Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSeriously look no further!
KFH weren't a company I'd even considered before yet they stood out above every other estate agent firm I spoke to when considering the sale of my flat. From the moment I began to get to know their team, I was reassured again and again through their exceptional and professional actions that they were the right choice. No issue, query, wobble on my part was ever too much for them - they've clearly mastered the art of holding both vendor and buyer in high esteem which smoothed the way at every stage. It was an emotional move for me and they carried me through every day of the process with care and craftmanship. I cannot recommend KFH enough now and will see no other agent when I next plan a move.
SMac · 13 May 2024
★★★★★ 4/5
TrustpilotQuick & efficient service from KFH
Tyrone at KFH was amazingly quick and efficient in getting my property on the market … indeed I could hardly believe that within two days of deciding to sell, the photographs , measurements, details and energy certificate etc etc had all been seen to and i was up and running! And I was impressed with the fact that he & the whole team took my personal circumstances into consideration at all times - they were all very friendly and calm and did not push me to sell before I was ready . It was also helpful to feel that my own views mattered and that I was actually listened to.
Snow · 11 May 2024
★★★★★ 4/5
TrustpilotThoroughly recommend
We recently completed our purchase with KFH Sydenham and would highly recommend their services. Siobhan and the team were great throughout: very accommodating, excellent communication and we couldn't be happier with how things went.
Alex · 1 April 2024
★★★★★ 5/5
GoogleI would like to say big thank you to Holly who helps my family to fing a home. Brilliant service and brilliant team.I Would highly recommend this company to my friends
Anfisa · 28 May 2024
★★★★★ 5/5
TrustpilotThey are always available when for a call
They are always available for a call and reply to emails in a short time.
They are willing to explain patiently any information and to discuss all the choices and get through the process step by step.
Amira · 24 November 2025
★★★★★ 3/5
TrustpilotKaren Rawlings of Surrey Quay has been…
Karen Rawlings of Surrey Quay has been excellent including helping sort various tenancy difficulties. But much else about KFH is less good - little action,confusing depts. Little help.
Paul · 20 July 2024
★★★★★ 5/5
TrustpilotIt was a very nice experience with this…
It was a very nice experience with this company specially with one of the employees there he’s name is Peter.He was working hard to help to find a flat with a good quality and good price.Thank you Peter and your team.Hisham
Hisham · 25 October 2023
★★★★★ 5/5
Trustpilotexcellent mortgage broker service
Lucas was brilliant as my mortgage advisor, he was always on hand via email or phone for queries, and he was really transparent with feedback, information and requirements.
Priya · 19 July 2024
★★★★★ 5/5
TrustpilotGood mortgage broker (first time, leasehold)
I used Kevin Hurley as my mortgage broker (separate to my estate agent). As a first time buyer he was super helpful and broke it all down for me, and I rarely had to chase. would recommend
Camilla · 23 November 2025
★★★★★ 5/5
TrustpilotOmar was very professional & helpful in…
Omar was very professional & helpful in assisting me finding a rental property. He made the process less stressful by explaining everything clearly, & assured all was well when I moved in. Fantastic customer service & would recommend this branch.
Angela · 15 November 2023
★★★★★ 5/5
TrustpilotSawan was a huge help
Sawan was a huge help, knowledgeable and experienced, with excellent advice throughout. He was patient and good-humoured and made what can be a daunting process smooth and easy to understand.
S · 11 June 2024
★★★★★ 5/5
TrustpilotDimitri was wonderful
Dimitri was wonderful! He helped us through the whole process and made it stress-free and enjoyable. We could not be happier with our experience.
Devon · 20 September 2024
★★★★★ 5/5
TrustpilotLucas was great
Would recommend Lucas' mortgage advice. He helped me through the process - very professional, helpful, and drove the sale through as quickly as he could.
Josh · 4 September 2024
★★★★★ 5/5
TrustpilotGreat service from Sawan
Great service from Sawan Sawan was absolutely brilliant at helping me through the remortgaging process & made the whole process significantly less daunting in the current economic climate! I'm thrilled with the deal I've been able to secure, and would highly recommend his services.
Lucy · 31 July 2023
★★★★★ 5/5
TrustpilotVery Professional
Very efficient Very thoroughVery well organised Knowledgeable staffHead of Lettings, Laura Timmings at the Holland Park Branch (moving soon to Notting Hill pemises) found us a very good tenant and executed all the necessary steps in a timely manner- a very professional approach and always available on the phone for any queries or issues that need sorting.Will always reply to messages left.Very good service overall and always finds quality tenants Dines Shah
Versha · 18 September 2024
★★★★★ 5/5
GoogleLinnea gave as the best service any estate agent could have ever done!
My mother was looking for a flat recently as she wanted to downsize and Linnea and KFH were the only estate agents that took their time out and actually suggested properties based on her requirements. All other estate agents never followed up with us but her. We were very happy with the way she communicated with us and how Linnea took care of the process End-to-End. I really recommend and would love to work with her again soon!
Many thanks to the KFH and Linnea for accommodating or family and my elderly mother!
Mo
Mohsin · 28 April 2024
★★★★★ 5/5
GoogleLinnea was super helpful in our hunt for a 5 and 4 bedroom house. She was so lovely throughout the whole process and couldn’t be more brilliant!!
Devon · 27 July 2024
★★★★★ 1/5
TrustpilotAgreed an apoitment and they simply did…
Agreed an apoitment and they simply did NOT turn up very dissapointing
Jag · 13 June 2026
★★★★★ 5/5
GoogleAs first time buyers, my partner and I didn’t really know what to expect. What I can say is Connor and the team in KFH Kingston from the get go were fantastic, from communication to being proactive on our asks, I can’t thank Connor and co enough for making the experience seamless.
Charlie · 26 October 2022
★★★★★ 5/5
TrustpilotKFH - mortgage services - top notch
We used KFH for our mortgage and this year re-mortgage. We worked with Med Moroglu and Heather Froment Jones and they have been a fantastic team: pro-active, responsive, super helpful and polite. We will def reach out to them in the future.
CPB · 4 September 2023
★★★★★ 5/5
GoogleWe used KFH for the purchase of our first house in Kingston. Kaylee Humphrey was our main contact and she was absolutely brilliant. Nothing was ever too much trouble, always getting back to us quickly on our endless queries. She was personable, professional and super efficient. Thank you to Kaylee and the team at KFH for making our move so seamless and stress free. Laura and Nick
Laura · 27 October 2019
★★★★★ 5/5
TrustpilotLaura and team in west wickham were…
Laura and team in west wickham were fabulous. They were very prompt and efficient in communication and very friendly too . Thank you very much
Clare · 20 August 2024
★★★★★ 1/5
TrustpilotTerrible service over many years
Terrible service over many years. I let out two properties through them - one of them was recently up for renewal so I’ve gone elsewhere. The service has been bad for years. For the last 12 months my tenants only contact me as they’ve given up hearing back from the KFH team in a reasonable time. This is despite me paying for the management service. They’ve still managed to mess up the end of this particular tenancy by asking the utility companies to close the accounts. This is despite the accounts being in my name and do not need closing. They made the same mistake a year ago and it took weeks to sort (with little to no assistance from them).
Andrew · 15 April 2024
★★★★★ 5/5
TrustpilotSawan Shah is a Superstar!
Sawan Shah is very understandable person, profession consultant and always on top of everything. A great asset in your company highly recommended! Thank you for your guidance, Vanessa & Rishi
Vanessa · 22 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
