Seymours Estate Agents Knaphill reviews

★★★★★ 5/5

Trustpilot

Great company to deal with

Our experience with Seymour’s was very positive, they were very proactive in presenting our property that resulted in a sale quite quickly. Thank you to Anthony and the team

G · 30 January 2024

★★★★★ 1/5

Trustpilot

Utterly rude and unprofessional

A viewing was arranged for a rental property. I was told a time via telephone to then receive a confirmation email which stated a different time, I can live with that. I get to the property and no agent is visible but a resident is in the home by the window. Another person arrived with children to view the same property. After a few more minutes a man opens the door and stares, I ask if he is the agent and he says he is the colleague of the agent. I explain I think there is a mix up as my appointment was 5 minutes ago and another person has arrived to view, he replies no problem we get as many people in as possible. I said oh I wasn't made aware others will be viewing with me and it was a little uncomfortable. His reply "you're confrontational!" I said that's rather unprofessional and he repeats that I am confrontational. He then proceeds to tell me to go wonder round, I asked if he wants me to view the house on my own, he said "no you go walk about and I'll follow or I'll be in your way" I said that's a different way of viewing and I'm not comfortable roaming around someone's property like that and would at the very least would expect him to tell me about the property, he repeated I was confrontational and then sarcastically said "THERE'S THE BATHROOM!" I replied I think I will leave and he retorted good I think you should. I will never rent any property from Seymours thanks to the most unprofessional, arrogant, lazy and rude 'estate agent' AARON!People's houses deserve respect and Aaron lacks respect in abundance. I didn't appreciate an email asking me to "put in an offer" before I had even viewed the property either!

Susan · 23 November 2023

★★★★★ 5/5

Trustpilot

That house with the pink door

I found everyone on the team at Addlestone Seymour’s to be amazing it’s been a pleasure using them to sell our home and I couldn’t recommend them enough. Also a massive thanks to Anna ,James ,Adele and Michelle

Aston · 20 June 2023

★★★★★ 5/5

Trustpilot

Professional Proactive Service

Professional Proactive Service I have been very impressed with the service I have received from Seymours. They were proactive from the beginning. James came very prepared for our first meeting & left me feeling much more confident of progression than I had with my previous estate agent.JP has been excellent from the start from his initial call introducing himself . He has always kept me informed & I haven’t felt as though I needed to chase him.

LK · 26 January 2024

★★★★★ 5/5

Google

I would just like to say a big thank you to Ian who has been helping my partner and I find our first home. He’s been professional, polite and he is an asset to the Seymour’s Knaphill team!

Jodie · 18 June 2023

★★★★★ 5/5

Trustpilot

Seymour's Ripley

Professional service from Ethan and the team at Seymour's Ripley, very good communications, plenty of viewings and a quick sale.Absolutely recommended them

Mick · 6 June 2024

★★★★★ 5/5

Trustpilot

Friendly and efficient team

Friendly and efficient team at Lightwater. Sold my property after 4 weeks so am delighted with the service. James, Jonny and Alex were great

Gerry · 23 April 2024

★★★★★ 1/5

Trustpilot

Repeated Poor Service

Regrettably, I've experienced a significantly subpar level of service. Virtually every aspect of the process has encountered obstacles:- The property was mistakenly listed as unfurnished, despite being fully furnished.- The initial check-in report inaccurately classified the property as unfurnished with security keys missing.- When I inquired about the inventory, I was informed that one wasn't necessary. It took an astonishing two months to finally receive an inventory, which turned out to be inaccurate. My follow-up requests were met with delays and, disappointingly, they repeatedly sent the same incorrect inventory. It took an additional month to finally receive a corrected inventory after I had to painstakingly compile a list of missing items myself.- Instead of providing at least 1 comparison quote for necessary works, they only offer a single quote, failing to ensure a fair market value comparison.- Communication errors were prevalent, with emails sent to incorrect addresses and response times stretching into weeks, rather than days.- Even the tenants struggled to elicit timely responses.- To make matters worse, the designated property manager failed to offer any apologies.- Despite claims of having resolved issues with the freeholder, they were unable to provide any written evidence upon request.- Finally after canceling the "fully managed" service and requesting an appropriate fee adjustment due to the absence of expected service quality, they still could not manage to make this amendment and are still charging me.I have taken over the property management myself, and it has proven to be significantly less time consuming.

Helen · 2 November 2023

★★★★★ 5/5

Trustpilot

Surbiton Branch

I had the easiest and hassle free experience with Seymours Surbiton , with the impeccable help of Annabelle Bond who was very professional and informative . She carried out a viewing and helped me assess my options.

Angela · 23 August 2025

★★★★★ 5/5

Trustpilot

Very good estate agents

We found Seymours very easy to deal with. Megan was vary helpful and they sold our property very quickly. On the whole I would highly recommend Seymours estate agents.

