5/5
GoogleWe have a very positive feedback regarding this agent. As they are solutions oriented and cares customers. Recommended strongly.
Trusted Agent profile · Kingston Upon Thames · Surrey
Verified
Dexters Kingston Upon Thames reviews
★★★★★
2,191 reviews across 1 platform
4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX
Part of Dexters, see every office.
Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,191 reviews on 1 platform, including 2,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
Google4/5
GoogleVery quick and efficient service from Maddie. I would recommend her if you are in a rush and looking for a house. All the paperworks were processed quickly. Thanks to Maddie.
5/5
GoogleDexters were utterly professional, super speedy and great at keeping me informed when I out my house on the market with them. I had a huge amount of confidence in all the team who were assisting me. Within a week, they had arranged more than 20 viewings, and I had 7 offers on the house.
Agent replied
Dear Judith, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHaving arranged to have valuations from a number of estate agents we found the valuation recommended by Dexters estate agents to be the most realistic based on recent comparable sales to my property. From my first meeting with Ben, I knew Dexters were the agent I wanted to go with. Their paperwork was professional and well presented, and really gave me the feel they knew what they were doing. Everyone I spoke with in the office was courteous, professional, and well informed on my sale. Within minutes of my property being listed I received a number of viewings, and multiple bids. And because of that I received exactly the price they promised they'd deliver within days of listing. What was also great is Dexters have a wide scope of offices, so was able to offer my property to purchasers outside the normal scope of Right Move and other websites. I'd like to give an extra mention to Jess who has been amazing throughout, and made this usually complicated process seamless. I have bought and sold 4 properties in the last 12 months and this has by far been the smoothest, and Jess has certainly been a key component to making this happen. We have now exchanged in the timelines Dexters have said they would, and I'm glad a new family can now take this house on to add to the many happy memories that have been shared there over the past 30 years. I can definitely recommend Dexters to anyone looking to sell their property.
5/5
GoogleI had the pleasure using Dexters for helping with seeking a new flat to move in with my mate in Kingston. All credit goes to Ben. He was attentive, demonstrated a strong understanding of our preferences and most importantly dealt with any unexpected bumps in the road (that were no fault of his own) with empathy and professionalism. We couldn’t be happier with the eventual flat that he found for us that we have taken on. we are over the moon with it, it’s perfect for us. Would highly recommend.
5/5
GoogleArron really do appreciate the work you have done for me. The apartment is amazing and i really do thank you for finding it for me. Your professionalism is of the highest standard and I look forward to coming to see you about a property in the near future. All the best Y.M. Choi
Agent replied
Dear Ryong, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI have been renting my property with Sonia at Dexters Kingston for 2 years now and the service was perfect. I had to handle a change of tenants remotely during the covid period while being based abroad, and they managed to make the transition seemless. Great team !
Agent replied
Dear Amyn, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleA very kind and efficient agent that one would look for.
5/5
GoogleLucy is nice and friendly!
Agent replied
Dear XK Lee, I would like to thank you for taking the time to post a review regarding the service you received from Lucy at our Kingston office. All feedback is important to us, and we are delighted that you have awarded us five stars. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleDealing with Sonia, was amazing she takes take of everything. I highly recommend Dexters for lettings.
Agent replied · 23 August 2024
Dear Steven, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleArron really do appreciate the work you have done for me. The apartment is amazing and i really do thank you for finding it for me. Your professionalism is of the highest standard and I look forward to coming to see you about a property in the near future. All the best Y.M. Choi
Agent replied
Dear Ryong, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI have good experience with Jessica, she quickly arranged three viewings for us in one go, and then she arranged another viewing and second viewing for the house that we interested in. She is helpful in the negociation process and finally our offer was accepted.
Agent replied
Dear Truong, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review regarding Jessica at Kingston and we hope to be able to assist you again in the future. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleWe were extremely impressed by the level of professionalism, local knowledge and timely communication offered by both Ben and Gemma. Having initially listed our property using Housesimple, we can honestly say that Dexters' service was far superior and will be our choice for selling in the future. Thanks again to all the team
Agent replied
Dear Lyndsey, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI would like to say a huge thank you for Ben Surman and Dexters team for all the great service and professionalism provided for us in the past few weeks. I am delighted to say we finally got our new perfect home!! Thank you very much!
Agent replied
Dear A C, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleI had such a brilliant experience renting a new house with Ben Surman. He went above an beyond, kept me in the loop at all times and helped make this process a really nice experience. Couldn't have a been better :) Thank you!
Agent replied
Dear Kate, thank you for taking the time to leave a 5* review for Ben in our Kingston office. We are pleased to read this and are thrilled you had a great experience. Kind Regards Asma Chughtai Customer Relations Team
5/5
GoogleThank you Amelia for the help in helping us get this property.. thanks so much.. I will definitly recommend my friends and family if they ever want to buy/sell or rent.. Thanks once again...
5/5
GoogleJust wanted to leave a review for Jessica as we have just completed on our house purchase which wasn’t completed through dexters but Jessica help with starting the process while also recommending the brokers and solicitors which we used for our purchase. Very professional and helpful throughout.
Agent replied
Dear Lee, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleAmelia Davis, Congratulations for work excellent of manager, for helping me find my apartment.You are extremely professional, fast and reliable. Understands what i want and do the correct for two sides, always takes care of my calls and emails very fast. Thank you for all.
Agent replied
Dear Joao, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI was taken care of by Amelia to find the right letting for me and she delivered! She suggested a brand new property we hadn't seen advertised and loved it, she made the viewing easy, and has been great throughout the following stages of the renting process, 5 out of 5!
Agent replied
Dear Valerie, thanks very much for your review and I know Amelia will be really pleased to read this. All our consultants make sure they are fully aware of all their applicants requirements so that when do take on a new property they know exactly who to go. Many thanks again for the feedback and 5 stars! Kind regards, Sam Farnan, Customer Relations Team
5/5
GoogleI have been out viewing with the Dexters sales team in Kingston recently and they have been a pleasure to work with. Chloe in particular has been great, knowledgeable on the area and the properties. Much more helpful than most of the other agents I have experienced recently.
Agent replied
Dear Ashley, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleFrom the outset Dexter’s were professional and efficient. Starting with Ben’s visit, he was extremely knowledgeable of the area and specifically my road to completion the whole process was pretty much stress free. I was kept up to speed at all times, would have no hesitation in recommending.
Agent replied
Dear Dan, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleI have recently rented a flat with Dexters. Ben Surman has been a great help in every stage and he is very professional. Highly recommended.
5/5
GoogleSuperb service and great communication throughout the whole process. Excellent adaptation to an unfortunate changing situation and they ensured the sale got over the line, despite numerous hurdles being thrown in the way that neither of us had any control over..
Agent replied
Dear Z Z K Johannes, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleReally friendly yet professional team. Very prompt and willing to go the extra mile to get things done on a timescale. Knowledgeable about each property we visited and never made us feel pressured to make a decision which wasn't right for us. I would definitely recommend letting with Mansons.
Agent replied · 9 August 2026
Thanks for your review Viv. Was lovely working with you and your partner in finiding you a perfect rental property in Jesmond. We wish you both well in your new property and happy to help in the future. Thanks from Kirstey and the Mansons team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dexters Kingston Upon Thames
Has Dexters won any awards?
Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.
