Every review we hold for the Kirklees office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleThanks to Charlotte and Leanne at the Linthwaite branch for their professional approach to selling my house.
Under the very trying circumstances we are all in at the moment they both made the sale go as quickly as possible.
Thank you.PositiveProfessionalism
Linda Β· 25 October 2020
Agent replied Β· 25 October 2024
Thank you so much for your review, I know it wasnβt the most straight forward of sales but we got there in the end. Take care, Charlotte & Leanne
β
β
β
β
β
5/5
GoogleWe recently sold our property through Ryder & Dutton, the level of service provided from both Leanne and Nichola was first class. They advised me on multiple occasions, advising what stage the sale was at, assisted with any enquiries I made, couldn't fault them. Would highly recommend them.
Vicky Β· 11 October 2023
β
β
β
β
β
5/5
GoogleCharlotte and Leanne were incredibly helpful with the purchase and the negotiation of my new property. I mainly spoke with Charlotte, who was really kind, attentive and just lovely to speak to generally. Would recommend.
Billy Β· 26 October 2021
Agent replied Β· 25 October 2024
Hi Billy, thank you for your lovely review. It was an absolute pleasure to deal with you and I hope you will be really happy in your new home, enjoy those views over the canal. Charlotte & Leanne
β
β
β
β
β
5/5
GoogleMy experience with Ryder and Dutton has been wonderful, they are always available to communicate with, complete all tasks related to the sale of a property in a really time efficient manner and are generally extremely professional. Iβm so pleased with their support in securing a very quick sale of my property.
Sophia Β· 27 May 2024
Agent replied Β· 25 October 2024
Glad we could get your property sold swiftly Sophia, thanks for the reviewπ β¦
β
β
β
β
β
5/5
GoogleHighly recommend. Really friendly and keep in contact all the time. Never had any issues. Great estate agent to deal with. Special thank you to laura , Leanne and Martha.
Dion Β· 17 April 2025
Agent replied Β· 25 October 2024
Thanks for your feedback Dion, glad we could help!π β¦
β
β
β
β
β
5/5
GoogleWe had Leanne come and value our house. She was so helpful, couldn't fault anything. She was very knowledgeable, explaining the process of selling and providing so much information about the current market. We would strongly recommend Leanne.
Emma Β· 25 October 2020
Agent replied Β· 25 October 2024
Thank you Emma, glad you found the meeting helpful and I look forward to working with you in the future.
β
β
β
β
β
5/5
GoogleCharlotte and Leanne were both extremely helpful and always responsive when we needed anything. Excellent service and friendly staff who will go above and beyond.
Angelica Β· 26 October 2022
Agent replied Β· 25 October 2024
Really pleased to read about your experience with Charlotte and Leanne. Thanks for taking the time to leave us this review and we wish you a wonderful Christmas and New Year!
β
β
β
β
β
5/5
GoogleLeanne, Charlotte and team, great communication throughout our purchase, very friendly and helpful, so handy being in the village also, will definitely recommend π β¦
David Β· 26 October 2022
Agent replied Β· 25 October 2024
Thanks for the 5 * rating David!
β
β
β
β
β
5/5
GoogleLeanne Randall
and Charlotte Macdonald
Linthwaite Office
I would personally like to give a huge thankyou to the Linthwaite team i.e Leanne Randall and Charlotte Macdonald for handling the sale of my property. I admit I was unsure at first but I was confidently reassured by Leanne that they would give a top class service and as promised they certainly did that. From day one advertising to completion date, this has been a totally stress free sale, with the team constantly keeping me updated along the way. Highly recommended. Thankyou girls.
AnnettePositiveResponsiveness, Quality, Professionalism, Value
Charlotte Β· 26 October 2021
Agent replied Β· 25 October 2024
Hi Annette. What a lovely review to receive on a busy Monday! We are really pleased you were happy with the service you received from us, thank you very much for taking the time out and writing us a review. All the best, Charlotte & Leanne.
β
β
β
β
β
2/5
GoogleI think that both Charlotte and Leanne are lovely people - very good at supporting and staying positive. Unfortunately I'm not sure what value I received from the sizeable commission I had to pay. They were unable to do all the viewings as agreed, so I did some, and at times there was no communication about important events - eg a viewing being booked without letting me know, and a moving date being agreed with my buyers without my knowledge.
Compared to other estate agents I have used they were delightful, but it was hardly rocket science to sell a house in the current housing market
Sheila Β· 26 October 2021
Agent replied Β· 25 October 2024
Hi Sheila, Charlotte and I were very disappointed to receive this review following the completion of your sale especially as this is the first review we have received in 4 years that wasn't 5 stars. I would like to respond to the points raised and hope that it clears these up for you.
