Trusted Agent profile · Kingston upon Thames
★★★★★
1,998 reviews across 3 platforms
55-59 Fife Road, Kingston upon Thames, London, KT1 1SF, KT1 1SF
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Kingston upon Thames, at 55-59 Fife Road, is rated 4.4 out of 5 across 1,998 reviews on three platforms, including 318 Google reviews rated 4.7.
318
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,679
Reviews on Trustpilot
Business-wide
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotWe recently sold our flat with KFH…
We recently sold our flat with KFH Tooting. We were lucky to sell it on the first few days it was put on the market. A big part of that was the viewings that were lined up in advance. Antony, Morgan and the team provided a very professional service throughout the process.
5/5
GoogleWe have been impressed so far with the services we have received from Simon Patton and his lettings team at KFH (Kingston). They are always efficient, professional and friendly. As we are mostly abroad, it was important to us to find someone who we could trust to look after our place, and that is exactly what we have found in Simon and his team. I would highly recommend KFH (Kingston) to anyone looking to rent out or manage their properties.
5/5
GoogleGreat experience working with KFH Kingston and especially with Holly Witherington. She was extremely professional, particularly helpful, straight forward, replied to my emails and questions immediately. Thank you so much Holly for helping me rent a property! Much appreciated
5/5
TrustpilotSamara dealt with the sale of our…
Samara dealt with the sale of our property and from the start was excellent keeping us informed throughout. Really appreciate Samaras hard work from start to finish.
1/5
GoogleI rented a house from this office. Totally disappointing. Everything is fine until sign the contract and pay them money. But then? You are lucky if you receive an answer to your emails weeks later! They are never interested! They don't solve any problems! I would never recommend them!
5/5
GoogleI honestly can't thank Will at KFH enough the last few months. Without his support selling my property it wouldn't have got over the finish line. I will be forever grateful to him! Hugely recommend his services and KFH for everything. It's been a pleasure. Thank you again <3
5/5
GoogleI had the opportunity to deal and liaise with Richard. My search was very specific and he showed me all relevant properties over many months. He was at all times, attentive and non -pushy. He clearly wanted both the buyer and seller to get the best deal. Through Richards knowledge and patience,I finally found my ideal flat. It was a pleasure to deal with Richard and he was an ultimate professional, and showed real integrity at all times. I would highly recommend.
5/5
TrustpilotHad the pleasure of working with Summer…
Had the pleasure of working with Summer Baker (Clerkenwell) to view and agree a lease with our new flat in Angel. She was extremely helpful, efficient and friendly throughout the whole process. We are super grateful and thrilled with the property - thank you Summer and the KFH team!
5/5
GoogleI would highly recommend KFH Kingston after a successful sale and a very positive experience overall. Ross and his team did a great job and were very professional throughout. (Completely the opposite of the pushy "wheeler-dealer" estate agent experience I have had elsewhere!). Ross is calm, considered and explained everything to us clearly, and was correct about estimations around the price we would obtain. Thanks also to Kayleigh for finding our buyers and agreeing the sale. Best wishes, Neil
5/5
TrustpilotSupportive and helpful throughout the process
We bought a property through KFH Dulwich Village and from the start right through to the final day of completion they were very proactive and supportive. As often occurs there were some problems, but although they were not caused by KFH they were full of good advice, supportive and helpful. They went all out to get it all completed and all problems overcome. I recommend them unreservedly and will definitely use them if/when I come to sell next time.
5/5
GoogleI would really love to work with KFH again, especially with Matilda.Thank you!
Thank you for your kind words. We are thrilled to hear you would love to work with us again, especially with Matilda. Our team is dedicated to delivering reliable and quality results, always aligning with our clients' goals. We look forward to supporting you in the future.
5/5
TrustpilotGreat communication, always helpful and worked hard to make it happen.
We recently sold our house and purchased our new home through KFH and couldn’t be happier with the help and service they provided. Our sale took far longer than anyone anticipated, but Kevin and Susan worked hard to keep it all going and stopped the chain from collapsing- even when dealing with excruciatingly slow and incompetent solicitors who seemed determined to derail the process right up to the last moment.We love our new home and are so grateful to the team for helping us finally secure it.
