Seymours Estate Agents Knaphill reviews

★★★★★ 5/5

Trustpilot

As first time buyers

As first time buyers, we could not recommend Seymour’s enough! We found our first family home through them in Guildford. All staff we dealt with at the Burpham branch were so helpful and incredibly considerate and patient. When things weren’t going quite to plan, we found their support invaluable. They were quick to respond and also assisted in moving the sale forward by communicating well with all parties involved. A special mention for Alex and Adam!Thanks again for being friendly, approachable and supportive in what can be a bit of a stressful circumstance at times!We are incredibly happy to finally be in our very own family home, after many years of hard work and saving whilst negotiating the crazy rental market. We will be back again in the future I’m sure, if and when the time comes for us to sell up and move on!A big thank you from us and our two boys, from the comfort of our new home!

Lindsay · 3 March 2024

★★★★★ 5/5

Trustpilot

They got us the deal we wanted!

The guys at Seymour’s Knaphill (Jeff, Anthony, Ian and Toby) worked exceptionally hard to sell our property at the price we wanted. It was a difficult market for selling in 2023-24 but they managed to bring in many viewings (average 1-2 per week) and 4 offers from 4 different prospective buyers before we agreed on the sale. This was really good volume in a “difficult” market. We were really impressed and happy that they understood the market as well as our wants and needs. The 1% fee is also reasonable. I would definitely recommend Seymour’s Knaphill and would certainly use them again!

Kathryn · 9 February 2024

★★★★★ 5/5

Trustpilot

Outstanding service and support

We’ve finally completed on the sale of our flat in Guildford, thanks to the hard work and perseverance from Seymour’s Guildford. After one buyer falling through due to mortgage challenges the team at Seymour’s jumped back in, found a new buyer and continued to push to finalise the sale. A special call out to Clive Gee, our Client Services Manager, who was with us all the way - a huge thank you Clive!

Shaun · 21 June 2024

★★★★★ 2/5

Trustpilot

The agent asked for debit card details in the e-mail

Had a really controversial experience with Guildford branch. We contacted the agency through the rightmove website and they came back on the phone and e-mail (the fact that they didn’t pay attention to the request not to call but to write the e-mails is another story) and we booked some flats to view. The properties they showed where really nice, and we liked one of them very much so decided to proceed with the offer, and here the strange things began. So, we completed the form to send to the landlord, the agent returned to us to confirm the details and to ask for our debit card information (16-digit card number, expiry date, 3-digit security code) which already looks quite suspicious. We asked why would they need those details, and the answer was - this is a commitment to your offer and no money would be processed unless the offer is actually accepted. Too much of commitment to me. We refused to provide those details for obvious security reasons. The next morning we got several text messages from stripelink with some confirmation codes and also there were some missed calls from the agents. When we asked if those stripelink messages were from the agency, the answer was, no, and by the way you offer was rejected because the landlord is allergic to pets. Oh, what a coincidence.

Julia · 11 November 2025

★★★★★ 2/5

Trustpilot

Never let them manage your contarct

We used Seymours as a letting and management agency for our house while we were abroad. They did a good job on the letting side but were absolutely useless as management agents. I would never get them to manage anything for me again. As an example, the first email contact I had with them described a house I struggled to recognise as they had designated various rooms to uses with which we were not familiar.

Sam · 26 August 2026

★★★★★ 2/5

Trustpilot

Don't expect much

It all started off well with a quick offer, I'll give them that. After that they got the job done in the end but that's about it. The service was lacking in personalisation - always rushing on the phone to the point that it was rude. If they'd spent more time listening, we wouldn't have been in the position that they didn't know we were trying to complete on the purchase of a property the same day, which added stress to an already stressful process.

ASN · 29 October 2025

★★★★★ 5/5

Trustpilot

Seymours Haslmere

Great service from the whole team at Seymours Haslemere. We had a number of challenges with our purchase and found the team to be proactive, communicative, transparent and organised. Special thanks to Paige and Joss for their support and professionalism throughout. Prior to buying our property, we also attended a number of viewings with Seymours, who were always punctual and well-informed.

Twr · 21 November 2024

★★★★★ 5/5

Trustpilot

Active and effective sales processing from start to end

Very prompt preparation for sale (photos, description etc)Very quick sale. Best & finals after first weekend realised an offer nearly 8% over asking price. Great cash buyer ready to move. Really active “sales processing” to interface between buyer and seller. Jenny was unflappable, despite a spot of diva stuff from our buyers solicitor. Helped bring it to conclusion in time for when we needed the money.

