Trusted Agent profile · Kingston upon Thames
★★★★★
1,996 reviews across 3 platforms
55-59 Fife Road, Kingston upon Thames, London, KT1 1SF, KT1 1SF
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Kingston upon Thames, at 55-59 Fife Road, is rated 4.4 out of 5 across 1,996 reviews on three platforms, including 318 Google reviews rated 4.7.
318
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,677
Reviews on Trustpilot
Business-wide
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
4/5
GoogleWe were able to find the right tenant for our flat within 10 days. Thanks to Alex for screening and shortlisting the prospective tenants and to Megan for her relentless effort in showing the flat to the so many who were interested and finally finding the right tenant
1/5
TrustpilotAggressive, unknowledgable and unprofessional! KFH LEE
Bought a house in a 6 property chain - aggressive tactics, putting people who are not well rounded enough or knowledgable on the job and unable to answer basic questions. Only reason they got the sale is because we fell in love with the property. Unusual email and call manner as well as unprofessional… forwarded aggressive and patronising emails from other estate agents in the chain who only had their commission in mind, as well as numerous pointless calls throughout the dayWould not recommend if you can avoid - exactly why estate agents get a bad name.
5/5
TrustpilotGood experience of buying a property
We bought our property through the Streatham branch of KFH and the process and experience was very smooth from day one. Callum was polite and responsive throughout and very easy to deal with. All other members of the team we came into contact with were also lovely. Thank you to the whole team!
5/5
TrustpilotKFH Abbeville Clapham were amazing
KFH Abbeville Clapham were amazing. We came back to them after another agent messed us around to sell our house.Max had a buyer lined up already and we had a better offer in days. Super proactive. From offer to completion the team were fantastic. Highly recommend to sell your next property.
5/5
TrustpilotGrace Kossi-Lessa
Grace Kossi-Lessa Grace was very patient and very professional. Thank you for making her debut so smoothly. Thank you for being in this process, Your support and informationGod bless you
5/5
TrustpilotIsabelle at your Balham office was most…
Isabelle at your Balham office was most efficient and made the whole flat purchase smooth. There were the usual hiccups which she handled and resolved immediately. I would recommend anyone to her.
5/5
TrustpilotEfficient and proactive
Laura and the team at KFH were most efficient dealing with a long and complicated house purchase. They kept me informed of the process at all stages and were very proactive and helpful.
5/5
TrustpilotI walked in to speak with someone in…
I walked in to speak with someone in Lettings at KFH Queen’s Park and Tamanna was more than helpful, I was very impressed with her knowledge in both the rental market and the area considering being so new to the industry. We need more agents like this!
5/5
TrustpilotRemortgage help
Sawan and Sharon were excellent and went the extra mile in trying to get my remortgage over the line. Incredibly helpful and responsive and made sure I had everything in order. Thanks again to you both!
5/5
TrustpilotSpecial shoutout to Kevin and Isabelle!
Shoutout to Kevin and Isabelle for being professional, friendly, attentive and proactive. They ensured that the process ran smoothly from start to finish. I will definitely be using Kevin again for my next property remortgage/purchase.
1/5
TrustpilotIf I could give no stars I would
If I could give no stars I would. The rent is consistently paid late with some months missing. Kelly Mckvoy is ok with this and is not willing to do anything about it. Aprils rent being paid in may is not acceptable and causing cash flow problems but no one seems to care
5/5
GoogleLinnea has been amazing in helping us in finding a place to rent. She is very kind and definitely goes the extra mile to ensure that you are left satisfied. Couldn’t ask for a better agent.
5/5
GoogleLinnea is very accommodating and helpful.
5/5
GoogleKFH have been great from start to finish. Especially Holly, who has been there to help us whenever we have needed. Very professional, nothing is too much for her and all round a really lovely person to deal with. Thanks for helping us find a home!
5/5
TrustpilotHighly Recommend
We bought our house with KFH. Linda was extremely professional and efficient and really went above and beyond for us to try and make it as stress free as possible.
5/5
TrustpilotWould recommend KFH to sell your home
Very easy to sell our house with KFH. We sold for asking price with the first viewer. Would recommend. Our contact was Deana, she was always responsive and did a great job with the sale to push things through with the buyer. Many thanks
5/5
TrustpilotPardeep Chahal - Mortgage Broker
Pardeep was brilliant during my purchase. Always helpful, quick to respond to any queries and easy to work with. I would absolutely recommend to anyone looking for a mortgage broker.
5/5
TrustpilotLucas has been great to work with
Lucas has been great to work with, he’s done an amazing job getting our mortgage secured so quickly and we couldn’t recommend him more! Super friendly and got us a great deal :)
5/5
TrustpilotExcellent Estate agent
I had an excellent experience with KFH when letting my property. They were professional throughout, particularly Sabeena who regularly updated me throughout the process.I can`t recommend them highly enough.
1/5
TrustpilotEaling seekers should avoid this place
The Ealing branch of this pedestrian agency is arguably the worst agency of anywhere in the land. The director takes all comments s though they were a personal assault on herself, and quickly slides into sulking-teenage-girl mode if everything doesn't go her way. To enquire about any property (just an enquiry) you need to endure a forensic analysis of your financial situation and they will then proceed to inundate you with details of properties in areas in which you wouldn't dream of living.
5/5
TrustpilotKfh worked as a team to sell my…
Kfh worked as a team to sell my mother’s flat. We were pleased with the solicitor that they recommended. Unfortunately we had to wait for probate and hadn’t realized the process would be long and drawn out as it was. The only drawback was that we put it on the market too soon. I would have been pleased for advice that we should wait for several months as it incurred further unnecessary cost for us due to the flat management fees when potential purchasers dropped out without notice, due to the length of time probate was taking.
1/5
TrustpilotAbsolutely terrible building management…
Absolutely terrible building management company. I’ve lived in a building for 12 months managed by this company. During our time here, one of the lifts was broken for 10 months. Despite numerous complaints, nothing was done to rectify this issue. Finally they repaired the broken lift, we have 2 working lift for 3 days before they shut down the alternate lift. So once again, we’re back to one lift. Of which, you cannot call it from the ground floor as the button on the ground floor has been broken for 2 weeks now. Once again, this has been reported numerous times. Additionally, I reported a total security door failure on an entire floor which took them 6 weeks to even call me back to ask which floor it was… we’ve had one of the main security gate open for 3+ months which has coincided with parcels being stolen. The company’s solution, leave the broken gate, and install security cameras - but not where the parcels are stolen from… honestly for a company with a 45 year history I’m beginning to question how you’ve made it this long.
5/5
TrustpilotFantastic experience!
Myself and my partner recently purchased our first property, thanks to Hannah and the brilliant team at KFH. There were some complicated aspects with the property being probate and previously shared ownership, but Hannah’s patient and transparent approach really helped the process of agreeing a price and navigating the sale! Would definitely recommend.
5/5
TrustpilotGood communication and the ability to…
Good communication and the ability to assemble a one-stop legal team and surveyor package. Kevin was incredibly helpful throughout the process and quick with his responses to requests for information.
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