Gibson Lane Kingston Upon Thames Sales & Lettings reviews

★★★★★ 5/5

Google

Gibson Lane handled the sale of our property in Kingston. They were professional from start to finish, turning up on time for appointments, providing a realistic market appraisal, and getting all the necessary documents out in a timely manner. They were able to arrange maintenance contractors when our vacant property had a flood, and handled the post-offer to completion period very well. Recommended.

Michael · 28 May 2018

★★★★★ 5/5

Google

Both Wendy and Daisy at Gibson Lane have been fantastic. Wendy was particularly pacifying with a long and sometimes fractious chain, helping to hold the whole thing together so it didn't break and always keeping the relevant parties informed. As a purchaser I cannot recommend them highly enough.

Julie · 28 May 2016

★★★★★ 5/5

Google

We've now bought and sold two houses through Gibson Lane and cannot recommend them highly enough. Their focus on your requirements and those of the people they show your property to are what set them apart from national chains. Totally committed, they understand the area and your property instinctively, wonderful staff.PositiveProfessionalism

Matt · 24 December 2021

★★★★★ 5/5

Google

We recently bought and sold through Gibson Lane and they provided a great service in all aspects. Wendy (Progression Manager) in particular was diligent and professional and helped make sure the process went as smoothly as possible.

Josh · 14 June 2023

★★★★★ 5/5

Google

I have used Gibson Lane's Kingston upon Thames office to buy and sell property. The staff are always helpful, professional and approachable. House buying is never straightforward but I would definitely recommend GL if moving in Kingston.

Adriano · 7 June 2023

★★★★★ 5/5

Google

Gibson Lane dealt with the sale of our home in Kingston and were fantastic throughout. They were engaged, got appropriate buyers through the door, secured a good offer and kept us well informed through the whole process from offer to completion, which was managed equally well. The team are highly recommended.PositiveResponsiveness, Professionalism

Declan · 27 August 2021

★★★★★ 5/5

Google

Gibson Lane were extremely helpful and diligent all the way through the process and we’re excellent at keeping us in the loop and up to date. We will definitely use them again if we decide to move.

Callum · 13 May 2023

★★★★★ 5/5

Google

A buyer. As a marked contrast to other estate agents I've dealt with over the last year I thought they were very knowledgeable about the flat, the sellers and transaction details. Wendy kept me regularly informed and worked hard to keep the chain together.

Jay · 28 May 2018

★★★★★ 5/5

Google

Have been dealing with Gibsonlane for over 10 years, buying an investment property and renting the property with them and finally selling through them. They are very professional as a whole company. Always helpful and prompt. can't praise them enough.

Melanie · 28 December 2022

★★★★★ 5/5

Google

I was impressed by Gibson Lane's level of service while purchasing our new home - they managed to keep both the Seller and us informed and on track during the lengthy and uneasy process. I will highly recommend Gibson Lane and very likely will be my first choice of agent, if I need such services one day.

Dian · 28 May 2019

★★★★★ 5/5

Google

Great service from all the team at Gibson Lane! They were all very helpful and understanding and delivered exactly what they said they would. I don’t think selling and buying is ever enjoyable but they certainly made the process easier! Many thanks.

Carole · 30 August 2022

★★★★★ 5/5

Google

Excellent service when selling our property. Sale was agreed quickly and all aspects were managed by Gibson Lane. The chain turned out to be a bit complicated but Wendy ensured everything went smoothly. I'd highly recommend the team at Gibson Lane.

Demetri · 28 May 2017

★★★★★ 5/5

Google

We have recently bought a house through Gibson Lane and cannot recommend them highly enough. Sophie and Wendy have been a great support throughout the whole process and kept us constantly updated. They were always contactable and their persistence ensured that we got to completion as quickly and smoothly as possible.

Rebecca · 27 May 2020

★★★★★ 5/5

Google

Felt like a Personal service and all matters dealt with very promptly by very caring and considerate staff who had great advice and expertise to look after and keep up with all details of my sale, thank you to all great staff.PositiveResponsiveness, Quality, Professionalism, Value

Shahid · 27 August 2021

★★★★★ 5/5

Google

Great experience working with Gibson Lane. The awesome staff are super friendly, easy to work with and very knowledgeable.

