Every review we hold for the Knightbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBravo Abbas - and Thank You!
This rating relates to my experience and cooperation with Mr. Abbas Efir. Abbas takes care of my property issues as if they were his own. He proactively spots and resolves problems. His knowledge is thorough and help - invaluable. Thank you!
Olga · 13 February 2024
Agent replied · 23 February 2024
Thank you Olga, we are very appreciative of you recognising Abbas for his property management skills and knowledge. We know how important this is for landlords and tenants and are glad you are benefiting from his invaluable help. Thank you for your continued custom.- Emily, B&R
★★★★★ 5/5
Trustpilotcustomer from oversea，thanks for Dele Lawal
As a customer from oversea，there were loads of difficulties to overcome. And I am really really thankful of Dele Lawal. Thanks for your help.
Youqian · 28 November 2024
Agent replied · 24 December 2024
Hi Yougian, we're very glad to hear you've felt well looked after by Dele and that you've been abe to benefit from his lettings expertise. We appreciate you taking the time to give feedback and for sharing a five star rating here, thank you.- Ruth, B&R
★★★★★ 5/5
GoogleI have rented with Benham & Reeves for three years now and the service we have received has been first class. Lisa-Jane has looked after us throughout the process, and has been fantastic since day one. She is an extremely professional individual who has resolved all matters promptly, and ensured that our needs have always been met.
I would recommend using Benham & Reeves to anyone.PositiveProfessionalism
Dan · 27 August 2021
Agent replied · 23 February 2024
Hi Dan, thank you very much for your wonderfully positive review telling us that the service you've had from our Knightsbridge lettings and property management team is first class, LJ and the team here are really encouraged to hear this.
best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotChris is very great!
Chris is very knowledgeable, helpful and really knows his stuff! Wouldn't hesitate to recommend to anyone.
HFW · 13 December 2021
Agent replied · 23 February 2024
Thanks very much for your service review, Chris was very pleased to hear you have benefitted from his 20+ years of property sales expertise. He is the 'go-to' for many of our Hampstead and Highgate clients so its great to know you have found his knowledge so helpful too. - Emily, B&R
★★★★★ 5/5
TrustpilotDele Lawal from B & R has served with a…
Dele Lawal from B & R has served with a very professional service with the old tenant moving out and the new tenant moving in on the same day. This has given me very deep impression.
Jun · 5 May 2024
Agent replied · 19 June 2024
Hi Jun, so glad you have benefited from our good tenancy turn around which Dele has overseen for you. We are glad our lettings systems are working well for you and appreciate you leaving a five star rating here, thank you.-Ruth, B&R
★★★★★ 5/5
TrustpilotFrancesca Sapiano did a terrible job as…
Francesca Sapiano did a terrible job as a property manager. If you are going to deal with Benham and Reeves just make sure Francesca isn’t your property manage. My new property manager did a great job. 6 march 2024
Chris · 6 March 2024
Agent replied · 19 June 2024
Hi Chris, we appreciate your custom and listened to your concerns back at the time you mentioned to us and I can see we switched you to a different property manager which I hope is working well for you now.- Emily, B&R
★★★★★ 5/5
TrustpilotExemplary Service from Bentham & Reeves to manage…
We have used Bentham & Reeves to manage a flat we rent out for c15 years. The service we have received in this time has consistently been excellent whether finding tenants, suggesting pricing, dealing with repairs, financial information and statements - on all aspects of our relationship. The information flow has been exemplary with prompt action, feedback and a proactive approach.
RonaC · 11 April 2022
Agent replied · 23 February 2024
Thank you RonaC for sharing your five star rating here and telling us how happy you've been with our letting & property management service over the last 15 years. We are thrilled to hear you find the service so prompt & exemplary, we are all very encouraged by this. - David M, B&R
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service! Tanya and the team have alsways been friendly and very helpful
Elson · 31 March 2022
Agent replied · 23 February 2024
Thanks very much Elson, we really appreciate your positive feedback and five star rating here. Great to know Tanya is doing a good job with managing the property.- David M. B&R
★★★★★ 5/5
Trustpilotamazing service...thanks to Brett
amazing service...thanks to Brett and his team for helping so much in accommodating our requests and moving us in so quickly
Margaret · 1 July 2020
Agent replied · 23 February 2024
Thank you Ms Tan, it was our pleasure helping you find your perfect home. We hope you enjoy your apartment and Kensington with all it has to offer. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotA good experience thanks to Tanya's approach
As a tenant, Tanya has always been a pleasure to deal with. Over three years she has always been responsive, helpful, and polite and I'm grateful for all her efforts.
Richard · 15 July 2024
Agent replied · 23 February 2024
Thanks for your highly positive feedback Richard and for sharing your five star rating here with the community. We are glad to hear our service is different to other agents, this is what we strive for so we are very pleased to hear this.- David M, B&R
★★★★★ 5/5
GoogleWe have recently used Benham & Reeves and could not be more happy with the service and professionalism we received from Francesa and Thuraya. They responded to us in a timely manner, answering our many questions about our new rental property. We will definitly use Benham & Reeves Knightsbridge again!
Caitlin · 13 April 2023
Agent replied · 23 February 2024
Hi Caitlin, it's great to hear you've had such a good experience renting with our Knightsbridge lettings team. We're pleased you found us helpful and everything went smoothly for you. Thanks also for sharing your five star rating here with our community, its appreciated.
