Trusted Agent profile · Kingston Upon Thames, Surrey
Verified
★★★★★
2,191 reviews across 1 platform
4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX
Part of Dexters, see every office.
Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,191 reviews on 1 platform, including 2,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleAnisa was incredibly helpful throughout my rental search and was always available to answer any questions I had.
Dear Neo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleMainly dealt with Ayca and Amy who provided excellent service and were very friendly.
Dear Kai, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleAlfie is the best agent I have ever worked with. Ours was a 'not so simple' case and he made sure that everything gets done. Really professional and cooperative. Keep up the good work.
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleI recently sold my flat at Mansons, with Deborah Thorpe. The service was fantastic. I believe the valuation and marketing was accurate and supported good offers within days of marketing. Deborah then continued to liaise appropriately between myself, the buyer and solicitors to keep the process moving, going beyond her obligations. I very much apppreciated the approach Mansons adopted and the support provided. I would have no hesitation in recommending Mansons in the future.
Martin thank you so much for your wonderful 5-star 🌟 review and for taking the time to share your experience. We’re delighted to hear that selling your flat with Deborah Thorpe and the Mansons team was such a positive process. Deborah takes great pride in providing a high level of service, from accurate valuations and effective marketing to clear communication and dedicated support throughout the sale. We truly appreciate your kind words and your recommendation, it means a great deal to us. On behalf of everyone at Mansons Property Consultants, thank you again for trusting us with your sale, and we wish you all the very best for the future., The Mansons Team
5/5
GoogleIt is like a miracle that I found Mansons agency. Such an attentive and individual approach, great support and amazing service. Special thanks to Daniel! Dan is an amazing and very qualified specialist with great problem solving skills. He guided me step by step in my renting journey and the process was so much smooth because of his help and support. Although renting can be quite stressful time, it was so easy to perform all the steps with Daniel’s support. Thanks a lot! I would definitely recommend Mansons Agency, it is really great team of professionals!
Thank you so much for such a wonderful review! I am so happy that we could help you find a rental property. It was a pleasure to help you through the process step by step, and I learnt a bit of Russian along the way! Wish you all the best for your new property, Many thanks Dan
5/5
Google6 years later - We sell that same house from Mansons. We move to a larger house with our two young boys. True to form, Mansons were personable, friendly, diligent and a pleasure to do business with. I would fully recommend this Estate Agent in the North East. Special mention to Deborah and Nick Manson for their personal service. 6 years earlier - we buy a house from Mansons: Excellent service all round. Very professional, polite and punctual with all correspondence. Would recommend to family and friends. Dr Lee & Rachel Pursglove
6 years on reply - Thank you Lee and Rachel for your lovely kind words. It was a pleasure to help you on the next step of your house journey and we wish you loads of luck for your future. Warmest regards Nick, Deborah and the Mansons team. Hi Lee - Your positive remarks really are appreciated. Dealing with Rachel & Yourself from start to finish was a delight. We hope your first new home is everything you hoped for & more. All the best - The Mansons Team
5/5
GoogleI am delighted to write a review of the letting agency that helped me find a beautiful property. From the very beginning, the team was professional, courteous and attentive to my needs. They listened carefully to my requirements and provided me with a range of options that fit my criteria. One agent, in particular, stood out from the rest. Daniel was exceptional in his approach to finding me the right property. He was patient, knowledgeable and always available to answer my questions. His attention to detail and his willingness to go above and beyond to ensure that I found the perfect property made all the difference. Throughout the process, Daniel kept me informed and made sure that I was happy with every step. He took the time to understand what I was looking for and made sure that the properties he showed me met my requirements. I cannot thank the letting agency enough for their excellent service, and I would highly recommend them to anyone looking for a new property. Dan, in particular, is a credit to the agency, and I would like to extend my gratitude to him for his exceptional service. Thank you once again, and I wish you all the best for the future.
Hello Ajay, wow, thank you so much for such a lovely review! It was an absolute pleasure to help you find the most beautiful property to rent. It is so lovely to read your review, and it is great to hear that you are so delighted with our service at Manson’s. It makes my day that I was able to help you through the process of renting with Manson’s, and I felt it was so important to listen to your needs and find you a property which matched your property criteria. I wish you all the best for the future, and if you need any help at all please don’t hesitate to contact me in the Lettings Department. I am personally grateful and appreciate you taking the time to share your experience in detail with us. Have a wonderful day Ajay! Many thanks, Dan.
