whilst the site visiting staff were pleasant, returning my deposit after exit was extremely painful.
First issue being the dilapidations surveyor appointed for exit inspection wasn't fit for purpose.
The landlord however, was happy and instructed FG to return the deposit, it should have been easy.
FG clearly have a policy of not returning deposits for commercial lets.
FG always took a minimum of 48 hours to reply to correspondence with lame excuses and stalling tactics, finally failing to provide contact details for escalation when asked.
After Nearly 8 weeks i instructed a debt collecting agency to recover. As if by magic FG paid up within a couple of hours, proving all the excuses were deliberate.
In the future if i need premises again i will avoid any administered by FG.
Phil Β· 8 October 2025
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5/5
GoogleMy fiancΓ© and I have just completed on a house in Bramhall. This is an old house that needed multiple surveys and reports from various different surveyors and engineers. This, along with various other difficulties meant the sale as taken over seven months to complete. FisherGerman have been excellent. Demi has been the perfect estate agent to guide us through this very confusing and stressful process. She was able to guide us through each step and often ended up explaining the meaning of lots of the reports we'd be sent! She liaised with both sets of solicitors, the sellers, neighbours, and accommodated all the surveyors frequently, with a smile and always demonstrated flexibility. She even met us on her days off if we wanted to see the house or show it to family members. In the end she felt so invested she gave us the keys on her day off! We cannot recommend FisherGerman, and Demi enough. Thank you so much. Rooz and Jenny.
Roozbeh Β· 14 June 2023
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5/5
GoogleIt's been a positive and wonderful journey and experience for us as a family from start to finish dealing with Susan and then Helen. We would like to thank you and the Landlord from our hearts for according us this opportunity to dwell in this awesome residence. Kind Regards.
Phil Β· 11 July 2025
Agent replied Β· 9 September 2025
We really appreciate you taking the time to leave us a review, Phil. We are happy to hear that you had a great experience.
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5/5
TrustpilotI have had such an amazing experienceβ¦
I have had such an amazing experience with fisher German - two people Marie and Joyce - when I took the unit on there was a few teething issues and myself ended up in really bad health during this time. Marie and Joyce whenever needed them both supported helped, any issues with my unit Joyce supported and actioned it. Marie helping me get on track and is incredibly kind.
These ladies are a credit and Iβm really glad I picked them for my business and hope to remain with them for years to come
NCOL Β· 19 July 2025
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1/5
TrustpilotDodge a Bullet - Lost a Great Workshop
I feel Iβve probably dodged a bullet, even though Iβve lost out on a really nice workshop. Unfortunately, my experience with Fisher German has been frustrating.
The agent I dealt with repeatedly gave me small but unnecessary misinformation and delayed essential building work that was required before I could move in. I specifically asked to communicate via text or message so there would be a clear record, especially as I had concerns about the standard of the work being carried out. The agent refused, insisting on phone calls instead.
In the end, I felt there was a lack of transparency and commitment, which left me with no confidence in moving forward. Itβs a real shame as the property itself was ideal.
John Β· 17 July 2025
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5/5
TrustpilotFor a house that was tricky to sell β¦β¦
For a house that was tricky to sell β¦ because it wasnβt like anything else on the marketβ¦ we needed to have an βold fashioned β estate agency approach to be applied to our sale β¦. Fisher German worked with great enthusiasm and professionalism and brought our buyers to us β¦ highly recommend!
Harriet Β· 10 December 2025
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5/5
GoogleA common "truth" is that estate agents only represent the interests of the seller, but for Fisher German that couldn't be further from the truth. Demi and team helped us purchase our dream house, supporting us through a number of challenges along the way, and really going the extra mile to help get our purchase over the line. The best estate agent experience we've ever had - couldn't be happier!
Alex Β· 14 June 2022
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1/5
TrustpilotUnprofessional
Unprofessional!
If Fisher German ask you to complete any work, ensure you are in a comfortable position to not receive payment.
I had been instructed to complete a job on their behalf at short notice. They reashored me that a quote wasnt necessary and that i should complete the work at the earliest opportunity. Receiving this instruction I began work on the site. Later that afternoon I received an email telling me they had obtained another contractor to complete the work and that I couldnt invoice for the work already completed.
Jack Β· 24 September 2024
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5/5
GoogleSeamless from the start *****
Helen has incredible communicational skills, keeping me updated along what can sometimes be a stressful journey when viewing properties. Forever professional, efficient and effective. Thank you for helping me find my dream home ! Itβs been a joy working with you.
Emily Β· 15 October 2024
Agent replied Β· 23 October 2024
We really appreciate you taking the time to leave us a 5-star review, Emily. We are happy to hear that you had a great experience and wish you the best in your new home.
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1/5
TrustpilotUNFAIR, UNRESPONSIVE COMPANY
I registered with the comapny 5 years to be informed when local units became available, They never bothered to answer any communications. A unit became available and they never informed me despite promising first viewing. I put an immediate offer in which they ignored for a week. I complained and was told not to worry that no offer had been accepted yet. I then receieved an email saying the unit had now gone!!!
There service is appaling and their offer process is unfair and obviously biased. They are also not very good landlords after speaking to ther renters on the industrial estate it seems nobody likes them .
KERRY Β· 10 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.