Andrew · 3 January 2024

★★★★★ 5/5

Google

Really lovely agent to work with! With a baby on the way we were in a slight hurry to get into a property quickly. We had viewings with other agents but quickly found the offering at Seymours to be a lot more desirable, not to mention the …

Gabriella · 16 April 2025

★★★★★ 5/5

Google

Seymours Knaphill have been excellent. Staff were friendly and supportive at all times. They achieved a quick sale and then worked tirelessly to keep viewings going after the first sale fell through, so it wasn't long before we had a second offer. Seymours have a dedicated 'back room' team, which means that the agents can focus on the task of getting your property sold. This works very well.

Dental · 24 June 2024

★★★★★ 5/5

Trustpilot

Andrew has been absolutely great at…

Andrew has been absolutely great at keeping me in touch with everything so far.

Julie-Ann · 2 October 2024

★★★★★ 5/5

Trustpilot

Great service

We had a really lovely, friendly experience with Seymours Estate Agents in Dorking. Emma, the agent who helped us with our purchase of a beautiful cottage in Mickleham, was so nice to deal with. She kept us up to date on everything we needed to be aware of. From start to finish it was very professional and even in a very stressful time when buying a house, we felt very lucky to have had such nice people to help us get the home we now love. I would highly recommend Seymours. Jo and Terry Mickleham

Josephine · 14 October 2023

★★★★★ 5/5

Trustpilot

Provided an excellent service

Excellent service and advice from start to finish of the house selling journey. This was especially important during the recent difficult period to sell a house.The Seymours team were always available, very responsive and kept me fully informed right up to the day of completion. Thanks especially to Mark during the early stages and to Alan as we moved towards completion. Choosing an estate agent is a difficult decision but I was very happy to have chosen Seymours.

David · 28 November 2023

★★★★★ 5/5

Trustpilot

Very straightforward and easy to deal…

Very straightforward and easy to deal with. Everything was set out very clearly from the beginning. Great communication and updates. Krisy is a great asset to the company and supported both parties in ensuring that the sale completed smoothly.

Linda · 28 March 2023

★★★★★ 5/5

Trustpilot

House sale: excellent communication …

I had an excellent house selling experience with Seymours Knaphill. From start to finish their communication was timely, professional and pro-active. Every member of the team I dealt with was equally effective and professional. Our house sale fell through twice and each time they found new buyers, communicated and advised in a logical, experienced-based and sensible manner. I can highly recommend selling your house with them

Gregory · 20 July 2024

★★★★★ 5/5

Trustpilot

Great experience

James and the team were friendly, helpful and never pushy. Our offer was accepted quickly and they were a great help communicating with our sellers when we needed to speed things along. Would recommend!

Nicola · 15 August 2023

★★★★★ 5/5

Trustpilot

The team at Seymours were great

The team at Seymours were great! They really supported us through the process, especially when it came to a fantastic mortgage broker! Chris was really flexible letting us getting numerous quotes / surveys before completion. Would recommend Seymours!

Hayley · 22 April 2023

★★★★★ 5/5

Google

The service we received from Mark Liney of Seymours Knaphill was first class. Would have no hesitation of recommending Mark.

Roger · 12 June 2024

★★★★★ 5/5

Trustpilot

Great experience for sale and purchase

Great activity from start to finish with plenty of viewings for my sale through to completion. The whole team contributed during and after sale agreed with continuous follow up, sound advice and great communication throughout.They also understood what I was looking for in my purchase and showcased very relevant properties around my specific needs.Above all, a great experience and my thanks to all the team for their hard work and efforts in securing my sale and purchase.

Kay · 11 December 2023

★★★★★ 5/5

Trustpilot

Excellent service

During our recent house sale we received an excellent service form the Seymours Team. Adam set a realistic price for the property and he and his colleague Chris achieved the price we wanted to achieve. The support from Clive throughout the process in liaising with and chasing up the lawyers, our purchasers and also those connected with our own house purchase was excellent and really drove forward the whole process.We were impressed with the service received and a very big thank you to the entire team. We would highly recommend them.Tim & Alla

Tim · 1 October 2023

★★★★★ 5/5

Trustpilot

Service from Seymours was absolutely…

Service from Seymours was absolutely fantastic from the initial marketing of the property through to sale completion. Seymours were very responsive throughout the process and kept us fully informed. Would have no hesitation whatsoever in dealing with Seymours/Burpham again should the need arise. Would happily recommend Seymours/Burpham to others looking to buy/sell properties in the Burpham area.

Gary · 5 December 2024

★★★★★ 5/5

Trustpilot

Brought us home.

Fantastic service from Stewart and the team helping sell our house and move back to the village we wanted. Through the choppy market of the last 18 months they found us our forever home.

Gareth · 8 August 2023