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Seymours Estate Agents Knaphill reviews

4.4

★★★★★ Great

782 reviews across 2 platforms

25 High Street, Knaphill, GU21 2PP

Seymours Estate Agents's Knaphill office at 25 High Street is rated 4.4 out of 5 across 782 reviews on two platforms, including 164 Google reviews rated 4.9.

Google logo

4.9 / 5

164

Reviews on Google

This office

Trustpilot logo

618

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Knaphill office, from every platform, shown as written. First names only.

5/5

Google

We wanted to thank Aaron from Seymour’s for his excellent support and guidance . We do value his professional approach and honest advice and we firmly believe Aaron is a great asset for Seymour’s .

Kristina · 14 April 2026

5/5

Trustpilot

Highly recommended!!

I recently bought my flat with Seymours Estates. My estate agent Clarissa was absolutely incredible. She was so sweet, thoughtful, could always keep me calm when things got stressful..I was selling a flat with another agent at the same time. The difference was striking. With this comparison, I realized how proactive an agent could be. I was so lucky to have Clarissa with me during this long journey. Her kindness warmed my heart.Seymours is very lucky to have Clarissa as an employee. She is really an asset. Thank you Clarissa, thank you Seymours, I could not recommend them highly enough!

T · 31 March 2023

Agent replied · 14 June 2024

Clarissa is a star! Thanks for highlighting the fantastic work she does as part of the Woking team

5/5

Trustpilot

A really good level of service and support

Our purchase was long-winded and complicated but Seymours Dorking were always there to help and push things along, as much as possible. A special thank you to Emma who was helpfully proactive during this time and continued to be of assistance to us, regarding local information etc, after the sale.

Colin · 9 December 2024

Agent replied · 24 December 2024

Thank you for your kind words! We’re glad the Seymours Dorking team could support you through what sounds like a challenging process.Emma will be delighted to hear how much you appreciated her proactive help, both during and after the sale.If there’s anything else we can assist with, please don’t hesitate to get in touch.

5/5

Trustpilot

We finally got there!

Lucy has been very helpful throughout. She had a great understanding of my needs initially from showing me quite a few properties and although I missed out on three sales for various reasons, eventually we have had success. Thank you Lucy!!As a company, Seymours have been supportive and helpful throughout.

Maria · 2 December 2024

Agent replied · 22 October 2024

Thank you for your review! We're pleased to hear that Sam was able to provide the support you needed and ensure a smooth process. It's great to know he took extra care with your mobility needs. If you need anything else, we're here to help!

5/5

Trustpilot

Happy Buyers

Seymour’s have been outstanding in helping us secure an offer on our first home, we received a call from Seymour’s within 30 minutes of us sending in our enquiry through via Rightmove, a viewing was arranged for the next Tuesday. On the day of the viewing the agent was prompt and on time and it was clear that he knew the property as he was well informed and able to provide us with plenty of info as well as answer any questions we had. The experience was very pleasant and we loved the property. We called Sarah to put an offer in first thing in the morning. Sarah was always friendly, polite, professional and calm. She was so helpful and lovely, she really made the whole process much smoother as she took some time to get to know us and to understand why we loved the property. Our offer was accepted and Sarah broke the news to us and was equally as happy for us! Thank you to all the team for Making this happen!

Paula · 3 March 2023

Agent replied · 14 June 2024

Thank you for taking the time to leave such a wonderful review of your experience with Seymours. We're thrilled to hear that we were able to help you secure an offer on your first home.At Seymours, we understand that finding the perfect property can be a daunting task, which is why we aim to provide our clients with a hassle-free and enjoyable experience. We're delighted to hear that our team was prompt, knowledgeable, and able to answer any questions you had during the viewing.We're also glad to hear that Sarah was able to provide you with excellent customer service, making the whole process much smoother. Our team takes great pride in providing a friendly, professional, and calm service to our clients.We appreciate your kind words and are delighted that you chose Seymours to help you find your first home. Congratulations on your offer being accepted, and we wish you all the best for the future.

