Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,191 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,191 reviews on 1 platform, including 2,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,191

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

We have found the house of our dreams thanks to the help of the team at Dexters Kingston, specially Amelia, she took us around in her car to see different properties and she has been super helpful during the whole process. I have had less positive experiences with other agencies but I can say now that they are not all the same.

Marta · 31 August 2019

Agent replied

Dear Marta, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Sonia DeAbreu was great help in finding good tenants. Process was made stress free

Nicholas · 31 August 2019

Agent replied

Dear Nicholas, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Dealt with Tom. Had great friendly service and got me the deal i wanted

Robert · 29 July 2019

Agent replied

Dear Robert, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

This is my first google review and I have made the effort to write it because of the incredible work done by Aaron Fakolujo. He consistently kept me updated and on one occasion worked until 9pm to hold a deal together for me. I cannot thank you enough. Outstanding customer service offered by the whole team. I would strongly recommend Dexters Kingston.

David · 29 July 2019

Agent replied

Dear David, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Lovely staff. Conor has been extremely helpful with my property search. Would definitely recommend

Shelley · 29 July 2019

Agent replied

Dear Shelley, I am writing to say thank you for your kind comments about the service you received from Conor at our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Have been letting apartments through Dexters for a few years now. Great service from my Property Manager Paul Ford. Always responsive and most important to me is that he ensures the tenants requests are communicated and if agreed, actions quickly and professionally. He is also always on top of “emergency” response requirements by the tenants and keeps me well informed. Great service!

David · 29 July 2019

Agent replied

Dear David, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

My first ever public review here. Paul has been very professional. Great service, worth 5 stars!

Mag · 10 December 2017

Agent replied

Dear YuHui, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

All of my interactions with Quote 4 Drones have been fantastic. Helpful, efficient and excellent service. I would recommend them to anyone who is looking for drone footage.

Joe · 21 June 2025

5/5

Google

A big thank you to Sonia who has been helping me rent my property over the past few weeks She has been easy to deal with with great communication skills and fast reply’s A valuable asset to the company.

Tommy · 24 May 2021

5/5

Google

Dear the lettings team at Dexters, this includes Aaron, Tom, Jordan,Sonia and of course Luke. In all my years I have never had a more efficient team help me find a property. Not only were they kind and friendly, but all were extremely professional and helpful. Not a bad word to say. For that I am extremely grateful. Sincerely Kris :)

Kristian · 29 July 2019

Agent replied

Dear Kristian, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Recently I have been viewing properties with Dexters in Kingston and Matt has surpassed all of my expectations in his delivery of service! Dexters have really stood out above all other estate agents and actually seemed to care about what I am looking for a in a property! Would recommend to all and will continue to use them in the future.

Jacob · 29 July 2019

Agent replied

Dear Jacob, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Ben was really good, helpful and responsive!

Freya · 13 May 2021

Agent replied

Dear Freya, Thank you for taking the time to leave such great feedback regarding your experience with Ben in our Kingston Upon Thames office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I have been dealing with Sonia De Abreu for the last couple of years and she has been super responsive with all queries and has followed up diligently. It's always a blessing to have a proactive agent managing one's property and I would highly recommend her to anyone. Keep up the good work, Sonia !

Jay · 11 May 2021

Agent replied

Dear Jay, We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Evie Fisher Customer Relations Team

4/5

Google

Had a really good experience renting through Mansons. The woman who showed my mum and I around the prospective properties was friendly, welcoming and honest. The letting process went smoothly and it was useful to complete the signing online as I was moving from outside of Newcastle and it was difficult for me to get to the office.

Emily · 9 August 2020

Agent replied · 9 August 2026

Thank you very much for your kind comments Emily, it was lovely to meet yourself and your mum and show you round properties we had we rental. I'm very pleased you we managed to find you a lovely property to settle into here in Jesmond and wish you luck in your new job.

4/5

Google

This is the second time I have used Mansons, and on each occasion they have been great. Both times they have been very flexible with viewings and not wasted my time with properties I wouldnt want to live in. Mansons also manage both of the properties I have lived in and have always been very professional when problems have arisen. I would definitely recommend them.

Ben · 9 August 2013

Agent replied · 9 August 2026

Ben, thank you for taking the time to leave this review, look forward to helping in the future. Elena x

5/5

Google

Amelia was very friendly and professional well done.

Angelo · 1 February 2021

Agent replied

Dear Angelo, Thank you for taking the time to leave such great feedback regarding your experience with Amelia and our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Conor was extremely helpful and put me in touch with financial services

Top · 7 November 2019

Agent replied

We greatly appreciate you putting aside the time to submit a review about our Kingston Upon Thames Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Surman helped me find my flat after I had been searching for a long time. He understanding what I was looking for and thereafter facilitating a smooth process. He is a nice person who was a pleasure to deal with. I highly recommend him for anyone who looking for a flat to rent.

KAM · 8 September 2021

Agent replied

Dear Kam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Maisie was fantastic, she is a credit to Dexters. Couldn't be happier.

James · 23 September 2019

Agent replied

Dear James, Thank you for taking the time to write a review about the great service you received from our Kingston Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I have asked Manson's to look after my property, which needed some work doing on it prior to letting it. I couldn't ask for a better service, they have organised all the work and managed it. They keep me informed on progress and communicate when necessary. I would no hesitation in recommending them if you are looking to have someone manage your property.

Danny · 9 August 2017

Agent replied · 9 August 2026

Hello Mr Strickland, thank you so much for taking the time to leave valuable feedback in your review of Mansons service refurbishing your apartment ready for letting. We will make sure this is passed back to the team and specifically Debbie who has overseen the project.

5/5

Google

I have been working with Ben on renting a flat with my friends. He has been awesome and very professional! He is quick on his responses and very helpful when something occurs. He explained us very simple how everything works and made our moving very smooth! Keep up the amazing work Ben and Dexters!

Nikolaos · 27 May 2021

Agent replied

Dear Nikolaos, Thank you for your kind words regarding our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We both want to thank Adele Walsh who helped us to quickly sort a problem with our property. She was super efficient and very reliable. We both think that Adele should be training the staff. Please thank her.

Ray · 24 May 2021

5/5

Google

Outstanding service by Dominic and the team at Dexters. Will definitely recommend

Alonso · 29 July 2019

Agent replied

Dear Alonso, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I dealt with Thomas, and he has been very helpful and professional.

Javier · 29 July 2019

Agent replied

Dear Javier, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

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