5/5
TrustpilotI recently moved out of a rented…
I recently moved out of a rented property managed by KFH. The viewings and correspondence / day to day was handled by Ashleigh Greenaway who was fantastic, she went above and beyond to ensure the changeover was seamless. Thank you!!!
3/5
TrustpilotGreat start to the process but a poor end
We sold our house with KFH Sydenham (having originally been sold it as a new build by them). They were excellent when we instructed them, and at getting offers on our house from multiple parties. However, when we got closer to exchange they were pretty poor. The branch had quite a robust and slightly aggressive approach to their sales which worked really well for us whilst they were selling the property, but it slightly turned on us towards exchange - the information we received them from during that period was inaccurate and it definitely felt like they were acting more for the buyer of our house than us. We tried to provide some feedback, but this was not well received by the Sydenham branch at all. So a great start but a poor finish.
5/5
GoogleIt has been an absolute pleasure using KFH Kingston as they have made the whole process of finding a flat as smooth as possible. My agent, Simon Jermak was outstanding with providing the best service I could imagine. Simon listened and took on board all of my requests and requirements, advised and consulted with me on a regular basis which reassured me I was making the right choice. I would highly recommend the Kingston branch!
5/5
TrustpilotExceptional attention to detail
Worked with Colin, Belzize Park (England's Lane) From start to getting settled in my new rental, Colin was attentive, reassuring, loyal to his word on every detail and went the extra distance to support. Thank you Colin. In an industry that gets a bad rap, this was an experience worthy of profile
5/5
TrustpilotKFH dealt with our purchase
KFH dealt with our purchase. Deana was absolutely brilliant in managing us and our seller, I couldn’t recommend them enough. They were certainly the best agent we had dealings with throughout the whole process, including our selling agent. When we come to selling this house in the future we will most certainly sell through KFH.
2/5
TrustpilotIt’s not only about getting the deal done …
It’s not only about getting the deal done it’s about going that extra mile to make sure that the parties to the deal are satisfied. KFH was not helpful in connecting us, with the right people to ensure that we had access to everything that the vendor had - gates, keys, access codes etc. responses to our queries for few and far between after many follow ups. Offers to help were made but never acted upon. We still don’t know where our parking is and no one can help us becuase we don’t have contact with the vendor and KFH didn’t bother to find out the details for us. It hasn’t been a satisfactory relationship.
1/5
TrustpilotVery disappointed by verbal offer of…
Very disappointed by verbal offer of financial help towards indemnity insurance, which was later reneged upon. Don't trust them, completely lacking integrity, go elsewhere.
1/5
TrustpilotI am a landlord and I have a managed…
I am a landlord and I have a managed property with KFH. Following my experience with them I would strongly advise not using KFH. They have been completely incompetent in my view. An example of this is when in between tenants they registered me to my neighbours ulility bills. This has resulted in nine months of hell. I now have a debt for over £1800.00 for my neighbours property (Ovo energy are also a nightmare) and a the threat of legal action against me. KHF have done nothing to help or assist me in this matter, in fact their lack of customer care is making it worse.
5/5
TrustpilotVery professional and proactive.
Very professional and proactive.Barrington the manager spent a considerable time in discussing the sale and options. I felt the sale price was considered and explained to me with comparables and options to sell quickly or test the market. The service I received was outstanding and all of the sales team visited the property and were fully aware of its benefits so as to be able to effectively deal with buyers and their needs.David dealt with the sale and he was amazing. Responsive and really on the ball, making sure everyone was informed and I have to say it was the easiest and smoothest property sale I’ve ever had.Thank you KFH Crouch End!
5/5
TrustpilotLucas was an excellent mortgage…
Lucas was an excellent mortgage advisor, he was approachable, efficient and a great communicator!
5/5
GoogleLinnea was very patience with me and took me to view many flats throughout my search for a property to rent. She listens to my search criteria and never pushes me to make a decision. Very professional indeed.
4/5
TrustpilotAll my interactions with Andree are…
All my interactions with Andree are great but I don’t like the automated system
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Kingston Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kingston upon Thames.