5/5

Trustpilot

Safe & Professional set of hands

We have a small portfolio of properties and have worked closely with Jamie at Seymours for a number of years having instructed them to look after all our letting and management.We have found Jamie to be professional and proactive in ensuring our properties are well let to reliable tenants, and whether markets are stable or volatile Jamie has maintained a level head in advising the best course of action for us.As and when any issues arise, Jamie and his team attempt to resolve them swiftly and amicably and I’ve always found him to have our best interests at heart.We continue to work with Jamie, and Seymours and would highly recommend them to any property owner looking for a reliable set of hands in sales, letting or management.

Paul · 16 February 2023

Agent replied · 14 June 2024

Thank you for taking the time to write this review. We're thrilled to hear that you've had a positive experience working with Jamie and the Seymours team for the management of your property portfolio. It's great to hear that Jamie has been professional, proactive, and provided you with reliable advice. We're glad to have been able to provide you with excellent service and look forward to continuing to work with you in the future.

5/5

Trustpilot

Exceptional Service and Support from Seymours

As first-time buyers, we were quite overwhelmed by the whole process. We weren’t very impressed with how the realtors understood our needs; they kept sending us random properties just to make a quick sale. Seymours really stood out at this point. Aaron was there from day one, not only through email but also calling regularly to ensure he understood exactly what we were looking for in our perfect home. It only took us a week to decide on our dream home, and the entire process went smoothly. We’re now in the middle of the legal process, and Aaron is still there, answering every question I have. I highly recommend them.A special thanks to their talented young team member, Tom, who showed us the house. He was friendly, professional, and although he’s young, he already seems to have a wealth of experience. I’m sure he’ll be their new star someday! :)

Cem · 20 December 2024

5/5

Google

I recently purchased my first house with my partner and had a fantastic experience with Seymours throughout my buying process. Jeff was great, showing us around multiple properties and providing a excellent knowledge of the area and the …

Freddie · 16 April 2025

Agent replied · 16 April 2026

Thank you for a such a great review

5/5

Google

My partner and I recently purchased a house through Seymour’s Knaphill, and they are hands down the best estate agent company we've ever worked with. The team was incredibly responsive and helpful throughout the process. Despite not being their direct client, they treated us exceptionally well, and thanks to their efforts, we secured the home of our dreams in record time. Special thanks to Krisy and Mark for their outstanding support and assistance.

Eoin · 22 August 2023

Agent replied · 17 June 2024

Thank you for the kind review. You've been a pleasure to work with and we wish you all the best in your new home.

5/5

Google

Mark Liney was brilliant. I cannot fault anyone from the Knaphill Seymours branch. They've looked after me very well, taking me through my first property sale. Everyone was very quick to respond to any queries I have had, and I was able to call and chat to people in the office also. Thank you everyone for all your help.

Katie · 12 June 2024

Agent replied · 23 August 2024

Katie Harris, thank you so much for the positive review!

5/5

Trustpilot

Best estate agent

My partner and I recently purchased a house through Seymour’s Knaphill, and they are hands down the best estate agent company we've ever worked with. The team was incredibly responsive and helpful throughout the process. Despite not being their direct client, they treated us exceptionally well, and thanks to their efforts, we secured the home of our dreams in record time. Special thanks to Krisy and Mark for their outstanding support and assistance.

Eoin · 1 August 2023

Agent replied · 14 June 2024

All we want to do is to treat people the same way we hope to be treated ourselves, regardless of whether you're a direct client or not. Ultimately, we're all on the property journey together so let's all make it the best journey. Thanks for the review Eoin.#yourpropertypartnerforlife

5/5

Trustpilot

Seymours Godalming were without fault…

Seymours Godalming were without fault in the process of selling and buying. The journey in finding my perfect home has certainly been a long one but Tom and the team have been fantastic - professional, knowledgeable and honest which I have found to be quite rare! If you are thinking about selling your home, there is only one agent I would recommend!

Jo · 9 April 2024

Agent replied · 14 June 2024

Wow, that's a lovely review Jo. It's been a pleasure to help you along in your journey. We're not just good with property, we've been in Godalming for years and really feel a part of the neighborhood. We also know all the best places to eat, exercise and learn, just shout!

5/5

Google

Buying a house for the first time is no easy venture, you're navigating completely new terrain, but luckily for myself and my husband we had Ian Lawrence guiding us through. He was great to communicate with, always in a good mood and happy to help. He liaised between us and the sellers with respect and efficiency and we are very grateful. We love our new home! Thanks Seymours and thanks Ian.

