Trusted Agent profile · Kingston upon Thames
★★★★★
1,999 reviews across 3 platforms
55-59 Fife Road, Kingston upon Thames, London, KT1 1SF, KT1 1SF
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Kingston upon Thames, at 55-59 Fife Road, is rated 4.4 out of 5 across 1,999 reviews on three platforms, including 318 Google reviews rated 4.7.
318
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,680
Reviews on Trustpilot
Business-wide
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional and efficient
Professional service in terms of attitude, organisation and available products (mortgage advisors, life insurance etc.). They have a good range of clients and knowledgeable and approchable sales negotiators etc. Full confidence in the property I was selling and this was done within a couple of weeks or so of being on the market. A very positive and smooth process from my experience.
5/5
TrustpilotPardeep is a fantastic broker
Pardeep from KFH has looked after our mortgage since we bought our first house. He is an exemplary professional who always puts his clients needs first. He is very punctual, making the process of applying for a mortgage stress free.
4/5
GoogleAfter a long and difficult search for a property Jack at KFH helped us to find our new home. He was honest, professional and helpful from start to finish and helped all communications run smoothly. I appreciated everything about the way he handled the process. I had experience of other agents in the Surbiton area and by far he was stand out and above from the rest. I don't normally write reviews so this should also serve to show how impressed I was with the customer service.PositiveProfessionalism
5/5
TrustpilotHighly recommended 5-star service *****
Linda (and Jimmy) is a total joy to deal with. Plain talking, practical and extremely professional.
5/5
TrustpilotSid helped me find the best flat ever
Sid helped me find the best flat ever. He is professional and knowledgeable and was extremely helpful along the way even with the few hiccups I faced; he was patient and got to the bottom of the issues and resolved them.Thanks so much.
4/5
TrustpilotKinleigh Folkard & Hayward [KFH] kept…
Kinleigh Folkard & Hayward [KFH] kept to the initial appointment to view the property as arranged. Within a short period, they arranged appointments for several prospective tenants. They found a suitable tenant within 14 days of instructing them.
1/5
TrustpilotThe worst property maintenance company
Very poor service! I've been with them for more than 4 years and can't even remind a case solved on time and at the first try... This business is out of their capacity. Constant change of managers, any of them more and more incompetent and obviously overloaded.. STAY WELL AWAY IF YOU CAN!
5/5
TrustpilotFrankie is a credit to this company
Unbelievably professional with a great sound of support and knowledge for renting from a customers point of view! This person is a credit to the company. We’ll come to battersea area in which iv now moved to fran! You have along standing customer/client always!!
5/5
TrustpilotDeana was so helpful throughout the…
Deana was so helpful throughout the process. Would recommend to those in the chislehurst area
1/5
Trustpilotextremely slow and unresponsive…
extremely slow and unresponsive customer service for block management. We've had a hot water issue for weeks that no one has got back to us about. The last time the same issue happened it also took weeks to resolve because they said it wasn’t their responsibility (it was)
5/5
TrustpilotHighly professional team
Maira and Ben have been truly outstanding from the start of the letting management process right through to the tenants getting settled in. It’s felt like a real partnership and genuine team effort. Maira has gone above and beyond her role to deliver excellent service, communication and support to all. Thank you both for everything!
5/5
GoogleI would definitively recommend kfh! Jack was so helpful and patient and answered all my numerous questions. Since it was my first renting experience in UK Jack made it as easy as possible. Thanks!
5/5
TrustpilotKFH were everything you expect an…
KFH were everything you expect an estate agent to be, honest, reliable but most of all really helpful- especially when you have just 24hours from 1st viewing to exchange of contracts. With Yasmin at the Baker Street branch pushing and liaising and our lawyers doing their job, we exchanged by close of business the second day after viewing. KFH put simply- Amazing !!!!!!!
1/5
TrustpilotVery poor service from the very poor service manager at…
Very poor service from the manager at the Southgate branch Matt. Does not listen and laughs at serious information, does not listen to customer at all and does his own thing. Very disappointed and disrespectful. Would not use them again.
5/5
TrustpilotBeing a landlord
Suitable tenants have always been found quickly.The tenancy agreements have been arranged quickly and our very through. When there has been a change in tenant that has been sorted easily. The tenants are happy with all arrangements.There are of course fees to pay but you get what you pay for . Bad tenants could be more costly.
5/5
TrustpilotFantastic service
Fantastic service; I couldn't recommend Tariq and Matthew Stanway enough
5/5
TrustpilotMortgage broker service
We had the pleasure to work with the incredible team of mortgage brokers Katarina and Heather. They have been incredibly proactive, supportive and knowledgeable. I absolutely recommend their service to anyone! Thank you very much again!
5/5
TrustpilotWe’ll Done
KFH in Wimbledon did what they said they would. Lot’s of viewings and offers , and most importantly a sale with great buyers. Well done Jimmy, Maryam, Linda and the rest of the team. Thank You,Ray
5/5
TrustpilotExcellent service
Excellent service. Sympathetic treatment at all times. We were kept informed and helped through the whole process from start to finish. We are both in our nineties and couldn’t ask for more help and consideration. I heartily recommend KFH to anyone without reservation.
5/5
TrustpilotKFH were excellent in their execution…
KFH were excellent in their execution of the sale of our property. The sale wasn’t straight forward and they provided valuable input which greatly supported the process. Maryam and Jimmy worked hard to ensure the sale remained on track - We hugely appreciate their efforts!
5/5
TrustpilotBattersea branch
The team at Battersea achieved a first class result for me when they sold my house. I found the team to be professional and personable. They kept me well informed at the level I wanted and guided me through the sticky bits. All credit I would definitely recommend.
5/5
TrustpilotAppreciation
A big thank you to the guys at KFH for the successful completion of my Mortgage. The biggest thanks goes to my Friend Sawan whom GOD had used to make the entire process smooth and a good experience. I will surely recommend you to friends and family. Well-done guys.
5/5
TrustpilotGreat work
Paul and team worked hard to get deal done despite difficult buyer
4/5
TrustpilotSophie Goodlace - Earlsfield sales branch
Sophie Goodlace at the Earlsfield sales branch of KFH was fantastic in dealing with both the sale of our property and our onward purchase (despite not being instructed by the sellers). She was efficient, responsive and persistent when we were ready to give up! She negotiated tirelessly and kept the chain together - we couldn’t recommend her more highly.
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