As estate agents we are not responsible for agreeing completion dates which is something your solicitor would arrange. If a date was suggested that you were not happy with then we would like to apologise on their behalf however I understand your circumstances changed which resulted in a delay with the completion. I also note your feelings relating to properties not being hard to sell at the moment however following the unsuccessful marking of your property with another agent prior to us taking over I feel we have done what we promised we would do which was achieve asking price for your property.
At Colne Valley we carry out all our own viewings as we feel this offers the best experience for our customers and also means we can use our local knowledge about the area. On occasion if we cannot accommodate a viewing we offer the vendor the opportunity to do this however we apologise if this made you uncomfortable and we would have been happy to find an alternative time.
I hope you settle well into your new home and all the best.
β
β
β
β
β
5/5
GoogleI have this week sold a property through Ryder & Dutton Linthwaite branch. Just a bit of background - a couple of years ago I tried to sell with another local agent. We had two offers, both of which were then withdrawn (weeks later!) because of finance.
We reluctantly decided to try again, and I'm so glad we went with Ryder & Dutton. They made sure our buyer this time was ready to move, and had finance in place. I dealt with both Leanne and Charlotte, both wonderful, both went above and beyond for me. They helped make the process so stress free.
I would honestly recommend them, please do not be enticed by cheaper agents, it's counter productive, as I found to my cost. All good in the end though. Five stars.PositiveResponsiveness, Quality, Professionalism, Value
Dan Β· 26 October 2021
Agent replied Β· 25 October 2024
Hi Danielle
Thank you for such an informative review. I am sure many people have been in a similar situation and hopefully this will stop others making a similar mistake. We wish you all the best and if you need anything else in the future please get in touch.
β
β
β
β
β
5/5
GoogleI have recently had the pleasure of working with Charlotte whilst purchasing my first home. She was polite, active and supportive through out, I really could not have asked for a better agent.
My solicitor was pretty poor and if it weren't for Charlotte I most definitely would have pulled out and missed out on a lovely home. She kept me abreast of the progress, quickly responded to any queries and reassured me at each step.
I would highly recommend her to anyone, she is a credit to the company and I will definitely be going back to her when it comes to time move/buy again.PositiveResponsiveness, Quality, Professionalism, Value
Kristian Β· 26 October 2021
Agent replied Β· 25 October 2024
Hi Kristian, thank you so much for your review and of course the Baileys! I hope the move over goes well and be sure to send us some photoβs of the changes you do the house. All the best, Charlotte
β
β
β
β
β
5/5
GoogleI'm writing a review for the estate agents Ryder & Dutton and in particular for praising Charlotte MacDonald from Linthwaite's branch. I'm glad the people who we bought from chose Ryder & Dutton, our selling and buying process went ok until our buyer missed the moving and completion date with no warning. Back in June 2021 solicitors seemed to cut corners in view of the council tax holiday deadline, my lesson learnt is to not tolerate a moving date on the same day as the completion one, in that moment when the chain threaten to collapse, Charlotte MacDonald remained calm and communicated clearly between ourselves and the people we were buying from, she did not add any fuel to the fire and listened to our concerns. I felt at the time that if only everyone communicated as well and be as responsive as Charlotte MacDonald then the whole process would have been a smooth experience. I highly recommend her services at this branch and encourage anyone selling their property to trust the good experience that we've had then with Ryder & Dutton.PositiveResponsiveness, Quality, Professionalism
StΓ©phanie Β· 26 October 2021
Agent replied Β· 25 October 2024
Hi Stephanie, thank you so much for your 5 star review. It really was a pleasure to help you and your family move into your lovely property. I do hope youβve all settled in ok? All the best, Charlotte.
β
β
β
β
β
5/5
GoogleWe recently purchased a house in Marsden. Ryder Dutton were the agents for the seller. From the beginning to successful completion, Charlotte and Leanne of the Linthwaite office were extremely helpful and communicative. They acted as an intermediary when the process was stalled by snags with solicitors doing the conveyancing, and the process would undoubtedly have been slower without their interventions. We are extremely happy to recommend this team to any sellers or buyers. The service was excellent from beginning to end.PositiveResponsiveness, Quality, Professionalism
Chris Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you very much for your review. We would like to wish you all the best in your new home, Charlotte & Leanne.