Stewart · 20 August 2024

★★★★★ 5/5

Trustpilot

Exceptional Customer Service

To begin with, we were extremely sceptical regarding Estate Agents, due to a past terrible experience with another company. When we first met Mark, he was very professional and friendly, putting our minds at ease and actually said that he WOULD sell our property. We were still doubtful to begin with, but true to his word, Mark and his Team successfully sold our house. We cannot thank Mark and his team enough, for their professionalism, support and reassurance. There were a few problems along the way with other parties, however, we were kept informed of all developments and how the sale was proceeding.We fully recommend Seymours if you are thinking of selling your property. Mark, Alan, Billy, Helen and the rest of the Team should be really proud of their commitment and Customer Service. Cheers guys, it was a fantastic experience!!

Machine · 8 November 2023

★★★★★ 1/5

Trustpilot

Seymours 5-star reviews are fake

No true people will ever give this company 5 starts ! simply impossible ! totally impossible !Seymours 5-star reviews here on Trustpilot is made by them self.It is so easy to see if you read between the lines and check the patterns. So fake! To anyone who wants to cooperation with Seymour in Surbiton, London. I can just say: Don’t do it ! This kind of behaviour I experience from the staff is most rude and unprofessional I ever saw.

An · 24 October 2023

★★★★★ 5/5

Trustpilot

Having recently both sold and purchased…

Having recently both sold and purchased through Seymours in Staines I would highly recommend them. Mark and his team were both personable and professional. They stayed on top of the whole process providing guidance and reassurance when necessary. One simple thing that made them stand out was that everyone in the office seemed to know who we were and who was looking after our case and someone would always call back. More often than not, however, they would proactively be calling us. Given the difficult climate, there were a few unexpected ‘bumps’ along the way but we feel that Seymours did an outstanding job in coordinating the process and chain.

CF · 20 October 2023

★★★★★ 5/5

Trustpilot

Sold in a short time and was fairly painless

With their wealth of experience Seymour’s gave good advice and tried to make the whole process of selling our house as painless as possible over the shortest possible time. We read that on average it tasks 19 viewing before you might get an offer - in the space of about 2 weeks we had about 25 viewing before the offer that lead to sold stc. Which we were pleased with in the current housing market. Jeff and team were punctual and courteous and let us know if there were any changes to viewing. I guess I was expecting more feedback for each of the viewing but I understand that if people are not interested for whatever reason there is not much you can do about it - so just move on.

Nicky · 12 September 2023

★★★★★ 5/5

Trustpilot

5* Experience as first time buyers!

We felt very supported by the Seymours team throughout the whole process of buying our first house. They showed us multiple listings we’d seen online, but it was one of the agents, Anthony, who recommended us to look at a property we thought was out of reach, which ended up being the absolute perfect fit - we’re so pleased we took his advice and gave it a shot! As we were first time buyers, we needed some guidance throughout the buying process and we couldn’t recommend this team more, particularly Krisy. All of our queries were addressed immediately and we trusted Krisy - she gave us confidence working with our solicitors by sharing her knowledge on the process and supported us all the way to completion.A big thank you to all the team we worked with, we wouldn’t have got our new home without you!

Hayley · 19 August 2023

★★★★★ 5/5

Trustpilot

Renting with Seymour

I had a fantastic experience with the Seymour team, led by Oli Parkin, who brought a truly personal touch to the whole process. From the day I first viewed the house to the day I moved in, it took just six days. Oil even provided his personal WhatsApp contact, which is rare in the UK. My sincere thanks also go to Holly Summers for all her help along the way.

Sneer · 19 August 2026

★★★★★ 5/5

Trustpilot

I have been searching for a suitable…

I have been searching for a suitable property for many months so have had dealings with all of the estate agents In & around the area . I have found Seymour’s to be the most professional , friendly & the level of communication has been superb . I have been kept in the loop & updated at every point & I have appreciated that immensely . Lack of communication has been an issue with other estate agents . Gary has been especially helpful & so too has Simon .

