Kinleigh Folkard & Hayward Kingston Sales reviews in Kingston upon Thames

★★★★★ 5/5

Trustpilot

Tim and his team at KFH Rosendale Road…

Tim and his team at KFH Rosendale Road looked after our sale. They were always available and responded promptly to all our queries. They were proactive in seeking viewings and keeping us informed. Each of the viewings were conducted with total professionalism and their feed back was very supportive. The whole process was as a result straightforward and they liaised with surveyors and solicitors easing our burden. The team also found us a property and ensured everything went as smoothly as possible. We would recommend them to anyone looking to sell or buy.

Neil · 10 July 2023

★★★★★ 5/5

Google

Highly recommend Will and Toby! They truly went above and beyond to ensure the sale of my flat went as smoothly as possible. Despite a few bumps along the way, they kept me calm with pragmatic advice and a truly personal approach. It never felt transactional, just professional, supportive, and dedicated. A fantastic service!

Stephanie · 18 December 2024

★★★★★ 4/5

Trustpilot

Sale of a 3 Bed Edwardian Terraced Probate House in Muswell Hill

Mathew Smith the Manager at KFH Muswell Hill provided the highest valuation for Probate and the lowest commission rate. The property was presented well on-line with an asking price £200k above Probate valuation. An offer was made immediately.Unfortinately buyers started to get cold feet as the market cooled and offers were withdrawn. One buyer tried to gazunder us and was firmly rebuffed. Our sales agent Elysia Charalambous was peristent in finding buyers in a difficult market following the Mini-budget and the average probate valuation was achieved as the final sale price. I would recommend KFH but advise to be not too greedy in a seller's rising market and steadfast in a buyer's falling market. Estate agents in general, want to get the highest price in the quickest time possible.

Peter · 1 July 2023

★★★★★ 5/5

Trustpilot

Tate S in Catford was amazing!

Highly recommend Tate Smith in the Catford office! I bought a property through her which completed last week and can honestly say had it not been for Tate I don’t think the sale would have gone through! She’s super professional and knows her stuff yet also approachable, friendly and honest, nothing’s too much to ask. She was extremely helpful throughout and always on hand to answer any questions or queries I had. Thanks so much Tate, when I eventually come to sell I know who I’ll be calling! Amazing service from start to finish!

Mia · 26 June 2023

★★★★★ 5/5

Trustpilot

A brilliant, friendly team. Highly recommended.

Jimmy, Linda and the team at KFH Wimbledon branch were amazing. From the very first meeting, they felt right. They were patient, kind, and most of all really good at what they do. They always stayed in touch every step of the way and I really felt that they were doing their very best for me. I had previously gone with a cheaper estate agents which turned out to be a big mistake so it took the right person to come along. I can’t recommend them enough. Thanks all!

Joy · 21 June 2023

★★★★★ 5/5

Trustpilot

Very good experience with KFH and Natalia

I bought a flat through KFH and I sold the same flat through KFH. I felt the commission was a little on the higher side however they have been helpful, consistent and good communication. I'd like to specially thank Natalia for all her efforts in finding a buyer and multiple viewing, followup with the buyers and keeping me informed. Thank You

Manoj · 5 August 2024

★★★★★ 1/5

Trustpilot

Worst experience - poor maintenance

Worst experience. I live on Gayton road, Harrow. We live in a high rise building and lifts are not working since many weeks. Kfh is least bothered about people living here. We have raised our concerns multiple times to Kfh, but they are least bothered about it. We have to climb up the stairs on daily basis. Kfh keeps coming back with all kinds of excuses, and have not bothered to get even the small issues fixed. Pathetic situation, and we are stuck with the contract. If you are planning to switch home, just avoid if it is maintained by Kfh.

Big · 8 June 2023

★★★★★ 5/5

Trustpilot

We had the pleasure of working with…

We had the pleasure of working with Francesca Martin from KHC in Putney, and she’s simply fantastic! She helped us find the most amazing house, complete with incredible features. Francesca made the entire process feel effortless, and her expertise really shone through. We’re absolutely thrilled with our new home, all thanks to her dedication and keen eye. If you’re looking for a top-notch agent, Francesca is the one to go to!

Emre · 21 January 2024

★★★★★ 5/5

Trustpilot

Lucas - the best Mortgage Broker around!

We had a great experience with Lucas Matta as first time buyers. We spoke to a few brokers before Lucas, and he is a cut above the competition. Lucas went out of his way to ensure that all concerns were put to rest and his reassuring advice was a godsend during a stressful period. He helped us find the best deal within a matter of days and I have been recommending him to friends ever since. He is an asset to KFH!

