Trusted Agent profile · Kingston upon Thames
★★★★★
1,998 reviews across 3 platforms
55-59 Fife Road, Kingston upon Thames, London, KT1 1SF, KT1 1SF
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Kingston upon Thames, at 55-59 Fife Road, is rated 4.4 out of 5 across 1,998 reviews on three platforms, including 318 Google reviews rated 4.7.
318
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,679
Reviews on Trustpilot
Business-wide
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent experience in mortgage application
Sawan, Sharon and Ravi are knowledgeable, professional and efficient. Our case is a bit complicated and Sawan has offered many valuable advices to us. They are very helpful throughout the whole mortgage application process and have made the presumably complicated process a breeze.
1/5
TrustpilotAre you sure that the owner of your…
Are you sure that the owner of your vehicle (GJ21 UMR) on 20/09/2024 at 09:32 in the morning has a driving license? She's a monster in traffic. You want to sell people houses and take their lives?
5/5
TrustpilotBig thanks to Alistair and the team
Big thanks to Alistair and the team at the Fulham branch.
5/5
TrustpilotFinn and David were really helpful and…
Finn and David were really helpful and communicated well.
2/5
TrustpilotMisinformed about the noise in the…
Misinformed about the noise in the property we moved into. Estate agent and Landlady both said how "quiet" the property was. They knew it would be a deal breaker and they kept their mouths shut at best... Watch out for these guys. Most of their positive reviews come from home owners who have sold their property through them, not renters.
5/5
TrustpilotKFH and Sarah Thomas were excellent
KFH and Sarah Thomas were excellent - highly recommended.
5/5
TrustpilotVery efficient
Very efficient. Great service.
5/5
GoogleWe had the pleasure of working with Linnea. She was super responsive, dedicated a lot of time to our property search and was incredibly helpful. She always kept us up to date. Would highly recommend that everyone contacts her at the Kingston branch. Thank you.
5/5
TrustpilotGreat service all round
Great service all round - Tiffany was brilliant and found tenants super quickly.
5/5
TrustpilotKFH North Finchley team delivered end…
KFH North Finchley team delivered end to end service . Dillion from Rentals and Stuart/Hannah helped every step of the way with sale of our beloved house. They made themselves available whenever we need them. I am greatful for their service.
5/5
TrustpilotEuan was fantastic
Euan was fantastic. Any issue, he was always really happy to help.
5/5
TrustpilotReliable and trust worthy professional service
Honesty, customer care, prompt and professional approach to remit their responsibility. Well organised and trust worthy. I have been enjoying their expert services for the many years and expect to do so inthe coming years.
5/5
TrustpilotTenancy renewal
This was a tenancy extension and it was handled efficiently though of course less work for KFH for the same fee. Might be worth considering reduced fee rate for renewals. However, we have worked with KFH for several years as landlords and have valued the professionalism and efficiency of the service we have received.
1/5
Trustpilot72 viewings shop record
72 viewings shop record. No phone call from shop manager at any point through the 12month nightmare. Continuous viewings being taken my trainee agent. 40 grand less than they told me they could sell it for. Overall absolute s**t show
5/5
TrustpilotProfessional team
The team at Raynes Park is very professional and responsive.
5/5
GoogleIt was a really pleasure for us make the deal with this agency. From the beginning, our Agent (Jack Parsons) from Kingston office, was very gentle and patient with us. He answered all our questions and solved all our doubts before to make the agreement, which made us to feel comfortable all the time. Moreover, the process was very easy and convenient for people who are busy or don’t have too much time to go 2 or 3 times to the letting agency. We are very glad to find them. For sure, in a future, our next move will be with this agency.
5/5
TrustpilotEverything was dealt with quickly
Everything was dealt with quickly, lovely staff (Hari and Laura).Thank you
1/5
TrustpilotTenants beware - very little help when things go wrong
Front office rental agents - 9/10Property management team - 1/10Renewals team - 1/10Management -1/10 Great for international landlords who want to maximise the return from tenants, but terrible for tenants who need KFH’s assistance to get anything resolved. The industry needs to be better regulated and property management teams need to understand their responsibilities and show more urgency.
5/5
TrustpilotWorld class service from Stephen
From start to finish Stephen at KFH was world class in terms of fantastic advice and striking the right balance between urgent and informative without being pushy. He has also been able to provide brilliant referrals to supporting businesses such as our solicitor which has made the whole experience much smoother. Would highly recommend. From Rory and Esther.
5/5
Trustpilot5 Stars for Acton sales team
What a great sales team at the Acton branch of KFH. I had to sell up at a tricky time - thanks for the mortgage meltdown Liz and Kwazi - and the sales guys performed with aplomb. They were upbeat, determined and full of good sense in their sales strategy. Five stars well-deserved!
5/5
TrustpilotMyles at KFH -Great agent!
I had the pleasure of meeting Myles today for a local property viewing. Friendly and super professional. Very knowledgeable of the renting process, the property details and surrounding area and amenities. Great communication throughout the set up and follow up. An asset to KFH
2/5
TrustpilotThe service provided by KFH is slow and…
The service provided by KFH is slow and there is lack of coordination between various departments. Many tasks of repair etc are expected to be organised and executed by the landlord. The tenants have also mentioned on many occasions that the KFH team responds slowly and it is difficult to contact them
5/5
TrustpilotA pleasure to meet with
Very polite, professional and informative. Thank you Jenelle.
5/5
TrustpilotMorgan - KFH Tooting 5/5
I have been in my new flat for a month now and could not be happier. Morgan from the Tooting branch was wonderfully helpful throughout the whole process. Very helpful and patient as we decided exactly we were looking for and picked out the perfect place after a couple of months searching.
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