Mrs · 25 July 2023

★★★★★ 5/5

Google

This is the second time, we have used Seymours Knaphill over the last 3 years. Once again, our experience has been fantastic. Their whole team is highly professional and committed to provide the best service. Huge thanks to all, for their wonderful work in particular to Anthony, Ian and Krisy. We highly recommend using Complete Mortgages and Shoosmiths Solicitors Conveyancing Service, both suggested by Seymours. There is great communication among all of them and this means less chasing and less stress. Thanks again and keep up your great work, S Dar

S · 18 June 2023

★★★★★ 5/5

Google

I have recently completed a sale & purchase both through Seymours Knaphill. I have found the team to be extremely helpful & knowledgable from the very beginning right through to the end. I dealt with many other agencies in my property search and Seymours were by far the most professional & competent. I would like to say a special thank you to Simon Stone who took us on many viewings and provided us with a non pushy sales approach. He also stepped in when our original buyers fell through and personally did the 2nd open day to sell our house again, so we didn’t lose the house we were buying. Also big thank you to Krisy - who I spoke to on a seemingly daily basis in the final month of completion. Highly recommend to all people looking to buy & sell property’s. Ross Dunton

Ross · 18 June 2023

★★★★★ 5/5

Google

We cannot thank the team at Seymours Knaphill enough! The degree of care, communication, and sheer professionalism went far and above our expectations! We live in Australia and our house sale was always going to be more challenging. Mark sold our home and nothing was too much trouble for him. His professional guidance throughout is something we won't ever forget! Krisy - the sales progression manager, literally held our hands throughout the entire 4-month process. On occasion, we were not coping with all that had to be done, yet Krisy was our rock - our soother and intermediary with words of experience and wisdom that we just could not possess. We just cannot thank Krisy, Mark, and the team enough. Amazing people and committed to the very highest customer service. Thank you from the bottom of our hearts!

Colin · 18 June 2023

★★★★★ 5/5

Trustpilot

House Sale in Guildford

A friend recommended I use Seymours for my house sale and I am glad I followed their advice. The Guildford office were professional. efficient and pleasant to deal with, particularly Simon, Clive and Fiona. Seymours arranged a good number of viewings and provided useful feedback each time. They were proactive from the outset and kept in close touch with me throughout. I appreciate their hard work to achieve a successful outcome.

Roger · 25 January 2024

★★★★★ 5/5

Google

I was buying my first house, and Anthony White and Sandra Mitchell both demonstrated professional agency, making the entire process smooth, stress-free, and highly efficient. Anthony White was incredibly professional and knowledgeable during the house viewing process. As a first-time buyer, I had so many questions, and he patiently explained everything, ensuring I felt confident every step of the way. Sandra Mitchell was outstanding in managing the progress of my house purchase after I confirmed my decision. She was proactive, efficient, and always kept me updated on every stage of the process. Her professionalism and dedication made what could have been a stressful experience feel seamless. I’m so grateful for her support and expertise in making my first home-buying journey such a positive one!

Tsz · 11 February 2025

★★★★★ 5/5

Trustpilot

So impressive.

We are so impressed by the service offered by James and his team . Having decided to sell our home after 40 years, we had no idea where to start . James was so enthusiastic, positive and helpful and gave us the confidence to put our house up for sale with Seymours. He understood our situation and advised a realistic selling price and got the marketing underway. Our thanks to Adele and Marina for arranging the viewings and keeping us up date. We are delighted that within the first week a buyer had been found and our house Sold subject to contract. We would not hesitate to recommend James and the fantastic team at Seymours Addlestone ,to anyone thinking of selling their property in this area.

Sally · 6 June 2023

★★★★★ 1/5

Trustpilot

Scam Letters

Keep getting fake letters through my door for the past 3 years saying Mr & Mrs M are looking to buy a house in the area with their 2 kids and are currently living with friends, the same letter for 3 years. They even sent the letter to us about 4 days after the house had finished being built and it continues all these years later. I called for the 4th time today and the Blackwater branch manager had the nerve to ask me why its an issue, he said that he gets pizza leaflets through the door so why should I care? Horrendous, scammers just desperate for business

Jessica · 23 May 2026

★★★★★ 5/5

Trustpilot

Seymours Horsell Are Simply The Best!

After 19 long weeks with a previous estate agent and only 4 viewings, I was a bit disillusioned about selling my property. Seymours in Horsell have been absolutely brilliant from start to finish. They gave me a full and honest appraisal of the market, a competitive price and a fair contract length. Archie was the ultimate professional, turned up on time, called when he said he was going to, friendly and I genuinely felt that he cared. After just a few weeks, I am thrilled to say I have sold and it is thanks to the diligence and care from the whole team who I can’t thank enough. They have helped me realise my dream of moving abroad and I couldn’t recommend Archie and the Horsell Seymours team highly enough.

Donna · 12 May 2023

★★★★★ 5/5

Trustpilot

Outstanding Service from Chris Pyle, Made Our Dream Home a Reality

We had the pleasure of working with Chris Pyle as our sales agent, and he was honestly amazing! We had some very specific requirements, but Chris was patient, flexible, and always kept us updated every step of the way. His dedication and hard work made finding our dream home possible, and we couldn’t recommend him more highly!

Patricia · 7 October 2025