Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the privilege of liaising with Jack Parsons, who was very professsional, patient and an excellent listener. He was very thorough in obtaining our requirements and diligently helped us with our search. He showed a lot of maturity (beyond his years) in understanding what we want. He kept us informed all through the process and it was a pleasure to interact with him. Clearly he sets the bar with his helpfulness and professionalism. Thanks a lot Jack!PositiveResponsiveness, Professionalism
Suman · 12 November 2021
★★★★★ 5/5
TrustpilotGreat team
Great team! Professional and efficient. Helped facilitate a difficult property sale. Special thanks to Anthony Finn and Gabriel Ajakaiye.
Phoebe · 11 April 2023
★★★★★ 5/5
TrustpilotGood experience with KFH
I used KFH as my mortgage broker, working with Pardeep Chahal throughout. He was consistently available, able to explain all the requirements and options in plain English, and helped make this part of the home-buying process really straightforward. I'd happily work with him again.
William · 5 September 2024
★★★★★ 5/5
TrustpilotI bought my first flat with KFH
I bought my first flat with KFH. All the team was quite helpful in every step, I also used the mortgage advisor service and worked with the solicitor that they had connections. Happy that the process was completed in 2.5 months.
Aycan · 22 October 2024
★★★★★ 5/5
TrustpilotGreat customer service and very…
Great customer service and very professional
Peter · 9 December 2025
★★★★★ 5/5
TrustpilotExcellent service of Jade Nash KFH @ Lee
I can’t speak highly enough of Jade Nash as our Lettings agent. Her professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. She is detail oriented, honest, good with people, very supportive and has a knack for matching the tenant with the owner…. making it the perfect fit for your home. Thank you and highly recommend.
Thusitha · 19 September 2023
★★★★★ 1/5
TrustpilotSTAY WELL CLEAR OF EAST DULWICH BRANCH
I am renting a property through the East Dulwich branch. We were told we would have access to the large communal garden at the front and after three months they haven't given us a key. The communal garden is actually being managed by another company who claim KFH 'keep doing this'. They don't really don't care so we're taking legal action.
Johan · 18 September 2023
★★★★★ 5/5
TrustpilotI was diagnosed with cancer during the…
I was diagnosed with cancer during the sale of my property. Although my original buyer pulled out within days they found a new buyer who proceeded with the sale at the original price. I would not hesitate in recommending them to anyone who wishes to sell their property or rent their property out. I was really touched by the kindness of all the staff.
Ms · 21 June 2023
★★★★★ 5/5
TrustpilotTop-notch in Muswell Hill
As a small-time landlord, I've had occasion to deal with several estate agencies. KFH's Muswell Hill letting team, Danica, Kam and Stephanie, are my favourite: flexible enough to cope with unexpected concerns; brave enough to push back against unreasonable demands; and, above all, honourable enough to stand by the agreements they make. In addition, they come with a bonus: a nice sense of humour.
Tony · 20 April 2023
★★★★★ 1/5
TrustpilotThere are a litany of issues
There are a litany of issues: problems ensuring that a leak was dealt with in time, costing me a significant amount of money; having to chase constantly for responses; I had to request them to increase the rent to market rates - not being proactive; etc
KH · 22 July 2024
★★★★★ 5/5
TrustpilotProfessionalism
Our experience from initial contact with the agent, Pervin Ozbay, to the close of the sale was one of professionalism. Pervin responded promptly to all of our queries, gave excellent advise and ensured that everything was in order. It was a seamless process.Thank you!
Annette · 23 August 2024
★★★★★ 5/5
TrustpilotGood company to buy a flat with - very helpful.
Very helpful and hardworking staff who know the Hammersmith area well. Natalia was excellent in the Hammersmith branch.
Katherine · 12 April 2023
★★★★★ 5/5
TrustpilotSuccessful property sale
We have engaged a number of estate agents over the years, but this company proved to be one of the best. Throughout the whole process relating to our sale it was a smooth transaction and this can only be due to the commitment and helpfulness of all their staff, in particular the team at West Dulwich.
I · 2 January 2024
★★★★★ 5/5
TrustpilotZac was attentive and responsive
Zac was attentive and responsive. He kept the sale on track right to the end. Pleasure to work with.
John · 6 March 2023
★★★★★ 5/5
TrustpilotRecently sold our flat and Linda from…
Recently sold our flat and Linda from KFH was excellent. She was knowledgeable, efficient and courteous. She guided us through the process and responded to all our queries in a timely fashion. We have no hesitation in recommending Linda from KFH to market and sell your property.
Hux · 27 June 2024
★★★★★ 4/5
TrustpilotAlways very good at getting new tenants…
Always very good at getting new tenants quickly & then checking them out if they can afford the rent.They keep us up to date with the process.Rent notification is also very good & efficient.Inly thing we don’t like is the advertising board outside our property as it’s in a cul de sac seems pointless & they didn’t ask first.
CustomerPat · 18 October 2023
★★★★★ 5/5
TrustpilotFantastic service from Hannah at KFH Putney
KFH were superb in helping us buy our first home. Hannah C from Putney KFH was super helpful, always keeping us up to date and very friendly, answered lots of questions and made the buying process as simple and straight forward for us, thank you very much Hannah!!
Stephen · 4 June 2024
★★★★★ 5/5
TrustpilotStephanie Antoniou and her team at KFH…
Stephanie Antoniou and her team at KFH Muswell Hill, particularly Annie May and Danica Maynard, were not only efficient and professional to work with. They were also fun. I've not hesitation in recommending them all.
Tony · 10 January 2020
★★★★★ 5/5
Trustpilot3rd time lucky!
After 2 failed offers - very frustrating!! (Buy to Let’s!!) KFH persevered and a 3rd offer came to fruition. The staff were brilliant - kept me informed and persevered.
Caterine · 22 March 2025
★★★★★ 3/5
TrustpilotKFH should improve significantly the…
KFH should improve significantly the hearing of their customers when happen an évent during the contract. For exemple to renew the rent,... the computing on line Services are also concerned.... I am satisfied for diary treatement. And also ok when i am obliged to ask the high management by interveningAD Paris
Fernand · 6 April 2024
★★★★★ 5/5
TrustpilotFirst Class, professional service from start to finish - Thank you
Fantastic, professional Service from Marcus & Lynne at Blackheath Village Branch. Competitive & determine to find a suitable buyer for our much loved family home. The communication and empathy was second to none. I would have no hesitation in recommending this formidable team. Well done & thank you for you first class Service.
Suzanne · 23 February 2024
★★★★★ 5/5
TrustpilotRemortgaging with Pardeep
We recently used Pardeep to guide us through our remortgage. Given the increase in rates, we want to get the best deal possible. Pardeep did an amazing job of keeping us informed of the rate changes and managed to arrange the best rate possible given the circumstances, even after we agreed an initial rate. Very polite, very professional and a credit to his organisation.
Matthew · 23 May 2023
★★★★★ 2/5
TrustpilotOrganising repairs takes too long
Organising repairs takes too long; there have been many different agents who don’t seem to hand over well; I don’t trust the work of some of your contractors after a bad experience; sometimes a response takes too long and there seems to be no one actually managing the property.
Emma · 10 May 2024
★★★★★ 5/5
GoogleIt was not an easy task for a foreigner like me to rent a property in UK with very tide schedule, but Holly Witherington (KFH) absolutely the key to the success who helped me to rent the property successfully in just few days, she is very responsive even on weekend and being professional to deal with all my enquires. I would highly recommend them for rent the property in UK.
Michael · 26 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