5/5
GoogleBella is so kind and efficient, and she always offers the most thoughtful service.
Dear Audrey, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma
5/5
GoogleSophie was exceptional helping me find a property to rent, would very much recommend
Dear Michael, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
1/5
GoogleAVOID *** Terrible experience as students and we completely feel as though we have been taken advantage of! Communication was always unhelpful and maintenance issues always took months to be resolved. Full deposit was never returned as they stated it was left unclean even though the inspector stated it was in the best condition he had seen. Make sure to take thorough photos of the property’s condition/ cleanliness when you move in, if you don’t, like us, they’ll use it against you at the end of the tenancy. They quite frankly try to make money out of you as and where they can.
Dear Isabelle, thank you for taking the time to leave your feedback. We are sorry to hear that you felt disappointed with your experience. For clarity, all deposits we handle are protected with My Deposits, a government-authorised tenancy deposit protection scheme. This means that tenants always have the option to raise a dispute with the scheme if they disagree with any proposed deductions. Importantly, any deductions made from a deposit are used solely to return the property to its original condition subject to "fair wear and tear", for example, to cover cleaning or repairs for damage, and are not retained as profit by Mansons. We regret that you feel the communication and maintenance process did not meet your expectations, and we will review your comments internally to see where and if improvements can be made. Thank you again for sharing your concerns.
5/5
GoogleNigel was exceedingly helpful, made the whole process much easier to deal with. He kept us updated and in the loop. Sonia was also very polite, providing us with useful information when we needed. Thanks for the help, Sophie, Ella and Charlie
Dear Charlie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleJoey was brilliant. Very informative and friendly. The type of bloke you want to go for a pint with. Was looking for a place to rent and found somewhere perfect. Would recommend if you are looking to move into the Kingston area.
Dear George, Thank you for your kind comments regarding Joe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
GoogleJosh has been super helpful and kind during our first time moving with an agency. He answered all the serious and (possibly) silly questions we had, has been extremely quick with responses, and always ready to help! Couldn’t recommend him more! :)
Dear Eva, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleHarvey was excellent from start to finish. He was patient throughout my house purchase which had many stumbling blocks. He kept in contact with me and communicated well as a go between with the sellers. Very professional and a credit to Dexters
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleBella was a great help, would really recommend her to everyone
Dear Jan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
4/5
GoogleBobby was very chatty and enthusiastic about the properties.
Thank you. We are glad to hear that Bobby's enthusiasm and chatty nature made an impression!
5/5
GoogleMia was wonderful! Professional, friendly, and great at keeping me in the loop. Highly recommend.
5/5
GoogleOur whole experience of purchasing our home with Katy & her team was excellent, start to finish. We went from offer accepted to completion in less than 6 weeks & everything ran smoothly and went to plan. The service we received was exceptional; from the late night and weekend messages answering our many questions, a second viewing, recommending a solicitor (who was also fantastic) & just being so helpful and supportive throughout. The list goes on. Thankyou so much for everything, your fantastic at what you do!👏🏼
Thank you so much 🥰. Love it when a plan comes together 🤩 xx …
5/5
GoogleKelsey has been very helpful in helping me find a property to rent and has a great attitude, the most recent viewing was a great experience and I'm looking forward to other viewings and other help in the future
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleFantastic service for the sale of our home in Darras Hall. Elby went out of her way to help us even when it was above the call of duty. Thank you. Lesley & Paul
5/5
GoogleJoe was a superstar. I have had very bad experiences with estate agents in the past and was dreading …
Dear Hannah, Thank you so much for your wonderful review! We're thrilled to hear that Joe provided you with such a positive experience during your house sale. His dedication and personalised approach truly reflect our commitment to … More
5/5
GoogleAnsia was very responsive and a great help to me with my search.
Dear Paola, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
GoogleSophie was amazing. Very knowledgeable and answered all my queries
Dear Chloe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleAbu was very helpful in setting up our new Company Advantage.
Thanks Mark! And of course...welcome on board! We hope you enjoy your subscription. Call us any time if you need help making sure you're using every benefit in the package and getting that value for money.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.
