Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

5 stars for Emily! She has been an absolute pleasure to deal with. She is always quick to respond, keeps everyone in the loop, and works incredibly hard behind the scenes to resolve any issues that arise. It makes a huge difference having an agent who is genuinely supportive and clearly on your side. Highly recommend her services.

Turgut · 17 March 2026

Agent replied · 24 March 2026

Dear Turgut, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Worked with Bella super helpful would recommend her to everyone

Vxchange · 17 March 2026

Agent replied · 24 March 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Bella was amazing and very helpful couldn't recommend else where

Tyler · 17 March 2026

Agent replied · 24 March 2026

Dear Tyler, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Bella was amazing! So helpful!! Would 100% recommend again! X

Tia · 17 March 2026

Agent replied · 24 March 2026

Dear Tia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Alfie was amazing in understanding my specific requests, and although my circumstances as a tenant were not ideal, he helped me finding an ideal home in two days. Thank you so much for the friendly and professional service.

Reina · 22 June 2025

Agent replied · 22 May 2026

Dear Reina, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Massive thank you to Kelsey who has been helping me out recently, she has been easy to deal with and professional. Highly recommend

Luke · 22 November 2025

Agent replied · 22 May 2026

Dear Luke, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Had a great experience with dexters Kingston. Sophie was amazing and so attentive to my needs! Would highly recommend her and this branch!

Chloe · 22 November 2025

Agent replied · 22 May 2026

Dear Chloe, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

4/5

Google

I liked the professional and attentive approach of Dexters Kingston office to help. Their close follow up and personal support made me feel that renting a house with them would be safe and result oriented. Special thanks to Joshua who is following up the process closely and always at service even at times when unexpected delay happened due to change of plans from our side.

Ozlem · 25 May 2024

Agent replied · 23 August 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma, Customer Relations Team

5/5

Google

Katy was very responsive and helpful. As well as all the property listings details she had a lot of further information that she’d gathered from the owners and on the surrounding area which was extremely helpful. Obviously a professional.

Karen · 6 June 2025

Agent replied · 6 June 2026

Thank you so much Karen, it’s was lovely to meet you 😍 x …

5/5

Google

Jake and Sophie kept us up to date all the way through the process and were always there to answer our questions. Jake was very honest from start to finish as well as thorough and we didn’t feel anything was too much for them. Excellent service.

Lisa · 6 February 2026

5/5

Google

Mansons were so helpful and responsive when dealing with our rental application- from viewing to move in! Everything was so easy and efficient and the staff were lovely- couldn’t have asked for more!

Beth · 9 August 2025

Agent replied · 9 August 2026

Thank you for your wonderful review, Beth! We're thrilled to hear that you had such a positive experience with our team during your rental application process. Our goal is to make everything as smooth and efficient as possible, and it's great to know we achieved that for you. We appreciate your kind words and look forward to assisting you in the future!

5/5

Google

Thanks to Isabella for helping us find a flat. Very good service.

Earl · 22 February 2026

Agent replied · 22 May 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Kelsey has been helpful in our search for a home. Very patient.

Noluthando · 22 February 2026

Agent replied · 22 May 2026

Dear Noluthando, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kelsey. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

We would like to thank Joshua Evans for his assistance and patience. We truly appreciate his efforts in finding a home that suits both our needs and our family. We look forward to working with him again in the future.

Mert · 22 May 2025

Agent replied · 22 October 2024

Dear Mert, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I recently had the pleasure of working with Sonia from Dexter's letting department. I found her to be extremely professional, polite, and enthusiastic in her approach. She was fully engaged in the task of finding suitable tenants for my property. My overall experience with Dexter has been consistently professional. Having worked with the company in the past, I had confidence in their abilities and I believe my decision to work with them again was the right one.

Xinyi · 24 August 2023

Agent replied · 23 August 2024

Dear Xinyi, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

ARLA’s legal helpline is fantastic. Always friendly, warm and helpful. If they say they’ll look into something and come back to you, they will. Email follow ups are prompt and informative. Serena Binnar helped me yesterday and was excellent. As a long-standing member of PropertyMark, I wouldn’t be without them.

L · 11 May 2026

Agent replied · 11 July 2026

Thanks so much for your positive review. We really appreciate the five stars and we're glad to see that the team is so committed to investigating queries and following up with members.

5/5

Google

Great service Emily Healey was very helpful and polite

Sunil · 17 March 2026

Agent replied · 24 March 2026

Dear Sunil, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Bella was absolutely amazing to work with! Recommend highly!

Ayah · 17 March 2026

Agent replied · 24 March 2026

Dear Ayah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We worked with Alfie who provided exceptional service and helped address any concerns my wife and I had during the process! Would recommend to others.

Cristian · 22 October 2025

Agent replied · 22 May 2026

Dear Cristian, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

We are thrilled with the apartment we were able to rent through Dexters! Agent Mia gets 5 stars as she handled our inquiry immediately and professionally and with kindness. Her willingness to act quickly on our behalf was key to our …

Gwendolyn · 4 July 2026

Agent replied · 7 July 2026

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

This morning I rang looking for advice and to look into my qualifications that were done several years ago. I managed to speak with Lisa Barber, who answered all my questions and helped and gave me some really good advice on how to use the website and to find information I may need coming up. It was a very pleasant and helpful phone call.

Lauren · 11 January 2026

Agent replied · 11 July 2026

Thanks Lauren, great review for Lisa answering all your questions, and it always helps when it is pleasant too!

5/5

Google

I contacted Dexters and viewed a property. While in the end I did not sign for a property, I would like to thank Kelsey for her help in the search. She was very professional, friendly and a good communicator.

Sameer · 22 May 2025

Agent replied · 22 October 2024

Dear Sameer, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Joey Syrett was incredibly helpful in my apartment search. He quickly understood my needs, provided great options, and was always responsive and flexible with viewings. His honest advice and support made the whole process smooth and stress-free. Highly recommend!

Zach · 22 May 2025

Agent replied · 22 October 2024

Dear Zach, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Emily was first class from start to finish in the sale of our property. She was on top of all the viewings and in the final weeks before completion kept me up to date with what was going on.

Paul · 22 May 2025

Agent replied · 22 May 2026

Dear Paul, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

Want Dexters to help?

Send Dexters a message.

What do you need help with?

Dexters will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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