Grace Miller & Co Ltd reviews

★★★★★ 5/5

Google

Diane and her team were incredibly professional with the assistance they provided. I found them to be very responsive and helpful. Would highly recommend

Ryan · 17 April 2023

★★★★★ 5/5

Google

I found Freddie Wells at Grace Miller to be extremely helpful with the information etc that I required as Executor for my late sister’s estate. He is a very good ambassador for Grace Miller.

Gordon · 3 April 2025

★★★★★ 5/5

Google

We've been thoroughly impressed since Grace Miller took over. Excellent communication, consistently professional, and always go out of their way to help. Happy to recommend.

L · 16 April 2025

★★★★★ 5/5

Google

We have worked with Grace Miller & Co for a number of years now. We have always found them to be an excellent company to work with who really understand the property business and their clients' needs. They provide a very professional service that I would thoroughly recommend.

Robert · 17 April 2024

★★★★★ 5/5

Google

We contacted Grace Miller for a viewing and since the first contact we had a great service advising us through all the necessary to be able to rent a flat listed on Right Move. We have been in contract with others real estate agencies, but no one was as proactive as Chris Brewer, and thank to him we were able to move to our new lovely home in less that a week. We are very satisfied with the service and highly recommend Grace Miller services.

Gabriela · 27 October 2020

★★★★★ 5/5

Google

We appointed Grace Miller & Co. a year ago to manage our period development in Putney and our experience of them, in particular with Luke Sylvester and Jonathan Miller, has been excellent. We find them to be competent, efficient, knowledgeable and always willing to help. I have no hesitation in recommending them as Managing Agents, for and on behalf Of The Heath Rise Residences Committee.

T · 27 October 2022

★★★★★ 5/5

Google

We have rented a house through Grace Miller for the past 5 years and we have received an outstanding service. Our agent - Chris Brewer - was always available and extremely helpful, assisting us with any issue we had with the house on the shortest notice. He was also the point of liaison between us and the landlord and was always keen to find a solution that was fair and working for both parties. We are really pleased with the service we have received from Grace Miller and happily recommend them to potential buyers / tenants.

TAM · 28 October 2019

★★★★★ 5/5

Google

As a Director of a Management Co. that has had Grace Miller as its Managing Agents for over 20 years, I have pleasure in highly recommending them. They provide a very personal and professional service and are easy to contact to discuss any …

Jane · 17 April 2024

★★★★★ 5/5

Google

Grace Miller has been managing our block of flats in New Malden, for more than six years now.We are very happy with their service, promptness and professionalism. They attend emergencies immediately, discuss with directors and offer reasonable solutions for every situation. Mr Miller and his team have a friendly approach and I recommend their services to everybody who is looking for solid partnership.

Martina · 27 October 2022

★★★★★ 1/5

Google

Contrary to several of the reviews which I have to say seem "questionable" based on our experience. These agents are unresponsive and hardly manage a property to a decent level. They charge leaseholders over £100 just to get an answer to a question. In terms of the services they are asked to perform - such as finding a gardening service - the services they do find are very poor value for money to say the least. So in summary: - Poor value for money - Unresponsive - Below par service If I was a freeholder, I would definitely not use them. Furthermore, I would not be using their service for anything where avoidable in the future! You have been warned.

Bradley · 28 October 2018

★★★★★ 5/5

Google

We appointed Grace Miller & Co to manage our block of 30 flats some 18 months ago, when going into a major re-furbishment programme. They have been highly professional, prompt and all we could wish for in the wide range of duties and services incumbent upon a good managing agent. Above all, they understand their duty is of care to a client rather than a sale of service to a customer as practiced by many of their peers. We have recommended them to others and none of us have regretted it.

Kate · 28 October 2018

★★★★★ 5/5

Google

Grace Miller & Co have been our managing agents for over 10 years now. As a director of our Management Co., I cannot recommend them highly enough. I have found them to be reliable and efficient and they have taken the stress away from the day to day running of our flats, which I found to be lacking in our previous agents. Amongst their services given: advice on obligations as freeholders of our building & Health & Safety matters supervision of day to day maintenance, repairs & redecoration of the property & grounds setting annual budgets/services' charges/buildings insurance quotes/annual returns to Companies House liaising with all freeholders & tenants for the smooth running of the flats. I have found all of their staff and our Property Manager to be very pleasant, professional & helpful to deal with. Again, I would have no hesitation in recommending them as excellent managing agents.