Eoin · 29 January 2024

★★★★★ 5/5

Google

Gibson Lane and Ben in particular was super helpful and informative through the whole process of us moving into our new home! :)

Aisha · 9 April 2025

★★★★★ 5/5

Google

As an estate agent myself my expectations were high, but Gibson Lane did not disappoint. They were very professional throughout and I would absolutely recommend them as excellent local independent agents.

Sara · 28 December 2022

★★★★★ 5/5

Google

We had a great experience with Gibson Lane when buying our first home. The team were very helpful, worked to our deadlines, and made the whole process smooth and stress free. We would happily work with them in the future!PositiveQuality, Professionalism

Bojana · 27 August 2021

★★★★★ 5/5

Google

Easy and smooth experience, despite I was a buyer, so the Agency was representing the Seller. Responsive, prompt on actions. Related to everyone I was in contact with. Recommended for sellers and buyers.

Dmitry · 28 May 2017

★★★★★ 5/5

Google

Gibson Lane have just sold my property and I can't thank them enough for their efficiency and professionalism. They ensured they had all the information from the onset and didn't waste time with inappropriate viewings. They found the perfect match swiftly and the whole process was hassle free and that was despite the fact my flat required a lease extension. They took care of the whole process and kept me informed and updated where necessary. They provided sound advice and great recommendations to third parties. I can not recommend them highly enough, in particularly, Daisy Magello, who managed my Sale. Wendy who followed through the sale was also a pleasure to deal with.

Lesley · 28 May 2017

★★★★★ 5/5

Google

We had rather a long time between selling our house and exchanging due to circumstances outside our control. As every one who moves home knows, it can be stressful at times if you dont know what is going on. Gibson Lane were the glue between us and the solicitors, finding out what was happening and keeping us informed at every stage. Wendy at Gibson Lane did a fantastic job coordinating between all parties ensuring that at the end of the day we were happy clients.

J · 28 May 2017

★★★★★ 5/5

Google

Gibson Lane is by far the very best Estate Agency I have ever come across. All staff we spoke to was very professional, kind and helpful. Charlotte Heaton in particular was key in helping us buy the house we wanted. She was unbelievably helpful, efficient and responsive. She treats you as VIP and is an exceptionally experienced and knowledgeable young lady. Even after our purchase she continued to assist us with various issues we had with the new property and always made sure we got a satisfactory answer or solution. She always went beyond all of our requests. She is a top talent and a very lovely person. Nothing was too much trouble or too difficult and she did everything with a smile. Impressive!

M · 28 May 2017

★★★★★ 5/5

Google

Having experienced what a first class service Gibson Lane provided on a previous sale, I recently instructed them on my current sale, and once again they did not disappoint. My biggest irritation with other agents is that after being visited by a competent manager who may make all the right noises, I am then left to deal with inexperienced junior members of staff who let the side down - badly. The sales team at Gibson Lane have worked together for a number of years, and it shows. They are thoroughly professional, knowledgeable, very friendly and, best of all, keen. Phone calls are returned immediately and any information required is to hand. The sale is closely followed through to completion by the super efficient Wendy and issues quickly dealt with. Following a very honest and straightforward valuation with boss Neil, I liased with Daisy, Charlotte and Matt, all of whom are a pleasure. Probably worth mentioning is the fact I have also bought though Gibson Lane in the past, and found myself, as a buyer, being treated as respectfully as their vendor. I believe it’s hugely important to bring both parties together in a way that leaves them both feeling satisfied with the deal that has been made, something that has to be managed artfully and diplomatically by the middle man (or in this case woman!). I won't hesitate to instruct them again, and for anyone reading this, no I am not related to anyone there in anyway, just a very satisfied customer.

Carla · 28 May 2016

★★★★★ 5/5

Google

Just completed the purchase of a property with Gibson Lane. Daisy and Wendy from Gibson Lane were truly amazing throughout the process. I have brought a few properties in the past through different agents, but this was one of my best experience. It was a race against time for me to complete before end of March. I must confess that if it wasn't for the pro-activeness of Wendy and Daisy, this transaction would not have gone ahead. Many thanks to Gibson Lane and these 2 amazing ladies for their helpfulness and professionalism.

Shibu · 28 May 2016