Dexters New Homes Surbiton reviews in Kingston upon Thames

★★★★★ 5/5

Trustpilot

We want to the thank dexters agent…

We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine

AMIT · 2 July 2024

★★★★★ 5/5

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Graziana & Angelo were super helpful!

We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.

Charo · 14 November 2023

★★★★★ 5/5

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Wapping Office

Natasha (Wapping Office) has helped me with the lease of my residential property for over 6 years. She is very proactive and professional. I have always trusted her advice over the last 6 years. Natasha and her team have provided me with excellent tenants and I know my property is in great hands with her.

Enxsjp · 20 October 2023

★★★★★ 5/5

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I have recently moved into a flat…

I have recently moved into a flat managed by Dexter's and am pleased with the service they provide with regards the property management in our Clapham branch. I would like to thank Olivier who managed to resolve a maintenance query for us on the same day. Look forward to working with them during our tenancy.

Natalie · 20 October 2023

★★★★★ 4/5

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Property faults/repairs

Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.

Karen · 5 December 2023

★★★★★ 5/5

Trustpilot

Very good experience

Very helpful stuff especially through our interaction with Joshua Moody

Mr · 30 September 2026

★★★★★ 5/5

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Thanks to Property Management Service…

Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.

Cristinel · 16 May 2024

★★★★★ 5/5

Trustpilot

Excellent after service

We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!

Deirdre · 23 May 2022

★★★★★ 5/5

Trustpilot

Kudos Christian Pengelly!

I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!

George · 21 November 2023

★★★★★ 5/5

Trustpilot

Thank you Donalina - a professional and friendly service

I have had a responsive and meticulous service from Donalina in managing two flats in Kingston to a high standard. Donalina communicates with me promptly about any issues that arise and she helps me to find cost-effective solutions that keep the flats looking nice and the tenants happy! It works well, thank you Donna!

Tina · 28 October 2023

★★★★★ 5/5

Trustpilot

Consistently attentive

Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.

Susan · 25 October 2023

★★★★★ 1/5

Trustpilot

I'd rather rub salt in my eyes than deal with Dexter's again

After only asking for sales people to call to arrange viewings in my rented flat, that was too much for them to bother with. The team are rude, threatening, aggressive and absolutely do try to play my landlord and I off against each other. They tried to blackmail me, and only a month ago I was 2 days away from homelessness. Luckily the council and my MP were willing to take an interest and the matter went quiet. Of course they tried to extort me out of additional money too, which my solicitor advised should not be paid, just standard agreed rent, on time. I'm so pleased I won't have to speak to any of these ever again now I've moved on. Avoid Richmond branch. Lettings and sales are both hopeless. EDIT: 3 weeks after leaving the property, there is no sign of my deposit being returned, no problems communicated and nobody is in contact regarding my issues. I'm sure my new details shouldn't have been requested if Dexter's don't intend to use them for the purpose of returning my deposit, which was the point of the form I had to complete.

Michelle · 3 December 2024

★★★★★ 5/5

Google

I have recently completed purchase of new build from Dexters dealing with Nikola Kolpak. This was my first property buying experience and Nikola has been very helpful. She, being a thorough professional, was prompt in answering my questions, helping me with visiting the flat multiple times and seeing me through this process without any stress. Overall the experience with Dexters and Nikola in particular was good. They come highly recommended from me.PositiveResponsiveness, Professionalism

Ganesh · 23 October 2021

★★★★★ 5/5

Trustpilot

Bailey Gibson is helpful

Bailey Gibson is helpful, smooth process, no issues

Spatel · 19 June 2026

★★★★★ 5/5

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Tenancy change made easy!

I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!

Max · 21 June 2024

★★★★★ 1/5

Trustpilot

Disgusting company, disgusting people

super attentive, they call you all the time, they want to be liked until your request to rent the apt is approved, then you will know who is really Charlie or Dexters.we lived in a apt 70 burton court, franklins row Sw34sx Chelsea for over a year, we had several problems with the apt and one of them was a RAT INFESTATION, we have a 2 year old baby and every day we had to live with rats in every room of the apt, we called dexters several times and no one wanted to help, the landlord even sent us some guys to try to cover some of the countless holes made by the rodents but nothing could contain the rats, there were days of terror inside the apartment 70 burton court, franklins row Sw32pu, THIS HERE is not a complaint but a mother's outburst, I wouldn't want this to happen to other families, the rats are still there, dexters will not change, they treat their customers like trash, all they want is your deposit and that's it! I do not recommend dexters sloane avenue to anyone and the worst of all employees is called CHARLIE.