Katharine · 28 October 2018

★★★★★ 5/5

Google

An absolute joy to work with, Grace Miller have been nothing but professional, prompt and reliable after their appointment in early 2016 - helping to bring our block of 36 flats in Kingston back to good order after years of neglect from previous management. The previous agent had left the accounts in disarray, and neglected all aspects of Health & Safety, as well as essential maintenance and building work. I am pleased to say that after the professional and efficient services of Grace Miller and Sally Haresign in particular, things are now in much better order, (and that is whilst dealing with all manner of unexpected issues, including the brilliant response to and round the clock work by many members of the team following a fire at the flats). Plans of action for works required have been drawn up, quotes meticulously sought and acquired on time. Work then carefully followed, and completed on time to budget. Impressively thorough in all areas of their work. I would have no hesitation in highly recommending them - thank you Grace Miller.

Ben · 28 October 2018

★★★★★ 5/5

Google

I am a director of a block of flats, managed by Grace Miller over the last 4 years. I can wholeheartedly recommend them. They are very efficient, pro-active, easy, pleasant and quick to communicate with, and most importantly get things done. We have just had a major external makeover of the block, and this was achieved with them managing the project very well, and keeping both tenants and leaseholders in touch about progress all the time.

Tiggy · 28 October 2019

★★★★★ 5/5

Google

I've experience nothing but competent professionalism from the folk who’ve managed my property over the past few years. Having dealt with one of the bigger commercial firms previously, it’s been an absolute pleasure to know that thing were …

David · 17 April 2024

★★★★★ 5/5

Google

We recently moved to Grace Miller to look after our development, and I cannot recommend them highly enough. We considered two other companies, but the personal approach, attention to detail and professionalism of Grace Miller team, and …

Natalia · 17 April 2024

★★★★★ 5/5

Google

Grace Miller is an excellent property management company. They were extremely helpful and prompt at dealing with enquiries, both from me and tenants. They also worked to keep costs down, always finding the best available price.

Victoria · 17 April 2024

★★★★★ 4/5

Yell

Thank you

I would like to commend Grace Miller for their management of our block. Whenever I have had a query, there has always been a polite and speedy response. There is always someone on hand and it is comforting to be able to deal with such a professional company. Thank you.

LynnC-206 · 10 April 2021

★★★★★ 5/5

Google

Fantastic service from Chris and his team, I have used Grace Miller for tenancy services and always found them responsive. Highly recommended

Paula · 28 October 2018

★★★★★ 5/5

Google

We let a property through Grace Miller for just over a year and a half, and it was the best letting experience we had in London. Chris & team were so professional, responsive and overall lovely people. Any issues with the flat were always sorted quickly, and the moving in/out experiences were a breeze. Would highly recommend!PositiveResponsiveness, Professionalism

Grace · 27 October 2021

★★★★★ 5/5

Google

We have been dealing with Grace Miller for several years now and have recently switched our property to their Managed Service. I cannot praise the Grace Miller team enough. …

Ria · 17 April 2024

★★★★★ 5/5

Google

Have had dealings as a residents association director for a number of years. Always had a good relationship with Jonathan Miller and his team from when they took over the management of our block of flats from the previous managers. Things improved massively and the property looks as good as it has ever looked. Very professional company.

Stephen · 27 October 2021

★★★★★ 5/5

Google

I have dealt with Grace Miller & Co on a number of occasions and cannot fault the service I have received. As a company they are very friendly, efficient and helpful. They were quick to respond to my enquiries and provided clear, straightforward information. Highly recommended.

CJY · 23 November 2022

★★★★★ 5/5

Google

Brilliant agency! We are renting tenants & have been renting the flat we live in through Grace & Miller for the past 3 years and we would definitely recommend them! Their services are spotless, fast and very professional. Chris, our …

Roxana · 17 April 2023