Francesca · 21 September 2023

Agent replied · 17 June 2024

Thank you for the positive review. We pleased you are happy in your new home and wish you all the best.

5/5

Google

I was very impressed by the help that Aaron from Seymours Knaphill branch provided me with when I was looking for a property to purchase. I appreciated that he actually listened to what I was looking for and took care to only suggest houses that met my criteria, rather than simply trying to push me into viewing houses that were not appropriate for my specific needs. Overall, I am very happy with the care he took in helping me to find a new home.

Amber · 14 April 2026

1/5

Trustpilot

Still having issues with landlord

Still having issues with landlord. Floor is completely broken and insects are coming through that gaps. And he says this isn’t my fault.

Vipul · 15 June 2026

5/5

Trustpilot

Efficient and responsive

We dealt with Paige at Seymour’s for our next home purchase, and she has excelled throughout the whole process, excellent communication, responsive and genuine, which goes a long way when you are buying or selling a property, Paige is a true credit to Seymour’s and if we move again, will be the only choice of agent

Emma · 2 July 2024

Agent replied · 24 August 2024

Thank you for sharing your wonderful experience Emma. We're thrilled to hear that Paige provided excellent communication, responsiveness, and genuine support throughout your home purchase. She is indeed a true credit to Seymours. If you move again, we would be honored to assist you once more. Thank you for choosing Seymours!

5/5

Trustpilot

Angela was great thank you for all your…

Angela was great thank you for all your help .

Zivko · 3 September 2026

5/5

Trustpilot

Seymours Haslemere sale of property

Paige in Haslemere has been a real support over the period of viewings at our home and has given sound advice and support throughout. Seymours and the team led by Joss continue to be excellent as we begin the process of collating the paperwork for the sale of the property and working alongside the buyers.

V · 9 July 2024

Agent replied · 24 August 2024

Thank you for your kind words! We're delighted to hear that Paige & Joss have been such a support throughout your viewings. We're here to assist every step of the way!

5/5

Trustpilot

Fast and efficient

Seymours in Burpham, Guildford were fast and efficient in their dealings, both when arranging viewings and the admin needed after my offer was accepted by the seller. Also, they had a great range of properties to show me that gave me an excellent choice. All round they provided an excellent service.

Mark · 10 September 2024

Agent replied · 22 October 2024

Thank you, Mark, for your positive feedback! We're really pleased to hear that the Burpham, Guildford team provided you with efficient service and a wide range of property options. It's great to know that everything went smoothly for you from viewings through to the admin process. We appreciate your recommendation!

1/5

Trustpilot

Very very disappointed with the Letting…

Very very disappointed with the Letting side of Seymours. Visited the property and could see it wasn't clean inside, garden unkempt, packed with furniture, decking a Health and Safety hazard etc.The Agent confidently assured us that:1. Seymours would carry out an inspection prior to the letting and that the following would be in place.2. The property would be deep cleaned before we rented it unfurnished.3.. The dangerous decking would be fixed. Before rental.4. The property would be completely empty.5. The garden would be tidied up.We arrived at the property on the handover day (with all of our possessions arriving 40 minutes later) to find:1. The whole house was dirty, sinks, toilets, cooker, food residue in cupboards, kitchen cabinet door missing, clip on plastic door coming away, the list goes on.2. The decking had not been made safe. 3. There were two large dirty 3 seater sofas taking up a large portion of the lounge.4. The garden had not been touched and was very overgrown.5. The kitchen sink was completely blocked.(Subsequently On day 2 we had to deal with hundreds of flies presumably emerging from the food which had been dropped in the small gap alongside the cooker ).This created huge problems as we could not delay arrival of our furniture and possessions and had to have our belongings delivered into a dirty house and ask our removal men to move the big sofas into the garage which prevented us storing boxes in there.It isn't worth going into the timeline, just to say that the response from Seymours was completely unacceptable. Apparently Seymours don't do the inspection but outsource it and didn't brief the company with the rental agreement. All we were repeatedly told is that Seymours were only the Letting Agent but were not managing the property so when we were quoted the guarantees, apart from the decking which was Contractual, the Agent was just repeating what the Landlord had promised. This was never made clear to us at the viewing or we would never have agreed to pay 6 months rent upfront. We would have just paid the deposit and one month to give us more leverage.When we finally received the Inspection Report it confirmed that the house was dirty, in poor repair etc. and the photographs bear testament to that.We feel very let down, it took days and days plus hours of work to get the house clean enough to live in, 5 days to get the sofas removed and weeks to get the decking fixed. Your letting Agents need to make it quite clear to potential renters if they are just repeating words spoken by a Landlord rather than giving the impression that they are giving guarantees by Seymours.

