Every review we hold for the Kirkcaldy office, from every platform, shown as written. First names only.
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5/5
GoogleThe best agents I have ever come across. Very knowledgeable, professional, trustworthy and excellent stewards. You get the best service and they your prorpery like it belongs to them.
AKUAFO ยท 7 June 2022
Agent replied ยท 7 June 2023
Thank you so much for your kind review! It has been a pleasure working with you.
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5/5
GoogleI have benefited from the services of Premiere Rentals Fife over the last 5 years. I have โฆ
Andy ยท 14 April 2023
Agent replied ยท 7 June 2023
Hi Andy,
Thank you so much for your kind review, we really appreciate it!
Hope you settle into your new home and wish you all the best!
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5/5
GoogleRented with them for just shy of a year, top notch letting agent.
They are super on point and get things sorted out real quickly.
Would recommendPositiveResponsiveness, Quality, Professionalism, Value
Jamie ยท 24 August 2021
Agent replied ยท 7 June 2023
Hi Jamie,
Thank you so much for your review :)
It's been great having you both in one of our flats and we wish you all the best in your new home.
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1/5
GoogleTried for 8 months to get a noise issue sorted with a flat this company manages, nothing but lies and excuses! eventually gave up with them as nothing was being done
Jamie ยท 7 June 2020
Agent replied ยท 7 June 2023
Hi Jamie, having spoken to yourself and your landlord on multiple occasions, we arranged the squeaky floorboards to be fixed and new underlay was put in under the carpets to try and help with any excess noise. You have to appreciate that there will always be noise in flatted accommodation that cannot be helped and we have done all we can at the moment to try and alleviate some of that for you.
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4/5
GoogleHelpful, but also feel let down, I don't have a guarantor so therefore can't get a tenancy not everyone has a guarantor!!! ๐ข โฆ
Mhairi ยท 7 June 2021
Agent replied ยท 7 June 2023
Hi Mhairi,
I am sorry we cannot help you further. As you will appreciate, we have to stick to the reference procedure that our landlords ask for and unfortunately, you will need a guarantor. Should your position change in future, please do not hesitate to get back in touch and hopefully we can help.
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5/5
GoogleWe have rented from Premiere Rentals for the last Thirteen years,all the staff are great,would highly recommend them,PositiveProfessionalism
Mary ยท 11 November 2021
Agent replied ยท 10 November 2024
Hi Mary,
Thank you very much for your review! We really appreciate it. Will pass it round the team :)
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5/5
GoogleWe have rented from Premiere Rentals for the last Thirteen years,all the staff are great,would highly recommend them,PositiveProfessionalism
Mary ยท 24 August 2021
Agent replied ยท 7 June 2023
Hi Mary,
Thank you very much for your review! We really appreciate it. Will pass it round the team :)
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5/5
GoogleI have used this letting agency to rent my property out - very professional and the staff are a pleasure to deal with
Anna ยท 7 June 2020
Agent replied ยท 7 June 2023
Thank you for your review Anna, it is much appreciated. I will pass it on to the Team!
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1/5
GoogleI just spoke on the phone with the member of staff. Rude, arrogant and stubborn. I wouldn't deal with this company.
ะะตะปะพ ยท 7 June 2020
Agent replied ยท 7 June 2023
Hi Georgios, I am sorry you feel this way.
We have been trying to help arrange a gardener for the communal area at your block of flats, but it has been quite difficult dealing with yourself. We are not a factor company and rely on a good working relationships with the neighbours in order to make these arrangement go smoothly. Should you have a complaint, you can always write to our office or email myself at victoria@premiere-rentals.co.uk
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5/5
GoogleI have worked with premiere rentals for over 5 years now carrying out gas and plumbing work. The staff are friendly and professional never had any issues with them they always pay invoices on time all the time. I hope for another 5 years working with them or until retirement would suit me
Robert ยท 7 June 2020
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5/5
GoogleAn excellent company with a personal touch, they couldn't have done more to help me
Jazz ยท 7 June 2021
Agent replied ยท 7 June 2023
Thank you so much James.
It was a pleasure having you with us. You know where we are in future if you ever need another rental.
All the best!
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5/5
GoogleGood service for landlords. great communications, advice etc...
Sandy ยท 7 June 2022
Agent replied ยท 7 June 2023
Hi Sandy,
Thank you so much for your kind review. It's been great working with you.
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5/5
GoogleVery friendly group, very helpful.
Karl ยท 10 September 2022
Agent replied ยท 7 June 2023
Hi Karl,
Thank you so much for your kind review. We hope you are settling into your home.
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5/5
GoogleLovely rental company for doing let's
Keith ยท 7 June 2022
Agent replied ยท 7 June 2023
Hi Keith,
Thank you so much for your review!
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5/5
GoogleExcellent service .very professional agents highly recommend themPositiveResponsiveness, Quality, Professionalism, Value
Mark ยท 24 August 2021
Agent replied ยท 7 June 2023
Hi Mark,
Thank you so much for your review. I will pass it round the Team!
Much appreciated.
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5/5
GoogleSo helpful and very friendly
Katie ยท 7 June 2022
Agent replied ยท 7 June 2023
Hi Katie,
Thank you so much for your review :)
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4/5
GoogleFollowing a meeting I had with Victoria, I can express complete satisfaction, thank you
Richard ยท 7 June 2020
Agent replied ยท 7 June 2023
Hi Richard,
I am glad everything is resolved. If there is anything in future, please contact me on victoria@premiere-rentals.co.uk or 01592 200369.
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5/5
GoogleBest letting agents I have used! Easy to contact and treat the tenants very well!
Jenna ยท 8 June 2019
Agent replied ยท 7 June 2023
Hi Jenna,
Thank you so much for your review. I will pass your comments onto everyone in the office.
We hope everything goes well in your new home!
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5/5
GoogleProfessional and helpful, very friendly team
Rachel ยท 7 June 2021
Agent replied ยท 7 June 2023
Hi Rachel,
Thank you so much for your review. It is a pleasure working with you.
Hope you had a great New Year!
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5/5
GoogleA good agent look after the tenants
Kieran ยท 7 June 2020
Agent replied ยท 7 June 2023
Hi Kieran,
Thank you so much for your review! It is very much appreciated. Will pass it round the team.
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5/5
GoogleFantastic Customer Service Very Impressive From The Very First Point Of Contact Cannot Rate Them Highly enough.
Alan ยท 8 June 2018
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5/5
GoogleVery helpful and efficient company which makes things very easy for me.
Bill ยท 8 June 2018
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1/5
GoogleRating only, no written review.
Paul ยท 29 May 2025
Agent replied ยท 13 August 2025
Hi Paul,
I am unsure whether you are a tenant/landlord/contractor, but I would appreciate you getting in touch with us, on the email below, to give feedback on why you feel the service provided has not been up to standard. We always endeavour to improve where possible.
Thank you,
Victoria
victoria@premiere-rentals.co.uk
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5/5
GoogleExcellent service, excellent communication.
Would definitely recommend.
CENTRAL ยท 8 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.