Every review we hold for the Kingston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to thank Megan Monks (Martin &Co, Kingston) all her help and support. I really appreciate all her effort. I want to highlight his professionalism, efficiency, and kindness. In case I need a property around there later, I would be more than happy if Megan could be my agent again. All the best Ana Romero
ANA · 5 July 2019
★★★★★ 5/5
GoogleManjit from Martin & Co Kingston has been an absolute pleasure to work with in finding me a property, he really knows exactly what tenants need and will work with you to make sure you get the right property for you.
Fola · 4 July 2022
★★★★★ 5/5
GoogleI have recently started a tenancy through Martin & Co Kingston and have had the most brilliant experience from the start with our agent Josh. After searching for 6 months for the right property, he was the first estate agent to actually call me to let me know that a space was available to view the property, and it turned out to be the one. The entire process was smooth, communication has been brilliant, and the couple of little hiccups with the property were sorted swiftly. I highly recommend Martin & Co Kingston for their excellent service and staff!
Alli · 12 May 2023
★★★★★ 5/5
GoogleThank you to Josh for ensuring the process went smoothly. He was patient and communication was efficient.
Lucie · 13 April 2024
★★★★★ 5/5
GoogleHannah was very thorough with her research of the local sales market and made the selling process easy helping us to ultimately sell our flat. She worked hard chasing solicitors etc to help us complete on time. Price was reasonable as well.PositiveResponsiveness, Professionalism, Value
Ian · 12 June 2021
★★★★★ 5/5
GoogleWe recently moved with the fantastic help of Ana and Manjit. They were both incredibly helpful, efficient, professional and friendly. If it was possible to click higher than 5 stars then I would and have no reservations in recommending their services.
Thankyou
Richie · 3 May 2020
★★★★★ 5/5
GoogleOverall, I had a very good experience with the start of the tenancy and apartment maintenance. Josh was very helpful, professional, and responsive.
Edyta · 13 April 2023
★★★★★ 5/5
GoogleWe recently moved with the fantastic help of Ana and Manjit. They were both incredibly helpful, efficient, professional and friendly. If it was possible to click higher than 5 stars then I would and have no reservations in recommending their services. Thankyou
Richie · 30 March 2020
★★★★★ 5/5
GoogleThe staff at the Kingston office were brilliant in handling an unfortunate drain blockage in one of the flats. They were on the case immediately, organised someone to deal with the problem and kept me informed throughout. Highly recommended
Julie · 7 December 2024
★★★★★ 5/5
GoogleJosh Bartram- Well what an outstanding Letting Agent!! I have owned a property Company for 40 years and this guy is special. He cares about his customers and since I have been using him I would not go anywhere else. Excellent Service, Kind, Patient and the most important thing - He Listens - He is quite an Exceptional Asset to Martin & Co. Fantastic!!
Teracy · 8 August 2023
★★★★★ 5/5
GoogleI would like to thank Hannah and the team for providing a professional service in selling my home. Martin & Co are my local agent and would highly recommend them. Thank you for hard work, Kev.
Kevin · 20 December 2020
★★★★★ 5/5
GoogleManjit & Lauren provided excellent service with our lettings in Kingston. Great advice, responsive and overall a pleasure to deal with Martin & Co.PositiveResponsiveness, Quality, Professionalism, Value
U · 2 June 2022
★★★★★ 5/5
GoogleI have had many dealings with Manjit and the team at Martin & Co over many years and they have always been utterly professional, reliable and superb to deal with, I have no hesitation in recommending them to all.
