5/5
Rating only, no written review.
Agent replied · 23 October 2024
Dear Jeffrey, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
Trusted Agent profile · Kingston Upon Thames
★★★★★
628 reviews across 2 platforms
17-21 Richmond Road, Kingston Upon Thames, KT2 5BW
Snellers's office in Kingston Upon Thames, at 17-21 Richmond Road, is rated 4.7 out of 5 across 628 reviews on two platforms, including 307 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
Rating only, no written review.
Dear Jeffrey, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
Rating only, no written review.
Dear Joe, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
Rating only, no written review.
Dear Elias, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
Rating only, no written review.
Dear Ladin Zeynep Koken, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
Rating only, no written review.
Dear Ahmad, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
Rating only, no written review.
Dear Mo, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
Rating only, no written review.
Dear Janet, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Sophie Sheppard is very helpful
Rating only, no written review.
Dear Pat, Thank you for taking the time to leave a wonderful 5* Google review. Sophie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
4/5
Rating only, no written review.
Thank you for taking the time to rate your service with our Kingston office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Rating only, no written review.
Dear Inam, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Rating only, no written review.
Dear Eser, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Rating only, no written review.
Dear Claire, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Rating only, no written review.
Dear Tommie, Thank you for leaving a 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Always quick to communicate
Rating only, no written review.
Dear Annabelle, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
1/5
Rating only, no written review.
Dear Claudia, I am concerned to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at sarahtranter@customerrelationsteam.co.uk. I can look into this for you. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Rating only, no written review.
Dear Ashley, Thank you for leaving 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Rating only, no written review.
Dear Jarrah, thank you for your 5* review. Kind regards Sarah Tranter Customer Relations Team
4/5
Rating only, no written review.
Dear Elda, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
5/5
Rating only, no written review.
Dear Rodica, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
5/5
Rating only, no written review.
Dear Elif, Thank you so much for leaving a 5 star review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
3/5
Rating only, no written review.
Dear Guido, We were sorry to read your review but I understand that Alice Crieghton from the Kingston office has been in contact with you already in order to resolve any issues at your property. If there are any further concerns that you may need to raise, please do not hesitate to contact, but in the meantime would like to wish you well during these difficult times. Kind regards Marilyn Plews, Customer Relations Team
5/5
Rating only, no written review.
Dear Svetlana, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
1/5
Rating only, no written review.
Dear Paul, I am very concerned to read that we haven't delivered the 5 star service that we pride ourselves on. If you could contact me at hayleymarner@customerrelationsteam.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Hayley Marner Customer Relations Team
4/5
Rating only, no written review.
Dear Giles, We are delighted to read that our Kingston Office achieved our aim of delivering a high quality service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Snellers's Kingston Upon Thames office has 628 reviews across two platforms: 307 on Google, 321 on Trustpilot (across the whole business).
Snellers Kingston Upon Thames is rated 4.7 out of 5 across all 628 reviews, and 4.9 out of 5 on Google from 307 reviews.
Yes. In The Trusted Agent 2026 awards: Snellers, Kingston Upon Thames won Gold; Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum.
Snellers Kingston Upon Thames, 17-21 Richmond Road, Kingston Upon Thames, KT2 5BW.