- Emily, B&R
★★★★★ 5/5
TrustpilotThomas at Beaufort Park has been…
Thomas at Beaufort Park has been amazing, he made my buying experience so easy, highly recommended !
Cody · 5 May 2021
Agent replied · 23 February 2024
Thank you Cody, we're really pleased to know we made your buying experience of a London property such a highly positive one. We wish you well with your new home.best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotReview - Service
I have been dealing with Kayleigh for a while now and she always delivers excellent service - she is thorough and actions all our requirements quickly
Glenn · 20 August 2024
Agent replied · 24 August 2024
Hi Glenn, thank you for your kind feedback about the property management service you've been having from Kayleigh, we are thrilled to hear everything is going well for you and appreciate your custom.- Ruth, B&R
★★★★★ 5/5
GoogleWe have nothing but praise for the effortless way (from our perspective!) that Lisa-Jane Stratton effected the renewal of the existing tenant's lease in an extremely smooth and efficient manner.
Barbara · 3 June 2024
Agent replied · 23 February 2024
Hi Barbara, thank you very much for sharing a five star rating here and for telling us about the seamless service experience you've had from Lisa-Jane, Manager of our Knightsbridge and Chelsea lettings team. It's really appreciated.
- Ruth, B&R
★★★★★ 5/5
Trustpilotswift and professional tenant support
Rahim and Anne from B & R provided swift and professional service in renewing our tenancy, handling our queries and concerns promptly. We're so delighted to have them helping us
Vic · 31 May 2024
Agent replied · 19 June 2024
Hi Vic, we're thrilled to hear you've been delighted with the lettings experience and assistance provided by Rahim and Anne. It is a pleasure to be of service to you and we appreciate you sharing a five star rating here.- Ruth, B&R
★★★★★ 5/5
TrustpilotThey are super helpful and cooperative
They are super helpful and cooperative, especially Kyle and Veronica.
Naif · 2 August 2024
★★★★★ 5/5
TrustpilotVery good experience
Very good experience, Rahim did great job and helped me renewing my tenancy. They use the help of a platform called Goodlord so everything can be electrically done.
Tian · 27 June 2024
Agent replied · 24 August 2024
Hi Mr Huang, we're glad our staff are helping you and meeting your service expectations and its good to know our digital system is also serving you well. Thank you for leaving a five star rating here, Rahim is pleased to see this and your kind comments. - Ruth, B&R
★★★★★ 5/5
TrustpilotGreat help in negotiation
Lisa Jane was of great help in helping me negotiate with the landlords. Highly recommend!
Rony · 18 January 2021
Agent replied · 23 February 2024
Thank you Rony for rating our Knightsbridge lettings agency with five stars and the service you have received from Lisa-Jane who runs the branch. We're very pleased to hear this and wish you well with your tenancy. Kind regards, Emily, B&R
★★★★★ 5/5
GoogleThank you Christopher for your attention and very efficient to reply the email quickly and when asked to resolve something about the flat.
Jeanne · 25 February 2016
Agent replied · 23 February 2024
Thank you Jeanne, you are most welcome. Kind regards, Emily, B&R
★★★★★ 5/5
TrustpilotGreat Service
I feel very happy with the service provided, personnel were very attentive to my needs and responded in a timely way. The apartment is as expected and everything flowed very well during my arrival.Thank you
Monica · 17 January 2024
Agent replied · 23 February 2024
Hi Monica, great to hear you've had such a great service experience renting a property with Benham and Reeves, we appreciate your five star rating.- Emily, B&R
★★★★★ 5/5
TrustpilotThomas Grossi at Benham and Reeves…
Thomas Grossi at Benham and Reeves dealt with our flat sale and was excellent. He consistently worked hard from initial viewings to making sure the sale completed which was often a challenge. He was always contactable and we genuinely believe the service we received could not have been any better were we selling a much more expensive property. Thank you!
Loraine · 16 March 2021
Agent replied · 23 February 2024
Hi Lorraine, we are thrilled you had such a positive experience with our Sales team, thank you very much for taking the time to leave feedback and for rating us 5 stars.best regards, Emily, B&R
★★★★★ 3/5
TrustpilotWas very time consuming and back and…
Was very time consuming and back and for the process of getting into the apartment
Julian · 3 December 2024
Agent replied · 24 December 2024
Hi Julian, we're sorry if we fell short of your service expectations. We would like to understand your experience better, can you please drop an email to complaints@benhams.com so we can look into this.- Emily, B&R
★★★★★ 4/5
GoogleA flat hunting with Teresa was really good experience. She helped me a lot to find a good flat in budget.
Adrian · 25 February 2014
Agent replied · 23 February 2024
Thank for your five star rating. It's appreciated by all of our Knightsbridge property team.
- Emily, B&R
★★★★★ 5/5
TrustpilotGenerally the company has been very…
Generally the company has been very good, but I would particularly like to mention Abbas Efir, who I have dealt with over many years. He has always been extremely helpful and courteous and very efficient at sorting out any queries I may have.
Ruth.cowanhotmail.co.uk · 4 May 2023
Agent replied · 23 February 2024
Hi Ruth, thank you for this wonderfully positive review. Abbas and the property management team are very pleased to see this. Courtesy is important to us as well as meeting service expectations, so thank you for mentioning here.- Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