Dayana · 29 November 2024

★★★★★ 4/5

Trustpilot

Really helpful team!

Archie has been super helpful and supportive through the process of putting through an offer of a property we want to rent. It was great to have him show us around too!

Gemma · 28 November 2024

★★★★★ 1/5

Trustpilot

Mislead buyer on chain, wasted time & money

I had an offer accepted on a property in Hampton and proceeded to do legal work having been told that chain was closed. I made it clear at the time verbally and on all the offer forms that my own buyers had put a deadline of 4 months to exchange and complete. This was a hard deadline as they were renting and had been given notice as the landlord was selling up. I was advised that the chain was closed as the vendor was buying a property also being marketed by Dexters and the vendor of that property was not reliant on the sale proceeds for their onward purchase. I therefore reasonably assumed that the transaction could complete in the 4 months. I also discussed this with Katie the agent for the vendor and she concurred. However, a few months in prior to her going on holiday and when the legal work on my sale and purchase were nearing completion I asked if she could agree a likely exchange date for the contracts. My calls were fielded and her manager confirmed the chain was not closed. I was left with no choice but to find another property to buy as I would have lost my sale. This fiasco cost me £1000 in wasted legal fees and a lot of upset. Dexters don't seem particularly scrupulous and they didn't much seem to care, matter of fact telling me that they had another interested buyer. Not surprising when they refused to list the property as sold subject to contract. They wanted to use it as a hook to get interested buyers to see other properties and assured me that they were not doing viewings on the property once my offer had been accepted. Buyers and sellers in Hampton beware. I notice the property still has not exchanged so their tactics do not advantage those they act on behalf of and pay their commission either!

Zosha · 27 November 2024

★★★★★ 5/5

Trustpilot

Ah Dexters (Tower Bridge office)

Ah Dexters. I get an email from these guys and I know I'm getting an email from intelligent, switched on, motivated people. There is a delicious air of efficiency about everything they do - it comes from the top down. I've just signed a new contract they arranged. This is estate agency at its finest, and it stands out.

John · 19 May 2023

★★★★★ 5/5

Trustpilot

Brilliant service in finding rental

Dexters have been brilliant in helping us navigate what usually can be an anxious time in finding a rental property in London. In particular Chelsea Halloran in the Teddington branch has been with us over the past few weeks assisting in all our questions and search. Chelsea has always been super friendly, professional, and accommodating. Would recommend their service without a delay. The whole team have just been great to us.

Kevin · 11 January 2022

★★★★★ 1/5

Trustpilot

Posted a review about this company but…

Posted a review about this company but it was not accepted and so, I shall post the same review again. Absolutely awful experience and unfortunate that one star is the lowest star that you can give. First photographer used by Dexters was an absolute amateur - slow to issue photographs to be agreed which were all subsequently binned.Floorplan incorrect also. Second photographer was better but then waited ages for the photographs to come through. Spent yesterday all day agreeing photographs to be used and those to be rejected, hard copy brochure to be agreed with Dexters to launch online also.Dexters then just totally ignored with a fifth of the agreed photographs missing online and a third of those photographs rejected included online.Floorplan also incorrect still. Rang the office three times but no one answered the phones in the branch dealing with our sale. Slow service and extremely unprofessional. Never known such a poor Estate Agents. Truly truly dreadful

Preston · 22 November 2024

★★★★★ 5/5

Google

A light in the dark , a breath of fresh air , a pleasant surprise.... We had the opportunity to do a deal with this excellent office. Namely Willis Okyere who went well beyond what was expected even meeting and showing us properties on a bank holiday as this was most convenient for us. The attention to detail and responsiveness was exemplary throughout the process. Reuben Mills was also excellent. I can highly recommend this team ! Thanks again for all your help .

Jade · 24 October 2019

★★★★★ 5/5

Trustpilot

I used Dexters as managing agents for my house

I used Dexters as managing agents for 10 years. I have always found them to be highly professional and reliable. Munir in particular has assisted me on 2 occasions when financial pressures have caused huge stress. On both occasions, he has gone over and above the “extra mile” in order to find a satisfactory solution. He has been both professional and approachable showing that it is possible to show a human side even when trying to maintain a business in these difficult times. I would have no hesitation to thoroughly recommend Dexters.

Tania · 20 November 2024

★★★★★ 5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!

Mimi · 30 June 2023