β
β
β
β
β
5/5
GoogleWe are so pleased we chose to sell our house with Ryder and Dutton. Charlotte and Leanne have been excellent thought out the process and always on the other end of the phone for help and advice. It doesnβt matter who Iβve spoken to at R&D theyβve always been friendly and helpful and itβs reassuring to know any potential buyers got this fantastic service too. R&D are nearly always open, you can always speak to someone and very quick to respond to requests and queries. I have nothing negative to say they really have been great. Thanks all at R&D!PositiveResponsiveness, Quality, Professionalism, Value
Charlotte Β· 26 October 2021
Agent replied Β· 25 October 2024
We are so pleased that you were happy with our personalised service. It was a pleasure to deal with your sale and I hope the plans for the new house go well!
β
β
β
β
β
5/5
GoogleGreat service from Emma and Leanne. Emma kept me fully informed throughout the buying process and very quickly responded to any queries I had. She made a potentially stressful process run extremely smoothly, many thanks. Would highly recommend
Claire Β· 27 October 2019
Agent replied Β· 25 October 2024
We cant wait to see the house when you have transformed it Claire! We wish you all the best with the renovation, we would love to come back out and value it when its finished. Leanne
β
β
β
β
β
5/5
GoogleNichola was helpful, professional and friendly at all times, would recommend!
Sue Β· 11 October 2023
Agent replied Β· 11 October 2026
Thanks Sue, all the bestπ β¦
β
β
β
β
β
5/5
GoogleCharlotte has been so helpful throughout my house purchase and always responds quickly to queries, she has been great during a stressful time. Would definitely recommend Ryder and Dutton.PositiveResponsiveness, Professionalism
Catherine Β· 26 October 2021
Agent replied Β· 25 October 2024
Hi Catherine, thank you very much for your review. It certainly did get stressful towards then end but we got there in the end, thank you so much for patience. All the best, Charlotte.
β
β
β
β
β
5/5
GoogleThe ladyβs at the linthwaite office are amazing, Leanne and Charlotte helped me from start to finish with the purchase of my new house. They even got me a solicitor to handle all the searches as I didnβt have a clue what I was doing. If you are looking for an estate agent then you need to speak to Leanne and Charlotte as they will go the extra mile for you. Thank you ladies ππPositiveResponsiveness, Quality, Professionalism, Value
Adam Β· 26 October 2021
Agent replied Β· 25 October 2024
Hi Adam, Thank you for your review & the Prosecco! Myself & Leanne would like to wish you all the best in your new home. Charlotte
β
β
β
β
β
5/5
GoogleGreat experience with buying my property through ryder & dutton. I've done it before with other companies and it's been quite painful but Emma and Leanne were so helpful throughout the process, I can't recommend them enough.
Rob Β· 12 January 2020
Agent replied Β· 10 January 2025
Hi Rob. Thank you so much for your fantastic review! Your right, itβs been a very smooth transaction so far, and touch wood youβll be collecting keys from us within the next week or so! Kind regards Emma and Leanne.
β
β
β
β
β
5/5
GoogleLeanne and the team at Ryder and Dutton in Linthwaite were excellent from start to finish on the sale of my late mothers home.
At an obviously upsetting time they were professional throughout.
I canβt praise them enough.
Thank you for everything.
Russell Β· 26 October 2023
β
β
β
β
β
5/5
GoogleI had a viewing booked in Golcar with Leanne Randall a few weeks back and the service and communication was great. The weather was dreadful and the roads were covered in now making the roads quite dangerous up there! Leanne still managed to make it up to the property and made sure he contacted me with regular updates as to whether we'd be able to make it to the property or not. She could very easily have just cancelled the viewing even though I was already en route but she managed to get it done!
Manny Β· 25 October 2020
Agent replied Β· 25 October 2024
I wonβt forget this viewing in a while Manny! We made it though and thank you for the kind review. Let me know if we can be of any further assistance with your purchases. Leanne
β
β
β
β
β
5/5
GoogleWe have sold our home with Ryder and Dutton in the Colne Valley, both Leanne and Charlotte have been absolutely brilliant from start to finish. When Leanne came to talk to us initially she wasn't pushy at all and we really liked her local knowledge. She took some great photos of our house, we were able to accept an offer within a week from someone who was on the Ryder and Dutton mailing list. We have been working with Charlotte to progress the sale and she has gone above and beyond at all stages, we are very grateful for all her help. We would use Ryder and Dutton again without a doubt.
Susan Β· 25 October 2020
Agent replied Β· 25 October 2024
Hi Susan, thank you very much for your lovely review. Its been a bumpy road but we got there in the end! We hope you will be very happy in your new home. Charlotte & Leanne
β
β
β
β
β
5/5
GoogleCharlotte and Leanne were fantastic, really helped me get on the property ladder. They were always quick to reply and I'm so happy to be in my first house. Thanks again.
KGM Β· 25 October 2020
Agent replied Β· 25 October 2024
Thank you very much for the positive review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.