Trusted Agent profile · Kingston Upon Thames
★★★★★
73 reviews across 3 platforms
50, Wood Street, Kingston Upon Thames, KT1 1UW
Stack and Bonner's office in Kingston Upon Thames, at 50, is rated 4.4 out of 5 across 73 reviews on three platforms, including 67 Google reviews rated 4.6.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleReally great team, very professional and kind, serves as a crucial communicator being fair to both parties in our house purchase transaction. Also gave us a lot of good advice beyond what's expected from their service - especially grateful to have Richard managing this process for us.
Julie thank you for your kind words. We thoroughly enjoyed working with you! Wishing you many happy years in your new home.
5/5
GoogleI recently purchased my first home with the help of S&B, and I couldn't be happier with the experience. From start to finish, their team was professional, efficient, and incredibly helpful. They made the process smooth and stress-free, and …
5/5
GoogleWe engaged Stack & Bonner to help us with the sale of our property. We were very impressed with how responsive and professional the team were throughout the process. A special thanks goes to Chris and Richard who were both fantastic.
Dear Laura Thank you for your fabulous 5 star review. It was a great pleasure to assist you with the sale of your property, and we wish you all the very best for the future. From the Sales Team at S & B
1/5
TrustpilotTerrible
Terrible. I purchased a flat through stack and bonner back in 2020/2021 and for a first time buyer I can’t emphasise enough how this experience has put my off purchasing again! Constant delays throughout the experience lead to me living (at my own expense, no compensation in the slightest from the developer or S&B) in hotels for 3+ months, then pushed to complete on an unfinished building where the developers immediately folded after they’d got all the money. Felt like such a coordinated plan between storehouse London & S&B, such betrayal as soon as they’d got the money. No follow up from S&B post completion, just dropped, assuming because they want to avoid the situation the residents are now in and turn a blind eye to things. Residents are having to fund repairs, finishing parts of the building, and our own snagging with zero support. S&B knew the situation we’d be put in and still continued to push completion. Never using them again.
5/5
GoogleIve been with Stack and Bonner for more than 8 years now, and never thought of looking somewhere else. Absolutely great team, Richard, Andy, Jane, James, Emma, Elliot, and everyone is extremely professional and helpful. They try their absolute best. If anyone is looking to buy, sell, or rent a property, I would highly recommend them. Thank you so much for all your help!
5/5
GoogleStack & Bonner know the Kingston upon Thames waterfront market better than any other agent. We had a water-view flat we sold through them, and their advice was excellent.
Dear Lester, Thank you for this wonderful review. The sales team at Stack & Bonner are delighted you were happy with our services, and it was a pleasure to have the opportunity of working with you and selling your beautiful apartment. The whole team would like to offer you our very best wishes for the future. Thank you
1/5
GoogleDO NOT RENT Through this Agent...... They will sting you at the end of the rental period...... I lived at an address for 4 years, rented through them. When i got to check out some lady Theresa who works in the lettings department has her friend of 30 years doing the check out inventory. This rude women must be on commission to see how much of your deposit they can keep. I have been charged to remove an umbrella and a toilet brush holder that was already in the flat when i moved in years ago. They have charged me to get the place cleaned again due to a shelve being dusty..... the professional cleaners i had clean the flat must have missed that shelf!! To sum up i spent £400 getting the carpets professionally cleaned and got cleaners in to clean the flat before moving out and they are saying it needs more cleaning at an additional charge of another £400..... what a joke and this is only an excuse to not have to refund the deposit. STAY WELL CLEAR OR BE STUNG BY THESE COWBOYS.NegativeQuality
1/5
Trustpilotstack and bonner Kingston untrustworthy
If I could it would be zero stars. Richard and Andy at stack and bonner in coordination with storehouse London actively pushed unfinished properties, reporting that many of us were holding up developments due to being the last one to exchange knowing funding had dried up” and now owners left with incomplete built, funding emergency repairs them self to make property safe, together seeking legal and financial support.
5/5
GoogleGreat experience from start to finish. Very friendly team and an efficient sales process. Sold our property in 8 weeks, so glad we went with S&B
5/5
FacebookFantastic agency to work with. I have dealt with them on four separate occasions to sell my flats in Kingston. I chose them because they have a wealth of experience (as involved with the sale of many of the major developments in and around Kingston). Not pushy, very polite, friendly and hugely professional in the way the handled the process from start to finish. Would highly recommend them.
4/5
GoogleEnthusiastic staff who help through the whole process
5/5
GoogleUsed Stack & Bonner for both lettings management and sales. They are friendly, proactive, reasonably priced and offer a high quality of service. Highly recommend.
5/5
GoogleRichard and Andy assisted us in buying a new build. They were always available, responsive and helpful throughout the whole process. Thank you both!PositiveResponsiveness, Quality, Professionalism
We are always happy to assist and loved working with you Sermetcan. Wishing you many happy years ahead.
1/5
Googlepoor consultation. I contacted them several times to know about properties advertised carrying the agency's name. the feedback was poor with estate agents either ignoring my requests or just sending properties not even meeting my requirements after I had said a couple of times already what I was looking for. It sounded a bit like a waste of time
5/5
Googlevery professional, great communication made selling our property very easyPositiveResponsiveness, Quality, Professionalism
Thank you for your glowing review Paul
1/5
TrustpilotDon't mistake the friendliness for professionalism
it would be zero stars if this was an option. 2 years after purchase and still a failure. How can you be proud in this.
5/5
GoogleBrilliant service in helping me find my new home! Thank youPositiveQuality
5/5
FacebookOne of the best agencies in Kingston Upon thames. Highly recommended!
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you Mariana
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Stack and Bonner's Kingston Upon Thames office has 73 reviews across three platforms: 67 on Google, 2 on Facebook, 4 on Trustpilot.
Stack and Bonner Kingston Upon Thames is rated 4.4 out of 5 across all 73 reviews, and 4.6 out of 5 on Google from 67 reviews.
Stack and Bonner Kingston Upon Thames, 50, Wood Street, Kingston Upon Thames, KT1 1UW.