Carol · 15 September 2022

Agent replied · 14 June 2024

Dear Mrs Clark, We are sorry to hear you were let down by the landlord of the property. We believe that we offered a very good service securing you the property and arranging all relevant paper work and references in a short turn around period. We went above and beyond to help you fill out the r eferences, and we can only apologies that you were let down by landlord not fulfilling his obligations in readiness for your move date. We do now understand the landlord has now fulfilled his obligations since you have moved in. Sorry that the landlord let you down, and we wish you all the best in the future.Aaron Williams, Lettings Manager, Camberley

5/5

Google

Aaron Stone has been outstanding in helping us find our next home. He took all our requirements into account when selecting suitable properties, and the viewings were organised brilliantly. We had a fantastic experience and are truly grateful for his time and effort.

Carol · 16 December 2025

1/5

Trustpilot

Unprofessional and GDPR breaching

*updated March 26* Despite asking repeatedly for them to delete my details from their database and never contact me again, and despite the message below, I received ANOTHER sales call. Do not trust them with your details as they clearly don't understand their GDPR obligations or care about individuals.

Jen · 3 March 2026

Agent replied · 23 November 2025

Thank you for taking the time to share this, and I’m truly sorry for the experience you’ve had. What you’ve described isn’t how we want anyone in our Neighbourhood to feel. Your viewing being cancelled at short notice, followed by emails that weren’t relevant to you, is understandably frustrating. We’re normally very hot on updating our records and removing people the moment they ask, so this sounds like a genuine oversight on our part, but that doesn’t make it any less annoying for you, and I completely understand why it’s left a bad impression. I’ve already passed your feedback to the Guildford team so we can make sure your details are corrected and the emails stop straight away. We’ll also look into how this slipped through, as we do want to get this right. Thank you again for raising it. We really do appreciate the honesty, and we’re sorry this was your experience with us.

5/5

Google

We purchased our 1st property through Seymour’s Estate Agents Knaphill in 2013, the levels of service provided by Jeff and wider team to re sell in 2023 was amazing alongside the onward purchase of a property they were also listing. We didn’t need to look elsewhere when selling and buying because of our original positive experience in 2013. Thank you Jeff, Mark, Ian, Toby and Anthony

Damian · 21 September 2023

Agent replied · 17 June 2024

Damien you and Rebecca have been a pleasure to deal with again

5/5

Trustpilot

We recently purchased our first home…

We recently purchased our first home via Seymours in Guildford and could not be happier with the experience. From the initial contact to completion, they demonstrated professionalism and expertise. In particular a special thank you to Clive and Jasper who supported us throughout the process. Overall, we would highly recommend Seymours. Thank you!

Gemma · 17 June 2024

Agent replied · 24 August 2024

Thank you so much for your wonderful review Gemma. Our team strives to provide exceptional service, and it's great to know that Clive and Jasper were able to support you throughout the process. Your recommendation means a lot to us. Congratulations on your new home, and thank you for choosing Seymours!

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Read Seymours Estate Agents's Google reviews

Questions about Seymours Estate Agents Knaphill

How many reviews does Seymours Estate Agents Knaphill have?

Seymours Estate Agents's Knaphill office has 782 reviews across two platforms: 164 on Google, 618 on Trustpilot (across the whole business).

What is Seymours Estate Agents Knaphill's rating?

Seymours Estate Agents Knaphill is rated 4.4 out of 5 across all 782 reviews, and 4.9 out of 5 on Google from 164 reviews.

Where is Seymours Estate Agents's Knaphill office?

Seymours Estate Agents Knaphill, 25 High Street, Knaphill, GU21 2PP.

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