Trusted Agent profile · Kingston Upon Thames

Snellers Kingston Upon Thames reviews

★★★★★ Excellent

628 reviews across 2 platforms

17-21 Richmond Road, Kingston Upon Thames, KT2 5BW

Snellers's office in Kingston Upon Thames, at 17-21 Richmond Road, is rated 4.7 out of 5 across 628 reviews on two platforms, including 307 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.

Google logo

4.9 / 5

307

Reviews on Google

This office

Trustpilot logo

321

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Jeffrey · 24 August 2024

Agent replied · 23 October 2024

Dear Jeffrey, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Joe · 24 August 2024

Agent replied · 23 October 2024

Dear Joe, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Elias · 24 August 2024

Agent replied · 23 October 2024

Dear Elias, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Ladin · 26 May 2024

Agent replied · 23 October 2024

Dear Ladin Zeynep Koken, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Ahmad · 27 March 2024

Agent replied · 23 October 2024

Dear Ahmad, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Mo · 26 February 2024

Agent replied · 23 October 2024

Dear Mo, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Janet · 27 January 2024

Agent replied · 23 October 2024

Dear Janet, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Sophie Sheppard is very helpful

Rating only, no written review.

Pat · 29 November 2023

Agent replied · 15 June 2024

Dear Pat, Thank you for taking the time to leave a wonderful 5* Google review. Sophie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Rating only, no written review.

이상훈 · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to rate your service with our Kingston office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Inam · 24 October 2023

Agent replied · 23 October 2024

Dear Inam, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Eser · 24 October 2023

Agent replied · 23 October 2024

Dear Eser, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Claire · 24 October 2023

Agent replied · 23 October 2024

Dear Claire, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Tommie · 24 October 2023

Agent replied · 23 October 2024

Dear Tommie, Thank you for leaving a 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Always quick to communicate

Rating only, no written review.

Annabelle · 16 October 2023

Agent replied · 15 June 2024

Dear Annabelle, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

1/5

Google

Rating only, no written review.

Claudia · 24 October 2022

Agent replied · 23 October 2024

Dear Claudia, I am concerned to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at sarahtranter@customerrelationsteam.co.uk. I can look into this for you. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

ASHLEY · 24 October 2022

Agent replied · 23 October 2024

Dear Ashley, Thank you for leaving 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Jarrah · 24 October 2022

Agent replied · 23 October 2024

Dear Jarrah, thank you for your 5* review. Kind regards Sarah Tranter Customer Relations Team

4/5

Google

Rating only, no written review.

Elda · 24 October 2021

Agent replied · 23 October 2024

Dear Elda, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Rodica · 24 October 2021

Agent replied · 23 October 2024

Dear Rodica, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Elif · 24 October 2021

Agent replied · 23 October 2024

Dear Elif, Thank you so much for leaving a 5 star review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team

3/5

Google

Rating only, no written review.

Guida · 24 October 2020

Agent replied · 23 October 2024

Dear Guido, We were sorry to read your review but I understand that Alice Crieghton from the Kingston office has been in contact with you already in order to resolve any issues at your property. If there are any further concerns that you may need to raise, please do not hesitate to contact, but in the meantime would like to wish you well during these difficult times. Kind regards Marilyn Plews, Customer Relations Team

5/5

Google

Rating only, no written review.

Svetlana · 24 October 2020

Agent replied · 23 October 2024

Dear Svetlana, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

1/5

Google

Rating only, no written review.

Pål · 25 October 2019

Agent replied · 23 October 2024

Dear Paul, I am very concerned to read that we haven't delivered the 5 star service that we pride ourselves on. If you could contact me at hayleymarner@customerrelationsteam.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Hayley Marner Customer Relations Team

4/5

Google

Rating only, no written review.

Giles · 25 October 2019

Agent replied · 23 October 2024

Dear Giles, We are delighted to read that our Kingston Office achieved our aim of delivering a high quality service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Snellers's Google reviews

Questions about Snellers Kingston Upon Thames

How many reviews does Snellers Kingston Upon Thames have?

Snellers's Kingston Upon Thames office has 628 reviews across two platforms: 307 on Google, 321 on Trustpilot (across the whole business).

What is Snellers Kingston Upon Thames's rating?

Snellers Kingston Upon Thames is rated 4.7 out of 5 across all 628 reviews, and 4.9 out of 5 on Google from 307 reviews.

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards: Snellers, Kingston Upon Thames won Gold; Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum.

Where is Snellers's Kingston Upon Thames office?

Snellers Kingston Upon Thames, 17-21 Richmond Road, Kingston Upon Thames, KT2 5BW.

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