Mark · 5 July 2019
★★★★★ 5/5
GoogleAlthough unable to help with our enquiry at the time Hannah offered priceless and immensely helpful local knowledge to assist in our daughter's search for a suitable property. This guidance was offered freely and with no commercial benefit to Martin & Co and has led directly to our daughter making a successful purchase in the area. This review offers us a chance to make our thanks public and to point out that a small act of kindness can go a long way. Integrity, compassion and excellent local knowledge would be at the top of our list when seeking the best estate agents and Hannah clearly has all those qualities in abundance.PositiveResponsiveness, Quality
Steve · 28 June 2021
★★★★★ 1/5
Googlei had a very bad experience with the kingston branch specialy with Hannah Wheatley the senior sales negotiator how was very unprofessional and because of her i lost an affordable flat that i liked but she sold it after i got the acceptance for my offer !!!!!! and even with out giving me the chance to make a higher offer !! and since then me and my solicitor are trying to contact the manager or any supervisor but they avoiding us !!!!!! SOME ONE SHOULD CONTACT ME FROM MARTIN & CONegativeResponsiveness, Quality, Professionalism, Value
Mahmood · 9 June 2021
★★★★★ 1/5
Googlei had a very bad experience with the kingston branch specialy with Hannah Wheatley the senior sales negotiator how was very unprofessional and because of her i lost an affordable flat that i liked but she sold it after i got the acceptance for my offer !!!!!! and even with out giving me the chance to make a higher offer !! and since then me and my solicitor are trying to contact the manager or any supervisor but they avoiding us !!!!!! SOME ONE SHOULD CONTACT ME FROM MARTIN & CO
Mahmood · 30 March 2021
★★★★★ 5/5
GoogleAlthough unable to help with our enquiry at the time Hannah offered priceless and immensely helpful local knowledge to assist in our daughter's search for a suitable property. This guidance was offered freely and with no commercial benefit to Martin & Co and has led directly to our daughter making a successful purchase in the area. This review offers us a chance to make our thanks public and to point out that a small act of kindness can go a long way. Integrity, compassion and excellent local knowledge would be at the top of our list when seeking the best estate agents and Hannah clearly has all those qualities in abundance.
Steve · 30 March 2021
★★★★★ 4/5
GoogleMark was the vendors' agent for our new property. He ensured that he communicated well with parties at all times, was a pleasure to deal with and worked hard up and down the chain to get the deal done.
Daryl · 4 May 2018
★★★★★ 5/5
GoogleExceptionally service andvery reliable. Pleased to be a tenant with them.
Richard · 10 July 2024
Agent replied · 10 October 2024
Thank you! We're happy you're pleased with our service.
★★★★★ 5/5
GoogleExcellent!!! We had an outstanding experience with them. People were very friendly and easy going .They did everything as much as they can. I highly recommends everyone who is looking for a place to live.
Evren · 4 May 2019
★★★★★ 5/5
GoogleMartin & Co Kingston, especially Ioana the Senior in Lettings department is the best estate agent we came across in our search. Highly efficient and friendly, following the best interests for her customers. Thank you Ioana
Mircea · 5 July 2017
★★★★★ 5/5
GoogleStaff, in particular Mark Davis, very helpful and friendly yet professional. Sensitive to the needs of the Seller and Buyer of those Letting via Martin & Co. A pleasure to do business with.
WSS · 5 July 2018
★★★★★ 4/5
GoogleFriendly and helpful staff who helped me sort out a room to rent at short notice. Megan made it very easy to organise my move and was a pleasure to meet!
Jamie · 4 May 2019
★★★★★ 1/5
GoogleUnfortunately, we had a very bad experience dealing with Martin & Co (Kingston), when they let our property to a “Tenant from Hell”! Martin & Co recommended a tenant to us despite the very bad reference checks/reports they had received about them (we still have a copy of this report and can presented it if required). Martin &Co (Kingston) did not reveal the contents of that report to us, only until a few months after the tenancy started, which was too late to act. We did question the reason on how & why such a tenant would be allowed to occupy the property, the answer from Martin & Co (Kingston) was completely unconvincing and unreasonable. Three and a half month later, the tenant stopped paying any rent, after which we had to go through a lengthy, gruelling and a stressful nightmare of initiating and following up on a legal case in order to evict that tenant. Nine months later, the court eventually ordered the eviction, which had incurred huge costs.
Martin & Co (Kingston) also acted as a managing agent during that tenancy term, but unfortunately their services were attributed by the following:
- First, the prices that they charged us for the jobs that were required on the house were very expensive compared with market rates (we kept all the receipts that had they charged us).
- Second, their contractors, or at least the quality of the executed jobs, are of low quality (three jobs had to be reworked after the eviction).
- Third, their follow ups with the tenant was very weak, they didn’t seem or prove that they are a caring agency, they always claimed that for them, there is very little they can do with that tenant!
- Fourth, they failed to find out that the tenant had sub-let our property to other people, which was something against the tenancy terms and conditions. This proves that, apart from once in the beginning of the tenancy term, they never succeeded to successfully inspect the property again and to check who lives in it.
As a result of the above, our loss during the that bad tenancy term mounted to nearly £30,000 including loss of rent, legal fees, repairing the damages that were inflected on the property by the tenant after they were evicted.
I would therefore advise potential landlords to take all necessary measures to protect themselves against, potentially, similar scenarios when dealing with Martin&Co (Kingston).
Kifah · 5 July 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.