Josh · 1 June 2023

★★★★★ 5/5

Google

I had a great experience with KFH Lettings when renting my flat. The team was professional, responsive, and supportive throughout the entire process. They communicated clearly, handled everything efficiently.

KSF · 11 February 2026

★★★★★ 5/5

Trustpilot

Buying your first home made easy

We has a fantastic experience with Sawan and Sharon while purchasing our mortgage. His customer service was exceptional, guiding us through every step with patience and expertise. He took the time to explain all our options and answered all our questions thoroughly. We truly appreciate his dedication to making this process as smooth as possible. Highly recommend Sawan for anyone looking for top-notch customer service!

Navneet · 7 May 2024

★★★★★ 4/5

Trustpilot

Overall very pleased with the way the…

Overall very pleased with the way the sale of the house went. I must say that to start with they completely over valued the property.Eventually though they arranged the sale to a buyer who was in an extremely good position. Sophie was very professional and kept us informed at every part of the sale.KFH Earlsfield were the branch we used.

Mr · 5 August 2024

★★★★★ 5/5

Trustpilot

K(ind) F(ocused) H(ardworking)!

Recently I was in the position where I urgently needed to buy a house after a divorce, for reasons that were both financial - renting was fast depleting my ever dwindling savings - and emotional - I felt very unanchored and discombobulated, and in need of a permanent base. The task of finding and buying a house at a time I could barely manage a grocery shop felt inconceivable: onerous, overwhelming, and frankly terrifying. Thankfully one of the first agents I met was Che Eleftheriou from KFH Crouch End who not only showed me properties that fit my wish list perfectly, but also seemed to instinctively understand that it wasn’t an easy time for me, and that I would require some hand-holding. The process - made infinitely more difficult for me due to ADHD and an innate aversion to forms and procedures - was far less taxing and stressful than it might have been, thanks to his patience and consistency. I will always be grateful to Che and the team for ushering me into a new chapter, set in a wonderful home that I still can’t quite believe is mine.

Rebecca · 14 May 2023

★★★★★ 5/5

Trustpilot

Immaculate mortgage consultancy from Lucas

As a first time buyer, I had very little information to start off and needed a fair amount of help. Fortunately I was passed onto Lucas Matta who was incredible throughout the whole process and gave lots of information on different mortgage types and rates, allowing me to make decisions without pressure. Then when it came to getting the mortgage organised, he worked efficiently to get the application out very quickly.The level of help and responsiveness was brilliant and I felt I could always ask Lucas if I had a question. I highly recommend. Thank you Lucas!

Ralph · 12 May 2023

★★★★★ 5/5

Trustpilot

And the oscar goes to….

Mr Andre St Clair Walcott!! I cannot recommend our mortgage broker Mr Andre St Clair Walcott highly enough. Throughout the entire process, he was an absolute pleasure to work with. He consistently demonstrated the utmost in professionalism, ethics and trustworthiness, making what can often be a stressful and confusing process feel straightforward and manageable.One of the things that impressed us most was how easy he was to reach and how responsive he was to our questions and concerns. He was always available and willing to go the extra mile to ensure that we fully understood every aspect of our mortgage agreement. Thanks to his guidance, we were able to navigate the complexities of securing a mortgage with ease.In addition to being highly communicative and responsive, Andre was an expert in his field. His knowledge and expertise were evident from the very first interaction, and he was able to provide us with guidance and advice that proved invaluable throughout the process.Overall, I would say that our broker is truly deserving of any and all accolades that might come his way. If there were Oscars for the mortgage brokering industry, he would undoubtedly earn one. I would recommend him without hesitation to anyone looking for expert mortgage advice and support. Sedef

Sedef · 12 May 2023

★★★★★ 5/5

Trustpilot

The best mortgage broker on the planet!

I was introduced to Sawan Shah as a mortgage broker when I tried to purchase a property listed by KFH. He was so fantastically helpful that I decided to keep his services even after the initial sale fell through and I moved on to another non-KFH listed property. Sawan went above and beyond at each and every stage of the process, helping me navigate the volatile mortgage market at the end of 2022 and start of 2023. He always made time to talk me through every offer and greatly helped with my decision making. He is also incredibly responsive to any small question I had, always replying within a few hours. This is in stark contrast with other brokers who are often AWOL for weeks or get annoyed if you ask too many questions.I can't recommend Sawan's services enough!

