1/5
TrustpilotWorst agency ever
Don't do their job at all. Ignore email don't answer. Have problem with leacking wather from bathroom to kitchen for 4 months.
Trusted Agent profile · Kirklees
Smart Properties Kirklees reviews
★★★★★
1,116 reviews across 2 platforms
58a Market Street, Huddersfield, HD1 4SH, Kirklees, HD1 4SH
Smart Properties's office in Kirklees, at 58a Market Street, is rated 2.8 out of 5 across 1,116 reviews on two platforms, including 303 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Smart Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Kirklees office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotRyan Crawt keep up the good work
Ryan at the Cowgate branch was very helpfuland listened to what we were looking for in a property. Not the usual rush rush situation you find yourself in with estate agents.
1/5
TrustpilotAbsolutely dreadful avoid at all costs
Absolutely dreadful avoid at all costsDreadful company only interested in getting your money used for letting property, hidden extras that they forget to mention. Never return phone calls. Run by inexperienced school kids with no knowledge of the real world
5/5
GoogleVery professional and friendly staff, great service, couldn't recommend more and I plan to use them again!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotExcellent service cannot fault them
Excellent service cannot fault themThey sold our property within days and all completed in just under 12 weeksThe communication was second to none in fact we were kept updated by them more than our solicitor and probate executorHighly recommended
5/5
TrustpilotImogen
Imogen, Jo and the rest of the letting team are very well organised, helpful nothing is too much trouble for them and give good advice. Ten out of tenThanks for your hard work
1/5
TrustpilotRead the reviews below and be …
Read the reviews below and be warned...truly awful outfit, If the dream house you want is with them I wish you luck, but whatever you do NEVER use their in house conveyancing firm, Fosters....You may never get your house,
1/5
TrustpilotUseless in every way
Useless in every way. Poor communication, misinformation, false promises, antagonising and losing our potential buyers, dragging their feet with documentation. Absolutely nothing to recommend them whatsoever. Would give them 5 minus stars if it were possible
5/5
TrustpilotVery good follow up to issues I have…
Very good follow up to issues I have with my buy to let property. Pleasant and professional staff a pleasure to deal with. Stephen Voyce
5/5
TrustpilotThe Agents are so polite and help
The Agents are so polite and helpful. They take their time to answer questions and show you around the property.
1/5
TrustpilotThe worst awful experience
The worst awful experience. They are ridiculously lazy and I am fully convinced all the reviews are fake.
1/5
TrustpilotBunch of amateurs.
Sat waiting outside the house for a viewing, only to get a call 2 minutes before to tell me that they have lost the keys and can we do the appointment later. Amateurs, don’t bother.
1/5
TrustpilotAwful company.
Awful company.Fail to send you what you want and email bombard you with every property in the country.Stay away.
1/5
TrustpilotWorst company I ever met in the…
Worst company I ever met in the property world especially the Attleborough branch in Norfolk they wanted my home on their books then months later no viewings at all
5/5
TrustpilotYork Branch.
Amy at the York branch has been fantastic.She has worked so hard to keep us informed every step of the way. She is a credit to the branch.Thanks again.
5/5
GoogleI contacted from India and it was amazing they got me a property in less then 3 days they didn't waste time.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotDo not trust him
Do not trust him, he only wants more and more money from you,I tried to do a withdraw but he wanted more money. And now MyCionbanking is gone.He is a BIG FAKE!!!
1/5
TrustpilotBy far the worst estate agent i have…
By far the worst estate agent i have ever come across outdated bullying Tactics just to exploit as much money as they can get out of their clients
5/5
GoogleShine service thannks ruby
5/5
TrustpilotBrilliant service from Williams Brown…
Brilliant service from Williams Brown in Grays specially from Debby Black. She was very helpful, professional, friendly and she made my dream come true. Thank you very much Debby!!! Highly recommended!!!
1/5
TrustpilotBraintree branch
Braintree branch - awful service. Had to call them to get an update after a viewing, I waited a week before doing so. Please avoid them if you are in Braintree.
1/5
TrustpilotUnthank Road branch
Unthank Road branch, Norwich - easily the worst agents I have ever dealt with. Seem to pride themselves on their own incompetence. Do not use under any circumstances.
5/5
TrustpilotExcellent
Excellent, highly professional and friendly service throughout. They took all lot of the usual stress and worries away for me!
1/5
TrustpilotDon’t give me back holding deposit…
Don’t give me back holding deposit ‘’for any reason’’.Communication 0.I’m sorry because I dont read this reviews before apply.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Smart Properties Kirklees
How many reviews does Smart Properties Kirklees have?
Smart Properties's Kirklees office has 1,116 reviews across two platforms: 303 on Google, 813 on Trustpilot (across the whole business).
What is Smart Properties Kirklees's rating?
Smart Properties Kirklees is rated 2.8 out of 5 across all 1,116 reviews, and 5.0 out of 5 on Google from 303 reviews.
Has Smart Properties won any awards?
Yes. In The Trusted Agent 2026 awards: Smart Properties, Kirklees won Gold.
Where is Smart Properties's Kirklees office?
Smart Properties Kirklees, 58a Market Street, Huddersfield, HD1 4SH, Kirklees, HD1 4SH.