Gary · 10 May 2023

★★★★★ 5/5

Google

Great experience with Kinleigh Folkard & Hayward (KFH). The team(Toby wright)was professional, responsive, and helped me find a good house quickly. Smooth process and excellent service. Highly recommended!

John · 16 February 2026

★★★★★ 5/5

Trustpilot

Amazing team lead by the best

Absolutely wonderful during the entire experience (selling/buying). I wouldn't have even considered selling if it was not for Mr Paul Bent. I am so glad I listened to his advice and he delivered as promised. He was also there when i needed him to solve problems along the way. I am so grateful. Thank you to Natalia and Abby as well.

Silia · 9 July 2024

★★★★★ 5/5

Trustpilot

Friendly and Approachable

We were looking for a rental property for our client who suffered a brain injury and did not have the usual references etc. It was a very stressful time trying to find him a new home in the current climate. The team at kfh, Canada Water were always super helpful. They always answered any questions quickly and nothing was too much trouble. We came across multiple estate agencies in our long search but they were head and shoulders above the rest. We pick up the keys on Saturday and couldn't be more grateful for your service.

Lisa · 28 April 2023

★★★★★ 5/5

Trustpilot

Overall Excellent customer service from KFH Tooting

We used KFH Tooting for the sale of our property recently and i just wanted to say the whole team were an absolute pleasure to deal with at all times.The staff at Tooting were highly professional, polite and friendly at all times.I must give a special mention to Antony May, James and Daniel who were my main contacts through the transaction and they all gave what i would describe as outstanding customer service to us ag all times.We would have no hesitation in recommending KFH Tooting to anyone.We struggled to sell our property through many other agents and went for KFH Tooting because of the number of Sold signs from them in our area and luckliy for us I can see why they are so successful.

Rakesh · 27 April 2023

★★★★★ 5/5

Trustpilot

Excellent service in Blackheath

A big thank you to Shelley and her team who have done a really excellent job in finding tenants for my property in Blackheath. Chris produced an amazing video of the flat and I have no doubt at all that this encouraged viewings. Marta was really on the ball in all respects and great at keeping me informed on all aspects of the rental process. Very, very efficient. Dami was also great at conducting viewings and I can only say that every member of the team delivered as promised. Thereare many estate agents in Blackheath but I doubt if any could match Shelley and her team at KFH.

Peter · 12 April 2023

★★★★★ 1/5

Trustpilot

Lack of knowledge and care

From the very first viewing (where Jonathan forgot to arrive and left me waiting for 15 minutes without contact, never showed up or apologised), right up until the end where we had to chase the keys after completion, the whole process was a shambles - Jonathan made us feel pressured and like we were the root of the problem when it actually came down to him promising his vendors too much in too short a time frame. Pressuring buyers because an estate agent has 2 sets of commission at stake is in my opinion, pretty nauseating. When we requested information we would wait for sometimes a week before any follow-up but were expected to have immediate answers for Jonathan should he require them. Added to this, he failed to mention that the Vendor's mortgage was expiring until after the December holidays (a month into the process) by which point, we and our solicitors were placed under unreasonable pressure to complete a leasehold purchase in less than 8 weeks - an impossible time-frame. He clearly knew this was the case as our current neighbours viewed the property to purchase in October 2022. I think it also prudent to note that as the agent for the property, he should (at the most basic level) know what comes included with the property. For almost 3 months we were led to believe the loft was included in the lease and it wasn't. This meant last minute renegotiation which was the last thing we needed and meant we almost lost the property. I would steer well clear of KFH.

Johnathan · 6 April 2023

★★★★★ 5/5

Trustpilot

Pardeep Chahal is a great mortgage broker

Pardeep Chahal from KFH is an excellent, professional mortgage broker. He has helped us secure two mortgages and the overall process was very smooth and effective on both occasions.Pardeep held our hands through every step of the process. He explained everything very clearly and we felt confident that he helped us pick a mortgage product best suited to our needs. Pardeep knows the mortgage market very well and is very professional making sure he does the best for his clients throughout the process. I would recommend Pardeep and KFH to anyone looking for a mortgage.

Dan · 5 April 2023

★★★★★ 5/5

Trustpilot

Great service throughout from KFH Southgate

From putting on market, to first viewing, to having an offer accepted (at asking price) was all concluded within 3 weeks, and exchange with a chain free buyer has been achieved in a further 7 weeks. Entire process including KFH recommended solicitor has been the easiest property transaction I've ever been involved with. Dealt with Sebastian, Liam and Beyzan mainly. A very good job was done, particularly on the price negotiation, which is where the agents really add their value.

Andy · 5 April 2023